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Global LPG Business Transformation Initiatives
12 Months Ended
Sep. 30, 2023
Restructuring and Related Activities [Abstract]  
Global LPG Business Transformation Initiatives
Note 23 — Global LPG Business Transformation Initiatives
AmeriGas Propane and UGI International. Beginning in Fiscal 2019, we began executing on multi-year business transformation initiatives at our AmeriGas Propane and UGI International business segments. These initiatives are designed to improve long-term operational performance by, among other things, reducing costs and improving efficiency in the areas of sales and marketing, supply and logistics, operations, purchasing, and administration. In addition, these business transformation initiatives focus on enhancing the customer experience through, among other things, enhanced customer relationship management and an improved digital customer experience. During Fiscal 2021 we incurred $87 of costs principally comprising consulting, advisory, marketing and employee-related costs. These costs are primarily reflected in “Operating and administrative expenses” on the Consolidated Statements of Income. These previously announced business transformation initiatives were substantially complete by the end of Fiscal 2021.
Corporate Services. Beginning in Fiscal 2020, we initiated a transformation project focused on our support functions including: finance, procurement, human resources, and information technology. This initiative will standardize processes and activities across our global platform, while leveraging the use of best practices and efficiencies between our businesses. In connection with this initiative, during Fiscal 2023, 2022 and 2021, we incurred costs of $10, $9, and $14, respectively, that are reflected in “Operating and administrative expenses” on the Consolidated Statements of Income. This transformation project was substantially complete by the end of Fiscal 2023.