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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended October 24, 2020
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ________ to ________
Commission File Number 001-10613
DYCOM INDUSTRIES, INC.
(Exact name of registrant as specified in its charter)

Florida |  |  |  | 59-1277135
(State or other jurisdiction of incorporation or organization) |  |  |  | (I.R.S. Employer Identification No.)
| 11780 US Highway 1, Suite 600 |
| Palm Beach Gardens, | FL | 33408 |
| (Address of principal executive offices, including zip code) |

Registrant’s telephone number, including area code: (561) 627-7171
Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class |  | Trading Symbol(s) |  | Name of Each Exchange on Which Registered
Common stock, par value $0.33 1/3 per share |  | DY |  | New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer | ☒ | Accelerated filer | ☐ | Non-accelerated filer | ☐ | Smaller reporting company | ☐
Emerging growth company | ☐ |  |  |  |  |  |

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒
There were 31,913,183 shares of common stock with a par value of $0.33 1/3 outstanding at November 23, 2020.

Dycom Industries, Inc.
Table of Contents

PART I - FINANCIAL INFORMATION
Item 1. | Financial Statements | 3
Item 2. | Management’s Discussion and Analysis of Financial Condition and Results of Operations | 30
Item 3. | Quantitative and Qualitative Disclosures About Market Risk | 44
Item 4. | Controls and Procedures | 45
PART II - OTHER INFORMATION
Item 1. | Legal Proceedings | 46
Item 1A. | Risk Factors | 46
Item 2. | Unregistered Sales of Equity Securities and Use of Proceeds | 47
Item 6. | Exhibits | 47
SIGNATURES | 49

2

Table of Contents
PART I - FINANCIAL INFORMATION
Item 1. Financial Statements.
3

Table of Contents
DYCOM INDUSTRIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(Dollars in thousands, except share amounts)
(Unaudited)

| October 24, 2020 |  | January 25, 2020
ASSETS |  |  |
Current assets: |  |  |
Cash and equivalents | $ | 12,036 |  |  | $ | 54,560 |
Accounts receivable, net (Note 5) | 938,941 |  |  | 817,245 |
Contract assets | 204,516 |  |  | 253,005 |
Inventories | 70,827 |  |  | 98,324 |
Income tax receivable | 724 |  |  | 3,168 |
Other current assets | 38,462 |  |  | 31,991 |
Total current assets | 1,265,506 |  |  | 1,258,293 |
Property and equipment, net | 288,292 |  |  | 376,610 |
Operating lease right-of-use assets | 65,912 |  |  | 69,596 |
Goodwill | 272,485 |  |  | 325,749 |
Intangible assets, net | 124,491 |  |  | 139,945 |
Other assets | 48,378 |  |  | 47,438 |
Total non-current assets | 799,558 |  |  | 959,338 |
Total assets | $ | 2,065,064 |  |  | $ | 2,217,631 |
LIABILITIES AND STOCKHOLDERS’ EQUITY |  |  |
Current liabilities: |  |  |
Accounts payable | $ | 183,679 |  |  | $ | 119,612 |
Current portion of debt | 78,121 |  |  | 22,500 |
Contract liabilities | 16,412 |  |  | 16,332 |
Accrued insurance claims | 43,623 |  |  | 38,881 |
Operating lease liabilities | 26,075 |  |  | 26,581 |
Income taxes payable | 8,413 |  |  | 344 |
Other accrued liabilities | 107,392 |  |  | 98,775 |
Total current liabilities | 463,715 |  |  | 323,025 |
Long-term debt | 490,000 |  |  | 844,401 |
Accrued insurance claims - non-current | 67,195 |  |  | 56,026 |
Operating lease liabilities - non-current | 40,327 |  |  | 43,606 |
Deferred tax liabilities, net - non-current | 55,360 |  |  | 75,527 |
Other liabilities | 35,343 |  |  | 6,442 |
Total liabilities | 1,151,940 |  |  | 1,349,027 |
COMMITMENTS AND CONTINGENCIES (Note 19) |  |  |
Stockholders’ equity: |  |  |
Preferred stock, par value $1.00 per share: 1,000,000 shares authorized: no shares issued and outstanding | — |  |  | — |
Common stock, par value $0.33 1/3 per share: 150,000,000 shares authorized: 31,909,166 and 31,583,938 issued and outstanding, respectively | 10,636 |  |  | 10,528 |
Additional paid-in capital | 36,510 |  |  | 30,158 |
Accumulated other comprehensive loss | (1,782) |  |  | (1,781) |
Retained earnings | 867,760 |  |  | 829,699 |
Total stockholders’ equity | 913,124 |  |  | 868,604 |
Total liabilities and stockholders’ equity | $ | 2,065,064 |  |  | $ | 2,217,631 |
See notes to the condensed consolidated financial statements.

4

Table of Contents
DYCOM INDUSTRIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Dollars in thousands, except share amounts)
(Unaudited)

| For the Three Months Ended
| October 24, 2020 |  | October 26, 2019
Contract revenues | $ | 810,256 |  |  | $ | 884,115 |
Costs of earned revenues, excluding depreciation and amortization | 658,355 |  |  | 724,378 |
General and administrative | 62,628 |  |  | 69,875 |
Depreciation and amortization | 42,313 |  |  | 47,356 |
Total | 763,296 |  |  | 841,609 |
Interest expense, net | (4,710) |  |  | (13,128) |
Other income, net | 3,708 |  |  | 1,407 |
Income before income taxes | 45,958 |  |  | 30,785 |
Provision for income taxes | 12,032 |  |  | 6,556 |
Net income | $ | 33,926 |  |  | $ | 24,229 |
Earnings per common share: |  |  |
Basic earnings per common share | $ | 1.06 |  |  | $ | 0.77 |
Diluted earnings per common share | $ | 1.05 |  |  | $ | 0.76 |
Shares used in computing earnings per common share: |  |  |
Basic | 31,878,583 |  |  | 31,502,543 |
Diluted | 32,425,300 |  |  | 31,826,845 |
See notes to the condensed consolidated financial statements.

5

Table of Contents
DYCOM INDUSTRIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Dollars in thousands, except share amounts)
(Unaudited)

| For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019
Contract revenues | $ | 2,448,500 |  |  | $ | 2,602,079 |
Costs of earned revenues, excluding depreciation and amortization | 1,996,514 |  |  | 2,146,527 |
General and administrative | 195,871 |  |  | 193,613 |
Depreciation and amortization | 132,313 |  |  | 140,941 |
Goodwill impairment charge | 53,264 |  |  | — |
Total | 2,377,962 |  |  | 2,481,081 |
Interest expense, net | (25,020) |  |  | (38,239) |
Gain on debt extinguishment | 12,046 |  |  | — |
Other income, net | 7,921 |  |  | 11,111 |
Income before income taxes | 65,485 |  |  | 93,870 |
Provision for income taxes | 26,953 |  |  | 25,466 |
Net income | $ | 38,532 |  |  | $ | 68,404 |
Earnings per common share: |  |  |
Basic earnings per common share | $ | 1.21 |  |  | $ | 2.17 |
Diluted earnings per common share | $ | 1.20 |  |  | $ | 2.15 |
Shares used in computing earnings per common share: |  |  |
Basic | 31,744,199 |  |  | 31,480,759 |
Diluted | 32,106,661 |  |  | 31,811,505 |
See notes to the condensed consolidated financial statements.

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DYCOM INDUSTRIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Dollars in thousands)
(Unaudited)

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Net Income | $ | 33,926 |  |  | $ | 24,229 |  |  | $ | 38,532 |  |  | $ | 68,404 |
Foreign currency translation gains (losses), net of tax | 9 |  |  | — |  |  | (1) |  |  | (3) |
Comprehensive income | $ | 33,935 |  |  | $ | 24,229 |  |  | $ | 38,531 |  |  | $ | 68,401 |
See notes to the condensed consolidated financial statements.

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DYCOM INDUSTRIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(Dollars in thousands, except share amounts)
(Unaudited)

| For the Three Months Ended
| Common Stock |  | Additional Paid-in Capital |  | Accumulated Other Comprehensive Loss |  | Retained Earnings |  | Total Equity
| Shares |  | Amount |  |  |  |
Balances as of July 25, 2020 | 31,836,930 |  |  | $ | 10,612 |  |  | $ | 31,093 |  |  | $ | (1,791) |  |  | $ | 833,834 |  |  | $ | 873,748 |
Stock options exercised | 62,748 |  |  | 21 |  |  | 1,795 |  |  | — |  |  | — |  |  | 1,816 |
Stock-based compensation | 965 |  |  | — |  |  | 3,796 |  |  | — |  |  | — |  |  | 3,796 |
Issuance of restricted stock, net of tax withholdings | 8,523 |  |  | 3 |  |  | (174) |  |  | — |  |  | — |  |  | (171) |
Other comprehensive income | — |  |  | — |  |  | — |  |  | 9 |  |  | — |  |  | 9 |
Net income | — |  |  | — |  |  | — |  |  | — |  |  | 33,926 |  |  | 33,926 |
Balances as of October 24, 2020 | 31,909,166 |  |  | $ | 10,636 |  |  | $ | 36,510 |  |  | $ | (1,782) |  |  | $ | 867,760 |  |  | $ | 913,124 |
| For the Three Months Ended
| Common Stock |  | Additional Paid-in Capital |  | Accumulated Other Comprehensive Loss |  | Retained Earnings |  | Total Equity
| Shares |  | Amount |  |  |  |
Balances as of July 27, 2019 | 31,489,923 |  |  | $ | 10,496 |  |  | $ | 27,563 |  |  | $ | (1,285) |  |  | $ | 816,659 |  |  | $ | 853,433 |
Stock options exercised | 9,609 |  |  | 3 |  |  | 127 |  |  | — |  |  | — |  |  | 130 |
Stock-based compensation | 1,301 |  |  | — |  |  | 2,694 |  |  | — |  |  | — |  |  | 2,694 |
Issuance of restricted stock, net of tax withholdings | 19,652 |  |  | 8 |  |  | (344) |  |  | — |  |  | — |  |  | (336) |
Net income | — |  |  | — |  |  | — |  |  | — |  |  | 24,229 |  |  | 24,229 |
Balances as of October 26, 2019 | 31,520,485 |  |  | $ | 10,507 |  |  | $ | 30,040 |  |  | $ | (1,285) |  |  | $ | 840,888 |  |  | $ | 880,150 |
See notes to the condensed consolidated financial statements.

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DYCOM INDUSTRIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(Dollars in thousands, except share amounts)
(Unaudited)

| For the Nine Months Ended
| Common Stock |  | Additional Paid-in Capital |  | Accumulated Other Comprehensive Loss |  | Retained Earnings |  | Total Equity
| Shares |  | Amount |  |  |  |
Balances as of January 25, 2020 | 31,583,938 |  |  | $ | 10,528 |  |  | $ | 30,158 |  |  | $ | (1,781) |  |  | $ | 829,699 |  |  | $ | 868,604 |
Cumulative effect from implementation of ASU 2016-13 | — |  |  | — |  |  | — |  |  | — |  |  | (471) |  |  | (471) |
Stock options exercised | 275,275 |  |  | 92 |  |  | 5,333 |  |  | — |  |  | — |  |  | 5,425 |
Stock-based compensation | 4,313 |  |  | 1 |  |  | 10,489 |  |  | — |  |  | — |  |  | 10,490 |
Issuance of restricted stock, net of tax withholdings | 45,640 |  |  | 15 |  |  | (515) |  |  | — |  |  | — |  |  | (500) |
Equity component of the settlement of 0.75% convertible senior notes due 2021, net of taxes | — |  |  | — |  |  | (8,976) |  |  | — |  |  | — |  |  | (8,976) |
Purchase of warrants | — |  |  | — |  |  | (7,176) |  |  | — |  |  | — |  |  | (7,176) |
Settlement of convertible note hedges related to extinguishment of convertible debt | — |  |  | — |  |  | 7,197 |  |  | — |  |  | — |  |  | 7,197 |
Other comprehensive loss | — |  |  | — |  |  | — |  |  | (1) |  |  | — |  |  | (1) |
Net income | — |  |  | — |  |  | — |  |  | — |  |  | 38,532 |  |  | 38,532 |
Balances as of October 24, 2020 | 31,909,166 |  |  | $ | 10,636 |  |  | $ | 36,510 |  |  | $ | (1,782) |  |  | $ | 867,760 |  |  | $ | 913,124 |
| For the Nine Months Ended
| Common Stock |  | Additional Paid-in Capital |  | Accumulated Other Comprehensive Loss |  | Retained Earnings |  | Total Equity
| Shares |  | Amount |  |  |  |
Balances as of January 26, 2019 | 31,430,031 |  |  | $ | 10,477 |  |  | $ | 22,489 |  |  | $ | (1,282) |  |  | $ | 772,484 |  |  | $ | 804,168 |
Stock options exercised | 26,479 |  |  | 9 |  |  | 304 |  |  | — |  |  | — |  |  | 313 |
Stock-based compensation | 4,538 |  |  | — |  |  | 8,450 |  |  | — |  |  | — |  |  | 8,450 |
Issuance of restricted stock, net of tax withholdings | 59,437 |  |  | 21 |  |  | (1,203) |  |  | — |  |  | — |  |  | (1,182) |
Other comprehensive loss | — |  |  | — |  |  | — |  |  | (3) |  |  | — |  |  | (3) |
Net income | — |  |  | — |  |  | — |  |  | — |  |  | 68,404 |  |  | 68,404 |
Balances as of October 26, 2019 | 31,520,485 |  |  | $ | 10,507 |  |  | $ | 30,040 |  |  | $ | (1,285) |  |  | $ | 840,888 |  |  | $ | 880,150 |
See notes to the condensed consolidated financial statements.

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DYCOM INDUSTRIES, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Dollars in thousands)
(Unaudited)

| For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019
Cash flows from operating activities: |  |  |
Net income | $ | 38,532 |  |  | $ | 68,404 |
Adjustments to reconcile net income to net cash provided by (used in) operating activities: |  |  |
Depreciation and amortization | 132,313 |  |  | 140,941 |
Non-cash lease expense | 23,480 |  |  | 22,263 |
Deferred income tax (benefit) provision | (20,478) |  |  | 7,189 |
Stock-based compensation | 10,490 |  |  | 8,450 |
Amortization of debt discount | 6,732 |  |  | 15,016 |
Provision for bad debt (recovery), net | 353 |  |  | (7,015) |
Gain on sale of fixed assets | (9,207) |  |  | (13,785) |
Gain on debt extinguishment | (12,046) |  |  | — |
Amortization of debt issuance costs and other | 2,189 |  |  | 2,997 |
Goodwill impairment charge | 53,264 |  |  | — |
Change in operating assets and liabilities, net of acquisitions: |  |  |
Accounts receivable, net | (122,520) |  |  | (297,573) |
Contract assets, net | 48,568 |  |  | (122,514) |
Other current assets and inventories | 20,670 |  |  | (13,795) |
Other assets | 5,212 |  |  | 39,219 |
Income taxes receivable/payable | 10,513 |  |  | 12,256 |
Accounts payable | 68,731 |  |  | 13,810 |
Accrued liabilities, insurance claims, operating lease liabilities, and other liabilities | 22,629 |  |  | (9,616) |
Net cash provided by (used in) operating activities | 279,425 |  |  | (133,753) |
Cash flows from investing activities: |  |  |
Capital expenditures | (36,110) |  |  | (101,858) |
Proceeds from sale of assets | 11,859 |  |  | 16,169 |
Other investing activities | — |  |  | 306 |
Net cash used in investing activities | (24,251) |  |  | (85,383) |
Cash flows from financing activities: |  |  |
Proceeds from borrowings on senior credit agreement, including term loans | 773,000 |  |  | 345,000 |
Principal payments on senior credit agreement, including term loans | (704,875) |  |  | (242,000) |
Extinguishment of 0.75% senior notes | (401,736) |  |  | — |
Redemption discount on convertible debt, net of costs | 30,761 |  |  | — |
Settlement of convertible note hedges related to extinguished convertible debt | 7,197 |  |  | — |
Purchase of warrants | (7,176) |  |  | — |
Exercise of stock options | 5,425 |  |  | 313 |
Restricted stock tax withholdings | (500) |  |  | (1,182) |
Net cash (used in) provided by financing activities | (297,904) |  |  | 102,131 |
Net decrease in cash and equivalents and restricted cash | (42,730) |  |  | (117,005) |
Cash, cash equivalents and restricted cash at beginning of period | 59,869 |  |  | 134,151 |
Cash, cash equivalents and restricted cash at end of period | $ | 17,139 |  |  | $ | 17,146 |

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Supplemental disclosure of other cash flow activities and non-cash investing and financing activities: |  |  |
Cash paid for interest | $ | 17,652 |  |  | $ | 19,966 |
Cash paid for taxes, net | $ | 38,309 |  |  | $ | 6,588 |
Purchases of capital assets included in accounts payable or other accrued liabilities at period end | $ | 3,726 |  |  | $ | 2,247 |
See notes to the condensed consolidated financial statements.

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NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
1. Basis of Presentation
Dycom Industries, Inc. (“Dycom” or the “Company”) is a leading provider of specialty contracting services throughout the United States. These services include program management; planning; engineering and design; aerial, underground, and wireless construction; maintenance; and fulfillment services for telecommunications providers. Additionally, Dycom provides underground facility locating services for various utilities, including telecommunications providers, and other construction and maintenance services for electric and gas utilities. Dycom supplies the labor, tools, and equipment necessary to provide these services to its customers.
The Company uses a 52/53 week fiscal year ending on the last Saturday in January. Fiscal 2020 consisted of 52 weeks of operations and fiscal year ending January 30, 2021 consists of 53 weeks of operation.
The accompanying unaudited condensed consolidated financial statements of the Company and its subsidiaries, all of which are wholly-owned, have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Rule 10-01 of Regulation S-X of the U.S. Securities and Exchange Commission (“SEC”). Accordingly, they do not include all of the information and notes required by GAAP for annual financial statements and should be read in conjunction with Management’s Discussion and Analysis of Financial Condition and Results of Operations contained in this report and the Company’s audited financial statements included in the Company’s Annual Report on Form 10-K for fiscal 2020, filed with the SEC on March 2, 2020. In the opinion of management, all adjustments considered necessary for a fair statement of the results for the interim periods presented have been included. This includes all normal and recurring adjustments and elimination of intercompany accounts and transactions. Operating results for the interim period are not necessarily indicative of the results expected for any subsequent interim or annual period.
Segment Information. The Company operates in one reportable segment. Its services are provided by its operating segments on a decentralized basis. Each operating segment consists of a subsidiary (or in certain instances, the combination of two or more subsidiaries), the results of which are regularly reviewed by the Company’s Chief Executive Officer, the chief operating decision maker. All of the Company’s operating segments have been aggregated into one reportable segment based on their similar economic characteristics, nature of services and production processes, type of customers, and service distribution methods.
The economy of the United States has been severely impacted by the nation’s response to a pandemic caused by a novel strain of coronavirus (“COVID-19”). Measures taken include travel restrictions, social distancing requirements, quarantines, and shelter in place orders. As a result, businesses have been closed and certain business activities curtailed or modified. During the COVID-19 pandemic, our services have generally been considered essential in nature and have not been materially interrupted. As the situation continues to evolve, we are closely monitoring the impact of the COVID-19 pandemic on all aspects of our business, including how it impacts our customers, subcontractors, suppliers, vendors and employees, in addition to how the COVID-19 pandemic impacts our ability to provide services to our customers. The full extent of the impact of the COVID-19 pandemic on the Company's operational and financial performance will be determined by factors which are uncertain, unpredictable and outside of our control, including the duration of the pandemic, any worsening of the pandemic, the containment and mitigation actions taken by federal, state and local governments, and the resulting impact on the demand for our services from our customers. The situation surrounding COVID-19 remains fluid, and if disruptions do arise, they could materially adversely impact our business.
2. Significant Accounting Policies and Estimates
There have been no material changes to the Company’s significant accounting policies and critical accounting estimates described in the Company’s Annual Report on Form 10-K for fiscal 2020.
Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make certain estimates and assumptions that affect the amounts reported in these condensed consolidated financial statements and accompanying notes. These estimates are based on our historical experience and management’s understanding of current facts and circumstances. At the time they are made, we believe that such estimates are fair when considered in conjunction with the Company’s consolidated financial position and results of operations taken as a whole. However, actual results could differ materially from those estimates.
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3. Accounting Standards
Recently issued accounting pronouncements are disclosed in the Company’s Annual Report on Form 10-K for fiscal 2020. As of the date of this Quarterly Report on Form 10-Q, there have been no changes in the expected dates of adoption or estimated effects on the Company’s condensed consolidated financial statements of recently issued accounting pronouncements from those disclosed in the Company’s Annual Report on Form 10-K for fiscal 2020. Further, there have been no additional accounting standards issued as of the date of this Quarterly Report on Form 10-Q that are applicable to the consolidated financial statements of the Company. Accounting standards adopted during the nine months ended October 24, 2020 are disclosed in this Quarterly Report on Form 10-Q.
Recently Adopted Accounting Standards
Financial Instruments. In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments - Credit Losses (Topic 326) (“ASU 2016-13”) as modified by subsequently issued ASUs 2018-19, 2019-04, 2019-05, 2019-11, and 2020-02. This ASU introduces a new accounting model, the Current Expected Credit Losses model (CECL), which could result in earlier recognition of credit losses and additional disclosures related to credit risk. The CECL model utilizes a lifetime expected credit loss measurement objective for the recognition of credit losses for financial instruments at the time the financial asset is originated or acquired. The financial instruments include accounts receivable and contract assets. The expected credit losses are adjusted each period for changes in expected lifetime credit losses. This model replaces the multiple existing impairment models in current GAAP, which generally require that a loss be incurred before it is recognized. The new standard also applies to receivables arising from revenue transactions such as contract assets and accounts receivables. On January 26, 2020, the first day of fiscal 2021, we adopted ASU 2016-13. The standard was adopted utilizing a modified retrospective approach and the adoption did not have a material impact on our condensed consolidated financial statements as credit losses are not expected to be significant based on historical trends and the financial condition of our customers.
Goodwill. In January 2017, the FASB issued ASU No. 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment (“ASU 2017-04”). ASU 2017-04 simplifies the subsequent measurement of goodwill by eliminating Step 2 from the goodwill impairment testing. An entity will no longer determine goodwill impairment by calculating the implied fair value of goodwill by assigning the fair value of a reporting unit to all of its assets and liabilities as if that reporting unit had been acquired in a business combination. Instead, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount and recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value. The loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. An entity still has the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. On January 26, 2020, the first day of fiscal 2021, we adopted ASU 2017-04 and there was no effect on the Company’s condensed consolidated financial statements as a result of adoption. See Note 9, Goodwill and Intangible Assets, for disclosure of events during the nine months ended October 24, 2020.
Intangibles. In August 2018, the FASB issued ASU No. 2018-15, Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40), Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Service Contract (“ASU 2018-15”). This ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license). ASU 2018-15 is effective for annual periods beginning after December 15, 2019 and interim periods within those annual periods, with early adoption permitted. The amendments in this ASU should be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. We adopted the provisions of this ASU in the first quarter of fiscal 2021 on a prospective basis. Adoption of the new standard did not have a material impact on our condensed consolidated financial statements.
Accounting Standards Not Yet Adopted
In August 2020, the FASB issued ASU 2020-06, Debt - Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging - Contracts in Entity’s Own Equity (Subtopic 815 - 40). The amendments in this ASU simplify the accounting for certain financial instruments with characteristics of liabilities and equity, including convertible instruments and contracts on an entity’s own equity by removing major separation models required under current U.S. GAAP. The amendments also improve the consistency of diluted earnings per share calculations. The amendments in this update are effective for fiscal years beginning after December 15, 2021, including interim periods within those fiscal years. Early adoption is permitted, but no earlier than fiscal years beginning after December 15, 2020, including interim periods within those fiscal years. We are currently evaluating the impact of the standard on our condensed consolidated financial statements.
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In October 2020, the FASB issued ASU No. 2020-10, Codification Improvements (“ASU 2020-10”). The amendments in this ASU represent changes to clarify the Accounting Standards Codification (“ASC”), correct unintended application of guidance, or make minor improvements to the ASC that are not expected to have a significant effect on current accounting practice or create a significant administrative cost to most entities. ASU 2020-10 is effective for annual periods beginning after December 15, 2020 and interim periods within those annual periods, with early adoption permitted. The amendments in this ASU should be applied retrospectively. We will adopt the provisions of this ASU in the first quarter of fiscal 2022 and do not expect the adoption to have a material effect on our consolidated financial statements.
4. Computation of Earnings per Common Share
The following table sets forth the computation of basic and diluted earnings per common share (dollars in thousands, except per share amounts):

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Net income available to common stockholders (numerator) | $ | 33,926 |  |  | $ | 24,229 |  |  | $ | 38,532 |  |  | $ | 68,404 |
Weighted-average number of common shares (denominator) | 31,878,583 |  |  | 31,502,543 |  |  | 31,744,199 |  |  | 31,480,759 |
Basic earnings per common share | $ | 1.06 |  |  | $ | 0.77 |  |  | $ | 1.21 |  |  | $ | 2.17 |
Weighted-average number of common shares | 31,878,583 |  |  | 31,502,543 |  |  | 31,744,199 |  |  | 31,480,759 |
Potential shares of common stock arising from stock options, and unvested restricted share units | 546,717 |  |  | 324,302 |  |  | 362,462 |  |  | 330,746 |
Total shares-diluted (denominator) | 32,425,300 |  |  | 31,826,845 |  |  | 32,106,661 |  |  | 31,811,505 |
Diluted earnings per common share | $ | 1.05 |  |  | $ | 0.76 |  |  | $ | 1.20 |  |  | $ | 2.15 |
Anti-dilutive weighted shares excluded from the calculation of earnings per common share: |  |
Stock-based awards | 238,226 |  |  | 239,540 |  |  | 245,633 |  |  | 256,269 |
0.75% convertible senior notes due 2021(1) (2) | 601,349 |  |  | 5,005,734 |  |  | 2,116,093 |  |  | 5,005,734 |
Warrants(1) (2) | 601,349 |  |  | 5,005,734 |  |  | 2,116,093 |  |  | 5,005,734 |
Total | 1,440,924 |  |  | 10,251,008 |  |  | 4,477,819 |  |  | 10,267,737 |

(1) Under the treasury stock method, our 0.75% convertible senior notes (“Notes”) will have a dilutive impact on earnings per common share if our average stock price for the period exceeds the $96.89 per share conversion price. Our average stock price did not exceed the per share conversion price during the three or nine months ended October 24, 2020; therefore, there was no dilutive impact on earnings per common share for these periods. The warrants associated with our Notes will have a dilutive impact on earnings per common share if our average stock price for the period exceeds the $130.43 per share warrant strike price. As our average stock price did not exceed the strike price for the warrants for any of the periods presented, the underlying common shares were anti-dilutive as reflected in the table above.
(2) In connection with the purchase of $401.7 million of the Notes in fiscal 2021 and $25.0 million in fiscal 2020, we unwound convertible note hedge transactions and warrants proportionately to the number of Notes, resulting in a decrease in the number of excluded weighted shares.
In connection with the offering of the Notes, we entered into convertible note hedge transactions with counterparties for the purpose of reducing the potential dilution to common stockholders from the conversion of the notes and offsetting any potential cash payments in excess of the principal amount of the notes. Prior to conversion, the convertible note hedge is not included for purposes of the calculation of earnings per common share as its effect would be anti-dilutive. Upon conversion, the convertible note hedge is expected to offset the dilutive effect of the convertible senior notes when the average stock price for the period is
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above $96.89 per share. See Note 13, Debt, for additional information related to our convertible senior notes, warrant transactions, and hedge transactions.
5. Accounts Receivable, Contract Assets, and Contract Liabilities
The following provides further details on the balance sheet accounts of accounts receivable, net; contract assets; and contract liabilities.
Accounts Receivable
Accounts receivable, net, classified as current, consisted of the following (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Trade accounts receivable | $ | 367,980 |  |  | $ | 355,805 |
Unbilled accounts receivable | 559,067 |  |  | 453,353 |
Retainage | 13,645 |  |  | 12,669 |
Total | 940,692 |  |  | 821,827 |
Less: allowance for doubtful accounts | (1,751) |  |  | (4,582) |
Accounts receivable, net | $ | 938,941 |  |  | $ | 817,245 |

We maintain an allowance for doubtful accounts for estimated losses on uncollected balances. Approximately $16.8 million of the allowance for doubtful accounts as of January 26, 2019 was classified as non-current. The allowance for doubtful accounts changed as follows (dollars in thousands):

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Allowance for doubtful accounts at beginning of period | $ | 1,605 |  |  | $ | 924 |  |  | $ | 4,582 |  |  | $ | 17,702 |
Cumulative effect from implementation of ASU 2016-13 | — |  |  | — |  |  | 471 |  |  | — |
Provision for bad debt (recovery) | 117 |  |  | 3,498 |  |  | 353 |  |  | (7,015) |
Amounts recovered (charged) against the allowance | 29 |  |  | 135 |  |  | (3,655) |  |  | (6,130) |
Allowance for doubtful accounts at end of period | $ | 1,751 |  |  | $ | 4,557 |  |  | $ | 1,751 |  |  | $ | 4,557 |

Contract Assets and Contract Liabilities
Net contract assets consisted of the following (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Contract assets | $ | 204,516 |  |  | $ | 253,005 |
Contract liabilities | 16,412 |  |  | 16,332 |
Contract assets, net | $ | 188,104 |  |  | $ | 236,673 |

Net contract assets were $188.1 million and $236.7 million as of October 24, 2020 and January 25, 2020, respectively. The decrease primarily resulted from reduced services performed and increased billings under contracts consisting of multiple tasks. During the three and nine months ended October 24, 2020, we performed services and recognized $1.4 million and $13.1 million, respectively, of contract revenues related to its contract liabilities that existed at January 25, 2020. See Note 6, Other Current Assets and Other Assets, for information on our long-term contract assets.
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Customer Credit Concentration
Customers whose combined amounts of accounts receivable and contract assets, net, exceeded 10% of total combined accounts receivable and contract assets, net, as of October 24, 2020 or January 25, 2020 were as follows (dollars in millions):

| October 24, 2020 |  | January 25, 2020
| Amount |  | % of Total |  | Amount |  | % of Total
Verizon Communications Inc. | $ | 415.6 |  |  | 36.9% |  | $ | 440.2 |  |  | 41.8%
Lumen Technologies(1) | $ | 198.9 |  |  | 17.6% |  | $ | 175.8 |  |  | 16.7%
Comcast Corporation | $ | 156.2 |  |  | 13.9% |  | $ | 114.0 |  |  | 10.8%

(1) Formerly known as CenturyLink, Inc.
We believe that none of the customers above were experiencing financial difficulties that would materially impact the collectability of the Company’s total accounts receivable and contract assets, net, as of October 24, 2020 or January 25, 2020. On April 14, 2020, Frontier Communications filed a voluntary petition under Chapter 11 of the United States Bankruptcy Code in the U.S. Bankruptcy Court for the Southern District of New York, to implement a prearranged debt restructuring plan. As of October 24, 2020, the Company had outstanding receivables and contract assets in aggregate of approximately $22.9 million with Frontier Communications. The Company has been identified as a critical vendor and expects to continue to provide service to Frontier Communications pursuant to existing contractual obligations and be paid in full for pre-petition and post-petition receivables and contract assets.
6. Other Current Assets and Other Assets
Other current assets consisted of the following (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Prepaid expenses | $ | 22,745 |  |  | $ | 12,769 |
Deposits and other current assets | 14,255 |  |  | 17,447 |
Restricted cash | 1,372 |  |  | 1,556 |
Receivables on equipment sales | 90 |  |  | 219 |
Other current assets | $ | 38,462 |  |  | $ | 31,991 |

Other assets consisted of the following (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Long-term contract assets | $ | 18,640 |  |  | $ | 22,653 |
Deferred financing costs | 5,734 |  |  | 7,133 |
Restricted cash | 3,731 |  |  | 3,753 |
Insurance recoveries/receivables for accrued insurance claims | 12,506 |  |  | 4,864 |
Other non-current deposits and assets | 7,767 |  |  | 9,035 |
Other assets | $ | 48,378 |  |  | $ | 47,438 |

Long-term contract assets represent payments made to customers pursuant to long-term agreements and are recognized as a reduction of contract revenues over the period for which the related services are provided to the customers.
See Note 10, Accrued Insurance Claims, for information on our Insurance recoveries/receivables.
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7. Cash, Cash Equivalents and Restricted Cash
Amounts of cash, cash equivalents and restricted cash reported in the condensed consolidated statement of cash flows consisted of the following (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Cash and cash equivalents | $ | 12,036 |  |  | $ | 54,560 |
Restricted cash included in: |  |  |
Other current assets | 1,372 |  |  | 1,556 |
Other assets | 3,731 |  |  | 3,753 |
Cash, cash equivalents and restricted cash | $ | 17,139 |  |  | $ | 59,869 |

8. Property and Equipment
Property and equipment consisted of the following (dollars in thousands):

| Estimated Useful Lives (Years) |  | October 24, 2020 |  | January 25, 2020
Land | — |  | $ | 3,796 |  |  | $ | 4,024 |
Buildings | 10-35 |  | 11,174 |  |  | 12,934 |
Leasehold improvements | 1-10 |  | 16,945 |  |  | 17,151 |
Vehicles | 1-5 |  | 616,397 |  |  | 626,307 |
Computer hardware and software | 1-7 |  | 156,439 |  |  | 149,600 |
Office furniture and equipment | 1-10 |  | 13,414 |  |  | 13,557 |
Equipment and machinery | 1-10 |  | 309,345 |  |  | 312,244 |
Total |  |  | 1,127,510 |  |  | 1,135,817 |
Less: accumulated depreciation |  |  | (839,218) |  |  | (759,207) |
Property and equipment, net |  |  | $ | 288,292 |  |  | $ | 376,610 |

Depreciation expense was $37.3 million and $42.1 million for the three months ended October 24, 2020 and October 26, 2019, respectively, and $116.9 million and $125.0 million for the nine months ended October 24, 2020 and October 26, 2019, respectively.
9. Goodwill and Intangible Assets
Goodwill
Goodwill consisted of the following balances as of October 24, 2020 and January 25, 2020. There was no change in the carrying amount of goodwill during the three months ended October 24, 2020, during the nine months ended October 24, 2020 there was a cha nge of $53.3 million, as the result of a goodwill impairment charge (dollars in thousands):

|  | October 24, 2020 |  | January 25, 2020
Goodwill, gross |  | $ | 521,516 |  |  | $ | 521,516 |
Accumulated impairment losses |  | (249,031) |  |  | (195,767) |
Total |  | $ | 272,485 |  |  | $ | 325,749 |

The Company’s goodwill resides in multiple reporting units and primarily consists of expected synergies, together with the expansion of the Company’s geographic presence and strengthening of its customer base from acquisitions. Goodwill and other indefinite-lived intangible assets are assessed annually for impairment, or more frequently if events occur that would indicate a potential reduction in the fair value of a reporting unit below its carrying value. The profitability of individual reporting units may suffer periodically due to downturns in customer demand, increased costs of providing services, and the level of overall economic activity. The Company’s customers may reduce capital expenditures and defer or cancel pending projects due to changes in technology, a slowing or uncertain economy, merger or acquisition activity, a decision to allocate resources to other areas of their business, or other reasons. The profitability of reporting units may also suffer if actual costs of providing services exceed the costs anticipated when the Company enters into contracts. Additionally, adverse conditions in the economy and
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future volatility in the equity and credit markets could impact the valuation of the Company’s reporting units. The cyclical nature of the Company’s business, the high level of competition existing within its industry, and the concentration of its revenues from a limited number of customers may also cause results to vary. These factors may affect individual reporting units disproportionately, relative to the Company as a whole. As a result, the performance of one or more of the reporting units could decline, resulting in an impairment of goodwill or intangible assets.
The Company performs its annual goodwill assessment as of the first day of the fourth fiscal quarter of each fiscal year. As a result of the Company’s fiscal 2020 period assessment, the Company determined that the fair values of each of the reporting units and the indefinite-lived intangible asset were in excess of their carrying values and no impairment had occurred. Goodwill and indefinite lived intangible assets are required to be tested for impairment between annual tests if events occur that would indicate a potential reduction in the fair value of a reporting unit below its carrying value.
During the nine months ended October 24, 2020, the economy of the United States was severely impacted by the nation’s response to the COVID-19 pandemic. Measures taken include travel restrictions, social distancing requirements, quarantines, and shelter in place orders. As a result, businesses have been closed and certain business activities curtailed or modified. During the COVID-19 pandemic, our services have generally been considered essential in nature and have not been materially interrupted. However, certain customers of one of the Company’s reporting units (“Broadband”) have decided to restrict our technicians from entering third party premises. Furthermore, customers have modified their protocols to increase the self-installation of customer premise equipment by their subscribers.
Broadband generates a substantial portion of its revenue and operating results from installation services inside third party premises. The events following the onset of COVID-19 are expected to result in a prolonged downturn in customer demand for installation services from Broadband. This is expected to have a direct, adverse impact on its revenue, operating results and cash flows. These indicators represented a triggering event that warranted impairment testing of Broadband during the three months ended April 25, 2020.
The Broadband reporting unit includes the operations of Broadband Installation Services, Prince Telecom and certain other operations and generated revenue of less than 4% of the consolidated contract revenue of Dycom in fiscal 2020. The Broadband reporting unit did not incur losses in fiscal 2020.
The fiscal 2021 interim impairment analysis for Broadband utilized the same valuation techniques used in the Company’s annual fiscal 2020 impairment analysis. The key assumptions used to determine the fair value of the Company’s reporting units during this interim impairment analysis were: (a) expected cash flow for a period of seven years; (b) terminal value based upon terminal growth rates; and (c) a discount rate based on the Company’s best estimate of the weighted average cost of capital adjusted for risks associated with Broadband. Recent operating performance, along with key assumptions for specific customer and industry opportunities, were used during the fiscal 2021 interim impairment analysis. The terminal growth rate used in the fiscal 2021 interim assessment was 1.5% as compared to 3.0% in the fiscal 2020 assessment reflecting lower long-term demand levels. The discount rate used in the fiscal 2021 interim assessment was 12% compared to 10% in the fiscal 2020 assessment reflecting increased risk associated with the outlook of Broadband.
The combination of lower expected operating results and cash flows from the reduction in revenue, as well as changes in valuation assumptions in the fiscal 2021 interim analysis resulted in a substantial decline in the fair value of the Broadband reporting unit. In accordance with ASU 2017-04, the Company compared the estimated fair value of Broadband to its carrying amount. As a result, the Company recognized an impairment charge of $53.3 million which is the amount by which the carrying amount exceeded the reporting unit’s fair value. After the impairment charge, Broadband had $10.1 million of remaining goodwill as of October 24, 2020. The goodwill impairment charge did not affect the Company’s compliance with its financial covenants and conditions under its revolving credit agreement.
The Company determined that there were no events or changes in circumstances for the other reporting units or indefinite lived intangible asset during the nine months ended October 24, 2020 that would indicate a potential reduction in their fair value below their carrying amounts. As of October 24, 2020, the Company continues to believe the remaining goodwill and the indefinite-lived intangible asset are recoverable for all of its reporting units. However, if adverse events were to occur or circumstances were to change indicating that the carrying amount of such assets may not be fully recoverable, the assets would be reviewed for impairment.
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Intangible Assets
Our intangible assets consisted of the following (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
| Weighted Average Remaining Useful Lives (Years) |  | Gross Carrying Amount |  | Accumulated Amortization |  | Intangible Assets, Net |  | Gross Carrying Amount |  | Accumulated Amortization |  | Intangible Assets, Net
Customer relationships | 9.6 |  | $ | 312,017 |  |  | $ | 193,530 |  |  | $ | 118,487 |  |  | $ | 312,017 |  |  | $ | 178,411 |  |  | $ | 133,606 |
Trade names, finite | 8.1 |  | 10,350 |  |  | 9,046 |  |  | 1,304 |  |  | 10,350 |  |  | 8,732 |  |  | 1,618 |
Trade name, indefinite | — |  | 4,700 |  |  | — |  |  | 4,700 |  |  | 4,700 |  |  | — |  |  | 4,700 |
Non-compete agreements | — |  | 200 |  |  | 200 |  |  | — |  |  | 200 |  |  | 179 |  |  | 21 |
|  |  | $ | 327,267 |  |  | $ | 202,776 |  |  | $ | 124,491 |  |  | $ | 327,267 |  |  | $ | 187,322 |  |  | $ | 139,945 |

Amortization of our customer relationship intangibles is recognized on an accelerated basis as a function of the expected economic benefit. Amortization of our other finite-lived intangibles is recognized on a straight-line basis over the estimated useful life. Amortization expense for finite-lived intangible assets was $5.0 million and $5.3 million for the three months ended October 24, 2020 and October 26, 2019, respectively, and $15.5 million and $15.9 million for the nine months ended October 24, 2020 and October 26, 2019, respectively.
As of October 24, 2020, we believe that the carrying amounts of our intangible assets are recoverable. However, if adverse events were to occur or circumstances were to change indicating that the carrying amount of such assets may not be fully recoverable, the assets would be reviewed for impairment.
10. Accrued Insurance Claims
For claims within our insurance program, we retain the risk of loss, up to certain limits, for matters related to automobile liability, general liability (including damages associated with underground facility locating services), workers’ compensation, and employee group health. With regard to workers’ compensation losses occurring in the 12 month policy period ended in January 2020, we retained the risk of loss up to $1.0 million on a per occurrence basis. This retention amount is unchanged for the 12 month policy period ending in January 2021. This retention amount is applicable to all of the states in which we operate, except with respect to workers’ compensation insurance in two states in which we participate in state-sponsored insurance funds. With regard to automobile liability and general liability losses the retention amount is unchanged for the first $5.0 million of insurance coverage (“primary liability insurance”) for the 12 month policy period ending in January 2021. Aggregate stop-loss coverage for primary insurance claims, including workers’ compensation claims, is $85.8 million for the 12 month policy period ending January 2021.
With regard to automobile liability and general liability losses between $5.0 million and $10.0 million, aggregate stop-loss coverage is $11.5 million for the 12 month period ending January 2021. Losses greater than $10.0 million are covered by insurance.
We are party to a stop-loss agreement for losses under our employee group health plan. For calendar year 2020, we retain the risk of loss, on an annual basis, up to the first $450,000 of claims per participant, as well as an annual aggregate amount for all participants of $475,000. Amounts for total accrued insurance claims and insurance recoveries/receivables are as follows (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Accrued insurance claims - current | $ | 43,623 |  |  | $ | 38,881 |
Accrued insurance claims - non-current | 67,195 |  |  | 56,026 |
Accrued insurance claims | $ | 110,818 |  |  | $ | 94,907 |
Insurance recoveries/receivables: |  |  |
Non-current (included in Other assets) | 12,506 |  |  | 4,864 |
Insurance recoveries/receivables | $ | 12,506 |  |  | $ | 4,864 |

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Insurance recoveries/receivables represent the amount of accrued insurance claims that are covered by insurance as the amounts exceed the Company’s loss retention. During the nine months ended October 24, 2020, total insurance recoveries/receivables increased approximately $7.6 million primarily due to additional claims that exceeded our loss retention. Accrued insurance claims increased by a corresponding amount.
11. Leases
We lease the majority of our office facilities as well as certain equipment, all of which are accounted for as operating leases. These leases have remaining terms ranging from less than 1 year to approximately 9 years. Some leases include options to extend the lease for up to 5 years and others include options to terminate.
The following table summarizes the components of lease cost recognized in the condensed consolidated statements of operations for the three and nine months ended October 24, 2020 and October 26, 2019 (dollars in thousands):

| For the Three Months Ended |  | For the Three Months Ended |  | For the Nine Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Lease cost under long-term operating leases | $ | 8,804 |  |  | $ | 8,388 |  |  | $ | 17,691 |  |  | $ | 25,095 |
Lease cost under short-term operating leases | 6,624 |  |  | 8,641 |  |  | 21,740 |  |  | 25,662 |
Variable lease cost under short-term and long-term operating leases(1) | 743 |  |  | 933 |  |  | 12,499 |  |  | 3,182 |
Total lease cost | $ | 16,171 |  |  | $ | 17,962 |  |  | $ | 51,930 |  |  | $ | 53,939 |

(1) Variable lease cost primarily includes insurance, maintenance, and other operating expenses related to our leased office facilities.
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Our operating lease liabilities related to long-term operating leases were $66.4 million as of October 24, 2020 and $70.2 million as of January 25, 2020. Supplemental balance sheet information related to these liabilities is as follows:

| October 24, 2020 |  | January 25, 2020
Weighted average remaining lease term | 3.3 years |  | 3.3 years
Weighted average discount rate | 4.9 | % |  | 5.2 | %

Supplemental cash flow information related to our long-term operating lease liabilities as of October 24, 2020 and October 26, 2019 is as follows (dollars in thousands):

| For the Three Months Ended |  | For the Three Months Ended |  | For the Nine Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Cash paid for amounts included in the measurement of lease liabilities | $ | 8,489 |  |  | $ | 8,271 |  |  | $ | 27,158 |  |  | $ | 23,076 |
Operating lease right-of-use assets obtained in exchange for operating lease liabilities | $ | 3,479 |  |  | $ | 6,486 |  |  | $ | 21,235 |  |  | $ | 19,777 |

As of October 24, 2020, maturities of our lease liabilities under our long-term operating leases for the next five fiscal years and thereafter are as follows (dollars in thousands):

Fiscal Year |  | Amount
Remainder of 2021 |  | $ | 7,617 |
2022 |  | 27,552 |
2023 |  | 17,460 |
2024 |  | 10,238 |
2025 |  | 6,462 |
Thereafter |  | 4,401 |
Total lease payments |  | 73,730 |
Less: imputed interest |  | (7,328) |
Total |  | $ | 66,402 |

As of October 24, 2020, the Company had additional operating leases that have not yet commenced of $0.5 million. These leases will commence during the fourth quarter of fiscal 2021.
As of January 25, 2020, the future minimum obligation by fiscal year for our operating leases with original noncancelable terms in excess of one year was as follows (dollars in thousands):

Fiscal Year |  | Amount
2021 |  | $ | 30,138 |
2022 |  | 22,274 |
2023 |  | 13,236 |
2024 |  | 7,916 |
2025 |  | 4,607 |
Thereafter |  | 1,495 |
Total lease payments |  | 79,666 |
Less: imputed interest |  | (9,479) |
Total |  | $ | 70,187 |

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12. Other Accrued Liabilities
Other accrued liabilities consisted of the following (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Accrued payroll and related taxes | $ | 30,899 |  |  | $ | 25,810 |
Accrued employee benefit and incentive plan costs | 30,132 |  |  | 25,489 |
Accrued construction costs | 25,881 |  |  | 27,690 |
Other current liabilities | 20,480 |  |  | 19,786 |
Other accrued liabilities | $ | 107,392 |  |  | $ | 98,775 |

13. Debt
Our outstanding indebtedness consisted of the following (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Credit Agreement - Revolving facility (matures October 2023) | $ | 85,000 |  |  | $ | — |
Credit Agreement - Term loan facility (matures October 2023) | 427,500 |  |  | 444,375 |
0.75% convertible senior notes, net (mature September 2021) | 55,621 |  |  | 422,526 |
| 568,121 |  |  | 866,901 |
Less: current portion | (78,121) |  |  | (22,500) |
Long-term debt | $ | 490,000 |  |  | $ | 844,401 |

Senior Credit Agreement
On October 19, 2018, the Company and certain of its subsidiaries amended and restated its existing credit agreement, dated as of December 3, 2012, as amended on April 24, 2015 and as subsequently amended and supplemented, with the various lenders party thereto (the “Credit Agreement”). The maturity date of our credit agreement was extended to October 19, 2023 and, among other things, the maximum revolver commitment was increased to $750.0 million from $450.0 million and the term loan facility was increased to $450.0 million. Our credit agreement includes a $200.0 million sublimit for the issuance of letters of credit.
Subject to certain conditions, the credit agreement provides us with the ability to enter into one or more incremental facilities either by increasing the revolving commitments under the credit agreement and/or in the form of term loans, up to the greater of (i) $350.0 million and (ii) an amount such that, after giving effect to such incremental facilities on a pro forma basis (assuming that the amount of the incremental commitments are fully drawn and funded), the consolidated senior secured net leverage ratio does not exceed 2.25 to 1.00. The consolidated senior secured net leverage ratio is the ratio of our consolidated senior secured indebtedness reduced by unrestricted cash and equivalents in excess of $50.0 million to our trailing twelve-month consolidated earnings before interest, taxes, depreciation, and amortization, as defined by the credit agreement (“EBITDA”). Borrowings under the credit agreement are guaranteed by substantially all of our subsidiaries and secured by the equity interests of the substantial majority of our subsidiaries.
Under our credit agreement, borrowings bear interest at the rates described below based upon our consolidated net leverage ratio, which is the ratio of our consolidated total funded debt reduced by unrestricted cash and equivalents in excess of $50.0 million to our trailing twelve-month consolidated EBITDA, as defined by the credit agreement. In addition, we incur certain fees for unused balances and letters of credit at the rates described below, also based upon our consolidated net leverage ratio.

Borrowings - Eurodollar Rate Loans | 1.25% - 2.00% plus LIBOR
Borrowings - Base Rate Loans | 0.25% - 1.00% plus administrative agent’s base rate(1)
Unused Revolver Commitment | 0.20% - 0.40%
Standby Letters of Credit | 1.25% - 2.00%
Commercial Letters of Credit | 0.625% -1.000%

(1) The administrative agent’s base rate is described in our credit agreement as the highest of (i) the Federal Funds Rate plus 0.50%, (ii) the administrative agent’s prime rate, and (iii) the Eurodollar rate plus 1.00%.
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Standby letters of credit of approximately $52.2 million and 52.3 million, issued as part of our insurance program, were outstanding under the credit agreement as of October 24, 2020 and January 25, 2020, respectively.
The weighted average interest rates and fees for balances under our credit agreement as of October 24, 2020 and January 25, 2020 were as follows:

| Weighted Average Rate End of Period
| October 24, 2020 |  | January 25, 2020
Borrowings - Term loan facilities | 1.77% |  | 3.67%
Borrowings - Revolving facility(1) | 2.39% |  | —%
Standby Letters of Credit | 1.63% |  | 2.00%
Unused Revolver Commitment | 0.30% |  | 0.40%

(1) There were no outstanding borrowings under the revolving facility as of January 25, 2020.
Our credit agreement contains a financial covenant that requires us to maintain a consolidated net leverage ratio of not greater than 3.50 to 1.00, as measured at the end of each fiscal quarter, and provides for certain increases to this ratio in connection with permitted acquisitions. The agreement also contains a financial covenant that requires us to maintain a consolidated interest coverage ratio, which is the ratio of our trailing twelve-month consolidated EBITDA to our consolidated interest expense, each as defined by the credit agreement, of not less than 3.00 to 1.00, as measured at the end of each fiscal quarter. In addition, our credit agreement contained a minimum liquidity covenant that would have become effective beginning 91 days before the maturity date of our 0.75% convertible senior notes due September 2021 (the “Notes”) if the outstanding principal amount of the Notes was greater than $250.0 million. This covenant terminated on June 5, 2020 when the outstanding principal amount of the Notes was reduced to $58.3 million. At October 24, 2020 and January 25, 2020, we were in compliance with the financial covenants of our credit agreement and had borrowing availability under the revolving facility of $575.0 million and $287.0 million, respectively, as determined by the most restrictive covenant.
0.75% Convertible Senior Notes Due 2021
On September 15, 2015, we issued 0.75% convertible senior notes due September 2021 in a private placement in the principal amount of $485.0 million. The Notes, governed by the terms of an indenture between the Company and a bank trustee, are unsecured obligations and do not contain any financial covenants or restrictions on the payments of dividends, the incurrence of indebtedness, or the issuance or repurchase of securities by the Company. The Notes bear interest at a rate of 0.75% per year, payable in cash semiannually in March and September, and will mature on September 15, 2021, unless earlier purchased by the Company or converted. In the event we fail to perform certain obligations under the indenture, the Notes will accrue additional interest. Certain events are considered “events of default” under the Notes, which may result in the acceleration of the maturity of the Notes, as described in the indenture. During the fourth quarter of fiscal 2020, we purchased, through open-market transactions, $25.0 million aggregate principal amount of the Notes for $24.3 million, leaving the principal amount of $460.0 million outstanding. After the write-off of associated debt issuance costs, the net loss on extinguishment was $0.1 million for fiscal 2020. In fiscal 2021, we purchased $401.7 million aggregate principal amount of the Notes for $371.4 million, including interest and fees, leaving the principal amount of $58.3 million outstanding. These Notes were purchased through privately-negotiated transactions and a tender offer. After the write-off of associated debt issuance costs, the net gain on extinguishment was $12.0 million for fiscal 2021.
Each $1,000 of principal of the Notes is convertible into 10.3211 shares of the Company’s common stock, which is equivalent to an initial conversion price of approximately $96.89 per share. The conversion rate is subject to adjustment in certain circumstances, including in connection with specified fundamental changes (as defined in the indenture). In addition, holders of the Notes have the right to require the Company to repurchase all or a portion of their notes on the occurrence of a fundamental change at a price of 100% of their principal amount plus accrued and unpaid interest.
Prior to June 15, 2021, the Notes are convertible by the Note holder under the following circumstances: (1) during any fiscal quarter commencing after October 24, 2015 (and only during such fiscal quarter) if the last reported sale price of the Company’s common stock for at least 20 trading days (whether or not consecutive) during the 30 consecutive trading days period ending on the last trading day of the immediately preceding fiscal quarter is greater than or equal to 130% of the applicable conversion price on such trading day ($125.96 assuming an applicable conversion price of $96.89); (2) during the five consecutive business day period after any five consecutive trading day period (the “measurement period”) in which the trading price per $1,000 principal amount of Notes for each trading day of such measurement period was less than 98% of the
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product of the last reported sale price of the Company’s common stock and the applicable conversion rate on each such trading day; or (3) upon the occurrence of specified corporate events. On or after June 15, 2021 until the close of business on the second scheduled trading day immediately preceding the maturity date, holders may convert all or a portion of their Notes at any time regardless of the foregoing circumstances. Upon conversion, the Notes will be settled, at the Company’s election, in cash, shares of the Company’s common stock, or a combination of cash and shares of the Company’s common stock. The Company intends to settle the principal amount of the Notes with cash.
During the three months ended October 24, 2020, the closing price of the Company’s common stock did not meet or exceed 130% of the applicable conversion price of the Notes for at least 20 of the last 30 consecutive trading dates of the quarter. Additionally, no other conditions allowing holders of the Notes to convert have been met as of October 24, 2020. As a result, the Notes were not convertible during the three months ended October 24, 2020 and are classified as debt.
Convertible debt instruments that may be settled in cash upon conversion are required to be accounted for as separate liability and equity components. As of the date of issuance, the carrying amount of the liability component is calculated by measuring the fair value of a similar instrument that does not have an associated convertible feature using an indicative market interest rate (“Comparable Yield”). The difference between the principal amount of the notes and the carrying amount represents a debt discount. The debt discount is amortized to interest expense using the Comparable Yield (5.5% with respect to the Notes) using the effective interest rate method over the term of the Notes. During the three months ended October 24, 2020 and October 26, 2019, we incurred $0.6 million and $5.1 million, respectively, of interest expense for the non-cash amortization of the debt discount. During the nine months ended October 24, 2020 and October 26, 2019 we incurred $6.7 million and $15.0 million, respectively, of interest expense for the non-cash amortization of the debt discount. The liability component of the Notes consisted of the following (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Liability component |  |  |
Principal amount of 0.75% convertible senior notes due September 2021 | $ | 58,264 |  |  | $ | 460,000 |
Less: Debt discount | (2,375) |  |  | (33,744) |
Less: Debt issuance costs | (268) |  |  | (3,730) |
Net carrying amount of Notes | $ | 55,621 |  |  | $ | 422,526 |

The equity component of the Notes was recognized at issuance and represents the difference between the principal amount of the Notes and the fair value of the liability component of the Notes at issuance. The equity component approximated $112.6 million at the time of issuance and its fair value is not remeasured as long as it continues to meet the conditions for equity classification.
The following table summarizes the fair value of the Notes, net of the debt discount and debt issuance costs. The fair value of the Notes is based on the closing trading price per $100 of the Notes as of the last day of trading for the respective periods (Level 2), which was $99.00 and $97.25 as of October 24, 2020 and January 25, 2020, respectively (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Fair value of principal amount of Notes | $ | 57,681 |  |  | $ | 447,350 |
Less: Debt discount and debt issuance costs | (2,643) |  |  | (37,474) |
Fair value of Notes | $ | 55,038 |  |  | $ | 409,876 |

Convertible Note Hedge and Warrant Transactions
In connection with the offering of the Notes, we entered into convertible note hedge transactions with counterparties for the purpose of reducing the potential dilution to common stockholders from the conversion of the Notes and offsetting any potential cash payments in excess of the principal amount of the Notes. In the event that shares or cash are deliverable to holders of the Notes upon conversion at limits defined in the indenture governing the Notes, counterparties to the convertible note hedge will be required to deliver to us shares of our common stock or pay cash to us in a similar amount as the value that we deliver to the holders of the Notes based on a conversion price of $96.89 per share. At inception of the convertible note hedge transactions, up to 5.006 million of our shares could be deliverable to us upon conversion. After the Company settled a portion of the note hedge transactions during fiscal 2020 and fiscal 2021 in connection with the purchase of $25.0 million and $401.7 million,
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respectively, of the Notes, the number of shares that could be deliverable to us upon conversion was reduced to up to 0.601 million of our shares.
We also entered into separately negotiated warrant transactions with the same counterparties as the convertible note hedge transactions whereby we sold warrants to purchase, subject to certain anti-dilution adjustments, up to 5.006 million shares of our common stock at a price of $130.43 per share. After the Company purchased a portion of the warrants during fiscal 2020 and fiscal 2021 in connection with the purchase of $25.0 million and $401.7 million, respectively, of the Notes, the remaining warrant transactions provide for up to 0.601 million shares. The warrants will not have a dilutive effect on our earnings per share unless our quarterly average share price exceeds the warrant strike price of $130.43 per share. In this event, we expect to settle the warrant transactions on a net share basis whereby we will issue shares of our common stock.
Upon settlement of the conversion premium of the Notes, convertible note hedge, and warrants, the resulting dilutive impact of these transactions, if any, would be the number of shares necessary to settle the value of the warrant transactions above $130.43 per share. The net amounts incurred in connection with the convertible note hedge and warrant transactions were recorded as a reduction to additional paid-in capital on the consolidated balance sheets during fiscal 2016 and are not expected to be remeasured in subsequent reporting periods.
14. Income Taxes
Our interim income tax provisions are based on the effective income tax rate expected to be applicable for the full fiscal year, adjusted for specific items that are required to be recognized in the period in which they occur. Deferred tax assets and liabilities are based on the enacted tax rate that will apply in future periods when such assets and liabilities are expected to be settled or realized.
In response to the COVID-19 pandemic, the Coronavirus Aid, Relief and Economic Security Act (“CARES Act”) was signed into law on March 27, 2020. The CARES Act, among other things, includes tax provisions relating to refundable payroll tax credits, the deferral of employer’s social security payments, and modifications to net operating loss (“NOL”) carryback provisions. During the nine months ended October 24, 2020, we recognized an income tax benefit of $2.6 million from a tax loss carryback under the CARES Act. The Company will continue to evaluate the impact of the CARES Act on its financial position, results of operations and cash flows.
Our effective income tax rate was 26.2% and 21.3% for the three months ended October 24, 2020 and October 26, 2019, respectively, and 41.2% and 27.1% for the nine months ended October 24, 2020 and October 26, 2019, respectively. The effective tax rate differs from the statutory rate each period primarily due to the difference in income tax rates from state to state where work was performed, changes in unrecognized tax benefits, variances in non-deductible and non-taxable items, tax credits recognized, and the impact of the vesting and exercise of share-based awards during the periods. Additionally, during the nine months ended October 24, 2020, our effective tax rate was impacted by the $53.3 million goodwill impairment charge which was mostly non-deductible for income tax purposes, and the benefit from the $2.6 million tax loss carryback under the CARES Act.
15. Other Income, Net
The components of other income, net, were as follows (dollars in thousands):

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Gain on sale of fixed assets | $ | 4,001 |  |  | $ | 2,241 |  |  | $ | 9,207 |  |  | $ | 13,785 |
Discount fee expense | (432) |  |  | (959) |  |  | (1,706) |  |  | (3,520) |
Miscellaneous income, net | 139 |  |  | 125 |  |  | 420 |  |  | 846 |
Other income, net | $ | 3,708 |  |  | $ | 1,407 |  |  | $ | 7,921 |  |  | $ | 11,111 |

We participate in a vendor payment program sponsored by one of our customers. Eligible accounts receivable from this customer are included in the program and payment is received pursuant to a non-recourse sale to a bank partner. This program effectively reduces the time to collect these receivables as compared to that customer’s standard payment terms. We incur a discount fee to the bank on the payments received that is reflected as discount fee expense in the table above and is included as an expense component in other income, net, in the condensed consolidated statements of operations.
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16. Capital Stock
Repurchases of Common Stock. On August 24, 2020 the Company announced that its Board of Directors had authorized a $100.0 million program to repurchase shares of the Company’s outstanding common stock through February 2022 in open market or private transactions. As of October 24, 2020, $100.0 million of the repurchase authorization remained available.
17. Stock-Based Awards
We have certain stock-based compensation plans under which we grant stock-based awards, including common stock, stock options, time-based restricted share units (“RSUs”), and performance-based restricted share units (“Performance RSUs”) to attract, retain, and reward talented employees, officers, and directors, and to align stockholder and employee interests.
Compensation expense for stock-based awards is based on fair value at the measurement date. This expense fluctuates over time as a function of the duration of vesting periods of the stock-based awards and the Company’s performance, as measured by criteria set forth in performance-based awards. Stock-based compensation expense is included in general and administrative expenses in the condensed consolidated statements of operations and the amount of expense ultimately recognized depends on the quantity of awards that actually vest. Accordingly, stock-based compensation expense may vary from period to period.
The performance criteria for the Company’s performance-based equity awards utilize the Company’s operating earnings (adjusted for certain amounts) as a percentage of contract revenues for the applicable four-quarter period (a “Performance Year”) and its Performance Year operating cash flow level (adjusted for certain amounts). Additionally, certain awards include three-year performance measures that, if met, result in supplemental shares awarded. For Performance RSUs, the Company evaluates compensation expense quarterly and recognizes expense for performance-based awards only if it determines it is probable that performance criteria for the awards will be met.
Stock-based compensation expense and the related tax benefit recognized during the three and nine months ended October 24, 2020 and October 26, 2019 were as follows (dollars in thousands):

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Stock-based compensation | $ | 3,796 |  |  | $ | 2,694 |  |  | $ | 10,490 |  |  | $ | 8,450 |
Income tax effect of stock-based compensation | $ | 944 |  |  | $ | 669 |  |  | $ | 2,606 |  |  | $ | 2,098 |

In addition, during the three months ended October 24, 2020 and October 26, 2019, the Company realized a nominal amount of excess tax benefits and approximately $0.2 million of net tax deficiencies, respectively, related to the vesting and exercise of share-based awards. During the nine months ended October 24, 2020 and October 26, 2019, the Company realized approximately $0.2 million of net excess tax benefits and $0.8 million of net tax deficiencies, respectively.
As of October 24, 2020, we had unrecognized compensation expense related to stock options, RSUs, and target Performance RSUs (based on the Company’s expected achievement of performance measures) of $1.9 million, $16.6 million, and $7.2 million, respectively. This expense will be recognized over a weighted-average number of years of 2.5, 2.7, and 1.2, respectively, based on the average remaining service periods for the awards. As of October 24, 2020, we may recognize an additional $11.2 million in compensation expense in future periods if the maximum number of Performance RSUs is earned based on certain performance measures being met.
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Stock Options
The following table summarizes stock option award activity during the nine months ended October 24, 2020:

| Stock Options
| Shares |  | Weighted Average Exercise Price
Outstanding as of January 25, 2020 | 577,309 |  |  | $ | 36.85 |
Granted | 63,304 |  |  | $ | 25.15 |
Options exercised | (275,275) |  |  | $ | 19.71 |
Canceled | — |  |  | $ | — |
Outstanding as of October 24, 2020 | 365,338 |  |  | $ | 47.74 |
Exercisable options as of October 24, 2020 | 244,215 |  |  | $ | 48.49 |

RSUs and Performance RSUs
The following table summarizes RSU and Performance RSU award activity during the nine months ended October 24, 2020:

| Restricted Stock
| RSUs |  | Performance RSUs
| Share Units |  | Weighted Average Grant Date Fair Value |  | Share Units |  | Weighted Average Grant Date Fair Value
Outstanding as of January 25, 2020 | 174,917 |  |  | $ | 65.05 |  |  | 639,738 |  |  | $ | 62.60 |
Granted | 537,618 |  |  | $ | 25.74 |  |  | 65,538 |  |  | $ | 25.15 |
Share units vested | (53,072) |  |  | $ | 65.48 |  |  | (17,134) |  |  | $ | 70.14 |
Forfeited or canceled | (13,206) |  |  | $ | 47.21 |  |  | (258,524) |  |  | $ | 66.79 |
Outstanding as of October 24, 2020 | 646,257 |  |  | $ | 32.68 |  |  | 429,618 |  |  | $ | 54.06 |

The total number of granted Performance RSUs presented above consists of 32,769 target shares and 32,769 supplemental shares. The total number of Performance RSUs outstanding as of October 24, 2020 consists of 286,151 target shares and 143,467 supplemental shares. With respect to the Company’s Performance Year ended July 25, 2020, the Company canceled 23,141 target shares and 11,336 supplemental shares during the three months ended October 24, 2020 as a result of the performance period criteria being partially met.
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18. Customer Concentration and Revenue Information
Geographic Location
We provide services throughout the United States.
Significant Customers
Our customer base is highly concentrated, with our top five customers accounting for approximately 75.6% and 78.7% of total contract revenues during the nine months ended October 24, 2020 and October 26, 2019, respectively. Customers whose contract revenues exceeded 10% of total contract revenues during the three and nine months ended October 24, 2020 or October 26, 2019, as well as total contract revenues from all other customers combined, were as follows (dollars in millions):

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
| Amount |  | % of Total |  | Amount |  | % of Total |  | Amount |  | % of Total |  | Amount |  | % of Total
Verizon Communications Inc. | $ | 144.8 |  |  | 17.9% |  | $ | 182.1 |  |  | 20.6% |  | $ | 483.8 |  |  | 19.8% |  | $ | 566.9 |  |  | 21.8%
Lumen Technologies(1) | 134.4 |  |  | 16.6 |  | 164.1 |  |  | 18.6 |  | 441.5 |  |  | 18.0 |  | 412.7 |  |  | 15.9
AT&T Inc. | 118.9 |  |  | 14.7 |  | 162.9 |  |  | 18.4 |  | 407.5 |  |  | 16.6 |  | 555.4 |  |  | 21.3
Comcast Corporation | 143.6 |  |  | 17.7 |  | 131.3 |  |  | 14.9 |  | 393.0 |  |  | 16.0 |  | 401.6 |  |  | 15.4
Total other customers combined | 268.6 |  | 33.1 |  | 243.7 |  | 27.6 |  | 722.7 |  |  | 29.5 |  | 665.5 |  |  | 25.6
Total contract revenues | $ | 810.3 |  |  | 100.0% |  | $ | 884.1 |  |  | 100.0% |  | $ | 2,448.5 |  |  | 100.0% |  | $ | 2,602.1 |  |  | 100.0%

(1) Formerly known as CenturyLink, Inc.
See Note 5, Accounts Receivable, Contract Assets, and Contract Liabilities, for information on our customer credit concentration and collectability of trade accounts receivable and contract assets.
Customer Type
Total contract revenues by customer type during the three and nine months ended October 24, 2020 and October 26, 2019 were as follows (dollars in millions):

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
| Amount |  | % of Total |  | Amount |  | % of Total |  | Amount |  | % of Total |  | Amount |  | % of Total
Telecommunications | $ | 721.2 |  |  | 89.0% |  | $ | 798.1 |  |  | 90.3% |  | $ | 2,193.9 |  |  | 89.6% |  | $ | 2,363.9 |  |  | 90.8%
Underground facility locating | 59.0 |  |  | 7.3 |  | 56.0 |  |  | 6.3 |  | 171.3 |  |  | 7.0 |  | 158 |  |  | 6.1
Electrical and gas utilities and other | 30.1 |  |  | 3.7 |  | 30.0 |  |  | 3.4 |  | 83.3 |  |  | 3.4 |  | 80.2 |  |  | 3.1
Total contract revenues | $ | 810.3 |  |  | 100.0% |  | $ | 884.1 |  |  | 100.0% |  | $ | 2,448.5 |  |  | 100.0% |  | $ | 2,602.1 |  |  | 100.0%

Remaining Performance Obligations
Master service agreements and other contractual agreements with customers contain customer-specified service requirements, such as discrete pricing for individual tasks. In most cases, our customers are not contractually committed to procure specific volumes of services under these agreements.
Services are generally performed pursuant to these agreements in accordance with individual work orders. An individual work order generally is completed within one year. As a result, our remaining performance obligations under the work orders not yet completed is not meaningful in relation to our overall revenue at any given point in time. We apply the practical expedient in Accounting Standards Codification Topic 606, Revenue from Contracts with Customers, and do not disclose information about remaining performance obligations that have original expected durations of one year or less.
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19. Commitments and Contingencies
On October 25, 2018 and October 30, 2018, the Company, its Chief Executive Officer and its Chief Financial Officer were named as defendants in two substantively identical lawsuits alleging violations of the federal securities fraud laws. The lawsuits, which purport to be brought on behalf of a class of all purchasers of the Company’s securities between November 20, 2017 and August 10, 2018, were filed in the United States District Court for the Southern District of Florida (the “Court”). The cases were consolidated by the Court on January 11, 2019. The lawsuit alleges that the defendants made materially false and misleading statements or failed to disclose material facts regarding the Company’s financial condition and business operations, including those related to the Company’s dependency on, and uncertainties related to, the permitting necessary for its large projects. The Parties entered into an agreement to settle the consolidated lawsuit, subject to Court approval of the settlement. On October 13, 2020, the Court approved the settlement, and dismissed the consolidated complaint in its entirety, with prejudice. The time for filing an appeal has expired with no appeal having been filed. The settlement does not include any admission by the Company or any of its officers of the allegations made in the lawsuit. The full settlement amount was covered by the Company’s insurance carriers.
On December 17, 2018 and May 8, 2020, shareholder derivative actions were filed in United States District Court for the Southern District of Florida against the Company, as nominal defendant, and the members of its Board of Directors (and, in the second action, the Company’s Chief Financial Officer), alleging that the defendants breached fiduciary duties owed to the Company and violated the securities laws by causing the Company to issue false and misleading statements. The statements alleged to be false and misleading are the same statements that are alleged to be false and misleading in the securities lawsuit described above. On June 12, 2020, the Court consolidated the two lawsuits. On November 16, 2020, the plaintiffs filed a consolidated amended complaint in which the plaintiffs alleged the same breaches of fiduciary duty and violations of the securities laws as were alleged in the two consolidated lawsuits when they were initially filed. The consolidated amended complaint names the Company as nominal defendant and asserts claims against seven current members of its Board of Directors and two former members of the Board. The Company believes the allegations in the lawsuit is without merit and expects it to be vigorously defended. Based on the early stage of this matter, it is not possible to estimate the amount or range of possible loss that may result from an adverse judgment or a settlement of this matter.
During the fourth quarter of fiscal 2016, one of the Company’s subsidiaries ceased operations. This subsidiary contributed to a multiemployer pension plan, the Pension, Hospitalization and Benefit Plan of the Electrical Industry - Pension Trust Fund (the “Plan”). In October 2016, the Plan demanded payment for a claimed withdrawal liability of approximately $13.0 million. In December 2016, we submitted a formal request to the Plan seeking review of the Plan’s withdrawal liability determination. We dispute the claim that it is required to make payment of a withdrawal liability as demanded by the Plan as it believes there is a statutory exemption under the Employee Retirement Income Security Act (“ERISA”) that applies to its activities. The Plan has taken the position that the work at issue does not qualify for the statutory exemption. We have submitted this dispute to arbitration, as required by ERISA, with a hearing expected early calendar year 2021. There can be no assurance that we will be successful in asserting the statutory exemption as a defense in the arbitration proceeding. As required by ERISA, in November 2016, the subsidiary began making payments of a withdrawal liability to the Plan in the amount of approximately $0.1 million per month. If we prevail in disputing the withdrawal liability, all such payments are expected to be refunded.
From time to time, the Company is party to various claims and legal proceedings arising in the ordinary course of business. While the resolution of these matters cannot be predicted with certainty, it is the opinion of management, based on information available at this time, that the ultimate resolution of any such claims or legal proceedings will not, after considering applicable insurance coverage or other indemnities to which the Company may be entitled, have a material effect on our financial position, results of operations, or cash flow.
For claims within our insurance program, we retain the risk of loss, up to certain limits, for matters related to automobile liability, general liability (including damages associated with underground facility locating services), workers’ compensation, and employee group health. We have established reserves that we believe to be adequate based on current evaluations and experience with these types of claims. For these claims, the effect on our financial statements is generally limited to the amount needed to satisfy insurance deductibles or retentions.
The economy of the United States has been severely impacted by the nation’s response to the COVID-19 pandemic. Measures taken include travel restrictions, social distancing requirements, quarantines, and shelter in place orders. As a result, businesses have been closed and certain business activities curtailed or modified. During the COVID-19 pandemic, our services have generally been considered essential in nature and have not been materially interrupted. As the situation continues to evolve, we are closely monitoring the impact of the COVID-19 pandemic on all aspects of our business, including its affects on our customers, subcontractors, suppliers, vendors and employees, in addition to how the COVID-19 pandemic impacts our ability to provide services to our customers. The full extent of the impact of the COVID-19 pandemic on the Company's operational and financial performance will be determined by factors which are uncertain, unpredictable and outside of our
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control, including the duration of the pandemic, any worsening of the pandemic, the containment and mitigation actions taken by federal, state and local governments, and the resulting impact on the demand for our services from our customers.
The situation surrounding COVID-19 remains fluid, and if disruptions do arise, they could materially adversely impact our business.
Commitments
Performance and Payment Bonds and Guarantees. We have obligations under performance and other surety contract bonds related to certain of our customer contracts. Performance bonds generally provide a customer with the right to obtain payment and/or performance from the issuer of the bond if we fail to perform our contractual obligations. As of October 24, 2020 and January 25, 2020, we had $212.2 million and $156.1 million, respectively, of outstanding performance and other surety contract bonds. In addition to performance and other surety contract bonds, as part of our insurance program we also provide surety bonds that collateralize our obligations to our insurance carriers. As of October 24, 2020 and January 25, 2020, we had $23.4 million and $23.4 million, respectively, of outstanding surety bonds related to our insurance obligations. Additionally, we periodically guarantee certain obligations of our subsidiaries, including obligations in connection with obtaining state contractor licenses and leasing real property and equipment.
Letters of Credit. We have issued standby letters of credit under our credit agreement that collateralize our obligations to our insurance carriers. As of October 24, 2020 and January 25, 2020, the we had $52.2 million and $52.3 million, respectively, of outstanding standby letters of credit issued under the Credit Agreement.
Cautionary Note Concerning Forward-Looking Statements
This Quarterly Report on Form 10-Q contains forward-looking statements. These statements are intended to qualify for the “safe harbor” from liability established by the Private Securities Litigation Reform Act of 1995. These statements may relate to future events, financial performance, strategies, expectations, and the competitive environment. Words such as “believe,” “expect,” “anticipate,” “estimate,” “intend,” “project,” “forecast,” “target,” “outlook,” “may,” “should,” “could,” and similar expressions, as well as statements written in the future tense, identify forward-looking statements.
You should not consider forward-looking statements as guarantees of future performance or results. When made, forward-looking statements are based on information known to management at such time and/or management’s good faith belief with respect to future events. Such statements are subject to risks and uncertainties that could cause actual performance or results to differ materially from those expressed in or suggested by the forward-looking statements. Important factors, assumptions, uncertainties, and risks that could cause such differences include the global pandemic of COVID-19, caused by a novel strain of the coronavirus, and its impact and consequences, our ability to effectively execute our business and capital plans, business and economic conditions and trends in the telecommunications industry affecting our customers, customer capital budgets and spending priorities, the adequacy of our insurance and other reserves and allowances for doubtful accounts, whether the carrying value of our assets may be impaired, the future impact of any acquisitions or dispositions, adjustments and cancellations of our projects, the related impact to our backlog from project cancellations, weather conditions, the anticipated outcome of other contingent events, including litigation, liquidity and other financial needs, the availability of financing, our ability to generate sufficient cash to service our indebtedness, restrictions imposed by our credit agreement, and the other risks and uncertainties discussed within Part II, Item 1A, Risk Factors, of this Quarterly Report on Form 10-Q, as well as Item 1, Business, Item 1A, Risk Factors, and Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, of our Annual Report on Form 10-K for fiscal 2020, filed with the U.S. Securities and Exchange Commission (“SEC”) on March 2, 2020 and our other periodic filings with the SEC. Our forward-looking statements are expressly qualified in their entirety by this cautionary statement and are only made as of the date of this Quarterly Report on Form 10-Q. We undertake no obligation to update any forward-looking statements to reflect new information or events or circumstances arising after such date.
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
The following discussion and analysis should be read in conjunction with our condensed consolidated financial statements and the accompanying notes thereto included elsewhere in this Quarterly Report on Form 10-Q and with our Annual Report on Form 10-K for fiscal 2020. Our Annual Report on Form 10-K for fiscal 2020 was filed with the SEC on March 2, 2020, and is available on the SEC’s website at www.sec.gov and on our website at www.dycomind.com.
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Introduction
We are a leading provider of specialty contracting services throughout the United States. These services include program management; planning; engineering and design; aerial, underground, and wireless construction; maintenance; and fulfillment services for telecommunications providers. Additionally, we provide underground facility locating services for various utilities, including telecommunications providers, and other construction and maintenance services for electric and gas utilities. We supply the labor, tools, and equipment necessary to provide these services to our customers.
Significant demand for broadband is driven by applications that require high speed connections as well as the everyday use of mobile data devices. To respond to this demand and other advances in technology, major industry participants are constructing or upgrading significant wireline networks across broad sections of the country. These wireline networks are generally designed to provision 1 gigabit network speeds to individual consumers and businesses, either directly or wirelessly using 5G technologies. Industry participants have indicated that a single high capacity fiber network can most cost effectively deliver services to both consumers and businesses, enabling multiple revenue streams from a single investment. This view appears to be increasing the appetite for fiber deployments and the industry effort required to deploy high capacity fiber networks continues to meaningfully broaden our set of opportunities. Access to high-capacity telecommunications has become increasingly crucial to society in the time of the COVID-19 pandemic, especially in rural America where dramatically increased rural network investment will be required to support work from home, telemedicine, distance learning and other newly essential applications.
Telecommunications network operators are increasingly deploying fiber optic cable technology deeper into their networks and closer to consumers and businesses in order to respond to consumer demand, competitive realities, and public policy support. Telephone companies are deploying fiber-to-the-home to enable 1 gigabit high-speed connections. Cable operators are deploying fiber to small and medium businesses and enterprises. A portion of these deployments are in anticipation of the customer sales process. Deployments to expand capacity as well as new build opportunities are underway. Dramatically increased speeds to consumers are being provisioned and consumer data usage is growing, particularly upstream. Customers are consolidating supply chains creating opportunities for market share growth and increasing the long-term value of our maintenance and operations business. In addition, we are increasingly providing integrated planning, engineering and design, procurement and construction and maintenance services for wired and converged wireless/wireline networks.
The cyclical nature of the industry we serve affects demand for our services. The capital expenditure and maintenance budgets of our customers, and the related timing of approvals and seasonal spending patterns, influence our contract revenues and results of operations. Factors affecting our customers and their capital expenditure budgets include, but are not limited to, overall economic conditions, the introduction of new technologies, our customers’ debt levels and capital structures, our customers’ financial performance, our customers’ positioning and strategic plans, and any potential effects from a pandemic caused by a novel strain of coronavirus (“COVID-19”). Other factors that may affect our customers and their capital expenditure budgets include new regulations or regulatory actions impacting our customers’ businesses, merger or acquisition activity involving our customers, and the physical maintenance needs of our customers’ infrastructure.
Our operations expose us to risks associated with pandemics, epidemics or other public health emergencies, such as COVID-19. In March 2020, the World Health Organization categorized COVID-19 as a pandemic, and the President of the United States declared the COVID-19 outbreak a national emergency. Since that time, the economy of the United States has been severely impacted by the nation’s response to COVID-19. Measures taken in response to the COVID-19 pandemic have included travel restrictions, social distancing requirements, quarantines, and shelter in place orders. As a result, businesses have been closed and certain business activities curtailed for varying periods of time and in varying geographic regions.
During the COVID-19 pandemic, our services have generally been considered essential in nature and have not been materially interrupted. As the situation continues to evolve, we are closely monitoring the impact of the COVID-19 pandemic on all aspects of our business, including its affects on our customers, subcontractors, suppliers, vendors and employees, in addition to how the COVID-19 pandemic impacts our ability to provide services to our customers. We believe the continuing impact of the COVID-19 pandemic on our operating results, cash flows and financial condition is likely to be determined by factors which are uncertain, unpredictable and outside of our control. The situation surrounding COVID-19 remains fluid, and if disruptions do arise, they could materially adversely impact our business.
In addition, the ability of our employees and our suppliers’ and customers’ employees to work may be significantly impacted by individuals contracting or being exposed to COVID-19, or as a result of the control measures noted above. Our customers may be directly impacted by business curtailments or weak market conditions and may not be willing to continue investments in the services we provide. Furthermore, the COVID-19 pandemic has caused delays, and increases the risk of further delays, in our provision of construction services due to delays in our ability to obtain permits from government agencies. For further discussion of this matter, refer “Item 1A. Risk Factors” in Part II of this report.
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Customer Relationships and Contractual Arrangements
We have established relationships with many leading telecommunications providers, including telephone companies, cable multiple system operators, wireless carriers, telecommunications equipment and infrastructure providers, as well as electric and gas utilities. Our customer base is highly concentrated, with our top five customers during each of the nine months ended October 24, 2020 and October 26, 2019 accounting for approximately 75.6% and 78.7%, respectively, of our total contract revenues.
The following reflects the percentage of total contract revenues from customers who contributed at least 2.5% to our total contract revenues during the three and nine months ended October 24, 2020 or October 26, 2019:

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Verizon Communications Inc. | 17.9% |  | 20.6% |  | 19.8% |  | 21.8%
Lumen Technologies(1) | 16.6% |  | 18.6% |  | 18.0% |  | 15.9%
AT&T Inc. | 14.7% |  | 18.4% |  | 16.6% |  | 21.3%
Comcast Corporation | 17.7% |  | 14.9% |  | 16.0% |  | 15.4%
Windstream Corporation | 4.8% |  | 4.8% |  | 5.1% |  | 4.3%
Charter Communications, Inc. | 2.3% |  | 3.0% |  | 2.5% |  | 2.8%

(1) Formerly known as CenturyLink, Inc.
We perform a majority of our services under master service agreements and other contracts that contain customer-specified service requirements. These agreements include discrete pricing for individual tasks. We generally possess multiple agreements with each of our significant customers. To the extent that such agreements specify exclusivity, there are often exceptions, including the ability of the customer to issue work orders valued above a specified dollar amount to other service providers, the performance of work with the customer’s own employees, and the use of other service providers when jointly placing facilities with another utility. In many cases, a customer may terminate an agreement for convenience. Historically, multi-year master service agreements have been awarded primarily through a competitive bidding process; however, we occasionally are able to negotiate extensions to these agreements. We provide the remainder of our services pursuant to contracts for specific projects. These contracts may be long-term (with terms greater than one year) or short-term (with terms less than one year) and often include customary retainage provisions under which the customer may withhold 5% to 10% of the invoiced amounts pending project completion and closeout.
The following table summarizes our contract revenues from multi-year master service agreements and other long-term contracts, as a percentage of contract revenues:

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Multi-year master service agreements | 71.6 | % |  | 68.2 | % |  | 71.3 | % |  | 64.4 | %
Other long-term contracts | 17.7 |  |  | 19.4 |  |  | 18.9 | % |  | 24.1 | %
Total long-term contracts | 89.3 | % |  | 87.6 | % |  | 90.2 | % |  | 88.5 | %

Critical Accounting Policies and Estimates
The discussion and analysis of our financial condition and results of operations is based on our condensed consolidated financial statements. These statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). In conformity with GAAP, the preparation of financial statements requires management to make estimates and assumptions that affect the amounts reported in these condensed consolidated financial statements and accompanying notes. These estimates and assumptions require the use of judgment as to the likelihood of various future outcomes and, as a result, actual results could differ materially from these estimates. There have been no material changes to our significant accounting policies and critical accounting estimates described in our Annual Report on Form 10-K for fiscal 2020.
Goodwill and Intangible Assets. Goodwill and other indefinite-lived intangible assets are assessed annually for impairment, or more frequently, if events occur that would indicate a potential reduction in the fair value of a reporting unit below its
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carrying value. We perform our annual impairment review of goodwill at the reporting unit level. Each of our operating segments with goodwill represents a reporting unit for the purpose of assessing impairment. If we determine the fair value of the reporting unit’s goodwill or other indefinite-lived intangible assets is less than their carrying value as a result of an annual or interim test, an impairment loss is recognized and reflected in operating income or loss in the consolidated statements of operations during the period incurred.
We review finite-lived intangible assets for impairment whenever an event occurs or circumstances change that indicate that the carrying amount of such assets may not be fully recoverable. Recoverability is determined based on an estimate of undiscounted future cash flows resulting from the use of an asset and its eventual disposition. Should an asset not be recoverable, an impairment loss is measured by comparing the fair value of the asset to its carrying value. If we determine the fair value of an asset is less than the carrying value, an impairment loss is recognized in operating income or loss in the consolidated statements of operations during the period incurred.
We use judgment in assessing whether goodwill and intangible assets are impaired. Estimates of fair value are based on our projection of revenues, operating costs, and cash flows taking into consideration historical and anticipated future results, general economic and market conditions, as well as the impact of planned business or operational strategies. We determine the fair value of our reporting units using a weighing of fair values derived in equal proportions from the income approach and market approach valuation methodologies. The income approach uses the discounted cash flow method and the market approach uses the guideline company method. Changes in our judgments and projections could result in significantly different estimates of fair value, potentially resulting in impairments of goodwill and other intangible assets. The inputs used for fair value measurements of the reporting units and other related indefinite-lived intangible assets are the lowest level (Level 3) inputs.
The Company’s goodwill resides in multiple reporting units and primarily consists of expected synergies, together with the expansion of the Company’s geographic presence and strengthening of its customer base from acquisitions. Goodwill and other indefinite-lived intangible assets are assessed annually for impairment, or more frequently if events occur that would indicate a potential reduction in the fair value of a reporting unit below its carrying value. The profitability of individual reporting units may suffer periodically due to downturns in customer demand, increased costs of providing services, and the level of overall economic activity. The Company’s customers may reduce capital expenditures and defer or cancel pending projects due to changes in technology, a slowing or uncertain economy, merger or acquisition activity, a decision to allocate resources to other areas of their business, or other reasons. The profitability of reporting units may also suffer if actual costs of providing services exceed the costs anticipated when the Company enters into contracts. Additionally, adverse conditions in the economy and future volatility in the equity and credit markets could impact the valuation of the Company’s reporting units. The cyclical nature of the Company’s business, the high level of competition existing within its industry, and the concentration of its revenues from a limited number of customers may also cause results to vary. These factors may affect individual reporting units disproportionately, relative to the Company as a whole. As a result, the performance of one or more of the reporting units could decline, resulting in an impairment of goodwill or intangible assets.
The Company performs its annual goodwill assessment as of the first day of the fourth fiscal quarter of each fiscal year. As a result of the Company’s fiscal 2020 period assessment, the Company determined that the fair values of each of the reporting units and the indefinite-lived intangible asset were in excess of their carrying values and no impairment had occurred. Goodwill and indefinite lived intangible assets are required to be tested for impairment between annual tests if events occur that would indicate a potential reduction in the fair value of a reporting unit below its carrying value.
During the nine months ended October 24, 2020, the economy of the United States was severely impacted by the nation’s response to the COVID-19 pandemic. Measures taken include travel restrictions, social distancing requirements, quarantines, and shelter in place orders. As a result, businesses have been closed and certain business activities curtailed or modified. During the COVID-19 pandemic, our services have generally been considered essential in nature and have not been materially interrupted. However, certain customers of one of the Company’s reporting units (“Broadband”) have decided to restrict our technicians from entering third party premises. Furthermore, customers have modified their protocols to increase the self-installation of customer premise equipment by their subscribers.
Broadband generates a substantial portion of its revenue and operating results from installation services inside third party premises. The events following the onset of COVID-19 are expected to result in a prolonged downturn in customer demand for installation services from Broadband. This is expected to have a direct, adverse impact on its revenue, operating results and cash flows. These indicators represented a triggering event that warranted impairment testing of Broadband during the three months ended April 25, 2020.
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The Broadband reporting unit includes the operations of Broadband Installation Services, Prince Telecom and certain other operations and generated revenue of less than 4% of the consolidated contract revenue of Dycom in fiscal 2020. The Broadband reporting unit did not incur losses in fiscal 2020.
The fiscal 2021 interim impairment analysis for Broadband utilized the same valuation techniques used in the Company’s annual fiscal 2020 impairment analysis. The key assumptions used to determine the fair value of the Company’s reporting units during this interim impairment analysis were: (a) expected cash flow for a period of seven years; (b) terminal value based upon terminal growth rates; and (c) a discount rate based on the Company’s best estimate of the weighted average cost of capital adjusted for risks associated with Broadband. Recent operating performance, along with key assumptions for specific customer and industry opportunities, were used during the fiscal 2021 interim impairment analysis. The terminal growth rate used in the fiscal 2021 interim assessment was 1.5% as compared to 3.0% in the fiscal 2020 assessment reflecting lower long-term demand levels. The discount rate used in the fiscal 2021 interim assessment was 12% compared to 10% in the fiscal 2020 assessment reflecting increased risk associated with the outlook of Broadband.
The combination of lower expected operating results and cash flows from the reduction in revenue, as well as changes in valuation assumptions in the fiscal 2021 interim analysis resulted in a substantial decline in the fair value of the Broadband reporting unit. In accordance with ASU 2017-04, the Company compared the estimated fair value of Broadband to its carrying amount. As a result, the Company recognized an impairment charge of $53.3 million which is the amount by which the carrying amount exceeded the reporting unit’s fair value. After the impairment charge, Broadband had $10.1 million of remaining goodwill as of October 24, 2020. The goodwill impairment charge did not affect the Company’s compliance with its financial covenants and conditions under its revolving credit agreement.
Management determined that significant changes were not likely in the factors considered to estimate the fair value of Broadband, and analyzed the impact of such changes were they to occur. Specifically, if the discount rate applied in the fiscal 2021 interim impairment analysis had been 100 basis points higher than estimated for the Broadband reporting unit, and all other assumptions were held constant, the impairment would have increased by approximately $4.0 million compared to the impairment charge incurred. Additionally, if there was a 25% decrease in the fair value of the Broadband reporting unit due to a decline in its discounted cash flows resulting from lower operating performance, the impairment would have increased by approximately $10.1 million compared to the impairment charge incurred.
The Company determined that there were no events or changes in circumstances for the other reporting units or indefinite lived intangible asset during the nine months ended October 24, 2020 that would indicate a potential reduction in their fair value below their carrying amounts. As of October 24, 2020, the Company continues to believe the remaining goodwill and the indefinite-lived intangible asset are recoverable for all of its reporting units. However, if adverse events were to occur or circumstances were to change indicating that the carrying amount of such assets may not be fully recoverable, the assets would be reviewed for impairment.
Understanding Our Results of Operations
The following information is presented so that the reader may better understand certain factors impacting our results of operations and should be read in conjunction with our condensed consolidated financial statements and the accompanying notes thereto included elsewhere in this Quarterly Report on Form 10-Q and Critical Accounting Policies and Estimates within Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, as well as Note 2, Significant Accounting Policies and Estimates, in the Notes to the Consolidated Financial Statements included in our Annual Report on Form 10-K for fiscal 2020.
Accounting Period. The Company uses a 52/53 week fiscal year ending on the last Saturday in January. Fiscal 2020 consisted of 52 weeks of operations and fiscal year ending January 30, 2021 consists of 53 weeks of operation.
Contract Revenues. We perform the majority of our services under master service agreements and other contracts that contain customer-specified service requirements. These agreements include discrete pricing for individual tasks including, for example, the placement of underground or aerial fiber, directional boring, and fiber splicing, each based on a specific unit of measure. A contractual agreement exists when each party involved approves and commits to the agreement, the rights of the parties and payment terms are identified, the agreement has commercial substance, and collectability of consideration is probable. Our services are performed for the sole benefit of our customers, whereby the assets being created or maintained are controlled by the customer and the services we perform do not have alternative benefits for us. Contract revenue is recognized over time as services are performed and customers simultaneously receive and consume the benefits we provide. Output measures such as units delivered are utilized to assess progress against specific contractual performance obligations for the majority of our services. The selection of the method to measure progress towards completion requires judgment and is based
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on the nature of the services to be provided. For us, the output method using units delivered best represents the measure of progress against the performance obligations incorporated within the contractual agreements. This method captures the amount of units delivered pursuant to contracts and is used only when our performance does not produce significant amounts of work in process prior to complete satisfaction of the performance obligation. For a portion of contract items, units to be completed consist of multiple tasks. For these items, the transaction price is allocated to each task based on relative standalone measurements, such as selling prices for similar tasks, or in the alternative, the cost to perform the tasks. Contract revenue is recognized as these tasks are completed as a measurement of progress in the satisfaction of the corresponding performance obligation, and represented approximately 15% and approximately 20% of contract revenues during the nine months ended October 24, 2020 and October 26, 2019, respectively.
For certain contracts, representing less than 5% of contract revenues during each of the nine months ended October 24, 2020 and October 26, 2019, we use the cost-to-cost measure of progress. These contracts are generally projects that are completed over a period of less than twelve months. Under the cost-to-cost measure of progress, the extent of progress toward completion is measured based on the ratio of costs incurred to date to the total estimated costs. Contract costs include direct labor, direct materials, and subcontractor costs, as well as an allocation of indirect costs. Contract revenues are recorded as costs are incurred. We accrue the entire amount of a contract loss, if any, at the time the loss is determined to be probable and can be reasonably estimated.
Costs of Earned Revenues. Costs of earned revenues includes all direct costs of providing services under our contracts, including costs for direct labor provided by employees, services by independent subcontractors, operation of capital equipment (excluding depreciation), direct materials, costs of insuring our risks, and other direct costs. Under our insurance program, we retain the risk of loss, up to certain limits, for matters related to automobile liability, general liability (including damages associated with underground facility locating services), workers’ compensation, and employee group health.
General and Administrative Expenses. General and administrative expenses primarily consist of employee compensation and related expenses, including performance-based compensation and stock-based compensation, legal, consulting and professional fees, information technology and development costs, provision for or recoveries of bad debt expense, acquisition and integration costs of businesses acquired, and other costs not directly related to the provision of our services under customer contracts. Our provision for bad debt expense is determined by evaluating specific accounts receivable and contract asset balances based on historical collection trends, the age of outstanding receivables, and the creditworthiness of our customers. We incur information technology and development costs primarily to support and enhance our operating efficiency. Our executive management team and the senior management of our subsidiaries perform substantially all of our sales and marketing functions as part of their management responsibilities.
Goodwill impairment charge. Goodwill and other indefinite-lived intangible assets are assessed annually for impairment, or more frequently, if events occur that would indicate a potential reduction in the fair value of a reporting unit below its carrying value. We perform our annual impairment review of goodwill at the reporting unit level. Each of our operating segments with goodwill represents a reporting unit for the purpose of assessing impairment. If we determine the fair value of the reporting unit’s goodwill or other indefinite-lived intangible assets is less than their carrying value as a result of an annual or interim test, an impairment loss is recognized and reflected in operating income or loss in the consolidated statements of operations during the period incurred.
Depreciation and Amortization. Our property and equipment primarily consist of vehicles, equipment and machinery, and computer hardware and software. We depreciate property and equipment on a straight-line basis over the estimated useful lives of the assets. In addition, we have intangible assets, including customer relationships, trade names, and non-compete intangibles, which we amortize over their estimated useful lives. We recognize amortization of customer relationship intangibles on an accelerated basis as a function of the expected economic benefit and amortization of other finite-lived intangibles on a straight-line basis over their estimated useful life.
Interest Expense, Net. Interest expense, net, consists of interest incurred on outstanding variable rate and fixed rate debt and certain other obligations. Interest expense also includes the non-cash amortization of our convertible senior notes debt discount and amortization of debt issuance costs. See Note 13, Debt, in the notes to the condensed consolidated financial statements for information on the non-cash amortization of the debt discount and debt issuance costs.
Other Income, Net. Other income, net, primarily consists of gains or losses from sales of fixed assets. Other income, net also includes discount fee expense associated with the collection of accounts receivable under a customer-sponsored vendor payment program.
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Seasonality and Fluctuations in Operating Results. Our contract revenues and results of operations exhibit seasonality as we perform a significant portion of our work outdoors. Consequently, adverse weather, which is more likely to occur with greater frequency, severity, and duration during the winter, as well as reduced daylight hours, impact our operations during the fiscal quarters ending in January and April. In addition, a disproportionate number of holidays fall within the fiscal quarter ending in January, which decreases the number of available workdays. Because of these factors, we are most likely to experience reduced revenue and profitability during the fiscal quarters ending in January and April compared to the fiscal quarters ending in July and October.
We may also experience variations in our profitability driven by a number of factors. These factors include variations and fluctuations in contract revenues, job specific costs, insurance claims, the allowance for doubtful accounts, accruals for contingencies, stock-based compensation expense for performance-based stock awards, the fair value of reporting units for the goodwill impairment analysis, the valuation of intangibles and other long-lived assets, gains or losses on the sale of fixed assets from the timing and levels of capital assets sold, the employer portion of payroll taxes as a result of reaching statutory limits, and our effective tax rate.
Accordingly, operating results for any fiscal period are not necessarily indicative of results we may achieve for any subsequent fiscal period.
Results of Operations
The following table sets forth our consolidated statements of operations for the periods indicated. Percentages represent the result of dividing each item by contract revenues (totals may not add due to rounding) (dollars in millions):

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Contract revenues | $ | 810.3 |  |  | 100.0 | % |  | $ | 884.1 |  |  | 100.0 | % |  | $ | 2,448.5 |  |  | 100.0 | % |  | $ | 2,602.1 |  |  | 100.0 | %
Expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Costs of earned revenues, excluding depreciation and amortization | 658.4 |  |  | 81.3 |  |  | 724.4 |  |  | 81.9 |  |  | 1,996.5 |  |  | 81.5 |  |  | 2,146.5 |  |  | 82.5 |
General and administrative | 62.6 |  |  | 7.7 |  |  | 69.9 |  |  | 7.9 |  |  | 195.9 |  |  | 8.0 |  |  | 193.6 |  |  | 7.4 |
Depreciation and amortization | 42.3 |  |  | 5.2 |  |  | 47.4 |  |  | 5.4 |  |  | 132.3 |  |  | 5.4 |  |  | 140.9 |  |  | 5.4 |
Goodwill impairment charge | — |  |  | — |  |  | — |  |  | — |  |  | 53.3 |  |  | 2.2 |  |  | — |  |  | — |
Total | 763.3 |  |  | 94.2 |  |  | 841.6 |  |  | 95.2 |  |  | 2,378.0 |  |  | 97.1 |  |  | 2,481.1 |  |  | 95.3 |
Interest expense, net | (4.7) |  |  | (0.6) |  |  | (13.1) |  |  | (1.5) |  |  | (25.0) |  |  | (1.0) |  |  | (38.2) |  |  | (1.5) |
Gain on debt extinguishment | — |  |  | — |  |  | — |  |  | — |  |  | 12.0 |  |  | 0.5 |  |  | — |  |  | — |
Other income, net | 3.7 |  |  | 0.5 |  |  | 1.4 |  |  | 0.2 |  |  | 7.9 |  |  | 0.3 |  |  | 11.1 |  |  | 0.4 |
Income before income taxes | 46.0 |  |  | 5.7 |  |  | 30.8 |  |  | 3.5 |  |  | 65.5 |  |  | 2.7 |  |  | 93.9 |  |  | 3.6 |
Provision for income taxes | 12.0 |  |  | 1.5 |  |  | 6.6 |  |  | 0.7 |  |  | 27.0 |  |  | 1.1 |  |  | 25.5 |  |  | 1.0 |
Net Income | $ | 33.9 |  |  | 4.2 | % |  | $ | 24.2 |  |  | 2.7 | % |  | $ | 38.5 |  |  | 1.6 | % |  | $ | 68.4 |  |  | 2.6 | %

Contract Revenues. Contract revenues were $810.3 million during the three months ended October 24, 2020 compared to $884.1 million during the three months ended October 26, 2019. Additionally, we earned $8.9 million of contract revenues from storm restoration services during the three months ended October 24, 2020. There were no significant revenues from storm restoration services in the prior year quarter.
Excluding amounts generated from storm restoration services, contract revenues decreased by $82.8 million during the three months ended October 24, 2020 compared to the three months ended October 26, 2019. Contract revenues decreased by approximately $44.3 million for a large telecommunications customer improving its network and by approximately $37.3 million for a large telecommunications customer, primarily related to services for fiber deployments. In addition, contract revenues decreased by approximately $31.5 million for a large telecommunications customer for services performed under existing contracts. Contract revenues decreased by approximately $3.8 million for services performed for a telecommunications customer in connection with rural services. Partially offsetting these decreases, contract revenues increased by $11.9 million from a leading cable multiple system operator for construction and maintenance services. All other customers had net increases
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in contract revenues of $22.2 million on a combined basis during the three months ended October 24, 2020 compared to the three months ended October 26, 2019.
The percentage of our contract revenues by customer type from telecommunications, underground facility locating, and electric and gas utilities and other customers, was 89.0%, 7.3%, and 3.7%, respectively, for the three months ended October 24, 2020 compared to 90.3%, 6.3%, and 3.4%, respectively, for the three months ended October 26, 2019.
Contract revenues were $2.449 billion during the nine months ended October 24, 2020 compared to $2.602 billion during the nine months ended October 26, 2019. Additionally, we earned $8.9 million of contract revenues from storm restoration services during the nine months ended October 24, 2020 and $4.7 million during the nine months ended October 26, 2019.
Excluding amounts generated from storm restoration services, contract revenues decreased by $157.8 million during the nine months ended October 24, 2020 compared to the nine months ended October 26, 2019. Contract revenues decreased by approximately $148.2 million for a large telecommunications customer improving its network. In addition, contract revenues decreased by $83.0 million for a large telecommunications customer, primarily related to services for fiber deployments and by $9.1 million from a leading cable multiple system operator for construction and maintenance services. Partially offsetting these decreases, contract revenues increased by $31.3 million for a large telecommunications customer for services performed under existing contracts and by $13.6 million for services performed for a telecommunications customer in connection with rural services. All other customers had net increases in contract revenues of $37.6 million on a combined basis during the nine months ended October 24, 2020 compared to the nine months ended October 26, 2019.
The percentage of our contract revenues by customer type from telecommunications, underground facility locating, and electric and gas utilities and other customers, was 89.6%, 7.0%, and 3.4%, respectively, for the nine months ended October 24, 2020 compared to 90.8%, 6.1%, and 3.1%, respectively, for the nine months ended October 26, 2019.
Costs of Earned Revenues. Costs of earned revenues decreased to $658.4 million, or 81.3% of contract revenues, during the three months ended October 24, 2020 compared to $724.4 million, or 81.9% of contract revenues, during the three months ended October 26, 2019. The primary components of the decrease were a $29.8 million decrease in direct materials cost, a $22.0 million aggregate decrease in direct labor and subcontractor costs, a $8.2 million decrease in other direct costs, and a $6.1 million decrease in equipment maintenance and fuel costs combined.
Costs of earned revenues as a percentage of contract revenues decreased 0.7% during the three months ended October 24, 2020 compared to the three months ended October 26, 2019. As a percentage of contract revenues, labor and subcontracted labor costs increased 2.8% primarily due to the mix of work performed. Direct materials decreased 2.7%, primarily as a result of our mix of work in which we provide materials for our customers. In addition, fuel costs and equipment maintenance combined decreased 0.4% as a percentage of contract revenues primarily resulting from a decline in fuel prices. Other direct costs decreased 0.4% as a percentage of contract revenues due to lower travel expenses and other costs offset in part by higher insurance costs during the three months ended October 24, 2020.
Costs of earned revenues decreased to $1.997 billion, or 81.5% of contract revenues, during the nine months ended October 24, 2020 compared to $2.147 billion, or 82.5% of contract revenues, during the nine months ended October 26, 2019. The primary components of the decrease were a $98.6 million aggregate decrease in direct labor and subcontractor costs, a $29.4 million decrease in direct materials cost and a $15.2 million decrease in fuel costs and equipment maintenance combined. Additionally, other direct costs decreased by $6.8 million.
Costs of earned revenues as a percentage of contract revenues decreased 1.0% during the nine months ended October 24, 2020 compared to the nine months ended October 26, 2019. As a percentage of contract revenues, direct materials decreased 0.6%, primarily as a result of our mix of work in which we provide materials for our customers. In addition, fuel costs and equipment maintenance combined decreased 0.3% as a percentage of contract revenues primarily resulting from a decline in fuel prices. Labor and subcontracted labor costs decreased 0.1% primarily due to higher productivity and the mix of work performed. Other direct costs increased 0.2% as a percentage of contract revenues, mainly due to higher insurance cost during the nine months ended October 24, 2020.
General and Administrative Expenses. General and administrative expenses decreased to $62.6 million, or 7.7% of contract revenues, during the three months ended October 24, 2020 compared to $69.9 million, or 7.9% of contract revenues, during the three months ended October 26, 2019. The decrease in total general and administrative expenses during the three months ended
October 24, 2020 primarily resulted from decreased bad debt expense, lower performance based compensation costs and lower travel expenses.
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General and administrative expenses increased to $195.9 million, or 8.0% of contract revenues, during the nine months ended October 24, 2020 compared to $193.6 million, or 7.4% of contract revenues, during the nine months ended October 26, 2019. Total general and administrative expenses included a provision for bad debt expense of $0.4 million during the nine months ended October 24, 2020, compared to net recoveries of accounts receivable of $7.0 million during the nine months ended October 26, 2019. Other general and administrative expenses decreased by $5.1 million as a result of declines in payroll costs, professional fees and travel expenses, offset in part by an increase in performance based compensation and stock -based compensation.
Depreciation and Amortization. Depreciation expense was $37.3 million, or 4.6% of contract revenues, during the three months ended October 24, 2020 compared to $42.1 million, or 4.8% of contract revenues, during the three months ended October 26, 2019. The decrease in depreciation expense during the three months ended October 24, 2020 is primarily due to certain assets becoming fully depreciated or sold during fiscal 2021 and reduced capital expenditures. Depreciation expense was $116.9 million, or 4.8% of contract revenues, during the nine months ended October 24, 2020 compared to $125.0 million, or 4.8% of contract revenues, during the nine months ended October 26, 2019. The decrease in depreciation expense during the nine months ended October 24, 2020 is primarily as a result of reduced capital expenditures.
Amortization expense was $5.0 million and $5.3 million during the three months ended October 24, 2020 and October 26, 2019, respectively, and $15.5 million and $15.9 million during the nine months ended October 24, 2020 and October 26, 2019.
Interest Expense, Net. Interest expense, net was $4.7 million and $13.1 million during the three months ended October 24, 2020 and October 26, 2019, respectively. Interest expense includes $0.6 million and $5.1 million for the non-cash amortization of the debt discount associated with 0.75% convertible senior notes due September 2021 (the “Notes”) during the three months ended October 24, 2020 and October 26, 2019, respectively. Excluding this amortization, interest expense, net decreased to $4.1 million during the three months ended October 24, 2020 from $8.1 million during the three months ended October 26, 2019 as a result of lower interest rates and lower outstanding balances.
Interest expense, net was $25.0 million and $38.2 million during the nine months ended October 24, 2020 and October 26, 2019, respectively. Interest expense includes $6.7 million and $15.0 million for the non-cash amortization of the debt discount associated with the Notes during the nine months ended October 24, 2020 and October 26, 2019, respectively. Excluding this amortization, interest expense, net decreased to $18.3 million during the nine months ended October 24, 2020 from $23.2 million during the nine months ended October 26, 2019 as a result of lower outstanding borrowings.
Gain (loss) on debt extinguishment. During the nine months ended October 24, 2020, we purchased $401.7 million aggregate principal amount of Notes for $371.4 million, including interest and fees, resulting in a $12.0 million gain on debt extinguishment based on the net carrying amount of the Notes.
Other Income, Net. Other income, net was $3.7 million and $1.4 million during the three months ended October 24, 2020 and October 26, 2019, respectively, and $7.9 million and $11.1 million during the nine months ended October 24, 2020 and October 26, 2019, respectively. The change in other income, net is primarily a function of the number of assets sold and prices obtained for those assets during each respective period. Gain on sale of fixed assets was $4.0 million and $2.2 million during the three months ended October 24, 2020 and October 26, 2019, respectively, and $9.2 million and $13.8 during the nine months ended October 24, 2020 and October 26, 2019, respectively. Other income, net also reflects $0.4 million and $1.0 million of expense during the three months ended October 24, 2020 and October 26, 2019 and $1.7 million and $3.5 million during the nine months ended October 24, 2020 and October 26, 2019 respectively, associated with the non-recourse sale of accounts receivable under a customer-sponsored vendor payment program.
Income Taxes. The following table presents our income tax provision and effective income tax rate for the three and nine months ended October 24, 2020 and October 26, 2019 (dollars in millions):

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Income tax provision | $ | 12.0 |  |  | $ | 6.6 |  |  | $ | 27.0 |  |  | $ | 25.5 |
Effective income tax rate | 26.2 | % |  | 21.3 | % |  | 41.2 | % |  | 27.1 | %

In response to the COVID-19 pandemic, the Coronavirus Aid, Relief and Economic Security Act (“CARES Act”) was signed into law on March 27, 2020. The CARES Act, among other things, includes tax provisions relating to refundable payroll tax credits, the deferral of employer’s social security payments, and modifications to net operating loss (“NOL”) carryback provisions. During the nine months ended October 24, 2020, we recognized an income tax benefit of $2.6 million from a tax
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loss carryback under the CARES Act. The Company will continue to evaluate the impact of the CARES Act on its financial position, results of operations and cash flows.
Our effective income tax rate was 26.2% and 21.3% for the three months ended October 24, 2020 and October 26, 2019, respectively, and 41.2% and 27.1% for the nine months ended October 24, 2020 and October 26, 2019, respectively. The effective tax rate differs from the statutory rate each period primarily due to the difference in income tax rates from state to state where work was performed, changes in unrecognized tax benefits, variances in non-deductible and non-taxable items, tax credits recognized, and the impact of the vesting and exercise of share-based awards during the periods. Additionally, during the nine months ended October 24, 2020, our effective tax rate was impacted by the $53.3 million goodwill impairment charge which was mostly non-deductible for income tax purposes, and the benefit from the $2.6 million tax loss carryback under the CARES Act.
Net Income. Net income was $33.9 million for the three months ended October 24, 2020 compared to net income of $24.2 million for the three months ended October 26, 2019. Net income was $38.5 million for the nine months ended October 24, 2020 compared to $68.4 million for the nine months ended October 26, 2019.
Non-GAAP Adjusted EBITDA. Adjusted EBITDA is a Non-GAAP measure, as defined by Regulation G of the SEC. We define Adjusted EBITDA as net income before interest, taxes, depreciation and amortization, gain on sale of fixed assets, stock-based compensation expense, and certain non-recurring items. Management believes Adjusted EBITDA is a helpful measure for comparing the Company’s operating performance with prior periods as well as with the performance of other companies with different capital structures or tax rates. The following table provides a reconciliation of net income to Non-GAAP Adjusted EBITDA (dollars in thousands):

| For the Three Months Ended |  | For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019 |  | October 24, 2020 |  | October 26, 2019
Net income | $ | 33,926 |  |  | $ | 24,229 |  |  | $ | 38,532 |  |  | $ | 68,404 |
Interest expense, net | 4,710 |  |  | 13,128 |  |  | 25,020 |  |  | 38,239 |
Provision for income taxes | 12,032 |  |  | 6,556 |  |  | 26,953 |  |  | 25,466 |
Depreciation and amortization | 42,313 |  |  | 47,356 |  |  | 132,313 |  |  | 140,941 |
Earnings Before Interest, Taxes, Depreciation & Amortization (“EBITDA”) | 92,981 |  |  | 91,269 |  |  | 222,818 |  |  | 273,050 |
Gain on sale of fixed assets | (4,001) |  |  | (2,241) |  |  | (9,207) |  |  | (13,785) |
Stock-based compensation expense | 3,796 |  |  | 2,694 |  |  | 10,490 |  |  | 8,450 |
Goodwill impairment charge | — |  |  | — |  |  | 53,264 |  |  | — |
Gain on debt extinguishment | — |  |  | — |  |  | (12,046) |  |  | — |
Charge for warranty costs | — |  |  | — |  |  | — |  |  | (10,345) |
Recovery of previously reserved accounts receivable and contract assets | — |  |  | — |  |  | — |  |  | 8,200 |
Non-GAAP Adjusted EBITDA | $ | 92,776 |  |  | $ | 91,722 |  |  | $ | 265,319 |  |  | $ | 265,570 |
Non-GAAP Adjusted EBITDA % of contract revenues | 11.5 | % |  | 10.4 | % |  | 10.8 | % |  | 10.2 | %

Liquidity and Capital Resources
We are subject to concentrations of credit risk relating primarily to our cash and equivalents, accounts receivable, and contract assets. Cash and equivalents primarily include balances on deposit with banks and totaled $12.0 million as of October 24, 2020 compared to $54.6 million as of January 25, 2020. We maintain our cash and equivalents at financial institutions we believe to be of high credit quality. To date, we have not experienced any loss or lack of access to cash in our operating accounts.
In connection with the issuance of the Notes, we entered into privately-negotiated convertible note hedge transactions with certain counterparties. We are subject to counterparty risk with respect to these convertible note hedge transactions. The hedge counterparties are financial institutions, and we are subject to the risk that they might default under the convertible note hedge
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transactions. To mitigate that risk, we contracted with institutional counterparties who met specific requirements under our risk assessment process. Additionally, the transactions are subject to a netting arrangement, which also reduces credit risk.
Sources of Cash. Our sources of cash are operating activities, long-term debt, equity offerings, bank borrowings, proceeds from the sale of idle and surplus equipment and real property, and stock option proceeds. Cash flow from operations is primarily influenced by demand for our services and operating margins, but can also be influenced by working capital needs associated with the services that we provide. In particular, working capital needs may increase when we have growth in operations and where project costs, primarily associated with labor, subcontractors, equipment, and materials, are required to be paid before the related customer balances owed to us are invoiced and collected. Our working capital (total current assets less total current liabilities, excluding the current portion of debt) was $879.9 million as of October 24, 2020 compared to $957.8 million as of January 25, 2020.
Capital resources are used primarily to purchase equipment and maintain sufficient levels of working capital to support our contractual commitments to customers. We periodically borrow from and repay our revolving credit facility depending on our cash requirements. We currently intend to retain any earnings for use in the business and other capital allocation strategies which may include investment in acquisitions, repurchase of the Notes, and share repurchases. Consequently, we do not anticipate paying any cash dividends on our common stock in the foreseeable future.
Sufficiency of Capital Resources. We believe that our capital resources, including existing cash balances and amounts available under our credit agreement (as defined below), are sufficient to meet our financial obligations, and any new challenges and uncertainties associated with the COVID-19 pandemic. These obligations include interest payments required on the Notes and outstanding term loan facilities and revolver borrowings under our credit agreement, working capital requirements, and the normal replacement of equipment at our expected level of operations for at least the next 12 months. Our capital requirements may increase to the extent we seek to grow by acquisitions that involve consideration other than our stock, or to the extent we repurchase our common stock, repay credit agreement borrowings, or repurchase or convert the Notes. In light of the uncertainties around the economic impacts from the COVID-19 pandemic, we are focused on controlling our costs and capital expenditures to preserve our ability to continue to fund our operations. Changes in financial markets or other components of the economy could adversely impact our ability to access the capital markets, in which case we would expect to rely on a combination of available cash and our credit agreement to provide short-term funding. Management regularly monitors the financial markets and assesses general economic conditions for possible impact on our financial position. We believe our cash investment policies are prudent and expect that any volatility in the capital markets would not have a material impact on our cash investments.
Net Cash Flows. The following table presents our net cash flows for the nine months ended October 24, 2020 and October 26, 2019 (dollars in millions):

| For the Nine Months Ended
| October 24, 2020 |  | October 26, 2019
Net cash flows: |  |  |
Provided by (used in) operating activities | $ | 279.4 |  |  | $ | (133.8) |
Used in investing activities | $ | (24.3) |  |  | $ | (85.4) |
(Used in) provided by financing activities | $ | (297.9) |  |  | $ | 102.1 |

Cash Provided by (Used in) Operating Activities. Depreciation and amortization, non-cash lease expense, stock-based compensation, amortization of debt discount and debt issuance costs, deferred income taxes, gain on sale of fixed assets, goodwill impairment charge and gain and loss on debt extinguishment were the primary non-cash items in cash flows from operating activities during the current and prior periods.
During the nine months ended October 24, 2020, net cash generated from operating activities was $279.4 million. Changes in working capital (excluding cash) and changes in other long-term assets and liabilities provided $53.8 million of operating cash flow during the nine months ended October 24, 2020. Working capital changes that used operating cash flow during the nine months ended October 24, 2020 included increase in accounts receivable of $122.5 million. Changes that provided operating cash flow during the nine months ended October 24, 2020 included an increase in accounts payable of $68.7 million and accrued liabilities of $22.6 million. In addition, a decrease in contract assets, net of $48.6 million, other current assets and inventories of $20.7 million, net decrease in income tax receivable of $10.5 million, and other assets of $5.2 million, each primarily as a result of the timing of payments.
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Days sales outstanding (“DSO”) is calculated based on the ending balance of total current and non-current accounts receivable (including unbilled accounts receivable), net of the allowance for doubtful accounts, and current contract assets, net of contract liabilities, divided by the average daily revenue for the most recently completed quarter. Long-term contract assets are excluded from the calculation of DSO, as these amounts represent payments made to customers pursuant to long-term agreements and are recognized as a reduction of contract revenues over the period for which the related services are provided to the customers. Including these balances in DSO is not meaningful to the average time to collect accounts receivable and current contract asset balances. Our DSO was 127 days as of October 24, 2020 compared to 128 as of October 26, 2019. The decrease in our DSO was primarily a result of a decrease in the amount of work performed under a large customer program. This program consists of multiple tasks which will be billed as the tasks are completed.
See Note 5, Accounts Receivable, Contract Assets, and Contract Liabilities, for further information on our customer credit concentration as of October 24, 2020 and January 25, 2020 and Note 18, Customer Concentration and Revenue Information, for further information on our significant customers. We believe that none of our significant customers were experiencing financial difficulties that would materially impact the collectability of our total accounts receivable and contract assets, net as of October 24, 2020 or January 25, 2020.
During the nine months ended October 26, 2019, net cash used by operating activities was $133.8 million. Changes in working capital (excluding cash) and changes in other long-term assets and liabilities used $378.2 million of operating cash flow during the nine months ended October 26, 2019. Working capital changes that used operating cash flow during the nine months ended October 26, 2019 included increases in accounts receivable; contract assets, net; and other current assets and inventories of $297.6 million, $122.5 million, and $13.8 million, respectively. In addition, a net decrease in accrued liabilities used $9.6 million of operating cash flow primarily resulting from amounts paid for annual incentive compensation during April 2019, payments made related to operating lease liabilities, and the timing of other payments. Changes that provided operating cash flow during the nine months ended October 26, 2019 included a net decrease in other assets of $39.2 million primarily as a result of collections of long-term accounts receivable and a reduction of long-term contract assets. In addition, an increase in accounts payable of $13.8 million and a net decrease in income tax receivable of $12.3 million, each primarily as a result of the timing of payments, provided operating cash flow during the nine months ended October 26, 2019.
Cash Used in Investing Activities. Net cash used in investing activities was $24.3 million during the nine months ended October 24, 2020 compared to $85.4 million during the nine months ended October 26, 2019. During the nine months ended October 24, 2020 and October 26, 2019, capital expenditures were $36.1 million and $101.9 million, respectively. Capital expenditures declined during the nine months ended October 24, 2020, as we replaced fewer assets as a result of uncertainties associated with the COVID-19 pandemic. These expenditures were offset in part by proceeds from the sale of assets of $11.9 million and $16.2 million during the nine months ended October 24, 2020 and October 26, 2019, respectively.
Cash (Used in) Provided by Financing Activities. Net cash used in financing activities was $297.9 million during the nine months ended October 24, 2020. During the nine months ended October 24, 2020, borrowings under our credit agreement, net of repayments, were $68.1 million. We also purchased $401.7 million of our convertible senior notes (“Notes”) for $371.4 million, including interest and fees, resulting in a $30.8 million redemption discount on convertible debt. In connection with the purchase, we unwound convertible note hedge transactions and warrants proportionally to the number of Notes. We received $7.2 million for the settlement of the convertible note hedges and paid $7.2 million for the warrants. The exercise of stock options provided $5.4 million during the nine months ended October 24, 2020. Partially offsetting this, we paid $0.5 million to tax authorities in order to meet the payroll tax withholding obligations on restricted share units that vested during the nine months ended October 24, 2020.
Net cash provided by financing activities was $102.1 million during the nine months ended October 26, 2019. During the nine months ended October 26, 2019, borrowings under our credit agreement, net of repayments, were $103.0 million. Additionally, we received $0.3 million from the exercise of stock options during the nine months ended October 26, 2019. Partially offsetting this, we withheld shares and paid $1.2 million to tax authorities in order to meet the payroll tax withholding obligations on restricted share units that vested the nine months ended October 26, 2019.
Compliance with Credit Agreement. On October 19, 2018, we amended and restated our existing credit agreement, dated as of December 3, 2012, as amended on April 24, 2015 and as subsequently amended and supplemented, with the various lenders party thereto (the “credit agreement”). The maturity date of the credit agreement was extended to October 19, 2023 and, among other things, the maximum revolver commitment was increased to $750.0 million from $450.0 million and the term loan facility was increased to $450.0 million. The credit agreement includes a $200.0 million sublimit for the issuance of letters of credit.
Subject to certain conditions, the credit agreement provides us with the ability to enter into one or more incremental facilities either by increasing the revolving commitments under the credit agreement and/or in the form of term loans, up to
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the greater of (i) $350.0 million and (ii) an amount such that, after giving effect to such incremental facilities on a pro forma basis (assuming that the amount of the incremental commitments are fully drawn and funded), the consolidated senior secured net leverage ratio does not exceed 2.25 to 1.00. The consolidated senior secured net leverage ratio is the ratio of our consolidated senior secured indebtedness reduced by unrestricted cash and equivalents in excess of $50.0 million to our trailing twelve-month consolidated earnings before interest, taxes, depreciation, and amortization, as defined by the credit agreement (“EBITDA”). Borrowings under the credit agreement are guaranteed by substantially all of our subsidiaries and secured by the equity interests of the substantial majority of our subsidiaries.
Under our credit agreement, borrowings bear interest at the rates described below based upon our consolidated net leverage ratio, which is the ratio of our consolidated total funded debt reduced by unrestricted cash and equivalents in excess of $50.0 million to our trailing twelve-month consolidated EBITDA, as defined by our credit agreement. In addition, we incur certain fees for unused balances and letters of credit at the rates described below, also based upon our consolidated net leverage ratio.

Borrowings - Eurodollar Rate Loans | 1.25% - 2.00% plus LIBOR
Borrowings - Base Rate Loans | 0.25% - 1.00% plus administrative agent’s base rate(1)
Unused Revolver Commitment | 0.20% - 0.40%
Standby Letters of Credit | 1.25% - 2.00%
Commercial Letters of Credit | 0.625% - 1.00%

(1) The administrative agent’s base rate is described in the credit agreement as the highest of (i) the Federal Funds Rate plus 0.50%, (ii) the administrative agent’s prime rate, and (iii) the Eurodollar rate plus 1.00%.
Standby letters of credit of approximately $52.2 million and 52.3 million, issued as part of our insurance program, were outstanding under the credit agreement as of October 24, 2020 and January 25, 2020, respectively.
The weighted average interest rates and fees for balances under our credit agreement as of October 24, 2020 and January 25, 2020 were as follows:

| Weighted Average Rate End of Period
| October 24, 2020 |  | January 25, 2020
Borrowings - Term loan facilities | 1.77% |  | 3.67%
Borrowings - Revolving facility(1) | 2.39% |  | —%
Standby Letters of Credit | 1.63% |  | 2.00%
Unused Revolver Commitment | 0.30% |  | 0.40%

(1) There were no outstanding borrowings under the revolving facility as of January 25, 2020.
Our credit agreement contains a financial covenant that requires us to maintain a consolidated net leverage ratio of not greater than 3.50 to 1.00, as measured at the end of each fiscal quarter, and provides for certain increases to this ratio in connection with permitted acquisitions. The agreement also contains a financial covenant that requires us to maintain a consolidated interest coverage ratio, which is the ratio of our trailing twelve-month consolidated EBITDA to our consolidated interest expense, each as defined by the credit agreement, of not less than 3.00 to 1.00, as measured at the end of each fiscal quarter. In addition, our credit agreement contained a minimum liquidity covenant that would have become effective beginning 91 days before the maturity date of our 0.75% convertible senior notes due September 2021 (the “Notes”) if the outstanding principal amount of the Notes was greater than $250.0 million. This covenant terminated on June 5, 2020 when the outstanding principal amount of the Notes was reduced to $58.3 million. At October 24, 2020 and January 25, 2020,we were in compliance with the financial covenants of our credit agreement and had borrowing availability under the revolving facility of $575.0 million and $287.0 million, respectively, as determined by the most restrictive covenant.
Contractual Obligations. The following table sets forth our outstanding contractual obligations as of October 24, 2020 (dollars in thousands):
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| Less than 1 Year |  | Years 1 – 3 |  | Years 3 – 5 |  | Greater than 5 Years |  | Total
0.75% convertible senior notes due September 2021 | $ | 58,264 |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 58,264 |
Credit agreement – revolving facility | — |  |  | — |  |  | 85,000 |  |  | — |  |  | 85,000 |
Credit agreement – term loan facilities | 22,500 |  |  | 405,000 |  |  | — |  |  | — |  |  | 427,500 |
Fixed interest payments on long-term debt(1) | 437 |  |  | — |  |  | — |  |  | — |  |  | 437 |
Obligations under long-term operating leases(2) | 29,067 |  |  | 31,558 |  |  | 10,424 |  |  | 2,682 |  |  | 73,731 |
Obligations under short-term operating leases(3) | 2,435 |  |  | — |  |  | — |  |  | — |  |  | 2,435 |
Employment agreements | 10,796 |  |  | 5,581 |  |  | 995 |  |  | — |  |  | 17,372 |
Deferral of tax payments(4) | — |  |  | 29,215 |  |  | — |  |  | — |  |  | 29,215 |
Purchase and other contractual obligations(5) | 17,002 |  |  | 2,218 |  |  | — |  |  | — |  |  | 19,220 |
Total | $ | 140,501 |  |  | $ | 473,572 |  |  | $ | 96,419 |  |  | $ | 2,682 |  |  | $ | 713,174 |

(1) Includes interest payments on our $58.3 million principal amount of 0.75% convertible senior notes due 2021 outstanding and excludes interest payments on our variable rate debt. Variable rate debt as of October 24, 2020 consisted of $427.5 million outstanding under our term loan facilities and $85.0 million of revolver borrowings.
(2)Amounts represent undiscounted lease obligations under long-term operating leases and exclude long-term operating leases that have not yet commenced of $0.5 million as of October 24, 2020.
(3)Amounts represent lease obligations under short-term operating leases that are not recorded on our consolidated balance sheet as of October 24, 2020.
(4) Amounts represent deferral of payroll tax payments, 50% of which are due by December 31, 2021 and the remainder of which are due by December 31, 2022, as permitted by the CARES Act.
(5) We have committed capital for the expansion of our vehicle fleet in order to accommodate manufacturer lead times. As of October 24, 2020, purchase and other contractual obligations includes approximately $15.6 million for issued orders with delivery dates scheduled to occur over the next 12 months.
We have excluded contractual obligations under the multi-employer defined pension plans that cover certain of our employees, as these obligations are determined based on our future union employee payrolls, which cannot be reliably determined as of October 24, 2020.
Our condensed consolidated balance sheet as of October 24, 2020 includes a long-term liability of approximately $67.2 million for accrued insurance claims. This liability has been excluded from the table above as the timing of payments is uncertain.
The liability for unrecognized tax benefits for uncertain tax positions was approximately $4.3 million and $4.7 million as of October 24, 2020 and January 25, 2020, respectively, and is included in other liabilities in the consolidated balance sheets. This amount has been excluded from the contractual obligations table because we are unable to reasonably estimate the timing of the resolution of the underlying tax positions with the relevant tax authorities.
Performance and Payment Bonds and Guarantees. We have obligations under performance and other surety contract bonds related to certain of our customer contracts. Performance bonds generally provide a customer with the right to obtain payment and/or performance from the issuer of the bond if we fail to perform our contractual obligations. As of October 24, 2020 and January 25, 2020 we had $212.2 million and $156.1 million of outstanding performance and other surety contract bonds, respectively. The estimated cost to complete projects secured by our outstanding performance and other surety contract bonds was approximately $90.1 million as of October 24, 2020. In addition to performance and other surety contract bonds, as part of our insurance program we also provide surety bonds that collateralize our obligations to our insurance carriers. As of October 24, 2020 and January 25, 2020, we had $23.4 million and $23.4 million, respectively, of outstanding surety bonds related to our insurance obligations. Additionally, we periodically guarantee certain obligations of our subsidiaries, including obligations in connection with obtaining state contractor licenses and leasing real property and equipment.
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Letters of Credit. We have standby letters of credit issued under our credit agreement as part of our insurance program. These letters of credit collateralize obligations to our insurance carriers in connection with the settlement of potential claims. In connection with these collateral obligations, we had $52.2 million and $52.3 million outstanding standby letters of credit issued under our credit agreement as of October 24, 2020 and January 25, 2020, respectively.
Backlog. Our backlog is an estimate of the uncompleted portion of services to be performed under contractual agreements with our customers and totaled $5.412 billion and $7.314 billion at October 24, 2020 and January 25, 2020, respectively. We expect to complete 43.2% of the October 24, 2020 total backlog during the next twelve months. Our backlog represents an estimate of services to be performed pursuant to master service agreements and other contractual agreements over the terms of those contracts. These estimates are based on contract terms and evaluations regarding the timing of the services to be provided. In the case of master service agreements, backlog is estimated based on the work performed in the preceding twelve month period, when available. When estimating backlog for newly initiated master service agreements and other long and short-term contracts, we also consider the anticipated scope of the contract and information received from the customer during the procurement process. A significant majority of our backlog comprises services under master service agreements and other long-term contracts.
In many instances, our customers are not contractually committed to procure specific volumes of services under a contract. Contract revenue estimates reflected in our backlog can be subject to change due to a number of factors, including contract cancellations or changes in the amount of work we expect to be performed at the time the estimate of backlog is developed. In addition, contract revenues reflected in our backlog may be realized in different periods from those previously reported due to these factors as well as project accelerations or delays due to various reasons, including, but not limited to, changes in customer spending priorities, scheduling changes, commercial issues such as permitting, engineering revisions, job site conditions, adverse weather, and the potential adverse effects of the COVID-19 pandemic. The amount or timing of our backlog can also be impacted by the merger or acquisition activity of our customers. Many of our contracts may be cancelled by our customers, or work previously awarded to us pursuant to these contracts may be cancelled, regardless of whether or not we are in default. The amount of backlog related to uncompleted projects in which a provision for estimated losses was recorded is not material.
Backlog is not a measure defined by United States generally accepted accounting principles; however, it is a common measurement used in our industry. Our methodology for determining backlog may not be comparable to the methodologies used by others.
Item 3. Quantitative and Qualitative Disclosures About Market Risk.
Interest Rate and Market Price Risk. We are exposed to market risks related to interest rates on our cash and equivalents and interest rates and market price sensitivity on our debt obligations. We monitor the effects of market fluctuations on interest rates and manage interest rate risks by investing in short-term cash equivalents that bear market rates of interest and by maintaining a mix of fixed and variable rate debt obligations.
Our credit agreement permits borrowings at a variable rate of interest. On October 24, 2020, we had variable rate debt outstanding under our credit agreement of $427.5 million under our term loan facilities and $85.0 million of revolver borrowings. Interest related to these borrowings fluctuates based on LIBOR or the base rate of the bank administrative agent of the credit agreement. At the current level of borrowings, for every 50 basis point change in the interest rate, interest expense associated with such borrowings would correspondingly change by approximately $2.6 million annually.
In September 2015, we issued $485.0 million principal amount of convertible senior notes (the “Notes”), which bear a fixed rate of interest of 0.75%. During the fourth quarter of fiscal 2020, we purchased, through open-market transactions, $25.0 million aggregate principal amount of the Notes for $24.3 million, leaving the principal amount of $460.0 million outstanding. After the write-off of associated debt issuance costs, the net loss on extinguishment was $0.1 million for fiscal 2020. In fiscal 2021, we purchased $401.7 million aggregate principal amount of the Notes for $371.4 million, including interest and fees, leaving the principal amount of $58.3 million outstanding. These Notes were purchased through privately-negotiated transactions and a tender offer. After the write-off of associated debt issuance costs, the net gain on extinguishment was $12.0 million for fiscal 2021.
The fair value of the fixed rate Notes will change with changes in market interest rates. Generally, the fair value of the fixed rate Notes will increase as interest rates fall and decrease as interest rates rise. In addition, the fair value of the Notes is affected by the price and volatility of our common stock and will generally increase or decrease as the market price of our common stock changes.
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The following table summarizes the carrying amount and fair value of the Notes, net of the debt discount and debt issuance costs. The fair value of the Notes is based on the closing trading price per $100 of the Notes as of the last day of trading for the respective periods (Level 2), which was $99.00 and $97.25 as of October 24, 2020 and January 25, 2020, respectively (dollars in thousands):

| October 24, 2020 |  | January 25, 2020
Principal amount of Notes | $ | 58,264 |  |  | $ | 460,000 |
Less: Debt discount and debt issuance costs | (2,643) |  |  | (37,474) |
Net carrying amount of Notes | $ | 55,621 |  |  | $ | 422,526 |
Fair value of principal amount of Notes | $ | 57,681 |  |  | $ | 447,350 |
Less: Debt discount and debt issuance costs | (2,643) |  |  | (37,474) |
Fair value of Notes | $ | 55,038 |  |  | $ | 409,876 |

A hypothetical 50 basis point change in the market interest rates in effect would result in an increase or decrease in the fair value of the Notes of approximately $0.3 million, calculated on a discounted cash flow basis as of October 24, 2020.
In connection with the offering of the Notes, we entered into convertible note hedge transactions with counterparties for the purpose of reducing the potential dilution to common stockholders from the conversion of the Notes and offsetting any potential cash payments in excess of the principal amount of the Notes. In the event that shares or cash are deliverable to holders of the Notes upon conversion at limits defined in the indenture governing the Notes, counterparties to the convertible note hedge will be required to deliver to us shares of our common stock or pay cash to us in a similar amount as the value that we deliver to the holders of the Notes based on a conversion price of $96.89 per share. At inception of the convertible note hedge transactions, up to 5.006 million of our shares could be deliverable to us upon conversion. After the Company settled a portion of the note hedge transactions during fiscal 2020 and fiscal 2021 in connection with the purchase of $25.0 million and $401.7 million, respectively, of the Notes, the number of shares that could be deliverable to us upon conversion was reduced to up to 0.601 million of our shares.
We also entered into separately negotiated warrant transactions with the same counterparties as the convertible note hedge transactions whereby we sold warrants to purchase, subject to certain anti-dilution adjustments, up to 5.006 million shares of our common stock at a price of $130.43 per share. After the Company purchased a portion of the warrants during fiscal 2020 and fiscal 2021 in connection with the purchase of $25.0 million and $401.7 million, respectively, of the Notes, the remaining warrant transactions provide for up to 0.601 million shares. The warrants will not have a dilutive effect on our earnings per share unless our quarterly average share price exceeds the warrant strike price of $130.43 per share. In this event, we expect to settle the warrant transactions on a net share basis whereby we will issue shares of our common stock.
Item 4. Controls and Procedures.
Disclosure Controls and Procedures
The Company carried out an evaluation under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer and its Chief Financial Officer, of the effectiveness of the design and operation of the Company’s disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934 (the “Exchange Act”)) as of October 24, 2020, the end of the period covered by this Quarterly Report on Form 10-Q. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of
October 24, 2020, the Company’s disclosure controls and procedures are effective to provide reasonable assurance that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is (1) recorded, processed, summarized and reported within the time periods specified by the Securities and Exchange Commission’s rules and forms, and (2) accumulated and communicated to the Company’s management, including the Company’s Chief Executive Officer and Chief Financial Officer, in a manner that allows timely decisions regarding required disclosure.
Changes in Internal Control Over Financial Reporting
There were no changes in the Company’s internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the Company’s most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
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PART II - OTHER INFORMATION
Item 1. Legal Proceedings.
On October 25, 2018 and October 30, 2018, the Company, its Chief Executive Officer and its Chief Financial Officer were named as defendants in two substantively identical lawsuits alleging violations of the federal securities fraud laws. The lawsuits, which purport to be brought on behalf of a class of all purchasers of the Company’s securities between November 20, 2017 and August 10, 2018, were filed in the United States District Court for the Southern District of Florida (the “Court”). The cases were consolidated by the Court on January 11, 2019. The lawsuit alleges that the defendants made materially false and misleading statements or failed to disclose material facts regarding the Company’s financial condition and business operations, including those related to the Company’s dependency on, and uncertainties related to, the permitting necessary for its large projects. The Parties entered into an agreement to settle the consolidated lawsuit, subject to Court approval of the settlement. On October 13, 2020, the Court approved the settlement, and dismissed the consolidated complaint in its entirety, with prejudice. The time for filing an appeal has expired with no appeal having been filed. The settlement does not include any admission by the Company or any of its officers of the allegations made in the lawsuit. The full settlement amount was covered by the Company’s insurance carriers.
On December 17, 2018 and May 8, 2020, shareholder derivative actions were filed in United States District Court for the Southern District of Florida against the Company, as nominal defendant, and the members of its Board of Directors (and, in the second action, the Company’s Chief Financial Officer), alleging that the defendants breached fiduciary duties owed to the Company and violated the securities laws by causing the Company to issue false and misleading statements. The statements alleged to be false and misleading are the same statements that are alleged to be false and misleading in the securities lawsuit described above. On June 12, 2020, the Court consolidated the two lawsuits. On November 16, 2020, the plaintiffs filed a consolidated amended complaint in which the plaintiffs alleged the same breaches of fiduciary duty and violations of the securities laws as were alleged in the two consolidated lawsuits when they were initially filed. The consolidated amended complaint names the Company as nominal defendant and asserts claims against seven current members of its Board of Directors and two former members of the Board. The Company believes the allegations in the lawsuit is without merit and expects it to be vigorously defended. Based on the early stage of this matter, it is not possible to estimate the amount or range of possible loss that may result from an adverse judgment or a settlement of this matter.
During the fourth quarter of fiscal 2016, one of the Company’s subsidiaries ceased operations. This subsidiary contributed to a multiemployer pension plan, the Pension, Hospitalization and Benefit Plan of the Electrical Industry - Pension Trust Fund (the “Plan”). In October 2016, the Plan demanded payment for a claimed withdrawal liability of approximately $13.0 million. In December 2016, we submitted a formal request to the Plan seeking review of the Plan’s withdrawal liability determination. We dispute the claim that it is required to make payment of a withdrawal liability as demanded by the Plan as it believes there is a statutory exemption under the Employee Retirement Income Security Act (“ERISA”) that applies to its activities. The Plan has taken the position that the work at issue does not qualify for the statutory exemption. We have submitted this dispute to arbitration, as required by ERISA, with a hearing expected early calendar year 2021. There can be no assurance that we will be successful in asserting the statutory exemption as a defense in the arbitration proceeding. As required by ERISA, in November 2016, the subsidiary began making payments of a withdrawal liability to the Plan in the amount of approximately $0.1 million per month. If we prevail in disputing the withdrawal liability, all such payments are expected to be refunded.
From time to time, we are party to various claims and legal proceedings arising in the ordinary course of business. While the resolution of these matters cannot be predicted with certainty, it is the opinion of management, based on information available at this time, that the ultimate resolution of any such claims or legal proceedings will not, after considering applicable insurance coverage or other indemnities to which we may be entitled, have a material effect on our financial position, results of operations, or cash flow.
Item 1A. Risk Factors.
The risk factor presented below updates, and should be considered in addition to, the risk factors previously disclosed in Part 1, Item 1A of our Annual Report on Form 10-K for the fiscal year ended January 25, 2020.
The COVID-19 pandemic has adversely affected our operations and is expected to continue to pose risks that could materially disrupt our business and negatively impact our operating results, cash flows and financial condition.
The economy of the United States has been severely impacted by the nation’s response to the COVID-19 pandemic. Measures taken include travel restrictions, social distancing requirements, quarantines, and shelter in place orders. As a result, businesses have been closed and certain business activities curtailed or modified. During the COVID-19 pandemic, our services have generally been considered essential in nature and have not been materially interrupted, but changes in the severity of the
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COVID-19 pandemic at different times in the various cities and regions where we operate could impact our ability to operate in the future.
We believe the impact of the COVID-19 pandemic on our operating results, cash flows and financial condition is uncertain, unpredictable and may be outside of our control. The COVID-19 pandemic is likely to heighten and exacerbate the risks identified in “Item 1A. Risk Factors” in our Annual Report on Form 10-K. In addition to those risks and others that cannot yet be identified, we may experience impacts to our business resulting from any the following:
•The classification of our services as being essential in nature could change at any time in any or all of the state, county or municipal jurisdictions where we provide our services, and any change could materially impact our operations.
•In response to the impact of the COVID-19 pandemic, certain of our customers have modified their protocols to increase the self-installation of customer premise equipment by their subscribers. These modifications and any additional modifications to protocols are expected to result in a downturn in customer demand for our in-home installation services for the duration of the COVID-19 pandemic, and possibly longer.
•Our operations may not, at times, function in a manner that is consistent with evolving, differing and, in some instances, conflicting guidelines and best practices that are intended to reduce the spread of COVID-19, which could expose us to increased risks and costs associated with workplace safety claims.
•As a result of having temporarily shifted many of our administrative personnel to working remotely, there is an increase in the likelihood and the potential severity of information technology security risks and concerns, and an increase in our exposure to risks and costs associated with wage and hour claims.
•After the COVID-19 pandemic has moderated and governmental restrictions have eased, we may continue to experience adverse effects on our operating results, cash flows and/or financial condition arising out of long-term changes to the behavior of our customers and from recessionary economic conditions that may persist.
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds.
(a) During the three months ended October 24, 2020, the Company did not sell any equity securities that were not registered under the Securities Act of 1933.
(b) Not applicable.
(c) The following table summarizes the Company’s purchase of its common stock during the three months ended
October 24, 2020:

Period |  | Total Number of Shares Purchased |  | Average Price Paid Per Share |  | Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs |  | Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs
July 26, 2020 - August 22, 2020 |  | — |  |  | $ | — |  |  | — |  | (1)
August 23, 2020 - September 19, 2020 |  | — |  |  | $ | — |  |  | — |  | (1)
September 20, 2020 - October 24, 2020 |  | — |  |  | $ | — |  |  | — |  | (1)

(1) On August 24, 2020 the Company announced that its Board of Directors had authorized a $100.0 million program to repurchase shares of the Company’s outstanding common stock through February 2022 in open market or private transactions. As of October 24, 2020, $100.0 million of the repurchase authorization remained available.
Item 6. Exhibits.
Exhibits furnished pursuant to the requirements of Form 10-Q:

Exhibit Number
31.1 + | Certification of Chief Executive Officer Pursuant to Rule 13a-14(a)/15d-14(a) as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2 + | Certification of Chief Financial Officer Pursuant to Rule 13a-14(a)/15d-14(a) as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

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32.1 ++ | Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350 as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2 ++ | Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350 as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101 + | The following materials from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended October 24, 2020 formatted in Inline XBRL: (i) the Condensed Consolidated Balance Sheets; (ii) the Condensed Consolidated Statements of Operations; (iii) the Condensed Consolidated Statements of Comprehensive Income; (iv) the Condensed Consolidated Statements of Stockholders’ Equity; (v) the Condensed Consolidated Statements of Cash Flows; and (vi) the Notes to Condensed Consolidated Financial Statements.
104 + | The cover page from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended October 24, 2020, formatted in Inline XBRL (included as Exhibit 101)
+ | Filed herewith
++ | Furnished herewith

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

|  |  | DYCOM INDUSTRIES, INC.
|  |  | Registrant
Date: | November 24, 2020 |  | /s/ Steven E. Nielsen
|  |  | Name: Title: | Steven E. Nielsen President and Chief Executive Officer
Date: | November 24, 2020 |  | /s/ H. Andrew DeFerrari
|  |  | Name: Title: | H. Andrew DeFerrari Senior Vice President and Chief Financial Officer

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