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Segment Information (Tables)
12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Reconciliation of Revenue from Segments to Consolidated
The following presents a reconciliation to the Company’s net income (loss) as reported in the Consolidated Statements of Operations and includes segment revenues, significant segment expenses that are regularly provided to or easily computed from information regularly provided to the CODM, other segment expenses, and adjustments to reconcile to net income (loss).
Years Ended December 31,
(in thousands)202520242023
Total segment revenue
$5,128,607 $4,898,446 $4,652,824 
Less significant segment expenses:
Customer service costs(1)
432,963 409,680 387,314 
Maintenance costs(1)
209,307 207,706 217,054 
Security installation, product, and other costs
340,702 229,728 147,314 
Selling costs, including commissions(2)
183,663 185,417 196,204 
Amortization of deferred subscriber acquisition costs(2)
252,553 224,647 188,222 
Advertising costs(2)
97,820 105,366 131,133 
Provision for credit losses(2)
197,431 187,361 131,962 
Other general and administrative costs(2)
647,499 708,979 664,182 
Share-based compensation(2)
54,553 48,745 38,626 
Depreciation and intangible asset amortization
1,367,216 1,342,798 1,335,484 
Interest expense
469,909 450,939 586,088 
Income tax expense (benefit)
233,294 195,780 160,585 
Total significant segment expenses
4,486,910 4,297,146 4,184,168 
Less other segment items(3):
Other items in SG&A(2)
35,999 39,955 36,368 
Other, net
5,180 (58,045)(18,082)
Total other segment items
41,179 (18,090)18,286 
Reconciliation of profit or loss:
(Income) loss from discontinued operations, net of tax(4)
4,567 118,337 (12,639)
Net income (loss)$595,951 $501,053 $463,009 
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(1)Included in monitoring and related services cost of revenue in the Consolidated Statements of Operations.
(2)Included in SG&A in the Consolidated Statements of Operations.
(3)Other segment items generally include other income and expenses, interest income, and certain other items included in SG&A that are not considered significant segment expenses. Interest income is not material for the periods presented.
(4)Represents activity related to the Commercial and Solar Businesses (as applicable during the periods), which are presented as discontinued operations.