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Disaggregation of Revenue, Contract Liabilities, Remaining Performance Obligations, Credit Risk and Capitalized Costs to Obtain a Contract (Tables) | 9 Months Ended
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Sep. 30, 2023
Revenue from Contract with Customer [Abstract] |
Schedule of Disaggregation of Revenue | The following table presents the disaggregation of revenue by revenue type, consistent with how the Company evaluates its financial performance, for the three and nine months ended September 30, 2023 and 2022 (in thousands):
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2023 |  | 2022 |  | 2023 |  | 2022
Revenue: |  |  |  |  |  |  |
Cloud and subscription support | $ | 180,123 |  |  | $ | 142,444 |  |  | $ | 514,207 |  |  | $ | 410,262 |
Self-managed subscription license | 81,705 |  |  | 71,565 |  |  | 189,132 |  |  | 208,537 |
Subscription | 261,828 |  |  | 214,009 |  |  | 703,339 |  |  | 618,799 |
Perpetual license | 205 |  |  | 1,208 |  |  | 1,024 |  |  | 6,180 |
Software revenue | 262,033 |  |  | 215,217 |  |  | 704,363 |  |  | 624,979 |
Maintenance | 124,267 |  |  | 127,909 |  |  | 374,493 |  |  | 392,221 |
Professional services | 22,263 |  |  | 28,825 |  |  | 71,126 |  |  | 89,137 |
Maintenance and professional services revenue | 146,530 |  |  | 156,734 |  |  | 445,619 |  |  | 481,358 |
Total revenues | $ | 408,563 |  |  | $ | 371,951 |  |  | $ | 1,149,982 |  |  | $ | 1,106,337 |
Revenue by geographic location for the three and nine months ended September 30, 2023 and 2022 (in thousands):
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2023 |  | 2022 |  | 2023 |  | 2022
North America | $ | 278,604 |  |  | $ | 258,557 |  |  | $ | 786,230 |  |  | $ | 757,489 |
EMEA | 89,713 |  |  | 74,598 |  |  | 247,707 |  |  | 231,081 |
Asia Pacific | 30,516 |  |  | 30,362 |  |  | 89,937 |  |  | 93,437 |
Latin America | 9,730 |  |  | 8,434 |  |  | 26,108 |  |  | 24,330 |
Total revenues | $ | 408,563 |  |  | $ | 371,951 |  |  | $ | 1,149,982 |  |  | $ | 1,106,337 |
Schedule of Capitalized Contract Cost | The changes in the capitalized costs to obtain a contract for the nine months ended September 30, 2023 (in thousands):
| Amount
Ending balance as of December 31, 2022 | $ | 217,804 |
Additions | 46,482 |
Commissions amortized | (54,756) |
Revaluation | (782) |
Ending balance as of September 30, 2023 | $ | 208,748 |

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- Definition Tabular disclosure of cost capitalized in obtaining or fulfilling contract with customer. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 340 -SubTopic 40 -Name Accounting Standards Codification -Section 50 -Paragraph 3 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479483/340-40-50-3 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-5 + Details
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