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Segment reporting | 9 Months Ended
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Sep. 30, 2025
Segment reporting disclosure |
Segment Reporting | Note 28 – Segment reporting The Corporation’s corporate structure consists of two reportable segments – Banco Popular de Puerto Rico and Popular U.S. Management determined the reportable segments based on the internal reporting used to evaluate performance and to assess where to allocate resources. The segments were determined based on the organizational structure, which focuses primarily on the markets the segments serve, as well as on the products and services offered by the segments. The chief operating decision maker (“CODM”) of the Corporation is the Chief Executive Officer (“CEO”) who utilizes net income as one of the segment profitability measures, to evaluate the performance of each reportable segment and assess where to allocate resources effectively. The CEO receives profitability reports that include net income per segment, net interest income and other income and expense categories. The CODM uses the segment’s net income and components of net income, including segment revenues and expenses to assess performance and to manage important aspects by each reportable segments, such as human capital, investment in technology, making budget allocations, as well as other strategic decisions. Banco Popular de Puerto Rico: The Banco Popular de Puerto Rico reportable segment includes commercial, consumer and retail banking operations, as well as mortgage and auto lending operations conducted at BPPR, including U.S. based activities conducted through its New York Branch. Other financial services within the BPPR segment include the trust service units of BPPR, asset management services of Popular Asset Management and the brokerage operations of Popular Securities, and the insurance agency and reinsurance businesses of Popular Insurance, Popular Risk Services, Popular Life Re, and Popular Re. Popular U.S.: Popular U.S. reportable segment consists of the banking operations of Popular Bank (PB), Popular Insurance Agency, U.S.A., and PEF. PB operates through a retail branch network in the U.S. mainland under the name of Popular, and equipment leasing and financing services through PEF. Popular Insurance Agency, U.S.A. offers investment and insurance services across the PB branch network. The Corporate group consists primarily of the holding companies Popular, Inc., Popular North America, Popular International Bank and certain of the Corporation’s investments accounted for under the equity method, including BHD. The accounting policies of the individual operating segments are the same as those of the Corporation. Transactions between reportable segments are primarily conducted at market rates, resulting in profits that are eliminated for reporting consolidated results of operations. Assets representing transactions between reportable segments or the Corporate group are also eliminated in the tables presented below. The tables that follow present the results of operations and total assets by reportable segments: 2025 For the quarter ended September 30, 2025 Intersegment (In thousands) BPPR Popular U.S. Eliminations Interest income $ 765,204 $ 201,327 $ (423) Interest expense 214,489 96,124 (423) Net interest income 550,715 105,203 - Provision for credit losses 73,326 1,833 - Non-interest income 150,619 6,888 - Personnel costs 170,524 28,451 - Professional fees 12,764 2,643 - Technology and software expenses 67,146 9,977 - Processing and transactional services 37,794 607 - Amortization of intangibles 240 144 - Goodwill impairment charge - 13,000 - Depreciation expense 10,759 2,439 - Other operating expenses [1] 113,649 26,463 - Total operating expenses 412,876 83,724 - Income before income tax 215,132 26,534 - Income tax expense 26,104 8,732 - Net income $ 189,028 $ 17,802 $ - Segment assets $ 59,771,004 $ 14,940,858 $ (50,833) For the quarter ended September 30, 2025 Reportable (In thousands) Segments Corporate Eliminations Total Popular, Inc. Interest income $ 966,108 $ 1,373 $ (832) $ 966,649 Interest expense 310,190 10,786 (832) 320,144 Net interest income (expense) 655,918 (9,413) - 646,505 Provision for credit losses (benefit) 75,159 (34) - 75,125 Non-interest income 157,507 15,330 (1,642) 171,195 Personnel costs 198,975 34,013 - 232,988 Professional fees 15,407 10,682 (281) 25,808 Technology and software expenses 77,123 9,994 - 87,117 Processing and transactional services 38,401 7 - 38,408 Amortization of intangibles 384 - - 384 Goodwill impairment charge 13,000 - - 13,000 Depreciation expense 13,198 384 - 13,582 Other operating expenses [1] 140,112 (54,815) (1,297) 84,000 Total operating expenses 496,600 265 (1,578) 495,287 Income before income tax 241,666 5,686 (64) 247,288 Income tax expense 34,836 1,120 15 35,971 Net income $ 206,830 $ 4,566 $ (79) $ 211,317 Segment assets $ 74,661,029 $ 5,772,344 $ (5,367,575) $ 75,065,798 [1] Other operating expenses includes net occupancy expenses, equipment expense, excluding depreciation, other operating taxes, communications expense, business promotion expenses, deposit insurance costs and OREO expenses. For the nine months ended September 30, 2025 Intersegment (In thousands) BPPR Popular U.S. Eliminations Interest income $ 2,245,804 $ 583,387 $ (3,145) Interest expense 634,722 283,048 (3,145) Net interest income 1,611,082 300,339 - Provision for credit losses 169,290 18,975 - Non-interest income 433,809 20,452 - Personnel costs 486,602 81,280 - Professional fees 38,848 7,832 - Technology and software expenses 195,523 30,410 - Processing and transactional services 112,249 1,786 - Amortization of intangibles 822 544 - Goodwill impairment charge - 13,000 - Depreciation expense 30,797 6,902 - Other operating expenses [1] 374,407 80,103 - Total operating expenses 1,239,248 221,857 - Income before income tax 636,353 79,959 - Income tax expense 96,803 24,734 - Net income $ 539,550 $ 55,225 $ - Segment assets $ 59,771,004 $ 14,940,858 $ (50,833) For the nine months ended September 30, 2025 Reportable Total (In thousands) Segments Corporate Eliminations Popular, Inc. Interest income $ 2,826,046 $ 4,487 $ (3,014) $ 2,827,519 Interest expense 914,625 32,257 (3,014) 943,868 Net interest income (expense) 1,911,421 (27,770) - 1,883,651 Provision for credit losses (benefit) 188,265 (118) - 188,147 Non-interest income 454,261 40,466 (2,994) 491,733 Personnel costs 567,882 107,174 - 675,056 Professional fees 46,680 34,926 (865) 80,741 Technology and software expenses 225,933 29,548 - 255,481 Processing and transactional services 114,035 15 - 114,050 Amortization of intangibles 1,366 - - 1,366 Goodwill impairment charge 13,000 - - 13,000 Depreciation expense 37,699 1,202 - 38,901 Other operating expenses [1] 454,510 (171,398) (2,647) 280,465 Total operating expenses 1,461,105 1,467 (3,512) 1,459,060 Income before income tax 716,312 11,347 518 728,177 Income tax expense 121,537 7,072 309 128,918 Net income $ 594,775 $ 4,275 $ 209 $ 599,259 Segment assets $ 74,661,029 $ 5,772,344 $ (5,367,575) $ 75,065,798 [1] Other operating expenses includes net occupancy expenses, equipment expense, excluding depreciation, other operating taxes, communications expense, business promotion expenses, deposit insurance costs and OREO expenses. 2024 For the quarter ended September 30, 2024 Intersegment (In thousands) BPPR Popular U.S. Eliminations Interest income $ 743,936 $ 195,102 $ (2,345) Interest expense 255,928 101,974 (2,345) Net interest income 488,008 93,128 - Provision for credit losses (benefit) 77,514 (6,066) - Non-interest income 149,050 6,789 - Personnel costs 149,563 26,372 - Professional fees 14,490 2,821 - Technology and software expenses 67,778 9,959 - Processing and transactional services 33,775 542 - Amortization of intangibles 394 310 - Depreciation expense 13,023 2,063 - Other operating expenses [1] 124,621 22,662 - Total operating expenses 403,644 64,729 - Income before income tax 155,900 41,254 - Income tax expense 30,064 12,472 - Net income $ 125,836 $ 28,782 $ - Segment assets $ 56,906,693 $ 14,306,045 $ (260,464) For the quarter ended September 30, 2024 Reportable (In thousands) Segments Corporate Eliminations Total Popular, Inc. Interest income 936,693 2,098 (1,343) 937,448 Interest expense 355,557 10,761 (1,343) 364,975 Net interest income (expense) $ 581,136 $ (8,663) $ - $ 572,473 Provision for credit losses (benefit) 71,448 - - 71,448 Non-interest income 155,839 8,876 (633) 164,082 Personnel costs 175,935 25,921 - 201,856 Professional fees 17,311 9,584 (187) 26,708 Technology and software expenses 77,737 10,715 - 88,452 Processing and transactional services 34,317 3 - 34,320 Amortization of intangibles 704 - - 704 Depreciation expense 15,086 385 - 15,471 Other operating expenses [1] 147,283 (46,614) (859) 99,810 Total operating expenses 468,373 (6) (1,046) 467,321 Income before income tax 197,154 219 413 197,786 Income tax expense (benefit) 42,536 (279) 206 42,463 Net income $ 154,618 $ 498 $ 207 $ 155,323 Segment assets $ 70,952,274 $ 5,887,340 $ (5,516,540) $ 71,323,074 [1] Other operating expenses includes net occupancy expenses, equipment expense, excluding depreciation, other operating taxes, communications expense, business promotion expenses, deposit insurance costs and OREO expenses. For the nine months ended September 30, 2024 Intersegment (In thousands) BPPR Popular U.S. Eliminations Interest income $ 2,195,266 $ 564,580 $ (8,254) Interest expense 745,672 300,748 (8,254) Net interest income 1,449,594 263,832 - Provision for credit losses 188,576 1,806 - Non-interest income 447,073 19,909 (56) Personnel costs 448,253 79,578 - Professional fees 41,426 9,454 (56) Technology and software expenses 191,218 28,643 - Processing and transactional services 105,866 1,730 - Amortization of intangibles 1,302 931 - Depreciation expense 39,349 6,210 - Other operating expenses [1] 383,500 77,902 - Total operating expenses 1,210,914 204,448 (56) Income before income tax 497,177 77,487 - Income tax expense 92,810 23,917 - Net income $ 404,367 $ 53,570 $ - Segment assets $ 56,906,693 $ 14,306,045 $ (260,464) For the nine months ended September 30, 2024 Reportable Total (In thousands) Segments Corporate Eliminations Popular, Inc. Interest income $ 2,751,592 $ 10,287 $ (8,383) $ 2,753,496 Interest expense 1,038,166 32,184 (8,383) 1,061,967 Net interest income (expense) 1,713,426 (21,897) - 1,691,529 Provision for credit losses (benefit) 190,382 458 - 190,840 Non-interest income 466,926 31,314 (4,034) 494,206 Personnel costs 527,831 86,826 - 614,657 Professional fees 50,824 43,312 (766) 93,370 Technology and software expenses 219,861 27,805 - 247,666 Processing and transactional services 107,596 14 - 107,610 Amortization of intangibles 2,233 - - 2,233 Depreciation expense 45,559 1,161 - 46,720 Other operating expenses [1] 461,402 (150,953) (2,695) 307,754 Total operating expenses 1,415,306 8,165 (3,461) 1,420,010 Income before income tax 574,664 794 (573) 574,885 Income tax expense (benefit) 116,727 21,921 (158) 138,490 Net income $ 457,937 $ (21,127) $ (415) $ 436,395 Segment assets $ 70,952,274 $ 5,887,340 $ (5,516,540) $ 71,323,074 [1] Other operating expenses includes net occupancy expenses, equipment expense, excluding depreciation, other operating taxes, communications expense, business promotion expenses, deposit insurance costs and OREO expenses. Geographic Information The following information presents selected financial information based on the geographic location where the Corporation conducts its business. The banking operations of BPPR are primarily based in Puerto Rico, where it has the largest retail banking franchise. BPPR also conducts banking operations in the U.S. Virgin Islands, the British Virgin Islands and New York. BPPR’s banking operations in the mainland United States include commercial lending activities in addition to periodic loan participations with PB. During the nine months ended September 30, 2025, BPPR participated in loans originated by PB totaling $ 29 million (2024 - did no t participate). Total assets for the BPPR segment related to its operations in the United States amounted to $ 1.4 billion (December 31, 2024 - $ 1.6 billion), including $ 103 million in multifamily loans (December 31, 2024 - $ 104 million), $ 421 million in commercial real estate loans (December 31, 2024 - $ 588 million), $ 707 million in C&I loans (December 31, 2024 - $ 685 million), and $ 54 million in unsecured personal loans (December 31, 2024 - $ 113 million). During the nine months ended September 30, 2025, the BPPR segment generated $ 75.6 million (September 30, 2024 - $ 91.2 million) in revenues from its operations in the United States, mainly from net interest income. In the Virgin Islands, the BPPR segment offers banking products, including loans and deposits. Total assets for the BPPR segment related to its operations in the U.S. and British Virgin Islands amounted to $ 1.1 billion (December 31, 2024 - $ 1.0 billion). The BPPR segment generated $ 38.7 million in revenues during the nine months ended September 30, 2025 (September 30, 2024 - $ 32.3 million) from its operations in the U.S. and British Virgin Islands. Geographic Information Quarter ended Nine months ended (In thousands) September 30, 2025 September 30, 2024 September 30, 2025 September 30, 2024 Revenues: [1] Puerto Rico $ 654,274 $ 582,953 $ 1,900,467 $ 1,735,035 United States 135,852 133,067 402,342 386,819 Other 27,574 20,535 72,575 63,881 Total consolidated revenues $ 817,700 $ 736,555 $ 2,375,384 $ 2,185,735 [1] Total revenues include net interest income, service charges on deposit accounts, other service fees, mortgage banking activities, net gain (loss), including impairment, on equity securities, net gain on trading account debt securities, adjustments to indemnity reserves on loans sold, and other operating income. Selected Balance Sheet Information: (In thousands) September 30, 2025 December 31, 2024 Puerto Rico Total assets $ 57,492,551 $ 55,888,211 Loans 25,362,400 24,154,610 Deposits 52,929,118 52,099,309 United States Total assets $ 16,279,331 $ 15,890,339 Loans 12,815,827 12,431,859 Deposits 11,861,212 11,030,879 Other Total assets $ 1,293,916 $ 1,266,833 Loans 516,714 526,606 Deposits [1] 1,723,074 1,754,157 [1] Represents deposits from BPPR operations located in the U.S. and British Virgin Islands.

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- Definition The entire disclosure for reporting segments including data and tables. 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