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Segment Information (Tables)
12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Reconciliation of Income (Loss) from Operations by Segment to Consolidated Net Income (Loss)
The tables below reconcile our internal measure of performance to the GAAP measure presented in the Consolidated Statements of Comprehensive Income (Loss) (in millions):

For the Year Ended December 31, 2024
AnnuitiesLife InsuranceGroup ProtectionRetirement Plan ServicesOther OperationsTotal
Operating Revenues (1)
$4,896 $6,248 $5,717 $1,321 $160 $18,342 
Operating Expenses (2)
Benefits and policyholder liability
remeasurement (gain) loss145 3,893 3,692 – 12 7,742 
Interest credited1,536 1,194 675 32 3,443 
Commissions1,115 461 462 103 – 2,141 
General and administrative expenses495 563 870 340 256 2,524 
Interest and debt expense– – – – 336 336 
Other (3)
217 242 149 17 (10)615 
Total operating expenses3,508 6,353 5,179 1,135 626 16,801 
Total federal income tax expense (benefit)228 (42)113 23 (96)226 
Total income (loss) from operations1,160 (63)425 163 (370)1,315 
Reconciliation of total income (loss) from
operations to net income (loss):
Net annuity product features, pre-tax2,508 
Net life insurance product features, pre-tax(207)
Credit loss-related adjustments, pre-tax(152)
Investment gains (losses), pre-tax(483)
Changes in the fair value of
reinsurance-related embedded
derivatives, trading securities and
certain mortgage loans, pre-tax (4)
535 
Gains (losses) on other non-financial assets –
sale of subsidiaries/businesses, pre-tax (5)
582 
Other items, pre-tax (6) (7) (8) (9)
(270)
Income tax benefit (expense) related to
the above pre-tax items(553)
Total net income (loss)$3,275 

(1)    See table below for reconciliation of total operating revenues to the GAAP measure presented in the Consolidated Statements of Comprehensive Income (Loss).
(2)    The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM. Inter-segment expenses are included within the amounts shown.
(3)    Other operating expenses include: Annuities: DAC and VOBA capitalization and amortization; broker-dealer expenses before the sale of our wealth management business in the second quarter of 2024; taxes, licenses and fees; expenses associated with reserve financing and LOCs and amortization of deferred loss on business sold through reinsurance. Life Insurance: DAC and VOBA capitalization and amortization; taxes, licenses and fees; expenses associated with reserve financing and LOCs; amortization of deferred loss on business sold through reinsurance and other intangible amortization. Group Protection: Taxes, licenses and fees; DAC capitalization and amortization; other intangible amortization and expenses associated with LOCs. Retirement Plan Services: DAC capitalization and amortization; taxes, licenses and fees and expenses associated with LOCs. Other Operations: Reimbursements to Other Operations from the Life Insurance segment for the use of proceeds from certain issuances of senior notes that were used as long-term structured solutions, net of expenses incurred by Other Operations for its access to a financing facility and issuance of LOCs.
(4)    Includes primarily changes in the fair value of the embedded derivative related to the fourth quarter 2023 reinsurance transaction. For more information, see Note 7.
(5)    For information on the sale of our wealth management business, see Note 1.
(6)    Includes certain legal accruals of $(129) million, primarily attributable to a first quarter 2024 accrual related to the settlement of cost of insurance litigation, and regulatory accruals of $(12) million related to estimated state guaranty fund assessments net of estimated state premium tax recoveries associated with the Bankers Life Insurance Company and Colorado Bankers Life Insurance Company insolvencies (see “State Guaranty Fund Assessments” in Note 17 for more information).
(7)    Includes severance expense related to initiatives to realign the workforce of $(74) million.
(8)    Includes transaction and integration costs related to mergers, acquisitions and divestitures of $(40) million.
(9)    Includes deferred compensation mark-to-market adjustment of $(15) million.

For the Year Ended December 31, 2023
AnnuitiesLife InsuranceGroup ProtectionRetirement Plan ServicesOther OperationsTotal
Operating Revenues (1)
$3,002 $6,907 $5,563 $1,310 $(755)$16,027 
Operating Expenses (2)
Benefits and policyholder liability
remeasurement (gain) loss (3)
(1,504)4,583 3,732 – (866)5,945 
Interest credited1,252 1,290 665 36 3,248 
Commissions971 571 446 87 – 2,075 
General and administrative expenses471 617 846 341 258 2,533 
Interest and debt expense– – – – 331 331 
Other (4)
599 77 155 16 (8)839 
Total operating expenses1,789 7,138 5,184 1,109 (249)14,971 
Total federal income tax expense (benefit)140 (72)80 30 (112)66 
Total income (loss) from operations1,073 (159)299 171 (394)990 
Reconciliation of total income (loss) from
operations to net income (loss) (5):
Net annuity product features, pre-tax68 
Net life insurance product features, pre-tax(393)
Credit loss-related adjustments, pre-tax(80)
Investment gains (losses), pre-tax(959)
Changes in the fair value of
reinsurance-related embedded
derivatives, trading securities and
certain mortgage loans, pre-tax (6)
(802)
Other items, pre-tax (7) (8) (9) (10)
(55)
Income tax benefit (expense) related to
the above pre-tax items479 
Total net income (loss)$(752)

(1)    See table below for reconciliation of total operating revenues to the GAAP measure presented in the Consolidated Statements of Comprehensive Income (Loss).
(2)    The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM. Inter-segment expenses are included within the amounts shown.
(3)    Annuities and Other Operations: Reflects the fourth quarter 2023 reinsurance transaction ceding of in-force life-contingent payout fixed annuities and institutional pension business that had no income (loss) from operations impact. See Note 7 for more information on the transaction.
(4)    Other operating expenses include: Annuities: Broker-dealer expenses; DAC and VOBA capitalization and amortization; taxes, licenses and fees and expenses associated with reserve financing and LOCs. Life Insurance: DAC and VOBA capitalization and amortization; taxes, licenses and fees; expenses associated with reserve financing and LOCs and other intangible amortization. Group Protection: Taxes, licenses and fees; DAC capitalization and amortization; other intangible amortization and expenses associated with LOCs. Retirement Plan Services: DAC capitalization and amortization; taxes, licenses and fees and expenses associated with LOCs. Other Operations: Reimbursements to Other Operations from the Life Insurance segment for the use of proceeds from certain issuances of senior notes that were used as long-term structured solutions, net of expenses incurred by Other Operations for its access to a financing facility and issuance of LOCs.
(5)    The prior period presentation was recast to conform to the revised definition of income (loss) from operations.
(6)    Includes primarily changes in the fair value of the embedded derivative related to the fourth quarter 2023 reinsurance transaction. For more information, see Note 7.
(7)    Includes certain legal accruals of $(12) million.
(8)    Includes severance expense related to initiatives to realign the workforce of $(7) million.
(9)    Includes transaction and integration costs related to mergers, acquisitions and divestitures of $(34) million.
(10)    Includes deferred compensation mark-to-market adjustment of $(2) million.

For the Year Ended December 31, 2022
AnnuitiesLife InsuranceGroup ProtectionRetirement Plan ServicesOther OperationsTotal
Operating Revenues (1)
$4,482 $6,747 $5,304 $1,274 $156 $17,963 
Operating Expenses (2)
Benefits and policyholder liability
remeasurement (gain) loss253 6,925 3,931 – 66 11,175 
Interest credited894 1,310 629 39 2,877 
Commissions1,018 698 394 79 – 2,189 
General and administrative expenses408 554 766 303 267 2,298 
Interest and debt expense– – – – 283 283 
Other (3)
563 (59)156 16 (5)671 
Total operating expenses3,136 9,428 5,252 1,027 650 19,493 
Total federal income tax expense (benefit)185 (587)11 36 (93)(448)
Total income (loss) from operations1,161 (2,094)41 211 (401)(1,082)
Reconciliation of total income (loss) from
operations to net income (loss) (4):
Net annuity product features, pre-tax4,133 
Net life insurance product features, pre-tax26 
Credit loss-related adjustments, pre-tax(130)
Investment gains (losses), pre-tax20 
Changes in the fair value of
reinsurance-related embedded
derivatives, trading securities and
certain mortgage loans, pre-tax(52)
Impairment of intangibles (5)
(634)
Other items, pre-tax (6) (7)
(109)
Income tax benefit (expense) related to
the above pre-tax items(814)
Total net income (loss)$1,358 

(1)    See table below for reconciliation of total operating revenues to the GAAP measure presented in the Consolidated Statements of Comprehensive Income (Loss).
(2)    The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM. Inter-segment expenses are included within the amounts shown.
(3)    Other operating expenses include: Annuities: Broker-dealer expenses; DAC and VOBA capitalization and amortization; taxes, licenses and fees and expenses associated with reserve financing and LOCs. Life Insurance: DAC and VOBA capitalization and amortization; taxes, licenses and fees; expenses associated with reserve financing and LOCs and other intangible amortization. Group Protection: Taxes, licenses and fees; DAC capitalization and amortization; other intangible amortization and expenses associated with LOCs. Retirement Plan Services: DAC capitalization and amortization and taxes, licenses and fees. Other Operations: Reimbursements to Other Operations from the Life Insurance segment for the use of proceeds from certain issuances of senior notes that were used as long-term structured solutions, net of expenses incurred by Other Operations for its access to a financing facility and issuance of LOCs.
(4)    The prior period presentation was recast to conform to the revised definition of income (loss) from operations.
(5)    See Note 8 for more information.
(6)    Includes certain legal accruals of $(147) million.
(7)    Includes deferred compensation mark-to-market adjustment of $38 million.
Reconciliation of Revenue from Segments to Consolidated
The tables below reconcile our total operating revenues to the GAAP measure presented in the Consolidated Statements of Comprehensive Income (Loss) (in millions):

For the Year Ended December 31, 2024
AnnuitiesLife InsuranceGroup ProtectionRetirement Plan ServicesOther OperationsTotal
Operating revenues$4,896 $6,248 $5,717 $1,321 $160 $18,342 
Revenue adjustments from annuity and life
insurance product features(130)(252)– – – (382)
Credit loss-related adjustments(71)(10)(4)(32)(35)(152)
Investment gains (losses)13 (252)(2)(11)(231)(483)
Changes in the fair value of reinsurance-
related embedded derivatives, trading
securities and certain mortgage loans(6)554 – – (13)535 
Gains (losses) on other non-financial assets -
sale of subsidiaries/businesses– – – – 582 582 
Total revenues$4,702 $6,288 $5,711 $1,278 $463 $18,442 

For the Year Ended December 31, 2023
Annuities (1)
Life InsuranceGroup ProtectionRetirement Plan Services
Other Operations (1)
Total
Operating revenues$3,002 $6,907 $5,563 $1,310 $(755)$16,027 
Revenue adjustments from annuity and life
insurance product features(2,131)(410)– – – (2,541)
Credit loss-related adjustments(14)(54)(4)(1)(7)(80)
Investment gains (losses)(95)(733)(6)(35)(90)(959)
Changes in the fair value of reinsurance-
related embedded derivatives, trading
securities and certain mortgage loans(30)(781)– – (802)
Total revenues (1)
$732 $4,929 $5,553 $1,274 $(843)$11,645 

(1)    Includes ceded insurance premiums primarily related to the fourth quarter 2023 reinsurance transaction. For more information, see Note 7.

For the Year Ended December 31, 2022
AnnuitiesLife InsuranceGroup ProtectionRetirement Plan ServicesOther OperationsTotal
Operating revenues$4,482 $6,747 $5,304 $1,274 $156 $17,963 
Revenue adjustments from annuity and life
insurance product features974 35 – – – 1,009 
Credit loss-related adjustments(10)(124)(3)(130)
Investment gains (losses)(21)88 (3)(13)(31)20 
Changes in the fair value of reinsurance-
related embedded derivatives, trading
securities and certain mortgage loans84 (1)– – (135)(52)
Total revenues$5,509 $6,745 $5,304 $1,258 $(6)$18,810 
Schedule of Segment Information
We present disaggregated disclosures in the Notes below for long-duration insurance balances, applying the level of aggregation by segment as follows:

Business SegmentLevel of Aggregation
AnnuitiesVariable Annuities
Fixed Annuities
Payout Annuities
Life InsuranceTraditional Life
UL and Other
Group ProtectionGroup Protection
Retirement Plan ServicesRetirement Plan Services
The following provides a summary of our DAC, VOBA, DSI and DFEL amortization basis and expected amortization period by segment:

Business SegmentAmortization BasisExpected Amortization Period
AnnuitiesTotal deposits paid to date on policies in forceLife of contract
Life InsurancePolicy count of policies in force
On average 60 years
Group ProtectionGroup certificate contracts in force
4 years
Retirement Plan ServicesLives in force
Life of contract or 40 years
Other business segment and Other Operations information (in millions) was as follows:

For the Years Ended December 31,
202420232022
Net Investment Income
Annuities$1,636 $1,668 $1,463 
Life Insurance2,434 2,712 2,587 
Group Protection348 339 334 
Retirement Plan Services997 1,012 976 
Other Operations110 148 155 
Total net investment income$5,525 $5,879 $5,515