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REVENUE
9 Months Ended
Sep. 30, 2020
Revenue from Contract with Customer [Abstract]  
REVENUE REVENUE
Disaggregation of Revenue

The following tables disaggregate our revenue recognized by primary geographical market by our reportable business segments and by industry for SCS. Refer to Note 19, "Segment Reporting," for the disaggregation of our revenue by major products/service lines.

Primary Geographical Markets
Three months ended September 30, 2020
FMSSCSDTSEliminationsTotal
(In thousands)
United States$1,167,900 $581,858 $299,680 $(127,316)$1,922,122 
Canada67,321 56,313  (4,421)119,213 
Europe61,996    61,996 
Mexico 47,244   47,244 
Total Revenues$1,297,217 $685,415 $299,680 $(131,737)$2,150,575 
Three months ended September 30, 2019
FMSSCSDTSEliminationsTotal
(In thousands)
United States$1,250,147 $508,091 $359,211 $(144,941)$1,972,508 
Canada75,836 53,550 — (5,284)124,102 
Europe71,363 — — — 71,363 
Mexico— 55,959 — — 55,959 
Total Revenues$1,397,346 $617,600 $359,211 $(150,225)$2,223,932 
Nine months ended September 30, 2020
FMSSCSDTSEliminationsTotal
(In thousands)
United States$3,446,869 $1,545,715 $928,512 $(377,536)$5,543,560 
Canada198,566 150,153  (12,624)336,095 
Europe190,196    190,196 
Mexico 137,312   137,312 
Total Revenues$3,835,631 $1,833,180 $928,512 $(390,160)$6,207,163 
Nine months ended September 30, 2019
FMSSCSDTSEliminationsTotal
(In thousands)
United States$3,687,721 $1,577,106 $1,071,076 $(448,114)$5,887,789 
Canada226,240 156,803 — (16,147)366,896 
Europe225,894 — — — 225,894 
Mexico— 165,380 — — 165,380 
Singapore— 3,293 — — 3,293 
Total Revenues$4,139,855 $1,902,582 $1,071,076 $(464,261)$6,649,252 

Industry

Our SCS business segment included revenue from the below industries:
Three months ended September 30,Nine months ended September 30,
2020201920202019
(In thousands)
Automotive$273,589 $246,627 $671,263 $761,593 
Technology and healthcare103,976 100,286 279,875 324,009 
Consumer package goods and retail250,449 217,901 716,880 660,581 
Industrial and other57,401 52,786 165,162 156,399 
Total SCS Revenues$685,415 $617,600 $1,833,180 $1,902,582 

Maintenance Revenues
For the quarter ended September 30, 2020 and 2019, we recognized non-lease revenue from maintenance services of $241 million and $235 million, respectively, included in lease & related maintenance and rental revenues. We recognized $719 million and $710 million for the nine months ended September 30, 2020 and 2019, respectively.
Contract Balances

Our contract liabilities consist of deferred revenue, which primarily relates to payments received in advance of performance for the maintenance services component of our ChoiceLease product. Changes in contract liabilities are due to the collection of cash or the satisfaction of our performance obligation under the contract. Deferred revenue was $623 million and $604 million as of September 30, 2020 and December 31, 2019, respectively. Revenue recognized during the nine months ended September 30, 2020 was $142 million for the amounts recorded as deferred revenue at the beginning of the year. In addition, we deferred consideration of $161 million during the nine months ended September 30, 2020, which was received in advance of performance resulting in an increase in deferred revenue.

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”). Contracted not recognized revenue includes deferred revenue and amounts for full service ChoiceLease maintenance revenue that will be recognized as revenue in future periods as we provide maintenance services to our customers. Contracted not recognized revenue excludes variable consideration as it is not included in the transaction price consideration allocated at contract inception, as well as revenues from our lease component of our ChoiceLease product and commercial rental product. Contracted not recognized revenue was $2.7 billion as of September 30, 2020. As a practical expedient, we do not disclose information about remaining performance obligations that are part of a contract that has an original expected duration of one year or less, and when we have the right to invoice the customer and the revenue recognized corresponds directly with the value to the customer of our performance completed to date, such as our SCS and DTS contracts.
Costs to Obtain and Fulfill a Contract

We capitalize incremental sales commissions paid as a result of executing ChoiceLease, SCS and DTS service contracts as contract costs. Capitalized sales commissions were $91 million and $105 million as of September 30, 2020 and December 31, 2019, respectively. Capitalized sales commissions include initial direct costs of our leases of $47 million and $55 million as of September 30, 2020 and December 31, 2019, respectively, related to incremental sales commissions paid to our sales force as a result of executing ChoiceLease contracts. Capitalized sales commissions are presented in “Sales-type leases and other assets” in our Condensed Consolidated Balance Sheets.
For both the quarters ended September 30, 2020 and 2019, sales commission expense was $11 million. For the nine months ended September 30, 2020 and 2019, sales commission expense was $33 million and $32 million, respectively.