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Consolidated Statements Of Operations And Comprehensive Income (Loss) (USD $) In Thousands, except Per Share data, unless otherwise specified | 3 Months Ended | 9 Months Ended
--- | --- | ---
Jan. 31, 2013 | Jan. 31, 2012 | Jan. 31, 2013 | Jan. 31, 2012
Revenues: |  |  |  |
Service revenues | $ 362,194 | $ 524,240 | $ 558,528 | $ 717,243
Product and other revenues | 71,485 | 99,564 | 89,171 | 116,117
Interest income | 38,300 | 39,476 | 58,032 | 59,737
Total revenues | 471,979 | 663,280 | 705,731 | 893,097
Cost of Revenue |  |  |  |
Compensation and benefits | 160,081 | 207,480 | 254,430 | 316,139
Occupancy and equipment | 84,710 | 93,024 | 247,059 | 263,078
Depreciation/amortization of property and equipment | 20,067 | 17,770 | 54,299 | 50,894
Provision for bad debt and loan losses | 43,028 | 52,932 | 51,398 | 68,423
Interest | 19,428 | 23,543 | 64,895 | 69,352
Other | 50,304 | 60,491 | 110,972 | 127,551
Cost of revenues | 377,618 | 455,240 | 783,053 | 895,437
Impairment of goodwill |  |  |  | 4,257
Selling, general and administrative expenses | 186,997 | 211,736 | 352,802 | 408,144
Total expenses | 564,615 | 666,976 | 1,135,855 | 1,307,838
Operating loss | (92,636) | (3,696) | (430,124) | (414,741)
Other income (expense), net | (3,632) | 2,670 | 2,299 | 9,185
Loss from continuing operations before taxes (benefit) | (96,268) | (1,026) | (427,825) | (405,556)
Income taxes (benefit) | (79,353) | 2,541 | (204,061) | (159,821)
Net loss from continuing operations | (16,915) | (3,567) | (223,764) | (245,735)
Net income (loss) from discontinued operations | (793) | 218 | (6,628) | (74,436)
Net loss | (17,708) | (3,349) | (230,392) | (320,171)
Basic and diluted loss per share: |  |  |  |
Net loss from continuing operations | $ (0.06) | $ (0.01) | $ (0.82) | $ (0.82)
Net income (loss) from discontinued operations | $ (0.01) |  | $ (0.02) | $ (0.25)
Net loss | $ (0.07) | $ (0.01) | $ (0.84) | $ (1.07)
Basic and diluted shares | 271,542 | 292,963 | 273,281 | 299,450
Dividends paid per share | $ 0.20 | $ 0.20 | $ 0.60 | $ 0.50
Comprehensive income (loss): |  |  |  |
Net loss | (17,708) | (3,349) | (230,392) | (320,171)
Unrealized gains (losses) on securities, net of taxes: |  |  |  |
Unrealized holding gains (losses) arising during the period, net of taxes (benefit) of $(405), $(199), $(122) and $1,113 | (605) | (291) | (248) | 1,682
Reclassification adjustment for gains included in income, net of taxes of $-, $-, $71 and $58 |  |  | (104) | (93)
Change in foreign currency translation adjustments | 975 | 3,341 | (2,738) | (5,413)
Other comprehensive income (loss) | 370 | 3,050 | (3,090) | (3,824)
Comprehensive loss | $ (17,338) | $ (299) | $ (233,482) | $ (323,995)

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