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Segment reporting - Results of Operations (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Dec. 31, 2024
Segment Reporting Information          
Interest income $ 943,872 $ 921,907 $ 1,860,870 $ 1,816,048  
Interest expense 312,323 353,595 623,724 696,992  
Net Interest income (expense) 631,549 568,312 1,237,146 1,119,056  
Provision for credit losses (benefit) 48,941 46,794 113,022 119,392  
Non-interest Income 168,477 166,306 320,538 330,124  
Personnel costs 229,355 197,424 442,068 412,801  
Professional fees 28,108 37,744 54,933 66,662  
Technology and software expenses 84,696 79,752 168,364 159,214  
Processing and transactional services 37,861 39,096 75,642 73,290  
Amortization of intangibles 385 734 982 1,529  
Depreciation expense 13,039 15,888 25,319 31,249  
Other operating expenses 99,317 98,938 196,465 207,944  
Total operating expenses 492,761 469,576 963,773 952,689  
Income before income tax 258,324 218,248 480,889 377,099  
Income tax expense (benefit) 47,884 40,459 92,947 96,027  
Net income (loss) 210,440 177,789 387,942 281,072  
Segment assets 76,065,090 72,845,072 76,065,090 72,845,072 $ 73,045,383
Reportable Segment          
Segment Reporting Information          
Interest income 943,339 921,315 1,859,938 1,814,899  
Interest expense 302,670 346,719 604,435 682,609  
Net Interest income (expense) 640,669 574,596 1,255,503 1,132,290  
Provision for credit losses (benefit) 48,984 46,819 113,106 118,934  
Non-interest Income 153,106 158,354 296,754 311,087  
Personnel costs 192,181 171,826 368,907 351,896  
Professional fees 15,475 17,722 31,273 33,513  
Technology and software expenses 74,571 70,040 148,810 142,124  
Processing and transactional services 37,858 39,092 75,634 73,279  
Amortization of intangibles 385 734 982 1,529  
Depreciation expense 12,610 15,521 24,501 30,473  
Other operating expenses 160,025 154,714 314,398 314,119  
Total operating expenses 493,105 469,649 964,505 946,933  
Income before income tax 251,686 216,482 474,646 377,510  
Income tax expense (benefit) 44,536 41,529 86,701 74,191  
Net income (loss) 207,150 174,953 387,945 303,319  
Segment assets 75,671,189 72,488,107 75,671,189 72,488,107  
Reportable Segment | Banco Popular de Puerto Rico          
Segment Reporting Information          
Interest income 748,712 737,342 1,480,600 1,451,330  
Interest expense 210,237 248,597 420,233 489,744  
Net Interest income (expense) 538,475 488,745 1,060,367 961,586  
Provision for credit losses (benefit) 42,452 50,382 95,964 111,062  
Non-interest Income 145,685 152,354 283,190 298,023  
Personnel costs 164,794 145,764 316,078 298,690  
Professional fees 13,025 14,568 26,084 26,936  
Technology and software expenses 64,226 60,256 128,377 123,440  
Processing and transactional services 37,276 38,537 74,455 72,091  
Amortization of intangibles 240 424 582 908  
Depreciation expense 10,344 13,317 20,038 26,326  
Other operating expenses 132,004 127,106 260,758 258,879  
Total operating expenses 421,909 399,972 826,372 807,270  
Income before income tax 219,799 190,745 421,221 341,277  
Income tax expense (benefit) 35,256 33,540 70,699 62,746  
Net income (loss) 184,543 157,205 350,522 278,531  
Segment assets 60,926,458 58,464,408 60,926,458 58,464,408  
Reportable Segment | PB          
Segment Reporting Information          
Interest income 195,668 186,595 382,060 369,478  
Interest expense 93,474 100,744 186,924 198,774  
Net Interest income (expense) 102,194 85,851 195,136 170,704  
Provision for credit losses (benefit) 6,532 (3,563) 17,142 7,872  
Non-interest Income 7,421 6,000 13,564 13,120  
Personnel costs 27,387 26,062 52,829 53,206  
Professional fees 2,450 3,154 5,189 6,633  
Technology and software expenses 10,345 9,784 20,433 18,684  
Processing and transactional services 582 555 1,179 1,188  
Amortization of intangibles 145 310 400 621  
Depreciation expense 2,266 2,204 4,463 4,147  
Other operating expenses 28,021 27,608 53,640 55,240  
Total operating expenses 71,196 69,677 138,133 139,719  
Income before income tax 31,887 25,737 53,425 36,233  
Income tax expense (benefit) 9,280 7,989 16,002 11,445  
Net income (loss) 22,607 17,748 37,423 24,788  
Segment assets 14,865,364 14,287,739 14,865,364 14,287,739  
Intersegment Elimination          
Segment Reporting Information          
Interest income (1,041) (2,622) (2,722) (5,909)  
Interest expense (1,041) (2,622) (2,722) (5,909)  
Net Interest income (expense) 0 0 0 0  
Provision for credit losses (benefit) 0 0 0 0  
Non-interest Income 0 0 0 (56)  
Personnel costs 0 0 0 0  
Professional fees 0 0 0 (56)  
Technology and software expenses 0 0 0 0  
Processing and transactional services 0 0 0 0  
Amortization of intangibles 0 0 0 0  
Depreciation expense 0 0 0 0  
Other operating expenses 0 0 0 0  
Total operating expenses 0 0 0 (56)  
Income before income tax 0 0 0 0  
Income tax expense (benefit) 0 0 0 0  
Net income (loss) 0 0 0 0  
Segment assets (120,633) (264,040) (120,633) (264,040)  
Corporate          
Segment Reporting Information          
Interest income 1,578 4,390 3,114 8,189  
Interest expense 10,698 10,674 21,471 21,423  
Net Interest income (expense) (9,120) (6,284) (18,357) (13,234)  
Provision for credit losses (benefit) (43) (25) (84) 458  
Non-interest Income 16,107 10,716 25,136 22,438  
Personnel costs 37,174 25,598 73,161 60,905  
Professional fees 12,887 20,324 24,244 33,728  
Technology and software expenses 10,125 9,712 19,554 17,090  
Processing and transactional services 3 4 8 11  
Amortization of intangibles 0 0 0 0  
Depreciation expense 429 367 818 776  
Other operating expenses (60,181) (54,854) (116,583) (104,339)  
Total operating expenses 437 1,151 1,202 8,171  
Income before income tax 6,593 3,306 5,661 575  
Income tax expense (benefit) 3,277 (476) 5,952 22,200  
Net income (loss) 3,316 3,782 (291) (21,625)  
Segment assets 5,786,893 5,828,667 5,786,893 5,828,667  
Eliminations          
Segment Reporting Information          
Interest income (1,045) (3,798) (2,182) (7,040)  
Interest expense (1,045) (3,798) (2,182) (7,040)  
Net Interest income (expense) 0 0 0 0  
Provision for credit losses (benefit) 0 0 0 0  
Non-interest Income (736) (2,764) (1,352) (3,401)  
Personnel costs 0 0 0 0  
Professional fees (254) (302) (584) (579)  
Technology and software expenses 0 0 0 0  
Processing and transactional services 0 0 0 0  
Amortization of intangibles 0 0 0 0  
Depreciation expense 0 0 0 0  
Other operating expenses (527) (922) (1,350) (1,836)  
Total operating expenses (781) (1,224) (1,934) (2,415)  
Income before income tax 45 (1,540) 582 (986)  
Income tax expense (benefit) 71 (594) 294 (364)  
Net income (loss) (26) (946) 288 (622)  
Segment assets $ (5,392,992) $ (5,471,702) $ (5,392,992) $ (5,471,702)