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Summary of Significant Accounting Policies - Narrative (Details) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2022 USD ($) segment | Dec. 31, 2022 CAD ($) segment | Dec. 31, 2021 USD ($) | Dec. 31, 2020 USD ($)
Revenue from External Customer [Line Items] |  |  |  |
Number of reportable segments | segment | 1 | 1 |  |
Deferred revenue | $ 697,500,000 |  | $ 635,600,000 |
Customer deposits | 2,000,000 |  | 6,400,000 |
Contract liabilities | 699,500,000 |  |  |
Contract liabilities, current | 676,470,000 |  | 613,336,000 |
Contract liabilities, revenue recognized | 606,200,000 |  | 541,200,000 |
Revenue, remaining performance obligation, amount | $ 1,340,000,000 |  |  |
Capitalized contract cost, amortization period | 5 years |  |  |
Number of operating segments | segment | 1 | 1 |  |
Goodwill, impairment loss | $ 0 |  | 0 | $ 0
Impairment of long-lived assets | $ 0 |  | 0 | 0
Award vesting period | 1 year | 1 year |  |
Accounts receivable, allowance | $ 4,608,000 |  | 4,644,000 |
Advertising Expense | $ 13,700,000 |  | $ 16,700,000 | $ 6,100,000
Buildings |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 25 years | 25 years |  |
Site improvements |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 15 years | 15 years |  |
Class B-1 Common Stock |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Dividends |  | $ 15 |  |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-01-01 |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Revenue, remaining performance obligation, percentage | 69.00% |  |  |
Revenue, remaining performance obligation, expected timing of satisfaction, period | 12 months |  |  |
Minimum |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Subscription license term | 2 years | 2 years |  |
Accounts receivable, payment terms | 30 days | 30 days |  |
Minimum | Building improvements |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 10 years | 10 years |  |
Minimum | Leasehold improvements |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 1 year | 1 year |  |
Minimum | Computer, equipment, and software |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 1 year | 1 year |  |
Minimum | Furniture and fixtures |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 3 years | 3 years |  |
Minimum | Cloud Services and Subscription Support |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Subscription license term | 1 year | 1 year |  |
Minimum | On-Premise Subscription License |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Subscription license term | 1 year | 1 year |  |
Maximum |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Subscription license term | 3 years | 3 years |  |
Accounts receivable, payment terms | 60 days | 60 days |  |
Maximum | Building improvements |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 15 years | 15 years |  |
Maximum | Leasehold improvements |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 10 years | 10 years |  |
Maximum | Computer, equipment, and software |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 5 years | 5 years |  |
Maximum | Furniture and fixtures |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Property, plant and equipment, useful life | 5 years | 5 years |  |
Maximum | Cloud Services and Subscription Support |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Subscription license term | 3 years | 3 years |  |
Maximum | On-Premise Subscription License |  |  |  |
Revenue from External Customer [Line Items] |  |  |  |
Subscription license term | 3 years | 3 years |  |

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