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Allowance for credit losses - Financial effect of the modifications made to borrowers experiencing financial difficultie (Details)
3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Interest Rate Reduction | Mortgages        
Allowance for credit loss        
Reduced weighted average contractual interest rate before modification 7.00% 6.40% 6.80% 6.20%
Reduced weighted average contractual interest rate after modification 5.40% 4.40% 5.50% 4.50%
Interest Rate Reduction | Commercial | CRE non-owner occupied        
Allowance for credit loss        
Reduced weighted average contractual interest rate before modification       10.10%
Reduced weighted average contractual interest rate after modification       8.30%
Interest Rate Reduction | Commercial | CRE owner occupied        
Allowance for credit loss        
Reduced weighted average contractual interest rate before modification   12.00%   12.00%
Reduced weighted average contractual interest rate after modification   5.00%   5.00%
Interest Rate Reduction | Commercial | Commercial and industrial        
Allowance for credit loss        
Reduced weighted average contractual interest rate before modification 22.70% 18.00% 24.30% 19.20%
Reduced weighted average contractual interest rate after modification 9.90% 9.30% 9.70% 9.40%
Interest Rate Reduction | Consumer | Credit card        
Allowance for credit loss        
Reduced weighted average contractual interest rate before modification 20.80% 19.70% 21.00% 20.20%
Reduced weighted average contractual interest rate after modification 7.90% 4.20% 8.20% 5.00%
Interest Rate Reduction | Consumer | Personal loans        
Allowance for credit loss        
Reduced weighted average contractual interest rate before modification 20.90% 19.20% 21.30% 18.80%
Reduced weighted average contractual interest rate after modification 11.10% 10.10% 11.50% 10.00%
Interest Rate Reduction | Consumer | Auto Loan        
Allowance for credit loss        
Reduced weighted average contractual interest rate before modification 18.30%   18.30%  
Reduced weighted average contractual interest rate after modification 18.29%   18.29%  
Interest Rate Reduction | Consumer | Other        
Allowance for credit loss        
Reduced weighted average contractual interest rate before modification   18.00% 18.00% 18.00%
Reduced weighted average contractual interest rate after modification   0.00% 0.00% 0.00%
Term extension | Mortgages        
Allowance for credit loss        
Weighted average life of loans 12 years 13 years 13 years 13 years
Term extension | Commercial | CRE non-owner occupied        
Allowance for credit loss        
Weighted average life of loans 2 years 2 months 2 years 11 months
Term extension | Commercial | CRE owner occupied        
Allowance for credit loss        
Weighted average life of loans 17 months 8 months 17 months 8 months
Term extension | Commercial | Commercial and industrial        
Allowance for credit loss        
Weighted average life of loans 10 months 11 months 17 months 11 months
Term extension | Consumer | Personal loans        
Allowance for credit loss        
Weighted average life of loans 5 years 10 years 5 years 10 years
Term extension | Consumer | Auto Loan        
Allowance for credit loss        
Weighted average life of loans 19 months 4 years 2 years 4 years
Other-Than-Insignificant Payment Delays | Mortgages        
Allowance for credit loss        
Weighted average life of loans 20 months 30 months 20 months 30 months
Other-Than-Insignificant Payment Delays | Commercial | CRE non-owner occupied        
Allowance for credit loss        
Weighted average life of loans 13 months 12 months 13 months 12 months
Other-Than-Insignificant Payment Delays | Commercial | CRE owner occupied        
Allowance for credit loss        
Weighted average life of loans 14 months 8 months 10 months 11 months
Other-Than-Insignificant Payment Delays | Commercial | Commercial and industrial        
Allowance for credit loss        
Weighted average life of loans 11 months 11 months 11 months 11 months
Other-Than-Insignificant Payment Delays | Consumer | Credit card        
Allowance for credit loss        
Weighted average life of loans 17 months 24 months 18 months 23 months