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Revenue from contracts with customers - Revenue streams (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Service charges on deposit accounts        
Service charges on deposit accounts $ 39,077 $ 38,315 $ 116,957 $ 113,283
BPPR        
Service charges on deposit accounts 118,293 114,876 346,355 339,346
BPPR | Service charges on deposit accounts        
Service charges on deposit accounts 36,392 35,699 109,042 105,770
BPPR | Debit card fees        
Service charges on deposit accounts 27,868 25,997 81,809 78,308
BPPR | Insurance fees, excluding reinsurance        
Service charges on deposit accounts 9,449 11,702 25,849 33,966
BPPR | Credit card fees excluding late fees and membership fees        
Service charges on deposit accounts 27,846 26,189 81,376 76,828
BPPR | Sale and administration of investment products        
Service charges on deposit accounts 9,459 8,387 27,490 23,664
BPPR | Trust fees        
Service charges on deposit accounts 7,279 6,902 20,789 20,810
Popular U.S.        
Service charges on deposit accounts 4,974 4,879 15,262 14,447
Popular U.S. | Service charges on deposit accounts        
Service charges on deposit accounts 2,685 2,616 7,915 7,513
Popular U.S. | Debit card fees        
Service charges on deposit accounts 216 200 625 599
Popular U.S. | Insurance fees, excluding reinsurance        
Service charges on deposit accounts 1,772 1,684 5,682 5,130
Popular U.S. | Credit card fees excluding late fees and membership fees        
Service charges on deposit accounts 301 379 1,040 1,205
Popular U.S. | Sale and administration of investment products        
Service charges on deposit accounts 0 0 0 0
Popular U.S. | Trust fees        
Service charges on deposit accounts $ 0 $ 0 $ 0 $ 0