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Segment reporting - Results of Operations (Details) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Dec. 31, 2024
Segment Reporting Information          
Interest income $ 966,649 $ 937,448 $ 2,827,519 $ 2,753,496  
Interest expense 320,144 364,975 943,868 1,061,967  
Net Interest income (expense) 646,505 572,473 1,883,651 1,691,529  
Provision for credit losses (benefit) 75,125 71,448 188,147 190,840  
Non-interest Income 171,195 164,082 491,733 494,206  
Personnel costs 232,988 201,856 675,056 614,657  
Professional fees 25,808 26,708 80,741 93,370  
Technology and software expenses 87,117 88,452 255,481 247,666  
Processing and transactional services 38,408 34,320 114,050 107,610  
Amortization of intangibles 384 704 1,366 2,233  
Goodwill impairment charge 13,000 0 13,000 0  
Depreciation expense 13,582 15,471 38,901 46,720  
Other operating expenses 84,000 99,810 280,465 307,754  
Total operating expenses 495,287 467,321 1,459,060 1,420,010  
Income before income tax 247,288 197,786 728,177 574,885  
Income tax expense (benefit) 35,971 42,463 128,918 138,490  
Net income (loss) 211,317 155,323 599,259 436,395  
Segment assets 75,065,798 71,323,074 75,065,798 71,323,074 $ 73,045,383
Banco Popular de Puerto Rico          
Segment Reporting Information          
Goodwill impairment charge     0 0  
PB          
Segment Reporting Information          
Goodwill impairment charge     13,000 0  
Reportable Segment          
Segment Reporting Information          
Interest income 966,108 936,693 2,826,046 2,751,592  
Interest expense 310,190 355,557 914,625 1,038,166  
Net Interest income (expense) 655,918 581,136 1,911,421 1,713,426  
Provision for credit losses (benefit) 75,159 71,448 188,265 190,382  
Non-interest Income 157,507 155,839 454,261 466,926  
Personnel costs 198,975 175,935 567,882 527,831  
Professional fees 15,407 17,311 46,680 50,824  
Technology and software expenses 77,123 77,737 225,933 219,861  
Processing and transactional services 38,401 34,317 114,035 107,596  
Amortization of intangibles 384 704 1,366 2,233  
Goodwill impairment charge 13,000   13,000    
Depreciation expense 13,198 15,086 37,699 45,559  
Other operating expenses 140,112 147,283 454,510 461,402  
Total operating expenses 496,600 468,373 1,461,105 1,415,306  
Income before income tax 241,666 197,154 716,312 574,664  
Income tax expense (benefit) 34,836 42,536 121,537 116,727  
Net income (loss) 206,830 154,618 594,775 457,937  
Segment assets 74,661,029 70,952,274 74,661,029 70,952,274  
Reportable Segment | Banco Popular de Puerto Rico          
Segment Reporting Information          
Interest income 765,204 743,936 2,245,804 2,195,266  
Interest expense 214,489 255,928 634,722 745,672  
Net Interest income (expense) 550,715 488,008 1,611,082 1,449,594  
Provision for credit losses (benefit) 73,326 77,514 169,290 188,576  
Non-interest Income 150,619 149,050 433,809 447,073  
Personnel costs 170,524 149,563 486,602 448,253  
Professional fees 12,764 14,490 38,848 41,426  
Technology and software expenses 67,146 67,778 195,523 191,218  
Processing and transactional services 37,794 33,775 112,249 105,866  
Amortization of intangibles 240 394 822 1,302  
Goodwill impairment charge 0   0    
Depreciation expense 10,759 13,023 30,797 39,349  
Other operating expenses 113,649 124,621 374,407 383,500  
Total operating expenses 412,876 403,644 1,239,248 1,210,914  
Income before income tax 215,132 155,900 636,353 497,177  
Income tax expense (benefit) 26,104 30,064 96,803 92,810  
Net income (loss) 189,028 125,836 539,550 404,367  
Segment assets 59,771,004 56,906,693 59,771,004 56,906,693  
Reportable Segment | PB          
Segment Reporting Information          
Interest income 201,327 195,102 583,387 564,580  
Interest expense 96,124 101,974 283,048 300,748  
Net Interest income (expense) 105,203 93,128 300,339 263,832  
Provision for credit losses (benefit) 1,833 (6,066) 18,975 1,806  
Non-interest Income 6,888 6,789 20,452 19,909  
Personnel costs 28,451 26,372 81,280 79,578  
Professional fees 2,643 2,821 7,832 9,454  
Technology and software expenses 9,977 9,959 30,410 28,643  
Processing and transactional services 607 542 1,786 1,730  
Amortization of intangibles 144 310 544 931  
Goodwill impairment charge 13,000   13,000    
Depreciation expense 2,439 2,063 6,902 6,210  
Other operating expenses 26,463 22,662 80,103 77,902  
Total operating expenses 83,724 64,729 221,857 204,448  
Income before income tax 26,534 41,254 79,959 77,487  
Income tax expense (benefit) 8,732 12,472 24,734 23,917  
Net income (loss) 17,802 28,782 55,225 53,570  
Segment assets 14,940,858 14,306,045 14,940,858 14,306,045  
Intersegment Elimination          
Segment Reporting Information          
Interest income (423) (2,345) (3,145) (8,254)  
Interest expense (423) (2,345) (3,145) (8,254)  
Net Interest income (expense) 0 0 0 0  
Provision for credit losses (benefit) 0 0 0 0  
Non-interest Income 0 0 0 (56)  
Personnel costs 0 0 0 0  
Professional fees 0 0 0 (56)  
Technology and software expenses 0 0 0 0  
Processing and transactional services 0 0 0 0  
Amortization of intangibles 0 0 0 0  
Goodwill impairment charge 0   0    
Depreciation expense 0 0 0 0  
Other operating expenses 0 0 0 0  
Total operating expenses 0 0 0 (56)  
Income before income tax 0 0 0 0  
Income tax expense (benefit) 0 0 0 0  
Net income (loss) 0 0 0 0  
Segment assets (50,833) (260,464) (50,833) (260,464)  
Corporate          
Segment Reporting Information          
Interest income 1,373 2,098 4,487 10,287  
Interest expense 10,786 10,761 32,257 32,184  
Net Interest income (expense) (9,413) (8,663) (27,770) (21,897)  
Provision for credit losses (benefit) (34) 0 (118) 458  
Non-interest Income 15,330 8,876 40,466 31,314  
Personnel costs 34,013 25,921 107,174 86,826  
Professional fees 10,682 9,584 34,926 43,312  
Technology and software expenses 9,994 10,715 29,548 27,805  
Processing and transactional services 7 3 15 14  
Amortization of intangibles 0 0 0 0  
Goodwill impairment charge 0   0    
Depreciation expense 384 385 1,202 1,161  
Other operating expenses (54,815) (46,614) (171,398) (150,953)  
Total operating expenses 265 (6) 1,467 8,165  
Income before income tax 5,686 219 11,347 794  
Income tax expense (benefit) 1,120 (279) 7,072 21,921  
Net income (loss) 4,566 498 4,275 (21,127)  
Segment assets 5,772,344 5,887,340 5,772,344 5,887,340  
Eliminations          
Segment Reporting Information          
Interest income (832) (1,343) (3,014) (8,383)  
Interest expense (832) (1,343) (3,014) (8,383)  
Net Interest income (expense) 0 0 0 0  
Provision for credit losses (benefit) 0 0 0 0  
Non-interest Income (1,642) (633) (2,994) (4,034)  
Personnel costs 0 0 0 0  
Professional fees (281) (187) (865) (766)  
Technology and software expenses 0 0 0 0  
Processing and transactional services 0 0 0 0  
Amortization of intangibles 0 0 0 0  
Goodwill impairment charge 0   0    
Depreciation expense 0 0 0 0  
Other operating expenses (1,297) (859) (2,647) (2,695)  
Total operating expenses (1,578) (1,046) (3,512) (3,461)  
Income before income tax (64) 413 518 (573)  
Income tax expense (benefit) 15 206 309 (158)  
Net income (loss) (79) 207 209 (415)  
Segment assets $ (5,367,575) $ (5,516,540) $ (5,367,575) $ (5,516,540)