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Disaggregation of Revenue, Contract Liabilities, Remaining Performance Obligations, Credit Risk and Capitalized Costs to Obtain a Contract (Tables)
 9 Months Ended
Sep. 30, 2023
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregation of Revenue
The following table presents the disaggregation of revenue by revenue type, consistent with how the Company evaluates its financial performance, for the three and nine months ended September 30, 2023 and 2022 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
Revenue:
Cloud and subscription support
$180,123 $142,444 $514,207 $410,262 
Self-managed subscription license
81,705 71,565 189,132 208,537 
Subscription
261,828 214,009 703,339 618,799 
Perpetual license
205 1,208 1,024 6,180 
Software revenue
262,033 215,217 704,363 624,979 
Maintenance
124,267 127,909 374,493 392,221 
Professional services
22,263 28,825 71,126 89,137 
Maintenance and professional services revenue
146,530 156,734 445,619 481,358 
Total revenues
$408,563 $371,951 $1,149,982 $1,106,337 
Revenue by geographic location for the three and nine months ended September 30, 2023 and 2022 (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2023202220232022
North America
$278,604 $258,557 $786,230 $757,489 
EMEA
89,713 74,598 247,707 231,081 
Asia Pacific
30,516 30,362 89,937 93,437 
Latin America
9,730 8,434 26,108 24,330 
Total revenues
$408,563 $371,951 $1,149,982 $1,106,337 
Schedule of Capitalized Contract Cost The changes in the capitalized costs to obtain a contract for the nine months ended September 30, 2023 (in thousands):
Amount
Ending balance as of December 31, 2022
$217,804 
Additions 46,482 
Commissions amortized (54,756)
Revaluation (782)
Ending balance as of September 30, 2023
$208,748