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Loans - Amortized cost basis and interest income recognized on non-accrual loans (Details) - USD ($) $ in Thousands | Jun. 30, 2025 | Dec. 31, 2024
--- | --- | ---
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | $ 109,011 | $ 123,706
Non-accrual with allowance | 202,614 | 227,074
Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 64,369 | 67,245
Non-accrual with allowance | 111,147 | 121,087
Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 10,751 | 8,700
Non-accrual with allowance | 174 | 79
Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 10,184 | 10,565
Non-accrual with allowance | 3,793 | 3,879
Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 17,795 | 22,724
Non-accrual with allowance | 9,756 | 7,725
Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 9,020
Non-accrual with allowance | 11,424 | 12,063
Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 479 | 500
Non-accrual with allowance | 7,497 | 9,088
Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 3,120 | 3,393
Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,460 | 2,960
Non-accrual with allowance | 15,133 | 19,050
Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,973 | 1,992
Non-accrual with allowance | 38,622 | 49,800
Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 1,948 | 910
Puerto Rico |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 90,339 | 101,865
Non-accrual with allowance | 167,309 | 190,226
Puerto Rico | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 63,464 | 66,176
Non-accrual with allowance | 84,000 | 92,266
Puerto Rico | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 174 | 79
Puerto Rico | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,168 | 3,450
Non-accrual with allowance | 2,916 | 2,979
Puerto Rico | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 17,795 | 17,767
Non-accrual with allowance | 9,525 | 7,491
Puerto Rico | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 9,020
Non-accrual with allowance | 8,588 | 10,315
Puerto Rico | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 479 | 500
Non-accrual with allowance | 7,497 | 9,088
Puerto Rico | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Puerto Rico | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 3,460 | 2,960
Non-accrual with allowance | 14,039 | 17,309
Puerto Rico | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 1,973 | 1,992
Non-accrual with allowance | 38,622 | 49,800
Puerto Rico | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 1,948 | 899
Popular U.S. |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 18,672 | 21,841
Non-accrual with allowance | 35,305 | 36,848
Popular U.S. | Mortgages |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 905 | 1,069
Non-accrual with allowance | 27,147 | 28,821
Popular U.S. | Commercial | Commercial multi-family |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 10,751 | 8,700
Non-accrual with allowance | 0 | 0
Popular U.S. | Commercial | CRE non-owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 7,016 | 7,115
Non-accrual with allowance | 877 | 900
Popular U.S. | Commercial | CRE owner occupied |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 4,957
Non-accrual with allowance | 231 | 234
Popular U.S. | Commercial | Commercial and Industrial |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 2,836 | 1,748
Popular U.S. | Leasing |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Home equity lines of credit |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 3,120 | 3,393
Popular U.S. | Consumer | Personal loans |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 1,094 | 1,741
Popular U.S. | Consumer | Auto Loan |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | 0 | 0
Popular U.S. | Consumer | Other |  |
Financing receivable nonaccrual status [Line Items] |  |
Non-accrual with no allowance | 0 | 0
Non-accrual with allowance | $ 0 | $ 11

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