1
Investor Day Presentation
June 1, 2017
NASDAQ: BOKF
2
Joe Crivelli
Director, Investor Relations & Corporate Communications
Welcome
3
Forward-Looking Statements: This presentation contains statements that are based on management’s
beliefs, assumptions, current expectations, estimates, and projections about BOK Financial Corporation, the
financial services industry, and the economy generally. These remarks constitute forward-looking statements
within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as “anticipates”,
“believes”, “estimates”, “expects”, “forecasts”, “plans”, “projects”, variations of such words, and similar
expressions are intended to identify such forward-looking statements. Management judgments relating to,
and discussion of the provision and allowance for credit losses involve judgments as to future events and are
inherently forward-looking statements. Assessments that BOK Financial’s acquisitions and other growth
endeavors will be profitable are necessary statements of belief as to the outcome of future events, based in
part on information provided by others which BOKF has not independently verified. These statements are not
guarantees of future performance and involve certain risks, uncertainties, and assumptions which are difficult
to predict with regard to timing, extent, likelihood and degree of occurrence. Therefore, actual results and
outcomes may materially differ from what is expressed, implied or forecasted in such forward-looking
statements. Internal and external factors that might cause such a difference include, but are not limited to,
changes in interest rates and interest rate relationships, demand for products and services, the degree of
competition by traditional and non-traditional competitors, changes in banking regulations, tax laws, prices,
levies, and assessments, the impact of technological advances, and trends in customer behavior as well as
their ability to repay loans. For a discussion of risk factors that may cause actual results to differ from
expectations, please refer to BOK Financial Corporation’s most recent annual and quarterly reports. BOK
Financial Corporation and its affiliates undertake no obligation to update, amend, or clarify forward-looking
statements, whether as a result of new information, future events, or otherwise.
Non-GAAP Financial Measures: This presentation may refer to non-GAAP financial measures. Additional
information on these financial measures is available in BOK Financial’s 10-Q and 10-K filings with the
Securities and Exchange Commission which can be accessed at www.BOKF.com.
All data is presented as of March 31, 2017 unless otherwise noted.
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Agenda
Time Event
8:00 - 8:30 Greetings and strategic overview
Steve Bradshaw, Chief Executive Officer
Joe Crivelli, Senior Vice President, Investor Relations and Corporate Communications
8:30 - 9:30 Commercial Banking
Norm Bagwell, Executive Vice President, Regional Banks
Marc Maun, Chief Credit Officer
Stacy Kymes, Executive Vice President, Corporate Banking
9:30 – 10:15 Transfund / Transaction Processing
Stacy Kymes, Executive Vice President, Corporate Banking
Brian Bourgeois, Executive Vice President and Director, TransFund Bankcard Services
10:15 – 10:30 BREAK
10:30 – 11:15 Wealth Management
Scott Grauer, Executive Vice President, Wealth Management
11:15 – 12:00 Consumer Banking
Pat Piper, Executive Vice President, Consumer Banking Services
Glenn Brunker, President, BOK Mortgage
12:00 - 12:30 Break, lunch served
12:30 – 1:15 Financials
Steven Nell, Chief Financial Officer
1:15 – 2:00 Open Q&A with leadership team, concluding comments
2:00 Investor Day adjourns
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Steve Bradshaw
Chief Executive Officer
Strategic Overview
6
Core Strategy: Build a recession proof bank that will outperform
peers across the economic cycle
NASDAQ: BOKF
One of the largest U.S. bank
holding companies
Valuable Midwest / Southwest
franchise
Seasoned management team
Proven ability to deliver organic
growth
Consistent execution
Consistent strategy: Build a bank
that will outperform across the
economic cycle
Dec 31, 2016
Assets $33 billion
Loans $17 billion
Deposits $23 billion
Fiduciary Assets $42 billion
Assets Under Management & Custody $75 billion
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Disciplined credit focus
Robust portfolio of fee generating
businesses
Largely focused on organic
growth
Neutral balance sheet
Differentiated specialty lending
businesses - energy and healthcare
Opportunistic investment in new
businesses
“There is no principle more emphasized in our organization than
managing for long-term value rather than short-term results.”
– George Kaiser, Chairman
As of 4/30/17 10 Yr. TSR 15 Yr. TSR
BOKF 111% 255%
Peer average 47% 128%
Peer median 51% 98%
NASDAQ Bank Index 45% 116%
KBW Bank Index (1)% 54%
Core Strategy: Build a recession proof bank that will outperform
peers across the economic cycle
8
What’s Changed Since Last Investor Day
(October 1, 2014)
Internal
Acquisitions
Mobank
Weaver Wealth Management
E-Spectrum Advisors
Exit of supermarket branch channel
Opportunistic repurchase of 4.8 million
shares at average price of $63.78
External:
BOKF passed the ultimate stress test: a
two-year energy downturn
Interest rate environment has changed for
the better
Improved regulatory environment
9
Primary Business Segments
Percent of Net Interest Revenue
(TTM 3/31/17)
Percent of Fees and Commissions
Revenue (TTM 3/31/17)
Percent of Loans (3/31/17) Percent of Deposits (3/31/17)
Commercial
Consumer
Wealth Management
Funds Management and other
Legend:
10
Diverse Revenue Sources
Net Interest
52%
Brokerage & Trading
10%
Transaction Card
9%
Trust Fees
9%
Service Charges
7%
Mortgage
9%Other
4%
48% Fee Income
Significant differentiator compared to other midsized regional banks
Sources of Revenue: 12 months ended 12/31/16
Revenue CAGR 2011–2016
Brokerage and Trading 6%
Transaction Card 3%
Trust Fees 13%
Service Charges 1%
Mortgage Banking 8%
Overall CAGR 5%
11
Our Culture
12
Strategic Growth Priorities
2017-2019
Gain scale and efficiency in high growth, low-share markets
Grow loans and assets under management at above-market rates
Grow fee-generating businesses at the mid-single-digit rate
Drive earnings leverage by growing revenue at 2x the rate of expenses
Continue to prudently manage credit risk
Capitalize on growth opportunities in Kansas City following the Mobank acquisition
Supplement organic growth with selective lift outs and acquisitions that bolster product capabilities,
market presence, or both
Precise, targeted IT spend in areas where we will be rewarded with profitable growth
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Q&A with Steve Bradshaw
14
Commercial Banking Overview
and Panel Discussion
15
Norm Bagwell
Executive Vice President, Regional Banks
Regional Banking Overview
16
The Commercial Bank
Regional Banking
Norm Bagwell
Corporate Banking
Stacy Kymes
Middle Market (C&I) Energy
Business Banking Commercial Real Estate
Treasury Services Healthcare
Market CEO Channel TransFund
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Diversified Loan Portfolio
Loan Portfolio by Collateral Location:Loan Portfolio Segmentation
Services
18%
Energy
15%
Healthcare
13%
Personal
5%
Mfr 3%
Other C&I
3%
CRE
23%
Residential
Mortgage
11%
Wholesale/
Retail
9%
OK
19%
TX
33%
NM
5%
CO
8%
AZ 5%KS/MO
9%
Other
21%
Disciplined concentration management and diversified by sector and geography
are hallmarks of the BOKF credit approach
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Regional Bank Composition
Markets Business Units
Albuquerque Middle Market (C&I)
Arizona Business Banking
Arkansas Treasury Services
Colorado Specialty Groups
Dallas NativeAmerican
Fort Worth Financial Institutions
Houston Leasing
Kansas City Food & Commodities
Oklahoma City Heavy Equipment
Tulsa Marine Finance
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Regional Markets
% of Regional
Banks Profit
Profit Growth
2015-2016
Tulsa 25% 1.9%
OKC 16% 2.8%
Dallas 15% 15.4%
Houston 10% 7.1%
Colorado 9% 2.6%
New Mexico 6% 3.4%
Kansas City 5% 26.8%
Arizona 5% 24.3%
Ft. Worth 5% 14.2%
Arkansas 4% 8.7%
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• Deliver the entirety of BOKF to the markets we serve
• Mobilize all market resources to sell, service, and build the brand regardless of
role or LOB
• Commonality in approach
• Team based delivery
• Market coverage to drive expansion of the client base
• Asset generation
• Diversification of revenue
• Employee engagement
• Superior portfolio management
• Talent acquisition, development, recognition, and retention
Market CEO Channel Directives
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Key Drivers and Objectives
• Target $25MM to $1B in sales size companies
• Capacity utilization strategy creating expense leverage and efficiency
• Market coverage efforts designed to drive new and expanded relationships
• Single digit loan growth
• Focus on defending the deposit book
• Niche and specialty initiatives
$000s 2014 2015 2016 CAGR
Gross Loans 4,413,803 4,975,513 5,314,470 9.5%
Total Deposits 3,754,958 4,248,421 4,468,872 12.1%
Net Interest Revenue 123,713 137,623 150,107 9.6%
Operating Revenue 33,618 32,269 37,700 8.8%
Middle Market Banking Overview
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Key Drivers and Objectives
• Market generally consists of companies $5MM to $40MM in sales
• Deposit rich franchise with 75% of relationships having full treasury
• Solid momentum building off an improved 2016
• Strategically challenged due to competitive space and scale (All banks/all sizes)
• Double digit loan growth is a mission critical objective
• Pivot up market in coordination with Treasury and Middle Market
$000s 2014 2015 2016 CAGR
Gross Loans 625,769 662,978 706,360 4.5%
Total Deposits 1,139,752 1,257,988 1,326,217 7.1%
Net Interest Revenue 26,436 28,358 31,498 6.2%
Operating Revenue 5,629 6,192 6,882 6.7%
Business Banking Overview
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Market Coverage
Call Trend Franchise Building
* Revenue ≥ $10,000
17,540
25,995
28,056
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
2014 2015 2016
217
240
282
322
341
360
0
50
100
150
200
250
300
350
400
2014 2015 2016
New
Relationships
Expanded
Relationships
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Treasury Services
Balanced offering of technology, sales, and service
Healthcare is the fastest growing sector with strong potential
Ideally positioned to bank the “modern economy”
Core Competency of BOKF (Sales, Services, Platform)
Annuity Revenue Stream but Sensitive to Economic Cycles
(Volume)
New Products: Commercial Card, webERA, Same Day ACH
Rated A+ by Phoenix Hecht:
$4.8
$5.0
$5.2
$5.4
$5.6
$5.8
$6.0
$6.2
Commercial DDA Supported
4.2% CAGR
2013 2014 2015 2016
$52,000
$54,000
$56,000
$58,000
$60,000
$62,000
$64,000
$66,000
Gross Fee Revenue
4.3% CAGR
2013 2014 2015 2016
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Stacy Kymes
Executive Vice President, Corporate Banking
Energy, Healthcare, and Commercial Real Estate
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Energy Banking
Core competency of BOK for
over 100 years
Differentiated specialty lending
business
Substantially all first lien, senior
secured, reserve-based loans –
the sweet spot in energy lending
Regionally diverse collateral
focused on “lower 48” onshore
drilling
In-house engineering staff
represents significant competitive
advantage
At 3/31/17:
$2.8 billion unfunded commitments and
$2.5 billion O/S
~60/40 split between oil and gas
E&P line utilization 51% (below pre-
downturn levels)
78%
15%
7% Oil & Gas
Producers
Midstream &
Other
Energy
Services
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Energy Banking Attributes
Favorable LIBOR spreads
Collateralized by readily
marketable assets – oil and
natural gas
Advance rates typically under
60% of collateral value
Ability to redetermine collateral
values and remargin loans every
6 months
Favorable credit metrics
Full and valuable relationships with
E&P customers
Treasury management and deposits
Wealth Management
20 year average gross loss rate on E&P loans (gross chargeoffs as
a percent of period average loans) is 14.3 bps
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The Energy Downturn of 2014-2016:
A Retrospective
BOKF energy outstandings peaked at nearly $3 billion in December 2014 as the
downturn was accelerating
Pre-downturn peak was $107 oil in June 2014 and $6 gas on in February 2014
Our pre-downturn expectations (from 12/31/14 earnings conference call):
“We believe the highest near term risk in energy lending is in two areas - energy services and
second lien or ‘B’ tranches of loans.”
“We see two distinct risk periods…If commodity prices take less than a year to return to a
normalized, stable level, we will see some credits migrate to problem loans, but few if any
material losses in the portfolio. The spillover impact on the overall economy in our footprint will
be manageable.”
If the downturn does NOT behave like (previous downturns), longer term outcomes are
obviously more difficult to predict. At that point, we would be more likely to see loss content in
the portfolio and a greater impact on the overall economy, and in turn lower loan demand
across the business.”
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The Energy Downturn of 2014-2016:
A Retrospective
What happened?
The downturn lasted over two years
There was no noticeable “spillover effect” in oil-dependent states
BOKF experienced only one material loss of $21.6 million out of a pre-downturn portfolio of
over 600 borrowers
BOKF experienced total cumulative losses of $36.6 million or 1.5 percent of 12/31/14
outstandings
BOKF was consistently #1 or #2 in terms of credit performance among energy banks all
throughout the downturn
Low criticized energy assets as a percentage of portfolio
Low loss expectations (LLR as a % of Outstandings)
30
The Energy Downturn of 2014-2016:
12 Lessons Learned
1. Portfolio composition mattered
2. SNCs generally performed better
than non-SNCs
3. Large E&P borrowers performed
better than small E&P borrowers
4. First lien senior secured positions
did not get equitized
5. Wide-scale drawdowns on lines of
credit did not occur
6. Private equity never left the market
– although it did slow in Q1 2016
7. Texas and Oklahoma are more
diverse than investors believed,
and it was not “another 1980s” in
oil patch states
8. Services held up reasonably well
9. The regulators were reasonable
and took prudent actions through
the downturn
10. OPEC and its machinations were
largely irrelevant
11. U.S. exploration and production
companies became recognized as
the swing producers, and they
behaved rationally
12. Production and demand balanced
– but it took time
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Focus on first lien, senior secured, reserve-based lending
Maintain in house engineering staff
Avoid second lien
Cap energy prices in borrowing base during overheated commodity cycles
Limited availability on PUDs
Focus on “lower 48” production – avoid offshore
Maintain pricing and structure discipline in boom times
Consistent underwriting discipline and commitment to the industry whether
oil is $100 per barrel or $30 per barrel
Policy minimum of 10 wells in the collateral set
No single well can equal more than 20 percent of the total collateral
package
Loan maturity must be within the half-life of the property set
BOKF Energy Underwriting Discipline
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BOK Financial formed Healthcare
Banking as a Line of Business in
July 2013
As of December 2016,
commitments totaled $2.2 billion
across 35 states. Commitments
are classified among three
categories:
Senior Housing
Hospitals
Service Medical
Senior Housing (highlighting
skilled nursing) is a strategic
focus due to favorable risk/return
Healthcare Banking
53%
23%
24%
Senior
Housing
Hospital
Service
Medical
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Strategy
Senior Housing
Strong strategic focus on skilled nursing facilities where the market
possesses significant barriers to entry
Continued prudent expansion into new territories
Hospitals
Strategic focus on large health systems within BOK Financial’s metropolitan
markets
Selective expansion in other urban markets and physician-owned hospitals
Credit relationships enhanced by significant treasury management
opportunities
Service Medical
Selective expansion due to asset-lite business composition
34
Healthcare Banking Attributes
Favorable LIBOR spreads
Above-average loan utilization rates
Predominately BOK Financial originated commitments
Less than 14% of commitments from broadly syndicated transactions
Senior Housing commitments real-estate collateralized and secured
Favorable credit metrics
No charge-offs since line of business inception
No senior housing charge-offs (net of recoveries) since 2003
35
Despite persistent regulatory and legislative changes, the healthcare industry
continues to grow with national healthcare expenditures now comprising 18% of
GDP and projected to grow to 22% of GDP within the next decade
An Ongoing Growth Opportunity
Source: MedPAC
36
Centralized Underwriting
Centralized underwriting streamlines workflow, promotes consistency, and
enhances long-term credit outcomes
Seven senior underwriters possess an average of 20 years of banking
experience and nearly seven years of healthcare experience
Senior underwriters have served in a variety of roles within the organization
including:
Relationship manager
Loan review officer
Business banking approver
Finance analyst
Senior professionals underwrite new relationships and complex restructuring of
existing relationships. These senior underwriters also serve as advisors to
Relationship Managers throughout deal process
37
Performance
Consistent and prudent growth,
including 17% CAGR in loan
outstandings since inception
Significant ancillary business
opportunities including:
$7MM of healthcare treasury
revenue during 2016 alone
$2MM of syndication revenue
since line of business inception
$10MM of mezzanine financing
since line of business inception
Significant mineral and asset
management relationships
referred to BOKF’s wealth
management division.
38
What’s Next
Continued strategic focus on Senior Housing sector (highlighting skilled
nursing) with increased penetration in recently approved markets
“Sell-the-bank” focus with particular cross-selling emphasis on healthcare
treasury management, wealth management, and derivative product offerings
Capitalize on existing healthcare professionals in BOK Financial markets to
increase local market presence
Opportunistically add talent outside of BOK Financial’s existing footprint
Infrastructure investment to meet planned growth
Monitor regulatory environment and fine-tune customer selection accordingly
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OK
TX
NMCOAZ
KS/MO
Other
CRE Portfolio by Collateral Location
Construction/
Land Development
Retail
Office
Multifamily
Industrial
Other
CRE Portfolio by Product Type
Commercial Real Estate
Concentration management is key to BOKF’s commercial real estate strategy
Overall CRE exposure capped as percent of Tier 1 Capital + Reserves as well as percent
of overall portfolio
Sub-limits by product type and geography
Proven willingness to reduce origination efforts when internal limits are approached, even
when to do so limits overall loan growth
40
New or renewal term and construction loans over $2,000,000
Cash flow sensitivity for required debt service:
Current and pro-forma cash flow stressed for:
Interest Rate
Vacancies
CAP Rates
Rental Rates
Variable operating expenses
Officer support required for:
Discussion of stress parameters and analysis results
Mitigating factors (guarantor support, pending takeout, etc.) on highly sensitive
properties
CRE Underwriting – Stress Testing
41
Appraised values evaluated
for acceptable CAP rates
considering market data and
historical investment returns
Internal value established
using BOKF minimum CAP
Rates for underwriting and
grading decisions
Considerations include:
Property Class (age, condition,
rental rate volatility, market
vacancy history, location,
permanent financing options)
Property Type (multifamily,
senior housing, industrial, retail,
office)
GSA or Credit Tenant Lease
CRE Underwriting – CAP Rates
42
1.19%
2.46%
1.17%
0.40%
0.36% 0.77%
0.13%
0.43%
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
10 Yr Max 10 Yr Min 10 Yr Avg
CLD – Res Dev Max = 9%
BOKF 10-year CRE Loss Rates
43
Marc Maun
Chief Credit Officer
The Current Credit Environment
44
Current Credit Environment
Energy portfolio continues to improve
No signs of material stress in non-energy portfolio
Net recoveries for two consecutive quarters
Material reductions in non-accruals and non-performing assets
Healthy combined allowance for credit losses to period end loans of 1.52%
0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
$0
$50
$100
$150
$200
$250
$300
2011 2012 2013 2014 Q1 15 Q2 15 Q3 15 2015 Q1 16 Q2 16 Q3 16 4Q 16 1Q 17
M
ill
io
n
s
Required ACL (before Q&E) ACL Q&E ACL as a Percent of Total Loans
45
Reserve for Credit Losses - Policy
Evaluation of loan portfolio by industry (29 categories)
For each industry:
Greater of 10 year or trailing 12 months gross loss rate
For the graded portion of the portfolio, 20 categories:
Correlation of our loss data and grades to Moody’s loss data and ratings
Comparison of current weighted average risk grade (WARG) to historical WARG
Loss rate adjustment based on correlation to Moody’s data, positive or negative for
movement in WARG
Credit cycle adjustment when loss rates are not representative of the current credit
cycle.
Additional industry adjustment for credit risk that currently exists in the portfolio
Non-specified Qualitative and Environmental factors:
Factors not related to specific industries
Economic (national and regional), interest rates, concentration of large balance loans
46
Retail CRE:
Total outstandings of $745 million at
3/31/17
Criticized/classified Retail CRE loans
totaled $6MM at 3/31/17 – less than 1% of
the portfolio
$4MM paid off in April
No exposure to traditional enclosed malls
Very limited exposure to high-profile
troubled retailers
Well-diversified by product type and
geography
Retail CRE portfolio down 8.1% over past
12 months
Portfolio is focused on best-in-class retail
developers with multiple sources of
repayment
Each new loan is stress tested at
origination to ensure no dependencies on
any single tenant
Focus Areas: Retail CRE and Healthcare
Healthcare
Total outstandings of $2.3 billion at 3/31/17
Limited exposure to asset-light, cash flow
based healthcare loans that have caused
credit issues at other regional banks
Well-diversified by product type and
geography
Portfolio is focused on best-in-class owner
operators with multiple sources of
repayment
Criticized/classified healthcare loans
totaled $76MM at 3/31/17 or 3.3% of the
portfolio
47
Commercial Banking Q&A
48
Stacy Kymes
Executive Vice President, Commercial Banking
Brian Bourgeois
Executive Vice President, TransFund
Transaction Processing Overview
49
TransFund History
1975: Bank of Oklahoma installs first ATM in State of Oklahoma
1981: TransFund becomes a shared EFT Network by signing its first
participating Financial Institution
Oklahoma Networks:
• SCS (Fiserv) • Exchequer (MPact) • ChecOKard (Chase) • TransFund
1990s: TransFund saturates Oklahoma and begins concentrating on growth
outside of Oklahoma
50
ATM Network
Among the top 10 networks in the US
Operates in 26 states
63% of clients are outside of Oklahoma generating
55% of the revenue
Clients: 221 Banks, 150 Credit Unions, 4 C-Store
partners
In 2016, processed 569 million EFT transactions
Merchant Payment Processing
Process payments for 6,697 merchant and cash
advance locations
In 2016, processed $2.2 billion in merchant sales
0
100
200
300
400
500
600
2011 2016
EFT Transaction
Volumes (M)
SIG POS PIN POS ATM
$-
$500
$1,000
$1,500
$2,000
$2,500
2011 2016
Merchant Volume
$Mil
Retail Sales Cash Advance
CAGR: 8.18%
CAGR: 7.20%
TransFund Today
51
TransFund Overview
Customers
Financial Institutions (Banks / Credit Unions)
Convenience Stores
Merchants
Products
ATM Driving
Debit Card Processing Services
Merchant Payment Processing
52
Payment Card Transaction Flow
53
Growth Strategies
TransFund provides mega-bank products and solutions to
community banks and credit unions
On/Off Spend
Thresholds
Location Region Transaction
Type
Merchant
Type
Mobile
54
TransFund builds relationships with Convenience Stores allowing
participating financial institutions Surcharge-Free access to
ATMs.
TransFund also offers access to a National Surcharge
Free Network with over 25,000 locations.
Surcharge-Free ATMs
Growth Strategies
55
TransFund offers unique custom affinity card solutions to increase
fee income for participating financial institutions.
School Employee Health Savings Community
Charitable Personal Photo Business
Card Products
Growth Strategies
56
Affinity/Loyalty programs
Rewards
Sweepstakes
Cash Back
Card Linked Offers
Charitable Cards
TransFund analyzes the primary drivers of financial institutions’
debit card portfolios (penetration, activation, usage, revenue, etc.)
enabling them to make precise marketing decisions to increase
profitability.
PAU Analytics
Growth Strategies
Growth Strategies
57
Key Objectives 2017
EMV
Apple Pay / Samsung Pay / Android Pay
Mobile
ATM Managed Services
Grow Merchant Services
Continue to monitor evolution of FinTech
in payments space for additional opportunities
58
TransFund Revenue Growth
10 Year CAGR = 7.1%
59
Transaction Processing Q&A
60
Intermission
Presentations will resume at approximately
10:30 AM eastern time
61
Scott Grauer
Executive Vice President, Wealth Management
Wealth Management Overview
62
Wealth Management at BOKF
Differentiated products and services that address all aspects of the
market from mass affluent to ultra-high net worth
Capability dates back to the origins of the bank in the early 1900s
Trust powers since 1918
Fee-based asset management since 1949
Balanced revenue model: net interest income, fee-based asset
management, and transactional revenue
Well positioned to take advantage of the biggest demographic trend
facing the financial services industry: the retirement of the baby boomers
and the coming transition of over $30 trillion of wealth to their heirs
63
BOKF Wealth Management
By the Numbers
KPI Q1 2017 Notes:
Assets Under Management or Administration $77.4 billion 13.3% growth for 12 months ended 3/31/17
Fiduciary Assets $44.4 billion 7.6% growth for 12 months ended 3/31/17
Average Loans $1.3 billion 8% of BOKF total
Average Assets $7.2 billion 22% of BOKF total
Average Deposits $5.6 billion 25% of BOKF total
Total Net Interest Revenue
(Trailing twelve months ended 3/31/17)
$68.6 million 9% of BOKF total
Total Fee Income
(Trailing twelve months ended 3/31/17)
$288.6 million 41% of BOKF total
Four primary lines of business:
• The Private Bank
• Institutional Wealth
• BOK Financial Securities
• Cavanal Hill
64
Wealth Management AUMA Growth
10.2% CAGR
65
Wealth Management Revenue Growth
8.6% CAGR
66
Wealth Management Loans and Deposits
6.7% CAGR
4.3% CAGR
67
BOK Financial
Securities
22%
Institutional
Wealth
54%
The Private
Bank 20%
Cavanal Hill
4%
Wealth Management Revenue
and AUMA by Business Line
BOK Financial
Securities
40%
Institutional
Wealth
15%
The Private
Bank 40% Cavanal Hill
5%
Wealth Revenue by LOB: Wealth AUMA by LOB:
68
Awards, Recognition, and Rankings:
Five top-ten rankings for investment banking underwriting
services
One of the top 25 firms that fulfills the hedging needs of the
mortgage banking industry.
Practice areas:
Institutional Sales & Trading
Retail Brokerage
Investment Banking
Financial Risk Management
Metrics:
More than $1 trillion in traded securities
annually
Growth Strategies:
Connecticut lift-out; expand services to
mortgage industry
A growing financial institutions group
Continued growth in recurring revenues
(NIR and fee-based asset
management)
BOK Financial Securities
69
Connecticut Trading Desk
BOK Financial is a significant player in all aspects of the mortgage industry:
Origination
Servicer
Owner of mortgage securities
Top 25 TBA player
Secondary dealer of mortgage securities
Connecticut trading desk maximizes opportunities from this positioning in the
mortgage industry:
August 2016 lift-out of 6 employees from a brokerage firm
Expertise in specified pools
Overlapping customers with BOKF Little Rock office
Identifies specific mortgages and pools of mortgages for investors with specific
needs/interests
Ability to trade in CRA and “scratch and dent” mortgages
70
Awards, Recognition, and Rankings:
14 “Best in Class” awards – Plan Sponsor Magazine 2016
Seventh largest corporate trustee bank ranked by number of
issues and dollar amount
Practice areas:
Bond Trustee Services
Escrow Services
Retirement Plan Services
Investment Management Services and
Investment Consulting
Asset Custody, Reporting, and
Performance Measurement
Metrics:
61 years of experience
Clients from coast to coast and
participants in virtually every state
More than 100 professionals serving our
Retirement Plan clients
Growth Strategies
3(38) fiduciary services
Bankruptcy trustee services
Comprehensive retirement strategies
Institutional Wealth
71
Practice Areas:
SMAs and mutual funds
Acts as CIO for all of wealth management
Fixed income (taxable and tax free)
Equity (fundamental and quantitative)
Cash management offerings
Metrics:
Currently manages approximately $7 billion in
assets; approximately $3 billion direct
Award-winning portfolio managers supported by
teams of experienced analysts with an average
of more than 14 years industry experience
Growth Strategies:
World Energy Fund
Opportunistic Fund
Quantitative Multi-cap Equity
Awards, Recognition, and Rankings:
Two five-star ratings from Morningstar for Cavanal Hill
Three #1 Lipper awards in 2016 for Cavanal Hill
Cavanal Hill
Equity
Strategies
34%
Fixed Income
33%
Cash
Management
33%
72
The Private Bank
Practice Areas:
Lending and deposit taking
Personal trust services
Mineral rights management
Metrics:
$143 million of revenue for TTM 3/31/17
$15.2 billion of trust assets at 3/31/17
$1.3 billion average loans
$3.3 billion average deposits
Growth Strategies:
Pricing discipline across all markets
Efficiencies from roll up acquisitions
Leverage wealth creation within BOKF footprint
73
Wealth Management Q&A
74
Pat Piper
Executive Vice President, Consumer Banking
Glenn Brunker
Senior Vice President, President, BOKF Mortgage
Consumer Banking and Mortgage Overview
75
Deposit mix ($bn)
$21
$20
$21
$21
$23
$0
$6
$12
$18
$24
Dec '12 Dec '13 Dec '14 Dec '15 Dec '16
Demand Interest-bearing transaction Savings Time
Strong Core Deposit Franchise
MSA Branches
Deposit
share
Tulsa 25 32%
DFW 21 2%
Oklahoma City 18 13%
Albuquerque 16 9%
Houston 12 1%
Denver 11 2%
Kansas City 6 2%
Phoenix 4 1%
Northwest Arkansas 2 4%
Other MSAs 9
Total Branches 124
Source: SNL
Source: Company filings; SNL Financial
76
Optimizing Delivery
76
Significant investment to create a
strong digital foundation
Established the Digital Banking Center
of Excellence
Establish Virtual Operations Support,
lowering delivery cost while preserving
experience and risk management
Strategic reduction of banking
center network vs. peers at
15%.
o Exit Instore Channel
o $13MM annual expense
reduction
o Focus on solutions vs.
transactions
126 Banking Centers, down 28%.
77
Positioned for Rising Rates
7 distinct brands priced
at the market-level
Market compositions
offer pricing advantage
Positioned to price
efficiently when rates
move
Ability to test and learn
Upper, Middle, and Lower refer to market competitive position.
Market Based Pricing Differential
Upper
Middle
Lower
0.5%
Consumer Banking Deposit Concentration
52%
1.4%
13%0.9%
8.5%
23.3%
++
+
Par
-
- - OK
AZ
K.C.
NM
CO
AR
TX
78
-
50,000
100,000
150,000
200,000
2012 2013 2014 2015 2016
Mortgage Banking Revenue
($000s)
Originating and marketing Servicing
Mortgage Banking
0.0
5.0
10.0
15.0
20.0
25.0
2012 2013 2014 2015 2016
Servicing Portfolio ($B)
2016 Top 50 U.S. mortgage originator
Balanced fee generating business aligned
with global strategy
2016 Annual origination volume ~ $6.3
billion
Diversified platform – retail and direct
origination channels
Servicing $23 billion of mortgages at
12/31/16
Seasoned leadership team
Portfolio delinquency superior to industry
MSR asset hedged within Treasury;
Maintain neutral hedging strategy
79
Mortgage Banking –
Strategic Focus
Grow Sales Platform
Scale and optimize origination mix;
Purchase money stability
Cultivate portfolio retention, cross sell and
affinity relationship programs
Enhance marketing / digital connectivity
Surgical product and portfolio expansion
Enhance Operational Excellence
Streamline customer centric process
Disciplined margin management
Optimized capital markets execution
Strengthen the risk culture
Three tier risk governance
Regionalized underwriting / operations
structure; Disciplined credit culture
$0.0
$2.0
$4.0
$6.0
$8.0
$10.0
$12.0
$14.0
$16.0
$18.0
Q1
'15
Q2
'15
Q3
'15
Q4
'15
Q1
'16
Q2
'16
Q3
'16
Q4
'16
Q1
'17
Servicing Revenue ($MM)
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
Q1
'15
Q2
'15
Q3
'15
Q4
'15
Q1
'16
Q2
'16
Q3
'16
Q4
'16
Q1
'17
Mortgage loan refinances to total fundings
80
Mortgage Banking –
Strategic Focus
0%
5%
10%
15%
20%
25%
30%
35%
40%
Q1
2015
Q2
2015
Q3
2015
Q4
2015
Q1
2016
Q2
2016
Q3
2016
Q4
2016
HomeDirect Channel % of Originations
0
500
1,000
1,500
2,000
2,500
3,000
Q1
2015
Q2
2015
Q3
2015
Q4
2015
Q1
2016
Q2
2016
Q3
2016
Q4
2016
Cost to Produce per Loan
Invest in Technology
Upgraded loan operating / servicing
platform with supporting technologies
Install customer portal offering robust digital
capability
Implement CMS solution to enhance lead
conversion; Optimize data
Leverage HomeDirect Channel
Accelerate HomeDirect growth as a
percentage of total originations; Driven by
shift in buyer behavior
Scale HomeDirect third party referral source
originations; Build purchase money base
Maintain focus on delivering efficiencies
from originations through servicing
($)
81
Consumer Banking Q&A
82
Intermission
Presentations will resume at approximately
12:30 PM eastern time
83
Steven Nell
Executive Vice President, Chief Financial Officer
Financial Overview
84
Earnings Momentum:
• Noteworthy items impacting Q1 profitability:
• Improved interest rate environment. BOKF balance sheet behaving more asset sensitive in the
early part of the current interest rate cycle.
• Continued healthy fee and commission income, driven by wealth management.
• Much better expense management: total expenses down $21 million despite full quarter of Mobank-
related operating expenses.
• Significant improvement in MSR hedging outcomes.
• Benign credit environment – no provision for loan losses in the quarter.
Q1 2017 Q4 2016 Q1 2016
Diluted EPS $1.35 $0.76 $0.64
Net income before
taxes ($M)
$126.8 $72.4 $62.4
Net income
attributable to BOKF
shareholders ($M)
$88.4 $50.0 $42.6
$42.6
$65.8
$74.3
$50.0
$88.4
$0.64
$1.00
$1.13
$0.76
$1.35
1Q16 2Q16 3Q16 4Q16 1Q17
Net Income
Net income attributable to shareholders
Net income per share - diluted
85
2017 Expectations
Mid-single-digit loan growth for the full year
$700 million reduction in available for sale securities portfolio for the full year
Stable to increasing net interest margin
Low-single-digit net interest revenue growth (linked quarter annualized)
Loan loss provision of $15 - $20 million for the year
Low-single-digit revenue growth from fee-generating businesses on a trailing twelve month basis
Expenses flat to slightly down compared to 2016 (GAAP basis)
Capital deployment through organic growth, acquisitions, dividends, and limited stock buybacks
86
Sustainability of Earnings Momentum
Metric Guidance Rationale
Net Interest Margin Barring dramatic change in competitive environment or deposit betas, NIM is
expected to trend up for balance of the year
Net Interest
Income
Loan growth offset by reduction in AFS securities portfolio, combined with higher
NIM, should result in consistent low-single-digit sequential increases for balance of
2017
Fee Income Strength in wealth management is offsetting softness in other fee revenue lines.
Expect Transfund to rebound from soft first quarter, and mortgage to be pressured all
year. Overall, we expect continued mid single digit growth on trailing twelve month
basis.
Expense
Management
Personnel Expense should remain relatively flat compared to Q1 for balance of the
year.
FDIC expenses lower due to risk factors. This impacted the P&L earlier than we
expected. Should be sustainable.
Professional fees and services lower due to completion of Mobank transaction and
insourcing of certain mortgage functions. Should be sustainable.
MSR prepayment (amortization) expense will fluctuate with the refi market but should
run consistently lower than 2016 ($40.7 million).
Loan Loss
Provision
Guided lower after Q1 earnings. New guidance range $15-$20 million.
87
Interest Rate Risk Management
Managing the balance sheet to be neutral for interest rate movements is a
core, fundamental tenet of BOKF’s long-term philosophy
If BOKF had moved 4% asset sensitive (peer average) on January 1, 2013
(assumed as the starting date for the current banking industry asset
sensitivity craze) it would have forsaken more than $300 million in net
interest income over the ensuing four years
88
Interest Rate Risk Management
Non-maturity Deposit Assumptions
• Now, more than ever, non-maturity deposit assumptions play a critical role in the
measurement of interest rate risk.
• Relatively small differences in repricing and balance assumptions can drive large
differences among the interest rate risk positions reported by banks.
What This Means for BOKF
• Our modestly liability-sensitive position in an UP 200bp scenario assumes
- Historical interest-bearing NMD product betas with no additional lag over the next few
rate hikes
- Material migration of non-interest DDA into interest-bearing alternatives
• To the extent there’s additional pricing lag over the next few rate hikes (relative to
pre-crisis product betas), BOKF will outperform expectations
89
Liquidity/Deposits
• Liquidity remains strong
• No material pressure on deposit pricing at this time
• Liquidity/deposit initiatives have been developed, inventoried, and
prioritized
• Focus is on optimizing the balance between growth and cost as
competition for deposits increases
NMD/Cust
REPO
DDA
FHLB
Capital
CDs
All Other
BOKF Funding Sources
1Q17 Average Balances
Securities
Collateral
$4.0 B
Brokered
Deposits
$3.0 B
Fed Funds
$3.3 B
BOKF Wholesale Funding Availability
$10.3 billion as of 03/31/17
90
$8.4 Billion at 3/31/17
High quality, actively managed
Securities portfolio used primarily
to manage interest rate risk and
generate incremental net interest
revenue
Consistent strategy; actively
managed for total return
Total AFS portfolio estimated
duration of 3.1 years
Duration expected to extend to 3.4
years with 200bp interest rate
upward shock
Agency
RMBS,
$5.4
Agency
CMBS,
$2.9
Other,
$0.1
Available for Sale Securities Portfolio
91
Uses of Capital / Rationale
Capital Management
BOKF internal operating limit: maintain 100 basis point operating buffer over regulatory
minimum for a well-capitalized bank, including the capital conservation buffer.
Current Priorities
Organic growth
Regular quarterly dividends
M&A
Stock buyback
1 Regulatory minimum includes the capital conservation buffer.
Capital Ratios
Tier 1 Common
Equity Tier 1 Risk Based Total Risk Based
Ratio 11.60% 11.60% 13.26%
Excess versus 100 bp over
regulatory minimum1
$896 million $523 million $438 million
92
M&A Criteria and Return Objectives
Whole bank acquisitions
Primarily in-market (TX, KS/MO, CO)
Bank and non-bank entities
Ability to leverage existing business or add elements
Revenue-generating capabilities
Solid customer base
Talented employee continuance
Expense synergies are important, but secondary to revenue generation
Cash-on-cash return (IRR) is primary metric
Interested in EPS impact and other metrics (TBV multiple, TBV earn back), but
secondary to return metrics
Active executive calling/relationship building effort underway
No material changes in M&A strategy and approach
since prior investor day
93
Conclusion: BOKF is a Best-in-
Class Midsized Regional Bank
A consistent strategy that works
Plentiful organic growth opportunities
Disciplined
Entrepreneurial
A mix of fee businesses unlike any other in the regional banking sector…all of which would
trade at a premium on a stand alone basis
A long-term focus that consistently outperforms peers across the economic cycle
BUT…BOKF trades at a discount to regional peers:
Price/Forward
Earnings Price/TBV
CFR 15.7 2.5
TCBI 15.7 2.0
PB 14.7 2.6
UMB 16.8 2.1
CBSH 17.7 2.3
Peer Avg 16.1 2.3
BOKF 15.0 1.9
Discount to peers -7% -18%
94
Conclusion:
BOKF is a Best-in-Class Midsized Regional
Bank
And a great investment opportunity for
investors.
95
Open Q&A with Leadership Team