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Revenue (Tables)
12 Months Ended
Mar. 31, 2021
Revenue from Contract with Customer [Abstract]  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction
Our typical performance obligations include the following:
Performance ObligationWhen Performance Obligation
 is Typically Satisfied
When Payment is
Typically Due
How Standalone Selling Price is
Typically Estimated
Software and Products Revenue
Software LicensesUpon shipment or made available for download (point in time)
Within 90 days of shipment except for certain subscription licenses which are paid for over time
Residual approach
AppliancesWhen control of the appliances passes to the customer; typically upon delivery
Within 90 days of delivery
Residual approach
Customer Support Revenue
Software UpdatesRatably over the course of the support contract (over time)At the beginning of the contract period Observable in renewal transactions
Customer SupportRatably over the course of the support contract (over time)At the beginning of the contract period Observable in renewal transactions
Other Services Revenue
Other Professional Services (except for education services)As work is performed (over time)
Within 90 days of services being performed
Observable in transactions without multiple performance obligations
Education ServicesWhen the class is taught (point in time)
Within 90 days of services being performed
Observable in transactions without multiple performance obligations
Software-as-a-service (Metallic)Ratably over the course of the contract (over time)Annual or monthly paymentsObservable in transactions without multiple performance obligations
Disaggregation of Revenue
Year Ended March 31, 2021
AmericasEMEAAPJTotal
Software and Products Revenue$187,027 $101,673 $38,143 $326,843 
Customer Support Revenue215,831 100,620 41,330 357,781 
Professional Services21,264 12,138 5,446 38,848 
Total Revenue$424,122 $214,431 $84,919 $723,472 
Year Ended March 31, 2020
AmericasEMEAAPJTotal
Software and Products Revenue$141,856 $95,356 $38,096 $275,308 
Customer Support Revenue230,226 88,965 40,939 360,130 
Professional Services18,778 10,459 6,210 35,447 
Total Revenue$390,860 $194,780 $85,245 $670,885 
Year Ended March 31, 2019
AmericasEMEAAPJTotal
Software and Products Revenue$170,114 $95,913 $43,872 $309,899 
Customer Support Revenue237,190 82,895 38,662 358,747 
Professional Services23,076 12,380 6,855 42,311 
Total Revenue$430,380 $191,188 $89,389 $710,957 
Contract with Customer, Asset and Liability The opening and closing balances of our Accounts receivable, Unbilled receivables and Deferred revenues are as follows:
Accounts ReceivableUnbilled Receivable
(current)
Unbilled Receivable
(long-term)
Deferred Revenue
(current)
Deferred Revenue
(long-term)
Opening Balance as of March 31, 2020$129,856 $17,134 $7,857 $233,497 $92,723 
Increase/(decrease), net39,129 2,007 (394)19,714 26,508 
Ending Balance as of March 31, 2021$168,985 $19,141 $7,463 $253,211 $119,231