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Condensed Consolidated Statements of Operations (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Revenue:        
Total revenue $ 234,986 $ 189,285 $ 452,223 $ 363,587
Cost of revenue:        
Total cost of revenue 64,981 57,920 126,202 116,064
Gross profit 170,005 131,365 326,021 247,523
Operating expenses:        
Research and development 106,060 85,677 203,631 170,567
Sales and marketing 132,865 127,770 264,217 256,394
General and administrative 39,429 36,343 77,873 71,698
Restructuring and other related charges 0 943 0 34,325
Total operating expenses 278,354 250,733 545,721 532,984
Operating loss (108,349) (119,368) (219,700) (285,461)
Other income, net 21,853 17,610 42,703 32,795
Loss before income taxes (86,496) (101,758) (176,997) (252,666)
Provision for income taxes 3,404 1,667 5,870 3,314
Net loss $ (89,900) $ (103,425) $ (182,867) $ (255,980)
Net loss per share, basic $ (0.28) $ (0.35) $ (0.58) $ (0.87)
Net loss per share, diluted $ (0.28) $ (0.35) $ (0.58) $ (0.87)
Weighted-average shares used to compute net loss per share, basic 319,415,586 297,827,200 316,809,384 294,862,197
Weighted-average shares used to compute net loss per share, diluted 319,415,586 297,827,200 316,809,384 294,862,197
Subscription [Member]        
Revenue:        
Total revenue $ 224,702 $ 176,488 $ 431,604 $ 337,055
Cost of revenue:        
Total cost of revenue 52,863 44,188 101,218 87,093
Services [Member]        
Revenue:        
Total revenue 10,284 12,797 20,619 26,532
Cost of revenue:        
Total cost of revenue $ 12,118 $ 13,732 $ 24,984 $ 28,971