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GOODWILL AND INTANGIBLE ASSETS (Tables) | 9 Months Ended
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Jan. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract] |
Schedule of Goodwill | Changes in the carrying amount of goodwill for the nine months ended January 31, 2021 and 2020 are as follows:
(in 000s) |
|  | Goodwill |  | Accumulated Impairment Losses |  | Net |
Balances as of May 1, 2020 |  | $ | 850,435 |  |  | $ | (138,297) |  |  | $ | 712,138 |  |
Acquisitions |  | 6,924 |  |  | — |  |  | 6,924 |  |
Disposals and foreign currency changes, net |  | 26,554 |  |  | — |  |  | 26,554 |  |
Impairments |  | — |  |  | — |  |  | — |  |
Balances as of January 31, 2021 |  | $ | 883,913 |  |  | $ | (138,297) |  |  | $ | 745,616 |  |
Balances as of May 1, 2019 |  | $ | 552,234 |  |  | $ | (32,297) |  |  | $ | 519,937 |  |
Acquisition of Wave |  | 300,560 |  |  | — |  |  | 300,560 |  |
Other acquisitions |  | 23,421 |  |  | — |  |  | 23,421 |  |
Disposals and foreign currency changes, net |  | (5,088) |  |  | — |  |  | (5,088) |  |
Impairments |  | — |  |  | — |  |  | — |  |
Balances as of January 31, 2020 |  | $ | 871,127 |  |  | $ | (32,297) |  |  | $ | 838,830 |  |
Schedule of Intangible Assets | Components of intangible assets are as follows:
(in 000s)
|  | Gross Carrying Amount |  | Accumulated Amortization |  | Net
As of January 31, 2021: |  |  |  |  |  |
Reacquired franchise rights |  | $ | 370,076 |  |  | $ | (174,484) |  |  | $ | 195,592 |
Customer relationships |  | 316,600 |  |  | (244,441) |  |  | 72,159 |
Internally-developed software |  | 168,642 |  |  | (123,709) |  |  | 44,933 |
Noncompete agreements |  | 41,177 |  |  | (34,962) |  |  | 6,215 |
Franchise agreements |  | 19,201 |  |  | (15,574) |  |  | 3,627 |
Purchased technology |  | 122,700 |  |  | (68,844) |  |  | 53,856 |
Trade name |  | 5,800 |  |  | (918) |  |  | 4,882 |
|  | $ | 1,044,196 |  |  | $ | (662,932) |  |  | $ | 381,264 |
As of January 31, 2020: |  |  |  |  |  |
Reacquired franchise rights |  | $ | 364,376 |  |  | $ | (153,392) |  |  | $ | 210,984 |
Customer relationships |  | 313,521 |  |  | (219,664) |  |  | 93,857 |
Internally-developed software |  | 154,962 |  |  | (116,383) |  |  | 38,579 |
Noncompete agreements |  | 41,386 |  |  | (33,151) |  |  | 8,235 |
Franchise agreements |  | 19,201 |  |  | (14,294) |  |  | 4,907 |
Purchased technology |  | 122,801 |  |  | (53,525) |  |  | 69,276 |
Trade name |  | 5,800 |  |  | (338) |  |  | 5,462 |
Acquired assets pending final allocation (1) |  | 1,774 |  |  | — |  |  | 1,774 |
|  | $ | 1,023,821 |  |  | $ | (590,747) |  |  | $ | 433,074 |
As of April 30, 2020: |  |  |  |  |  |
Reacquired franchise rights |  | $ | 365,062 |  |  | $ | (159,754) |  |  | $ | 205,308 |
Customer relationships |  | 314,191 |  |  | (227,445) |  |  | 86,746 |
Internally-developed software |  | 154,083 |  |  | (113,698) |  |  | 40,385 |
Noncompete agreements |  | 41,072 |  |  | (33,639) |  |  | 7,433 |
Franchise agreements |  | 19,201 |  |  | (14,614) |  |  | 4,587 |
Purchased technology |  | 122,700 |  |  | (57,548) |  |  | 65,152 |
Trade name |  | 5,800 |  |  | (483) |  |  | 5,317 |
Acquired assets pending final allocation (1) |  | 48 |  |  | — |  |  | 48 |
|  | $ | 1,022,157 |  |  | $ | (607,181) |  |  | $ | 414,976 |
(1) Represents franchisee and competitor business acquisitions for which final purchase price allocations have not yet been determined.
Schedule of Acquired Finite-Lived Intangible Assets by Major Class | The amounts and weighted-average lives of intangible assets acquired during the nine months ended January 31, 2021, including amounts capitalized and placed in service related to internally-developed software, are as follows:
(dollars in 000s)
|  | Amount |  | Weighted-Average life (in years)
Capitalized software |  | $ | 14,389 |  |  | 3
Customer relationships |  | 8,952 |  |  | 5
Reacquired franchise rights |  | 6,005 |  |  | 5
Noncompete agreements |  | 342 |  |  | 5
Total |  | $ | 29,688 |  |  | 4

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