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Allowance for credit losses - Allowance Movement (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance $ 762,148 $ 739,544 $ 746,024 $ 729,341
Provision for credit losses (benefit) 49,539 44,157 114,757 116,543
Allowance for credit losses - PCD Loans   6 9 23
Charge-offs (64,290) (74,875) (139,358) (158,472)
Recoveries 22,088 21,245 48,053 42,642
Ending balance 769,485 730,077 769,485 730,077
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 14,169 16,767 15,470 17,006
Provision for credit losses (benefit) (1,116) 2,117 (2,417) 1,878
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 13,053 18,884 13,053 18,884
Construction        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 9,512 11,139 11,264 12,686
Provision for credit losses (benefit) 1,067 1,650 (685) 103
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 0 100 0 100
Ending balance 10,579 12,889 10,579 12,889
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 5,052 9,278 7,072 10,064
Provision for credit losses (benefit) 106 1,216 (1,914) 430
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 5,158 10,494 5,158 10,494
Mortgages        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 84,029 86,438 82,409 83,214
Provision for credit losses (benefit) (1,315) (6,921) (2,386) (8,165)
Allowance for credit losses - PCD Loans   6 9 23
Charge-offs (550) (44) (985) (809)
Recoveries 3,011 3,810 6,128 9,026
Ending balance 85,175 83,289 85,175 83,289
Commercial        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 269,843 262,592 259,564 258,413
Provision for credit losses (benefit) (3,226) 3,221 4,935 15,190
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (3,127) (9,267) (7,752) (19,726)
Recoveries 2,821 3,541 9,564 6,210
Ending balance 266,311 260,087 266,311 260,087
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 9,075 7,484 8,387 6,913
Provision for credit losses (benefit) (1,264) 906 (576) 1,477
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 7,811 8,390 7,811 8,390
Commercial | Commercial multi-family        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 13,501 12,743 9,236 13,740
Provision for credit losses (benefit) 3,837 (1,567) 8,099 (2,125)
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (563) 0 (563) (441)
Recoveries 6 4 9 6
Ending balance 16,781 11,180 16,781 11,180
Commercial | CRE non-owner occupied        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 58,301 65,624 54,494 65,453
Provision for credit losses (benefit) 365 (1,475) 3,577 (1,693)
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (21) 0 (86) 0
Recoveries 472 86 1,132 475
Ending balance 59,117 64,235 59,117 64,235
Commercial | CRE owner occupied        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 50,212 63,807 49,828 56,864
Provision for credit losses (benefit) (2,192) (6,810) (2,725) 2,356
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (28) 0 (129) (2,785)
Recoveries 1,059 1,193 2,077 1,755
Ending balance 49,051 58,190 49,051 58,190
Commercial | Commercial and industrial        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 147,829 120,418 146,006 122,356
Provision for credit losses (benefit) (5,236) 13,073 (4,016) 16,652
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (2,515) (9,267) (6,974) (16,500)
Recoveries 1,284 2,258 6,346 3,974
Ending balance 141,362 126,482 141,362 126,482
Leasing        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 20,206 8,991 16,419 9,708
Provision for credit losses (benefit) 2,570 8,094 9,629 11,062
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (3,982) (3,841) (8,526) (8,691)
Recoveries 1,246 1,141 2,518 2,306
Ending balance 20,040 14,385 20,040 14,385
Consumer        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 378,558 370,384 376,368 365,320
Provision for credit losses (benefit) 50,443 38,113 103,264 98,353
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (56,631) (61,723) (122,095) (129,246)
Recoveries 15,010 12,653 29,843 25,000
Ending balance 387,380 359,427 387,380 359,427
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 42 5 11 29
Provision for credit losses (benefit) 42 (5) 73 (29)
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 84 0 84 0
Consumer | Credit card        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 96,523 88,169 99,130 80,487
Provision for credit losses (benefit) 13,094 11,856 26,916 33,496
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (20,011) (16,419) (38,876) (32,815)
Recoveries 2,700 2,707 5,136 5,145
Ending balance 92,306 86,313 92,306 86,313
Consumer | HELOC        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 1,610 1,872 1,503 1,978
Provision for credit losses (benefit) (1,112) (488) (1,356) (638)
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (16) (108) (71) (312)
Recoveries 902 450 1,308 698
Ending balance 1,384 1,726 1,384 1,726
Consumer | Personal loans        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 101,437 116,077 102,736 117,790
Provision for credit losses (benefit) 20,298 16,287 39,326 41,541
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (22,473) (27,889) (47,052) (57,950)
Recoveries 4,392 2,973 8,644 6,067
Ending balance 103,654 107,448 103,654 107,448
Consumer | Auto Loan        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 171,979 157,456 165,995 157,931
Provision for credit losses (benefit) 16,852 10,250 36,323 23,621
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (13,418) (16,609) (34,474) (36,776)
Recoveries 6,861 6,352 14,430 12,673
Ending balance 182,274 157,449 182,274 157,449
Consumer | Other        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 7,009 6,810 7,004 7,134
Provision for credit losses (benefit) 1,311 208 2,055 333
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (713) (698) (1,622) (1,393)
Recoveries 155 171 325 417
Ending balance 7,762 6,491 7,762 6,491
Puerto Rico        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 676,263 644,322 670,666 639,858
Provision for credit losses (benefit) 43,150 48,585 95,840 109,593
Allowance for credit losses - PCD Loans   6 9 23
Charge-offs (60,715) (69,034) (131,939) (145,876)
Recoveries 20,551 19,726 44,673 40,007
Ending balance 679,249 643,605 679,249 643,605
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 9,005 6,383 8,388 6,680
Provision for credit losses (benefit) (1,260) 1,252 (643) 955
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 7,745 7,635 7,745 7,635
Puerto Rico | Construction        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 2,719 3,114 2,743 5,294
Provision for credit losses (benefit) 356 524 332 (1,656)
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Ending balance 3,075 3,638 3,075 3,638
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 1,560 1,441 1,663 1,618
Provision for credit losses (benefit) 309 654 206 477
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 1,869 2,095 1,869 2,095
Puerto Rico | Mortgages        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 74,289 76,564 72,901 72,440
Provision for credit losses (benefit) (1,752) (6,419) (2,870) (6,738)
Allowance for credit losses - PCD Loans   6 9 23
Charge-offs (550) (26) (985) (791)
Recoveries 2,979 3,775 5,911 8,966
Ending balance 74,966 73,900 74,966 73,900
Puerto Rico | Commercial        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 213,694 203,614 215,126 205,582
Provision for credit losses (benefit) (7,835) 8,556 (11,798) 13,618
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (2,501) (8,072) (5,967) (17,526)
Recoveries 2,527 3,229 8,524 5,653
Ending balance 205,885 207,327 205,885 207,327
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 7,445 4,942 6,725 5,062
Provision for credit losses (benefit) (1,569) 598 (849) 478
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 5,876 5,540 5,876 5,540
Puerto Rico | Commercial | Commercial multi-family        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 3,420 3,567 2,783 3,614
Provision for credit losses (benefit) 270 (264) 905 (312)
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 0 0 0
Recoveries 6 0 8 1
Ending balance 3,696 3,303 3,696 3,303
Puerto Rico | Commercial | CRE non-owner occupied        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 42,848 53,666 44,852 53,754
Provision for credit losses (benefit) (160) (324) (2,759) (737)
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (21) 0 (86) 0
Recoveries 472 44 1,132 369
Ending balance 43,139 53,386 43,139 53,386
Puerto Rico | Commercial | CRE owner occupied        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 36,019 43,537 37,355 40,637
Provision for credit losses (benefit) (1,176) (5,296) (2,918) (149)
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (14) 0 (103) (2,785)
Recoveries 1,019 1,134 1,514 1,672
Ending balance 35,848 39,375 35,848 39,375
Puerto Rico | Commercial | Commercial and industrial        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 131,407 102,844 130,136 107,577
Provision for credit losses (benefit) (6,769) 14,440 (7,026) 14,816
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (2,466) (8,072) (5,778) (14,741)
Recoveries 1,030 2,051 5,870 3,611
Ending balance 123,202 111,263 123,202 111,263
Puerto Rico | Leasing        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 20,206 8,991 16,419 9,708
Provision for credit losses (benefit) 2,570 8,094 9,629 11,062
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (3,982) (3,841) (8,526) (8,691)
Recoveries 1,246 1,141 2,518 2,306
Ending balance 20,040 14,385 20,040 14,385
Puerto Rico | Consumer        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 365,355 352,039 363,477 346,834
Provision for credit losses (benefit) 49,811 37,830 100,547 93,307
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (53,682) (57,095) (116,461) (118,868)
Recoveries 13,799 11,581 27,720 23,082
Ending balance 375,283 344,355 375,283 344,355
Puerto Rico | Consumer | Credit card        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 96,523 88,169 99,130 80,487
Provision for credit losses (benefit) 13,094 11,856 26,916 33,496
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (20,011) (16,419) (38,876) (32,815)
Recoveries 2,700 2,707 5,136 5,145
Ending balance 92,306 86,313 92,306 86,313
Puerto Rico | Consumer | HELOC        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 60 102 54 103
Provision for credit losses (benefit) (313) 22 (421) 125
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs 0 (94) (25) (291)
Recoveries 307 53 446 146
Ending balance 54 83 54 83
Puerto Rico | Consumer | Personal loans        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 89,786 99,504 91,296 101,181
Provision for credit losses (benefit) 18,881 15,492 35,709 35,755
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (19,553) (23,293) (41,506) (47,642)
Recoveries 3,777 2,318 7,392 4,727
Ending balance 92,891 94,021 92,891 94,021
Puerto Rico | Consumer | Auto Loan        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 171,979 157,456 165,995 157,931
Provision for credit losses (benefit) 16,852 10,250 36,323 23,621
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (13,418) (16,609) (34,474) (36,776)
Recoveries 6,861 6,352 14,430 12,673
Ending balance 182,274 157,449 182,274 157,449
Puerto Rico | Consumer | Other        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 7,007 6,808 7,002 7,132
Provision for credit losses (benefit) 1,297 210 2,020 310
Allowance for credit losses - PCD Loans   0 0 0
Charge-offs (700) (680) (1,580) (1,344)
Recoveries 154 151 316 391
Ending balance 7,758 6,489 7,758 6,489
Popular U.S.        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 85,885 95,222 75,358 89,483
Provision for credit losses (benefit) 6,389 (4,428) 18,917 6,950
Charge-offs (3,575) (5,841) (7,419) (12,596)
Recoveries 1,537 1,519 3,380 2,635
Ending balance 90,236 86,472 90,236 86,472
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 5,164 10,384 7,082 10,326
Provision for credit losses (benefit) 144 865 (1,774) 923
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 5,308 11,249 5,308 11,249
Popular U.S. | Construction        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 6,793 8,025 8,521 7,392
Provision for credit losses (benefit) 711 1,126 (1,017) 1,759
Charge-offs 0 0 0 0
Recoveries 0 100 0 100
Ending balance 7,504 9,251 7,504 9,251
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 3,492 7,837 5,409 8,446
Provision for credit losses (benefit) (203) 562 (2,120) (47)
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 3,289 8,399 3,289 8,399
Popular U.S. | Mortgages        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 9,740 9,874 9,508 10,774
Provision for credit losses (benefit) 437 (502) 484 (1,427)
Charge-offs 0 (18) 0 (18)
Recoveries 32 35 217 60
Ending balance 10,209 9,389 10,209 9,389
Popular U.S. | Commercial        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 56,149 58,978 44,438 52,831
Provision for credit losses (benefit) 4,609 (5,335) 16,733 1,572
Charge-offs (626) (1,195) (1,785) (2,200)
Recoveries 294 312 1,040 557
Ending balance 60,426 52,760 60,426 52,760
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 1,630 2,542 1,662 1,851
Provision for credit losses (benefit) 305 308 273 999
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 1,935 2,850 1,935 2,850
Popular U.S. | Commercial | Commercial multi-family        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 10,081 9,176 6,453 10,126
Provision for credit losses (benefit) 3,567 (1,303) 7,194 (1,813)
Charge-offs (563) 0 (563) (441)
Recoveries 0 4 1 5
Ending balance 13,085 7,877 13,085 7,877
Popular U.S. | Commercial | CRE non-owner occupied        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 15,453 11,958 9,642 11,699
Provision for credit losses (benefit) 525 (1,151) 6,336 (956)
Charge-offs 0 0 0 0
Recoveries 0 42 0 106
Ending balance 15,978 10,849 15,978 10,849
Popular U.S. | Commercial | CRE owner occupied        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 14,193 20,270 12,473 16,227
Provision for credit losses (benefit) (1,016) (1,514) 193 2,505
Charge-offs (14) 0 (26) 0
Recoveries 40 59 563 83
Ending balance 13,203 18,815 13,203 18,815
Popular U.S. | Commercial | Commercial and industrial        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 16,422 17,574 15,870 14,779
Provision for credit losses (benefit) 1,533 (1,367) 3,010 1,836
Charge-offs (49) (1,195) (1,196) (1,759)
Recoveries 254 207 476 363
Ending balance 18,160 15,219 18,160 15,219
Popular U.S. | Consumer        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 13,203 18,345 12,891 18,486
Provision for credit losses (benefit) 632 283 2,717 5,046
Charge-offs (2,949) (4,628) (5,634) (10,378)
Recoveries 1,211 1,072 2,123 1,918
Ending balance 12,097 15,072 12,097 15,072
Allowance for credit losses - unfunded commitments:        
Balance at beginning of period 42 5 11 29
Provision for credit losses (benefit) 42 (5) 73 (29)
Charge-offs 0 0 0 0
Recoveries 0 0 0 0
Balance at end of period 84 0 84 0
Popular U.S. | Consumer | HELOC        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 1,550 1,770 1,449 1,875
Provision for credit losses (benefit) (799) (510) (935) (763)
Charge-offs (16) (14) (46) (21)
Recoveries 595 397 862 552
Ending balance 1,330 1,643 1,330 1,643
Popular U.S. | Consumer | Personal loans        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 11,651 16,573 11,440 16,609
Provision for credit losses (benefit) 1,417 795 3,617 5,786
Charge-offs (2,920) (4,596) (5,546) (10,308)
Recoveries 615 655 1,252 1,340
Ending balance 10,763 13,427 10,763 13,427
Popular U.S. | Consumer | Other        
Financing Receivable, Allowance for Credit Losses [Line Items]        
Beginning balance 2 2 2 2
Provision for credit losses (benefit) 14 (2) 35 23
Charge-offs (13) (18) (42) (49)
Recoveries 1 20 9 26
Ending balance $ 4 $ 2 $ 4 $ 2