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Revenue and Receivables (Tables)
12 Months Ended
Dec. 31, 2025
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
Years Ended December 31,
(in thousands)
202520242023
Sources of Revenue:
Recurring monthly revenue
$4,216,374 $4,177,428 $4,069,921 
Other related services
137,713 116,049 109,077 
Monitoring and related services
4,354,087 4,293,477 4,178,998 
Amortization of deferred subscriber acquisition revenue
358,413 346,209 301,708 
Installation revenue
416,107 258,760 172,118 
Security installation, product, and other774,520 604,969 473,826 
Total revenue$5,128,607 $4,898,446 $4,652,824 
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction
As of December 31, 2025, the Company’s total remaining unsatisfied performance obligation relating to the provision of monitoring and related services is as follows (in thousands):
0-12 Months
13-24 Months
25-36 Months
Thereafter
Total
$1,898,084 $1,045,811 $497,642 $239,784 $3,681,321 
Allowance for Credit Loss Rollforward
Changes in the Allowance for Credit Losses
Years Ended December 31,
(in thousands)202520242023
Beginning balance$57,795 $46,850 $27,815 
Provision for credit losses
167,189 158,346 130,407 
Write-offs, net of recoveries(1)
(161,143)(147,401)(111,372)
Ending balance$63,841 $57,795 $46,850 
________________
(1)Recoveries were not material for the periods presented. As such, write-offs are presented net of recoveries.
Schedule of Unbilled Retail Installment Contract Receivables, Net
The following is a summary of unbilled retail installment contract receivables, net:
December 31,
(in thousands)20252024
Retail installment contract receivables, gross$689,023 $678,174 
Allowance for credit losses(37,212)(8,848)
Retail installment contract receivables, net$651,811 $669,326 
Balance Sheet Classification:
Accounts receivable, net$268,552 $260,224 
Other assets383,259 409,102 
Retail installment contract receivables, net$651,811 $669,326 
Schedule of Credit Quality Indicators
The following table presents the gross amortized cost basis segregated by credit quality indicator and current year write-offs of the Company’s RICs by year of origination for the preceding five fiscal years as of December 31, 2025:
(in thousands)
20252024202320222021
All preceding years
High
$201,419 $122,031 $78,706 $45,519 $9,234 $
Medium(1)
97,692 43,839 21,801 10,286 2,277 
Low
31,684 14,341 6,664 2,870 652 — 
Total
$330,795 $180,211 $107,171 $58,675 $12,163 $
Current year gross write-offs$10,770 $38,739 $16,598 $6,583 $1,965 $256 
________________
(1)Includes short-term receivables related to three-month payment plans.
Summary of Contracts Assets
December 31,
(in thousands)20252024
Contract assets, gross
$69,506 $46,031 
Allowance for credit losses
(6,591)(5,221)
Contract assets, net$62,915 $40,810 
Balance Sheet Classification:
Prepaid expenses and other current assets
$28,758 $19,164 
Other assets
34,157 21,646 
Contract assets, net$62,915 $40,810