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SHARE-BASED AWARDS (Tables)
12 Months Ended
Dec. 31, 2023
Share-Based Payment Arrangement [Abstract]  
Summary of the Stock Option Activity
A summary of the stock option activity for the year ended December 31, 2023, is as follows:
Number of
Options
(in thousands)
Weighted-
Average
Exercise
Price
Weighted-
Average
Remaining
Contractual
Term (in years)
Aggregate
Intrinsic
Value
(in millions)
Balance – December 31, 202210,712 $2.13 3.5$
Granted— — 
Exercised(2,535)1.07 
Expired(357)2.87 
Balance – December 31, 20237,820 2.44 3.3$16 
Exercisable – December 31, 20237,820 2.44 3.3$16 
Summary of the RSU Activity
A summary of the RSU activity for the year ended December 31, 2023, is as follows:
Number of
RSUs
(in thousands)
Weighted-
Average
Grant-Date
Fair Value
Unvested and outstanding – December 31, 202254,547 $10.29 
Granted56,065 2.12 
Vested(35,776)5.05 
Forfeited(13,940)11.02 
Unvested and outstanding – December 31, 202360,896 $4.05 
Schedule of Share-Based Payment Award, Employee Stock Purchase Plan, Valuation Assumptions
The fair value of ESPP purchase rights is estimated at the date of grant using the Black-Scholes option-pricing valuation model. The following assumptions were applied in the model to estimate the grant-date fair value of the ESPP.
Year Ended December 31, 2023
Year Ended December 31, 2022
Fair value
$0.64 - $2.13
$1.78- $3.55
Volatility
101.8% - 119.1%
94.5% - 101.4%
Risk-free rate
5.06% - 5.47%
0.60%- 3.34%
Expected life (in years)
0.5 - 1.0
0.5
Expected dividend$— $— 
Summary of Stock-Based Compensation Expense in the Statements of Operations The following table summarizes total stock-based compensation expense by function as presented in the consolidated statements of operations for the years ended December 31, 2023, 2022 and 2021, as follows (in millions):
Year Ended December 31,
202320222021
General and administrative$63 $109 $463 
Sales, marketing and operations
16 18 13 
Technology and development47 44 60 
Total stock-based compensation expense$126 $171 $536 
Summary of Assumptions Used in the Black-Scholes Model for Employee and non-Employee Stock Options
The Black-Scholes Model used to value stock options incorporates the following assumptions:
Year Ended December 31,
2021
Fair value$15.00 
Volatility73 %
Risk-free rate1.09 %
Expected life (in years)7
Expected dividend$—