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Loans - Amortized cost basis and interest income recognized on non-accrual loans (Details) - USD ($)
$ in Thousands
Jun. 30, 2025
Dec. 31, 2024
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance $ 109,011 $ 123,706
Non-accrual with allowance 202,614 227,074
Mortgages    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 64,369 67,245
Non-accrual with allowance 111,147 121,087
Commercial | Commercial multi-family    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 10,751 8,700
Non-accrual with allowance 174 79
Commercial | CRE non-owner occupied    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 10,184 10,565
Non-accrual with allowance 3,793 3,879
Commercial | CRE owner occupied    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 17,795 22,724
Non-accrual with allowance 9,756 7,725
Commercial | Commercial and Industrial    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 9,020
Non-accrual with allowance 11,424 12,063
Leasing    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 479 500
Non-accrual with allowance 7,497 9,088
Consumer | Home equity lines of credit    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 3,120 3,393
Consumer | Personal loans    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 3,460 2,960
Non-accrual with allowance 15,133 19,050
Consumer | Auto Loan    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 1,973 1,992
Non-accrual with allowance 38,622 49,800
Consumer | Other    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 1,948 910
Puerto Rico    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 90,339 101,865
Non-accrual with allowance 167,309 190,226
Puerto Rico | Mortgages    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 63,464 66,176
Non-accrual with allowance 84,000 92,266
Puerto Rico | Commercial | Commercial multi-family    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 174 79
Puerto Rico | Commercial | CRE non-owner occupied    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 3,168 3,450
Non-accrual with allowance 2,916 2,979
Puerto Rico | Commercial | CRE owner occupied    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 17,795 17,767
Non-accrual with allowance 9,525 7,491
Puerto Rico | Commercial | Commercial and Industrial    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 9,020
Non-accrual with allowance 8,588 10,315
Puerto Rico | Leasing    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 479 500
Non-accrual with allowance 7,497 9,088
Puerto Rico | Consumer | Home equity lines of credit    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 0 0
Puerto Rico | Consumer | Personal loans    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 3,460 2,960
Non-accrual with allowance 14,039 17,309
Puerto Rico | Consumer | Auto Loan    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 1,973 1,992
Non-accrual with allowance 38,622 49,800
Puerto Rico | Consumer | Other    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 1,948 899
Popular U.S.    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 18,672 21,841
Non-accrual with allowance 35,305 36,848
Popular U.S. | Mortgages    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 905 1,069
Non-accrual with allowance 27,147 28,821
Popular U.S. | Commercial | Commercial multi-family    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 10,751 8,700
Non-accrual with allowance 0 0
Popular U.S. | Commercial | CRE non-owner occupied    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 7,016 7,115
Non-accrual with allowance 877 900
Popular U.S. | Commercial | CRE owner occupied    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 4,957
Non-accrual with allowance 231 234
Popular U.S. | Commercial | Commercial and Industrial    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 2,836 1,748
Popular U.S. | Leasing    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 0 0
Popular U.S. | Consumer | Home equity lines of credit    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 3,120 3,393
Popular U.S. | Consumer | Personal loans    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 1,094 1,741
Popular U.S. | Consumer | Auto Loan    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance 0 0
Popular U.S. | Consumer | Other    
Financing receivable nonaccrual status [Line Items]    
Non-accrual with no allowance 0 0
Non-accrual with allowance $ 0 $ 11