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RECEIVABLES | 9 Months Ended
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Jan. 31, 2021
Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract] |
RECEIVABLES | NOTE 4: RECEIVABLES Receivables, net of their related allowance, consist of the following:
(in 000s)
As of |  | January 31, 2021 |  | January 31, 2020 |  | April 30, 2020
|  | Short-term |  | Long-term |  | Short-term |  | Long-term |  | Short-term |  | Long-term
Loans to franchisees |  | $ | 24,558 |  |  | $ | 39,106 |  |  | $ | 36,372 |  |  | $ | 42,079 |  |  | $ | 25,397 |  |  | $ | 31,329 |
Receivables for U.S. assisted and DIY tax preparation and related fees |  | 168,905 |  |  | 3,111 |  |  | 316,987 |  |  | 3,716 |  |  | 47,030 |  |  | 3,112 |
H&R Block Instant Refund TM receivables |  | 1,398 |  |  | 314 |  |  | 6,733 |  |  | 563 |  |  | 15,031 |  |  | 1,325 |
H&R Block Emerald Advance® lines of credit |  | 314,015 |  |  | 4,937 |  |  | 373,271 |  |  | 6,179 |  |  | 10,001 |  |  | 14,081 |
Software receivables from retailers |  | 4,434 |  |  | — |  |  | 8,101 |  |  | — |  |  | 7,341 |  |  | — |
Royalties and other receivables from franchisees |  | 31,346 |  |  | 214 |  |  | 55,645 |  |  | 67 |  |  | 9,861 |  |  | 42 |
Wave payment processing receivables |  | 2,633 |  |  | — |  |  | 3,363 |  |  | — |  |  | 3,200 |  |  | — |
Other |  | 15,800 |  |  | 1,448 |  |  | 19,474 |  |  | 1,444 |  |  | 15,336 |  |  | 1,828 |
Total |  | $ | 563,089 |  |  | $ | 49,130 |  |  | $ | 819,946 |  |  | $ | 54,048 |  |  | $ | 133,197 |  |  | $ | 51,717 |
Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets. LOANS TO FRANCHISEES – Franchisee loan balances consist of term loans made primarily to finance the purchase of franchises and revolving lines of credit primarily for the purpose of funding working capital needs. As of January 31, 2021 and 2020 loans with a principal balance of $0.5 million and $0.4 million, respectively, were more than 90 days past due. We had no loans to franchisees on non-accrual status. H&R BLOCK INSTANT REFUND TM PROGRAM – H&R Block Instant Refund TM amounts are generally received from the Canada Revenue Agency within 60 days of filing the client's return, with the remaining balance collectible from the client. We review the credit quality of our Instant Refund receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. Current balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, by year of origination, as of January 31, 2021 are as follows:
|  |  |  | (in 000s)
Year of Origination |  | Balance |  | Non-Accrual
2021 |  | $ | 737 |  |  | $ | — |
2020 and prior |  | 1,002 |  |  | 1,002 |
|  | 1,739 |  |  | $ | 1,002 |
Allowance |  | (27) |  |  |
Net balance |  | $ | 1,712 |  |  |
H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT – We review the credit quality of our purchased participation interests in Emerald Advance SM (EA) receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. Balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, as of January 31, 2021, by year of origination, are as follows:
(in 000s)
Year of origination: |  | Balance |  | Non-Accrual
2021 |  | $ | 309,382 |  |  | $ | — |
2020 and prior |  | 12,039 |  |  | 12,039 |
Revolving loans |  | 23,699 |  |  | 14,246 |
|  | 345,120 |  |  | $ | 26,285 |
Allowance |  | (26,168) |  |  |
Net balance |  | $ | 318,952 |  |  |
ALLOWANCE FOR CREDIT LOSSES – Activity in the allowance for credit losses for our EA and all other short-term and long-term receivables for the nine months ended January 31, 2021 and 2020 is as follows:
(in 000s)
|  | EAs |  |  |  |  |  |  |  | All Other |  | Total
Balances as of May 1, 2020 |  | $ | 32,034 |  |  |  |  |  |  |  |  | $ | 50,446 |  |  | $ | 82,480 |
Provision |  | 12,783 |  |  |  |  |  |  |  |  | 12,859 |  |  | 25,642 |
Charge-offs, recoveries and other |  | (18,649) |  |  |  |  |  |  |  |  | (54,457) |  |  | (73,106) |
Balances as of January 31, 2021 |  | $ | 26,168 |  |  |  |  |  |  |  |  | $ | 8,848 |  |  | $ | 35,016 |
Balances as of May 1, 2019 |  | $ | 27,535 |  |  |  |  |  |  |  |  | $ | 53,938 |  |  | $ | 81,473 |
Provision |  | 17,862 |  |  |  |  |  |  |  |  | 19,655 |  |  | 37,517 |
Charge-offs, recoveries and other |  | (17,273) |  |  |  |  |  |  |  |  | (55,101) |  |  | (72,374) |
Balances as of January 31, 2020 |  | $ | 28,124 |  |  |  |  |  |  |  |  | $ | 18,492 |  |  | $ | 46,616 |

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- Definition The entire disclosure for claims held for amounts due a entity, excluding financing receivables. Examples include, but are not limited to, trade accounts receivables, notes receivables, loans receivables. Includes disclosure for allowance for credit losses. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 310 -SubTopic 10 -URI http://asc.fasb.org/subtopic&trid=2196772 + Details
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