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v3.25.3

Segment Reporting (Tables) | 9 Months Ended
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Sep. 30, 2025
Segment Reporting [Abstract] |
Schedule of Segment Reporting Information | The following tables present certain financial information for each reportable business segment for the three and nine months ended September 30, 2025 and 2024 and as of September 30, 2025 and December 31, 2024. The application and development of management reporting methodologies is a dynamic process and is subject to periodic enhancements. As these enhancements are made, financial results presented by each reportable business segment may be periodically revised. Loan and deposit transfers occur from time to time between reportable business segments primarily to maintain the migration of clients and relationship managers between segments; however, prior period loan and deposit balances and any related net interest income and FTP are not adjusted for transfers.
| Three Months Ended September 30, 2025
(in thousands) | Wholesale Banking(1) |  | Community Banking(1) |  | Consumer Banking(1) |  | Financial Management Services(1) |  | Treasury and Corporate Other(2) |  | Synovus Consolidated
Net interest income (expense) | $ | 186,300 |  |  | $ | 105,612 |  |  | $ | 136,631 |  |  | $ | 21,882 |  |  | $ | 24,270 |  |  | $ | 474,695 |
Provision for (reversal of) credit losses | 28,368 |  |  | 11,051 |  |  | 5,248 |  |  | 3,995 |  |  | (26,972) |  |  | 21,690 |
Net interest income (expense) after provision for credit losses | 157,932 |  |  | 94,561 |  |  | 131,383 |  |  | 17,887 |  |  | 51,242 |  |  | 453,005 |
Service charges on deposit accounts | 5,943 |  |  | 7,642 |  |  | 12,216 |  |  | 4 |  |  | 498 |  |  | 26,303 |
Fiduciary and asset management fees | — |  |  | — |  |  | — |  |  | 21,039 |  |  | — |  |  | 21,039 |
Card fees | 3 |  |  | 8,894 |  |  | 6,729 |  |  | — |  |  | 4,268 |  |  | 19,894 |
Brokerage revenue | — |  |  | — |  |  | — |  |  | 21,673 |  |  | — |  |  | 21,673 |
Mortgage banking income | — |  |  | — |  |  | — |  |  | 4,374 |  |  | — |  |  | 4,374 |
Capital markets income | 10,986 |  |  | 1,622 |  |  | — |  |  | 38 |  |  | 1,298 |  |  | 13,944 |
Other non-interest revenue | 4,948 |  |  | 724 |  |  | 1,486 |  |  | 1,569 |  |  | 24,743 |  |  | 33,470 |
Total non-interest revenue | 21,880 |  |  | 18,882 |  |  | 20,431 |  |  | 48,697 |  |  | 30,807 |  |  | 140,697 |
Salaries and other personnel expense | 23,474 |  |  | 26,369 |  |  | 31,363 |  |  | 31,679 |  |  | 84,428 |  |  | 197,313 |
Other operating expense(1)(2) | 8,259 |  |  | 11,092 |  |  | 17,970 |  |  | 7,807 |  |  | 106,288 |  |  | 151,416 |
Total non-interest expense | 31,733 |  |  | 37,461 |  |  | 49,333 |  |  | 39,486 |  |  | 190,716 |  |  | 348,729 |
Income (loss) before income taxes | $ | 148,079 |  |  | $ | 75,982 |  |  | $ | 102,481 |  |  | $ | 27,098 |  |  | $ | (108,667) |  |  | $ | 244,973 |
| Three Months Ended September 30, 2024
(in thousands) | Wholesale Banking(1) |  | Community Banking(1) |  | Consumer Banking(1) |  | Financial Management Services(1) |  | Treasury and Corporate Other |  | Synovus Consolidated
Net interest income (expense) | $ | 181,596 |  |  | $ | 100,910 |  |  | $ | 136,329 |  |  | $ | 26,813 |  |  | $ | (4,908) |  |  | $ | 440,740 |
Provision for (reversal of) credit losses | 31,313 |  |  | 10,617 |  |  | 5,263 |  |  | 4,082 |  |  | (27,841) |  |  | 23,434 |
Net interest income (expense) after provision for credit losses | 150,283 |  |  | 90,293 |  |  | 131,066 |  |  | 22,731 |  |  | 22,933 |  |  | 417,306 |
Service charges on deposit accounts | 5,399 |  |  | 7,373 |  |  | 10,520 |  |  | 5 |  |  | 386 |  |  | 23,683 |
Fiduciary and asset management fees | — |  |  | — |  |  | — |  |  | 19,714 |  |  | — |  |  | 19,714 |
Card fees | 3 |  |  | 7,363 |  |  | 6,671 |  |  | — |  |  | 4,402 |  |  | 18,439 |
Brokerage revenue | — |  |  | — |  |  | — |  |  | 20,810 |  |  | — |  |  | 20,810 |
Mortgage banking income | — |  |  | — |  |  | — |  |  | 4,033 |  |  | — |  |  | 4,033 |
Capital markets income | 6,906 |  |  | 1,815 |  |  | — |  |  | — |  |  | 1,563 |  |  | 10,284 |
Other non-interest revenue | 2,637 |  |  | 763 |  |  | 1,787 |  |  | 1,884 |  |  | 19,946 |  |  | 27,017 |
Total non-interest revenue | 14,945 |  |  | 17,314 |  |  | 18,978 |  |  | 46,446 |  |  | 26,297 |  |  | 123,980 |
Salaries and other personnel expense | 21,514 |  |  | 25,543 |  |  | 30,260 |  |  | 30,214 |  |  | 77,283 |  |  | 184,814 |
Other operating expense(1) | 9,091 |  |  | 12,267 |  |  | 19,282 |  |  | 7,727 |  |  | 80,509 |  |  | 128,876 |
Total non-interest expense | 30,605 |  |  | 37,810 |  |  | 49,542 |  |  | 37,941 |  |  | 157,792 |  |  | 313,690 |
Income (loss) before income taxes | $ | 134,623 |  |  | $ | 69,797 |  |  | $ | 100,502 |  |  | $ | 31,236 |  |  | $ | (108,562) |  |  | $ | 227,596 |
(1) Other operating expense for each reportable segment primarily includes, net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. (2) Treasury and Corporate Other includes merger-related expense of $23.8 million in the third quarter of 2025 related to the proposed Merger with Pinnacle.
| Nine Months Ended September 30, 2025
(in thousands) | Wholesale Banking(1) |  | Community Banking(1) |  | Consumer Banking(1) |  | Financial Management Services(1) |  | Treasury and Corporate Other(2) |  | Synovus Consolidated
Net interest income | $ | 539,546 |  |  | $ | 303,784 |  |  | $ | 400,499 |  |  | $ | 64,711 |  |  | $ | 80,100 |  |  | $ | 1,388,640 |
Provision for (reversal of) credit losses | 90,683 |  |  | 32,929 |  |  | 15,895 |  |  | 12,035 |  |  | (115,687) |  |  | 35,855 |
Net interest income after provision for credit losses | 448,863 |  |  | 270,855 |  |  | 384,604 |  |  | 52,676 |  |  | 195,787 |  |  | 1,352,785 |
Service charges on deposit accounts | 17,511 |  |  | 22,654 |  |  | 32,889 |  |  | 12 |  |  | 1,609 |  |  | 74,675 |
Fiduciary and asset management fees | — |  |  | — |  |  | — |  |  | 61,288 |  |  | — |  |  | 61,288 |
Card fees | 8 |  |  | 28,005 |  |  | 19,955 |  |  | — |  |  | 13,285 |  |  | 61,253 |
Brokerage revenue | — |  |  | — |  |  | — |  |  | 62,779 |  |  | — |  |  | 62,779 |
Mortgage banking income | — |  |  | — |  |  | — |  |  | 12,147 |  |  | — |  |  | 12,147 |
Capital markets income | 22,034 |  |  | 4,253 |  |  | 226 |  |  | 342 |  |  | 6,990 |  |  | 33,845 |
Other non-interest revenue | 11,999 |  |  | 2,567 |  |  | 5,061 |  |  | 4,973 |  |  | 60,710 |  |  | 85,310 |
Total non-interest revenue | 51,552 |  |  | 57,479 |  |  | 58,131 |  |  | 141,541 |  |  | 82,594 |  |  | 391,297 |
Salaries and other personnel expense | 72,762 |  |  | 81,266 |  |  | 91,945 |  |  | 94,423 |  |  | 234,610 |  |  | 575,006 |
Other operating expense(1)(2) | 24,858 |  |  | 32,918 |  |  | 53,787 |  |  | 23,943 |  |  | 261,952 |  |  | 397,458 |
Total non-interest expense | 97,620 |  |  | 114,184 |  |  | 145,732 |  |  | 118,366 |  |  | 496,562 |  |  | 972,464 |
Income (loss) before income taxes | $ | 402,795 |  |  | $ | 214,150 |  |  | $ | 297,003 |  |  | $ | 75,851 |  |  | $ | (218,181) |  |  | $ | 771,618 |
| Nine Months Ended September 30, 2024
(in thousands) | Wholesale Banking(1) |  | Community Banking(1) |  | Consumer Banking(1) |  | Financial Management Services(1) |  | Treasury and Corporate Other(3) |  | Synovus Consolidated
Net interest income | $ | 546,836 |  |  | $ | 298,030 |  |  | $ | 410,506 |  |  | $ | 75,283 |  |  | $ | (36,072) |  |  | $ | 1,294,583 |
Provision for (reversal of) credit losses | 91,616 |  |  | 29,898 |  |  | 15,339 |  |  | 11,868 |  |  | (44,903) |  |  | 103,818 |
Net interest income after provision for credit losses | 455,220 |  |  | 268,132 |  |  | 395,167 |  |  | 63,415 |  |  | 8,831 |  |  | 1,190,765 |
Service charges on deposit accounts | 15,759 |  |  | 20,823 |  |  | 30,960 |  |  | 13 |  |  | 848 |  |  | 68,403 |
Fiduciary and asset management fees | — |  |  | — |  |  | — |  |  | 58,455 |  |  | — |  |  | 58,455 |
Card fees | 8 |  |  | 23,612 |  |  | 19,734 |  |  | — |  |  | 13,989 |  |  | 57,343 |
Brokerage revenue | — |  |  | — |  |  | — |  |  | 63,974 |  |  | — |  |  | 63,974 |
Mortgage banking income | — |  |  | — |  |  | — |  |  | 11,395 |  |  | — |  |  | 11,395 |
Capital markets income | 18,271 |  |  | 5,306 |  |  | — |  |  | 430 |  |  | 7,981 |  |  | 31,988 |
Other non-interest revenue(3) | 8,178 |  |  | 2,403 |  |  | 5,538 |  |  | 4,888 |  |  | (198,548) |  |  | (177,541) |
Total non-interest revenue | 42,216 |  |  | 52,144 |  |  | 56,232 |  |  | 139,155 |  |  | (175,730) |  |  | 114,017 |
Salaries and other personnel expense | 69,269 |  |  | 80,606 |  |  | 90,002 |  |  | 93,772 |  |  | 219,093 |  |  | 552,742 |
Other operating expense(1) | 31,221 |  |  | 35,983 |  |  | 63,351 |  |  | 22,198 |  |  | 232,737 |  |  | 385,490 |
Total non-interest expense | 100,490 |  |  | 116,589 |  |  | 153,353 |  |  | 115,970 |  |  | 451,830 |  |  | 938,232 |
Income (loss) before income taxes | $ | 396,946 |  |  | $ | 203,687 |  |  | $ | 298,046 |  |  | $ | 86,600 |  |  | $ | (618,729) |  |  | $ | 366,550 |
(1) Other operating expense for each reportable segment primarily includes, net occupancy, equipment, and software expense, third-party processing and other services, professional fees, and FDIC insurance and other regulatory fees. (2) Treasury and Corporate Other includes merger-related expense of $23.8 million in the third quarter of 2025 related to the proposed Merger with Pinnacle. (3) Treasury and Corporate Other includes a net loss of $256.7 million primarily due to the strategic repositioning of the investment securities portfolio in the second quarter of 2024.
| September 30, 2025
(dollars in thousands) | Wholesale Banking |  | Community Banking |  | Consumer Banking |  | Financial Management Services |  | Treasury and Corporate Other |  | Synovus Consolidated
Loans, net of deferred fees and costs | $ | 25,821,429 |  |  | $ | 8,075,467 |  |  | $ | 2,603,853 |  |  | $ | 5,210,585 |  |  | $ | 2,041,900 |  |  | $ | 43,753,234 |
Deposits | $ | 14,319,619 |  |  | $ | 11,126,772 |  |  | $ | 17,585,811 |  |  | $ | 1,298,703 |  |  | $ | 5,672,824 |  |  | $ | 50,003,729 |
Full-time equivalent employees | 355 |  |  | 552 |  |  | 1,524 |  |  | 553 |  |  | 1,863 |  |  | 4,847 |
| December 31, 2024
(dollars in thousands) | Wholesale Banking |  | Community Banking |  | Consumer Banking |  | Financial Management Services |  | Treasury and Corporate Other |  | Synovus Consolidated
Loans, net of deferred fees and costs | $ | 24,677,119 |  |  | $ | 7,921,182 |  |  | $ | 2,776,305 |  |  | $ | 5,263,474 |  |  | $ | 1,970,948 |  |  | $ | 42,609,028 |
Deposits | $ | 15,207,166 |  |  | $ | 10,877,394 |  |  | $ | 18,365,142 |  |  | $ | 1,109,270 |  |  | $ | 5,536,387 |  |  | $ | 51,095,359 |
Full-time equivalent employees | 336 |  |  | 533 |  |  | 1,491 |  |  | 565 |  |  | 1,771 |  |  | 4,696 |

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-25 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-22 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
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