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28. OPERATING COSTS AND EXPENSES (Details 1) - BRL (R$)
R$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Disclosure of detailed information of outsourced services [abstract]      
Meter reading and bill delivery R$ 127 R$ 128 R$ 129
Communication 71 69 80
Maintenance and conservation of electrical facilities and equipment 443 404 323
Building conservation and cleaning 108 110 110
Contracted labor 9 17 21
Freight and airfares 2 7 7
Accommodation and meals 9 14 12
Security services 19 18 20
Consultant 41 24 16
Maintenance and conservation of furniture and utensils 6 5 4
Information technology 80 63 59
Maintenance and conservation of vehicles 2 3 2
Disconnection and reconnection 39 70 62
Environmental services 10 14 14
Legal services 21 28 27
Tree pruning 48 46 28
Cleaning of power line pathways 75 61 41
Copying and legal publications 17 21 21
Inspection of customer units 35 14 10
Other expenses 103 123 101
Outsourced services R$ 1,265 R$ 1,239 R$ 1,087