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Revenue and Receivables (Tables) | 12 Months Ended
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Dec. 31, 2025
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue |
|  | Years Ended December 31,
(in thousands) |  | 2025 |  | 2024 |  | 2023
Sources of Revenue: |  |  |  |  |  |
Recurring monthly revenue |  | $ | 4,216,374 |  |  | $ | 4,177,428 |  |  | $ | 4,069,921 |
Other related services |  | 137,713 |  |  | 116,049 |  |  | 109,077 |
Monitoring and related services |  | 4,354,087 |  |  | 4,293,477 |  |  | 4,178,998 |
Amortization of deferred subscriber acquisition revenue |  | 358,413 |  |  | 346,209 |  |  | 301,708 |
Installation revenue |  | 416,107 |  |  | 258,760 |  |  | 172,118 |
Security installation, product, and other |  | 774,520 |  |  | 604,969 |  |  | 473,826 |
Total revenue |  | $ | 5,128,607 |  |  | $ | 4,898,446 |  |  | $ | 4,652,824 |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction | As of December 31, 2025, the Company’s total remaining unsatisfied performance obligation relating to the provision of monitoring and related services is as follows (in thousands):
|  |  | 0-12 Months |  | 13-24 Months |  | 25-36 Months |  | Thereafter |  | Total
|  |  | $ | 1,898,084 |  |  | $ | 1,045,811 |  |  | $ | 497,642 |  |  | $ | 239,784 |  |  | $ | 3,681,321 |
Allowance for Credit Loss Rollforward | Changes in the Allowance for Credit Losses
| Years Ended December 31,
(in thousands) | 2025 |  | 2024 |  | 2023
Beginning balance | $ | 57,795 |  |  | $ | 46,850 |  |  | $ | 27,815 |
Provision for credit losses | 167,189 |  |  | 158,346 |  |  | 130,407 |
Write-offs, net of recoveries(1) | (161,143) |  |  | (147,401) |  |  | (111,372) |
Ending balance | $ | 63,841 |  |  | $ | 57,795 |  |  | $ | 46,850 |
________________ (1)Recoveries were not material for the periods presented. As such, write-offs are presented net of recoveries.
Schedule of Unbilled Retail Installment Contract Receivables, Net | The following is a summary of unbilled retail installment contract receivables, net:
|  | December 31,
(in thousands) |  | 2025 |  | 2024
Retail installment contract receivables, gross |  | $ | 689,023 |  |  | $ | 678,174 |
Allowance for credit losses |  | (37,212) |  |  | (8,848) |
Retail installment contract receivables, net |  | $ | 651,811 |  |  | $ | 669,326 |
Balance Sheet Classification: |  |  |  |
Accounts receivable, net |  | $ | 268,552 |  |  | $ | 260,224 |
Other assets |  | 383,259 |  |  | 409,102 |
Retail installment contract receivables, net |  | $ | 651,811 |  |  | $ | 669,326 |
Schedule of Credit Quality Indicators | The following table presents the gross amortized cost basis segregated by credit quality indicator and current year write-offs of the Company’s RICs by year of origination for the preceding five fiscal years as of December 31, 2025:
(in thousands) |  |  | 2025 |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  | All preceding years
High |  |  | $ | 201,419 |  |  | $ | 122,031 |  |  | $ | 78,706 |  |  | $ | 45,519 |  |  | $ | 9,234 |  |  | $ | 1 |
Medium(1) |  |  | 97,692 |  |  | 43,839 |  |  | 21,801 |  |  | 10,286 |  |  | 2,277 |  |  | 7 |
Low |  |  | 31,684 |  |  | 14,341 |  |  | 6,664 |  |  | 2,870 |  |  | 652 |  |  | — |
Total |  |  | $ | 330,795 |  |  | $ | 180,211 |  |  | $ | 107,171 |  |  | $ | 58,675 |  |  | $ | 12,163 |  |  | $ | 8 |
Current year gross write-offs |  |  | $ | 10,770 |  |  | $ | 38,739 |  |  | $ | 16,598 |  |  | $ | 6,583 |  |  | $ | 1,965 |  |  | $ | 256 |
________________ (1)Includes short-term receivables related to three-month payment plans.
Summary of Contracts Assets |
|  |  | December 31,
(in thousands) |  |  | 2025 |  | 2024
Contract assets, gross |  |  | $ | 69,506 |  |  | $ | 46,031 |
Allowance for credit losses |  |  | (6,591) |  |  | (5,221) |
Contract assets, net |  |  | $ | 62,915 |  |  | $ | 40,810 |
Balance Sheet Classification: |  |  |  |  |
Prepaid expenses and other current assets |  |  | $ | 28,758 |  |  | $ | 19,164 |
Other assets |  |  | 34,157 |  |  | 21,646 |
Contract assets, net |  |  | $ | 62,915 |  |  | $ | 40,810 |

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- Definition Tabular disclosure of financing receivables by credit quality indicator. The credit quality indicator is a statistic about the credit quality of financing receivables. Examples include, but not limited to, consumer credit risk scores, credit-rating-agency ratings, an entity's internal credit risk grades, loan-to-value ratios, collateral, collection experience and other internal metrics. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 326 -SubTopic 20 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479319/326-20-50-5 + Details
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