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Consolidated Statements Of Operations And Comprehensive Loss - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Jul. 31, 2017 | Jul. 31, 2016
REVENUES: |  |
Service revenues | $ 124,695 | $ 112,384
Royalty, product and other revenues | 13,107 | 12,801
Total revenues | 137,802 | 125,185
Cost of revenues: |  |
Compensation and benefits | 55,592 | 52,355
Occupancy and equipment | 98,467 | 94,425
Provision for bad debt | 2,459 | 1,417
Depreciation and amortization | 28,616 | 27,467
Other | 42,581 | 35,422
Cost of revenues | 227,715 | 211,086
Selling, general and administrative: |  |
Marketing and advertising | 7,104 | 7,561
Compensation and benefits | 56,373 | 57,522
Depreciation and amortization | 14,982 | 13,815
Other selling, general and administrative | 16,790 | 19,925
Selling, general and administrative | 95,249 | 98,823
Total operating expenses | 322,964 | 309,909
Other income (expense), net | 1,220 | 2,641
Interest expense on borrowings | (21,277) | (21,466)
Loss from continuing operations before income tax benefit | (205,219) | (203,549)
Income tax benefit | (77,401) | (82,523)
Net loss from continuing operations | (127,818) | (121,026)
Net loss from discontinued operations, net of tax benefits of $1,605 and $1,557 | (2,749) | (2,647)
Net loss | $ (130,567) | $ (123,673)
BASIC AND DILUTED LOSS PER SHARE: |  |
Continuing operations (in usd per share) | $ (0.62) | $ (0.55)
Discontinued operations (in usd per share) | (0.01) | (0.01)
Consolidated (in usd per share) | (0.63) | (0.56)
DIVIDENDS PAID PER SHARE (in usd per share) | $ 0.24 | $ 0.22
COMPREHENSIVE LOSS: |  |
Net loss | $ (130,567) | $ (123,673)
Unrealized gains (losses) on securities, net of taxes: |  |
Unrealized holding gains (losses) arising during the period, net of tax benefits of $ - and $5 | 2 | (11)
Change in foreign currency translation adjustments | 2,460 | (3,560)
Other comprehensive income (loss) | 2,462 | (3,571)
Comprehensive loss | $ (128,105) | $ (127,244)

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- Definition Amount, after sales adjustments, returns, allowances, and discounts, of revenue classified as other. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1(a),(d)) -URI http://asc.fasb.org/extlink&oid=63488584&loc=d3e20235-122688 + Details
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- Definition Amount of revenue recognized from goods sold, services rendered, insurance premiums, or other activities that constitute an earning process. Includes, but is not limited to, investment and interest income before deduction of interest expense when recognized as a component of revenue, and sales and trading gain (loss). + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1) -URI http://asc.fasb.org/extlink&oid=63488584&loc=d3e20235-122688 + Details
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- Definition Expenditures for salaries other than officers. Does not include allocated share-based compensation, pension and post-retirement benefit expense or other labor-related non-salary expense. For commercial and industrial companies, excludes any direct and overhead labor that is included in cost of goods sold. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.4) -URI http://asc.fasb.org/extlink&oid=63488584&loc=d3e20235-122688 + Details
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- Definition Expenditures for salaries for officers and non-officers. Does not include allocated share-based compensation, pension and post-retirement benefit expense or other labor-related non-salary expense. For commercial and industrial companies, excludes any direct and overhead labor that is included in cost of goods sold. + References No definition available. + Details
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- Definition Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.1(d)) -URI http://asc.fasb.org/extlink&oid=63488584&loc=d3e20235-122688 + Details
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- Definition The aggregate total costs related to selling a firm's product and services, as well as all other general and administrative expenses. Direct selling expenses (for example, credit, warranty, and advertising) are expenses that can be directly linked to the sale of specific products. Indirect selling expenses are expenses that cannot be directly linked to the sale of specific products, for example telephone expenses, Internet, and postal charges. General and administrative expenses include salaries of non-sales personnel, rent, utilities, communication, etc. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 225 -SubTopic 10 -Section S99 -Paragraph 2 -Subparagraph (SX 210.5-03.4) -URI http://asc.fasb.org/extlink&oid=63488584&loc=d3e20235-122688 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 330 -SubTopic 10 -Section 30 -Paragraph 8 -URI http://asc.fasb.org/extlink&oid=68048583&loc=d3e3636-108311 + Details
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