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Disaggregation of Revenue and Costs to Obtain a Contract | 12 Months Ended
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Dec. 31, 2022
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue and Costs to Obtain a Contract | Disaggregation of Revenue and Costs to Obtain a Contract The following table presents the disaggregation of revenue by revenue type, consistent with how the Company evaluates its financial performance, for the years ended December 31, 2022, 2021 and 2020 (in thousands):
| Year Ended December 31,
| 2022 |  | 2021 |  | 2020
Revenue: |  |  |  |  |
Cloud and subscription support | $ | 562,492 |  |  | $ | 433,001 |  |  | $ | 320,525 |
Self-managed subscription license | 294,671 |  |  | 314,671 |  |  | 273,309 |
Subscription | 857,163 |  |  | 747,672 |  |  | 593,834 |
Perpetual license | 10,397 |  |  | 29,269 |  |  | 63,126 |
Software revenue | 867,560 |  |  | 776,941 |  |  | 656,960 |
Maintenance | 519,996 |  |  | 558,470 |  |  | 560,868 |
Professional services | 117,562 |  |  | 108,644 |  |  | 105,268 |
Maintenance and professional services revenue | 637,558 |  |  | 667,114 |  |  | 666,136 |
Total revenues | $ | 1,505,118 |  |  | $ | 1,444,055 |  |  | $ | 1,323,096 |
Revenue by geographic location for the years ended December 31, 2022, 2021 and 2020 (in thousands):
| Year Ended December 31,
| 2022 |  | 2021 |  | 2020
North America | $ | 1,032,978 |  |  | $ | 961,860 |  |  | $ | 886,477 |
EMEA | 314,978 |  |  | 325,583 |  |  | 292,151 |
Asia Pacific | 124,156 |  |  | 122,770 |  |  | 116,863 |
Latin America | 33,006 |  |  | 33,842 |  |  | 27,605 |
Total revenues | $ | 1,505,118 |  |  | $ | 1,444,055 |  |  | $ | 1,323,096 |
In 2022, 2021 and 2020, the Company’s revenue from customers in the United States was $979.1 million, $907.8 million and $838.4 million, respectively. Revenue from customers in all foreign countries during those periods was $526.0 million, $536.3 million and $484.7 million, respectively. No foreign country represented 10% or more of the Company’s total revenue for the three years ended December 31, 2022, 2021 and 2020, respectively. Costs to obtain a contract Costs to obtain contracts consist of sales commissions and related payroll taxes (together “deferred commissions”). The changes in the capitalized costs to obtain a contract for the years ended December 31, 2022 and 2021 (in thousands):
Ending balance as of December 31, 2020 | $ | 136,566 |
Additions | 90,971 |
Commissions amortized | (48,517) |
Revaluation | (1,560) |
Ending balance as of December 31, 2021 | $ | 177,460 |
Additions, net | 103,298 |
Commissions amortized | (60,235) |
Revaluation | (2,719) |
Ending balance as of December 31, 2022 | $ | 217,804 |
Of the $217.8 million deferred commissions balance as of December 31, 2022, the Company expects to recognize approximately 31% as commission expense over the next 12 months, and the remainder thereafter.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -URI https://asc.fasb.org/topic&trid=49130388 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130551-203045 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (b)(2) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130556-203045 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (b) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 9 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130550-203045 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (e) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (a) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (d) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 15 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130558-203045 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (c) -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130554-203045 + Details
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