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v3.19.3

Segment Information - Segment Results and Operating Revenue (Details) - USD ($) $ in Millions | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2019 | Sep. 30, 2018 | Sep. 30, 2019 | Sep. 30, 2018
Operating revenues by products and services |  |  |  |
Revenues | $ 5,606 | $ 5,818 | $ 16,831 | $ 17,665
Cost of services and products | 2,590 | 2,672 | 7,556 | 8,205
Selling, general and administrative | 831 | 967 | 2,723 | 3,191
Share-based compensation | (38) | (49) | (114) | (144)
Total expense | 3,383 | 3,590 | 10,165 | 11,252
Total adjusted EBITDA | 2,223 | 2,228 | 6,666 | 6,413
IP and Data Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1,760 | 1,724 | 5,239 | 5,205
Transport and Infrastructure |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1,309 | 1,345 | 3,890 | 4,077
Voice and Collaboration |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1,013 | 1,056 | 3,041 | 3,256
IT and Managed Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 126 | 154 | 405 | 478
Broadband |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 718 | 702 | 2,158 | 2,119
Voice |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 462 | 565 | 1,428 | 1,668
Regulatory |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 157 | 181 | 474 | 549
Other |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 61 | 91 | 196 | 313
Operating segments |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 5,606 | 5,818 | 16,831 | 17,665
Cost of services and products | 1,192 | 1,172 | 3,452 | 3,646
Selling, general and administrative | 434 | 474 | 1,374 | 1,484
Share-based compensation | 0 | 0 | 0 | 0
Total expense | 1,626 | 1,646 | 4,826 | 5,130
Total adjusted EBITDA | 3,980 | 4,172 | 12,005 | 12,535
Operating segments | IP and Data Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1,760 | 1,724 | 5,239 | 5,205
Operating segments | Transport and Infrastructure |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1,309 | 1,345 | 3,890 | 4,077
Operating segments | Voice and Collaboration |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1,013 | 1,056 | 3,041 | 3,256
Operating segments | IT and Managed Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 126 | 154 | 405 | 478
Operating segments | Broadband |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 718 | 702 | 2,158 | 2,119
Operating segments | Voice |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 462 | 565 | 1,428 | 1,668
Operating segments | Regulatory |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 157 | 181 | 474 | 549
Operating segments | Other |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 61 | 91 | 196 | 313
Operating segments | International and Global Accounts |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 899 | 892 | 2,692 | 2,730
Cost of services and products | 269 | 254 | 786 | 789
Selling, general and administrative | 65 | 62 | 201 | 194
Share-based compensation | 0 | 0 | 0 | 0
Total expense | 334 | 316 | 987 | 983
Total adjusted EBITDA | 565 | 576 | 1,705 | 1,747
Operating segments | International and Global Accounts | IP and Data Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 417 | 423 | 1,257 | 1,294
Operating segments | International and Global Accounts | Transport and Infrastructure |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 331 | 317 | 984 | 947
Operating segments | International and Global Accounts | Voice and Collaboration |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 96 | 90 | 284 | 285
Operating segments | International and Global Accounts | IT and Managed Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 55 | 62 | 167 | 204
Operating segments | International and Global Accounts | Broadband |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | International and Global Accounts | Voice |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | International and Global Accounts | Regulatory |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | International and Global Accounts | Other |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Enterprise |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1,550 | 1,505 | 4,578 | 4,575
Cost of services and products | 544 | 491 | 1,537 | 1,505
Selling, general and administrative | 134 | 141 | 426 | 438
Share-based compensation | 0 | 0 | 0 | 0
Total expense | 678 | 632 | 1,963 | 1,943
Total adjusted EBITDA | 872 | 873 | 2,615 | 2,632
Operating segments | Enterprise | IP and Data Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 691 | 659 | 2,060 | 1,991
Operating segments | Enterprise | Transport and Infrastructure |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 405 | 374 | 1,137 | 1,154
Operating segments | Enterprise | Voice and Collaboration |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 395 | 395 | 1,182 | 1,203
Operating segments | Enterprise | IT and Managed Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 59 | 77 | 199 | 227
Operating segments | Enterprise | Broadband |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Enterprise | Voice |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Enterprise | Regulatory |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Enterprise | Other |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Small and Medium Business |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 734 | 785 | 2,225 | 2,388
Cost of services and products | 155 | 154 | 455 | 454
Selling, general and administrative | 112 | 129 | 364 | 392
Share-based compensation | 0 | 0 | 0 | 0
Total expense | 267 | 283 | 819 | 846
Total adjusted EBITDA | 467 | 502 | 1,406 | 1,542
Operating segments | Small and Medium Business | IP and Data Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 295 | 294 | 885 | 884
Operating segments | Small and Medium Business | Transport and Infrastructure |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 106 | 117 | 319 | 362
Operating segments | Small and Medium Business | Voice and Collaboration |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 322 | 361 | 986 | 1,101
Operating segments | Small and Medium Business | IT and Managed Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 11 | 13 | 35 | 41
Operating segments | Small and Medium Business | Broadband |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Small and Medium Business | Voice |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Small and Medium Business | Regulatory |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Small and Medium Business | Other |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Wholesale |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1,025 | 1,097 | 3,080 | 3,323
Cost of services and products | 144 | 158 | 430 | 501
Selling, general and administrative | 21 | 18 | 62 | 65
Share-based compensation | 0 | 0 | 0 | 0
Total expense | 165 | 176 | 492 | 566
Total adjusted EBITDA | 860 | 921 | 2,588 | 2,757
Operating segments | Wholesale | IP and Data Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 357 | 348 | 1,037 | 1,036
Operating segments | Wholesale | Transport and Infrastructure |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 467 | 537 | 1,450 | 1,614
Operating segments | Wholesale | Voice and Collaboration |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 200 | 210 | 589 | 667
Operating segments | Wholesale | IT and Managed Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1 | 2 | 4 | 6
Operating segments | Wholesale | Broadband |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Wholesale | Voice |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Wholesale | Regulatory |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Wholesale | Other |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Consumer |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 1,398 | 1,539 | 4,256 | 4,649
Cost of services and products | 80 | 115 | 244 | 397
Selling, general and administrative | 102 | 124 | 321 | 395
Share-based compensation | 0 | 0 | 0 | 0
Total expense | 182 | 239 | 565 | 792
Total adjusted EBITDA | 1,216 | 1,300 | 3,691 | 3,857
Operating segments | Consumer | IP and Data Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Consumer | Transport and Infrastructure |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Consumer | Voice and Collaboration |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Consumer | IT and Managed Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Operating segments | Consumer | Broadband |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 718 | 702 | 2,158 | 2,119
Operating segments | Consumer | Voice |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 462 | 565 | 1,428 | 1,668
Operating segments | Consumer | Regulatory |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 157 | 181 | 474 | 549
Operating segments | Consumer | Other |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 61 | 91 | 196 | 313
Segment Reconciling Items |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Cost of services and products | 1,398 | 1,500 | 4,104 | 4,559
Selling, general and administrative | 397 | 493 | 1,349 | 1,707
Share-based compensation | (38) | (49) | (114) | (144)
Total expense | 1,757 | 1,944 | 5,339 | 6,122
Total adjusted EBITDA | (1,757) | (1,944) | (5,339) | (6,122)
Segment Reconciling Items | IP and Data Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Segment Reconciling Items | Transport and Infrastructure |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Segment Reconciling Items | Voice and Collaboration |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Segment Reconciling Items | IT and Managed Services |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Segment Reconciling Items | Broadband |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Segment Reconciling Items | Voice |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Segment Reconciling Items | Regulatory |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | 0 | 0 | 0 | 0
Segment Reconciling Items | Other |  |  |  |
Operating revenues by products and services |  |  |  |
Revenues | $ 0 | $ 0 | $ 0 | $ 0

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