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Consolidated Statements Of Operations And Comprehensive Income (Loss) (USD $) In Thousands, except Per Share data, unless otherwise specified | 3 Months Ended | 6 Months Ended
--- | --- | ---
Oct. 31, 2012 | Oct. 31, 2011 | Oct. 31, 2012 | Oct. 31, 2011
Revenues: |  |  |  |
Service revenues | $ 116,438 | $ 109,983 | $ 196,334 | $ 193,003
Product and other revenues | 10,966 | 9,290 | 17,686 | 16,553
Interest income | 9,859 | 9,921 | 19,732 | 20,261
Total revenues | 137,263 | 129,194 | 233,752 | 229,817
Cost of Revenue |  |  |  |
Compensation and benefits | 54,764 | 61,438 | 94,349 | 108,659
Occupancy and equipment | 82,398 | 86,551 | 162,349 | 170,054
Depreciation/amortization of property and equipment | 17,927 | 16,652 | 34,232 | 33,124
Provision for bad debt and loan losses | 3,725 | 8,200 | 8,370 | 15,491
Interest | 23,390 | 22,873 | 45,467 | 45,809
Other | 29,807 | 31,899 | 60,668 | 67,060
Cost of revenues | 212,011 | 227,613 | 405,435 | 440,197
Impairment of goodwill |  | 4,257 |  | 4,257
Selling, general and administrative expenses | 90,327 | 103,755 | 165,805 | 196,408
Total expenses | 302,338 | 335,625 | 571,240 | 640,862
Operating loss | (165,075) | (206,431) | (337,488) | (411,045)
Other income, net | 2,787 | 2,502 | 5,931 | 6,515
Loss from continuing operations before tax benefit | (162,288) | (203,929) | (331,557) | (404,530)
Income tax benefit | (61,089) | (80,916) | (124,708) | (162,362)
Net loss from continuing operations | (101,199) | (123,013) | (206,849) | (242,168)
Net loss from discontinued operations | (4,044) | (18,711) | (5,835) | (74,654)
Net loss | (105,243) | (141,724) | (212,684) | (316,822)
Basic and diluted loss per share: |  |  |  |
Net loss from continuing operations | $ (0.37) | $ (0.41) | $ (0.76) | $ (0.80)
Net loss from discontinued operations | $ (0.02) | $ (0.06) | $ (0.02) | $ (0.25)
Net loss | $ (0.39) | $ (0.47) | $ (0.78) | $ (1.05)
Basic and diluted shares | 271,145 | 299,895 | 274,150 | 302,693
Dividends paid per share | $ 0.20 | $ 0.15 | $ 0.40 | $ 0.30
Comprehensive income (loss): |  |  |  |
Net loss | (105,243) | (141,724) | (212,684) | (316,822)
Unrealized gains on securities, net of taxes: |  |  |  |
Unrealized holding gains arising during the period, net of taxes of $131, $608, $283 and $1,312 | 187 | 905 | 357 | 1,974
Reclassification adjustment for gains included in income, net of taxes of $71, $-, $71 and $58 | (104) |  | (104) | (94)
Change in foreign currency translation adjustments | 1,252 | (9,238) | (3,713) | (8,754)
Other comprehensive income (loss) | 1,335 | (8,333) | (3,460) | (6,874)
Comprehensive loss | $ (103,908) | $ (150,057) | $ (216,144) | $ (323,696)

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