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Revenue Recognition - Revenue by Segment, Sales Channel and Product Category (Details) - USD ($) $ in Millions | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2024 | Jun. 30, 2023 | Jun. 30, 2024 | Jun. 30, 2023
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | $ 3,268 | $ 3,661 | $ 6,558 | $ 7,399
Adjustments for non-ASC 606 revenue | (250) | (266) | (479) | (542)
Total revenue from Contracts with Customers | 3,018 | 3,395 | 6,079 | 6,857
Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 2,577 | 2,908 | 5,168 | 5,876
Mass Markets |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 691 | 753 | 1,390 | 1,523
Operating Segments | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 2,577 | 2,908 | 5,168 | 5,876
Adjustments for non-ASC 606 revenue | (211) | (221) | (399) | (451)
Total revenue from Contracts with Customers | 2,366 | 2,687 | 4,769 | 5,425
Operating Segments | Mass Markets |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 691 | 753 | 1,390 | 1,523
Adjustments for non-ASC 606 revenue | (39) | (45) | (80) | (91)
Total revenue from Contracts with Customers | 652 | 708 | 1,310 | 1,432
Operating Segments | Large Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 837 | 899 | 1,695 | 1,810
Adjustments for non-ASC 606 revenue | (61) | (48) | (111) | (99)
Total revenue from Contracts with Customers | 776 | 851 | 1,584 | 1,711
Operating Segments | Mid-Market Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 478 | 514 | 964 | 1,037
Adjustments for non-ASC 606 revenue | (8) | (10) | (16) | (20)
Total revenue from Contracts with Customers | 470 | 504 | 948 | 1,017
Operating Segments | Public Sector | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 448 | 415 | 868 | 847
Adjustments for non-ASC 606 revenue | (21) | (19) | (43) | (38)
Total revenue from Contracts with Customers | 427 | 396 | 825 | 809
Operating Segments | Wholesale | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 723 | 803 | 1,453 | 1,626
Adjustments for non-ASC 606 revenue | (120) | (113) | (227) | (234)
Total revenue from Contracts with Customers | 603 | 690 | 1,226 | 1,392
Operating Segments | International and Other | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 91 | 277 | 188 | 556
Adjustments for non-ASC 606 revenue | (1) | (31) | (2) | (60)
Total revenue from Contracts with Customers | 90 | 246 | 186 | 496
Operating Segments | Grow | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 1,063 | 1,144 | 2,122 | 2,278
Adjustments for non-ASC 606 revenue | (165) | (167) | (304) | (343)
Total revenue from Contracts with Customers | 898 | 977 | 1,818 | 1,935
Operating Segments | Grow | Large Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 424 | 428 | 851 | 849
Adjustments for non-ASC 606 revenue | (61) | (47) | (110) | (97)
Total revenue from Contracts with Customers | 363 | 381 | 741 | 752
Operating Segments | Grow | Mid-Market Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 210 | 203 | 417 | 400
Adjustments for non-ASC 606 revenue | (7) | (8) | (13) | (15)
Total revenue from Contracts with Customers | 203 | 195 | 404 | 385
Operating Segments | Grow | Public Sector | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 127 | 119 | 252 | 236
Adjustments for non-ASC 606 revenue | (20) | (19) | (41) | (38)
Total revenue from Contracts with Customers | 107 | 100 | 211 | 198
Operating Segments | Grow | Wholesale | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 264 | 265 | 524 | 536
Adjustments for non-ASC 606 revenue | (76) | (62) | (138) | (133)
Total revenue from Contracts with Customers | 188 | 203 | 386 | 403
Operating Segments | Grow | International and Other | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 38 | 129 | 78 | 257
Adjustments for non-ASC 606 revenue | (1) | (31) | (2) | (60)
Total revenue from Contracts with Customers | 37 | 98 | 76 | 197
Operating Segments | Nurture | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 751 | 874 | 1,528 | 1,787
Adjustments for non-ASC 606 revenue | (7) | (8) | (14) | (14)
Total revenue from Contracts with Customers | 744 | 866 | 1,514 | 1,773
Operating Segments | Nurture | Large Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 258 | 293 | 526 | 593
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0
Total revenue from Contracts with Customers | 258 | 293 | 526 | 593
Operating Segments | Nurture | Mid-Market Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 178 | 210 | 366 | 429
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0
Total revenue from Contracts with Customers | 178 | 210 | 366 | 429
Operating Segments | Nurture | Public Sector | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 88 | 93 | 175 | 200
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0
Total revenue from Contracts with Customers | 88 | 93 | 175 | 200
Operating Segments | Nurture | Wholesale | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 187 | 206 | 379 | 421
Adjustments for non-ASC 606 revenue | (7) | (8) | (14) | (14)
Total revenue from Contracts with Customers | 180 | 198 | 365 | 407
Operating Segments | Nurture | International and Other | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 40 | 72 | 82 | 144
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0
Total revenue from Contracts with Customers | 40 | 72 | 82 | 144
Operating Segments | Harvest | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 566 | 691 | 1,148 | 1,397
Adjustments for non-ASC 606 revenue | (39) | (44) | (79) | (89)
Total revenue from Contracts with Customers | 527 | 647 | 1,069 | 1,308
Operating Segments | Harvest | Large Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 112 | 133 | 231 | 272
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0
Total revenue from Contracts with Customers | 112 | 133 | 231 | 272
Operating Segments | Harvest | Mid-Market Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 82 | 92 | 165 | 190
Adjustments for non-ASC 606 revenue | (1) | (1) | (2) | (2)
Total revenue from Contracts with Customers | 81 | 91 | 163 | 188
Operating Segments | Harvest | Public Sector | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 92 | 95 | 186 | 194
Adjustments for non-ASC 606 revenue | (1) | 0 | (2) | 0
Total revenue from Contracts with Customers | 91 | 95 | 184 | 194
Operating Segments | Harvest | Wholesale | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 271 | 330 | 546 | 662
Adjustments for non-ASC 606 revenue | (37) | (43) | (75) | (87)
Total revenue from Contracts with Customers | 234 | 287 | 471 | 575
Operating Segments | Harvest | International and Other | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 9 | 41 | 20 | 79
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0
Total revenue from Contracts with Customers | 9 | 41 | 20 | 79
Operating Segments | Other | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 197 | 199 | 370 | 414
Adjustments for non-ASC 606 revenue | 0 | (2) | (2) | (5)
Total revenue from Contracts with Customers | 197 | 197 | 368 | 409
Operating Segments | Other | Large Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 43 | 45 | 87 | 96
Adjustments for non-ASC 606 revenue | 0 | (1) | (1) | (2)
Total revenue from Contracts with Customers | 43 | 44 | 86 | 94
Operating Segments | Other | Mid-Market Enterprise | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 8 | 9 | 16 | 18
Adjustments for non-ASC 606 revenue | 0 | (1) | (1) | (3)
Total revenue from Contracts with Customers | 8 | 8 | 15 | 15
Operating Segments | Other | Public Sector | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 141 | 108 | 255 | 217
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0
Total revenue from Contracts with Customers | 141 | 108 | 255 | 217
Operating Segments | Other | Wholesale | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 1 | 2 | 4 | 7
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0
Total revenue from Contracts with Customers | 1 | 2 | 4 | 7
Operating Segments | Other | International and Other | Business |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 4 | 35 | 8 | 76
Adjustments for non-ASC 606 revenue | 0 | 0 | 0 | 0
Total revenue from Contracts with Customers | 4 | 35 | 8 | 76
Operating Segments | Fiber Broadband | Mass Markets |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 181 | 158 | 351 | 310
Adjustments for non-ASC 606 revenue | (3) | (4) | (7) | (8)
Total revenue from Contracts with Customers | 178 | 154 | 344 | 302
Operating Segments | Other Broadband | Mass Markets |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 298 | 355 | 613 | 724
Adjustments for non-ASC 606 revenue | (27) | (32) | (55) | (65)
Total revenue from Contracts with Customers | 271 | 323 | 558 | 659
Operating Segments | Voice and Other | Mass Markets |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Total Revenue | 212 | 240 | 426 | 489
Adjustments for non-ASC 606 revenue | (9) | (9) | (18) | (18)
Total revenue from Contracts with Customers | $ 203 | $ 231 | $ 408 | $ 471

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