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Consolidated Statements of Operations - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenue:      
Total revenue $ 387,864 $ 236,577 $ 149,805
Cost of revenue:      
Total cost of revenue 137,292 75,476 49,369
Gross profit 250,572 161,101 100,436
Operating expenses:      
Research and development 161,925 105,399 58,090
Sales and marketing 319,331 166,361 115,792
General and administrative 108,936 122,516 24,662
Total operating expenses 590,192 394,276 198,544
Operating loss (339,620) (233,175) (98,108)
Interest income 2,020 4,113 2,494
Other (expense) income, net (2,027) (973) 567
Loss before income taxes (339,627) (230,035) (95,047)
Provision for (benefit from) income taxes 3,174 (207) (5)
Net loss $ (342,801) $ (229,828) $ (95,042)
Net loss per share , basic and diluted $ (1.82) $ (2.21) $ (0.99)
Weighted-average shares used to compute net loss per share , basic and diluted 188,627,720 104,218,082 96,067,380
Subscription [Member]      
Revenue:      
Total revenue $ 347,099 $ 208,633 $ 130,206
Cost of revenue:      
Total cost of revenue 94,860 49,283 28,395
Services [Member]      
Revenue:      
Total revenue 40,765 27,944 19,599
Cost of revenue:      
Total cost of revenue $ 42,432 $ 26,193 $ 20,974