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Revenue Recognition (Tables) | 12 Months Ended
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Dec. 31, 2024
Revenue from Contract with Customer [Abstract] |
Schedule of revenue from external customers by products and services | The following tables provide total revenue by segment, sales channel and product category. They also provide the amount of revenue that is not subject to ASC 606, "Revenue from Contracts with Customers" ("ASC 606"), but is instead governed by other accounting standards. The amounts in the tables below include revenue for the Latin American, ILEC and EMEA businesses prior to their sales on August 1, 2022, October 3, 2022 and November 1, 2023, respectively:
| Year Ended December 31, 2024
| Total Revenue |  | Adjustments for Non-ASC 606 Revenue (1) |  | Total Revenue from Contracts with Customers
| (Dollars in millions)
Business Segment by Sales Channel and Product Category |  |  |  |  |
Large Enterprise |  |  |  |  |
Grow | $ | 1,733 |  |  | (256) |  |  | 1,477 |
Nurture | 1,015 |  |  | — |  |  | 1,015 |
Harvest | 441 |  |  | — |  |  | 441 |
Other | 190 |  |  | (1) |  |  | 189 |
Total Large Enterprise Revenue | 3,379 |  |  | (257) |  |  | 3,122 |
Mid-Market Enterprise |  |  |  |  |
Grow | 841 |  |  | (25) |  |  | 816 |
Nurture | 690 |  |  | — |  |  | 690 |
Harvest | 320 |  |  | (4) |  |  | 316 |
Other | 36 |  |  | (5) |  |  | 31 |
Total Mid-Market Enterprise Revenue | 1,887 |  |  | (34) |  |  | 1,853 |
Public Sector |  |  |  |  |
Grow | 596 |  |  | (85) |  |  | 511 |
Nurture | 355 |  |  | — |  |  | 355 |
Harvest | 389 |  |  | (4) |  |  | 385 |
Other | 509 |  |  | — |  |  | 509 |
Total Public Sector Revenue | 1,849 |  |  | (89) |  |  | 1,760 |
Wholesale |  |  |  |  |
Grow | 1,048 |  |  | (287) |  |  | 761 |
Nurture | 740 |  |  | (19) |  |  | 721 |
Harvest | 1,079 |  |  | (140) |  |  | 939 |
Other | 8 |  |  | — |  |  | 8 |
Total Wholesale Revenue | 2,875 |  |  | (446) |  |  | 2,429 |
International and Other |  |  |  |  |
Grow | 155 |  |  | (4) |  |  | 151 |
Nurture | 161 |  |  | — |  |  | 161 |
Harvest | 42 |  |  | — |  |  | 42 |
Other | 15 |  |  | — |  |  | 15 |
Total International and Other | 373 |  |  | (4) |  |  | 369 |
Business Segment by Product Category |  |  |  |  |
Grow | 4,373 |  |  | (657) |  |  | 3,716 |
Nurture | 2,961 |  |  | (19) |  |  | 2,942 |
Harvest | 2,271 |  |  | (148) |  |  | 2,123 |
Other | 758 |  |  | (6) |  |  | 752 |
Total Business Segment Revenue | 10,363 |  |  | (830) |  |  | 9,533 |
Mass Markets Segment by Product Category |  |  |  |  |
Fiber Broadband | 736 |  |  | (13) |  |  | 723 |
Other Broadband | 1,167 |  |  | (105) |  |  | 1,062 |
Voice and Other | 842 |  |  | (31) |  |  | 811 |
Total Mass Markets Revenue | 2,745 |  |  | (149) |  |  | 2,596 |
Total Revenue | $ | 13,108 |  |  | (979) |  |  | 12,129 |
Timing of revenue |  |  |  |  |
Goods and services transferred at a point in time |  |  |  |  | $ | 136 |
Services performed over time |  |  |  |  | 11,993 |
Total revenue from contracts with customers |  |  |  |  | $ | 12,129 |
| Year Ended December 31, 2023
| Total Revenue |  | Adjustments for Non-ASC 606 Revenue (1) |  | Total Revenue from Contracts with Customers
| (Dollars in millions)
Business Segment by Sales Channel and Product Category |  |  |  |  |
Large Enterprise |  |  |  |  |
Grow | $ | 1,709 |  |  | (179) |  |  | 1,530 |
Nurture | 1,172 |  |  | — |  |  | 1,172 |
Harvest | 537 |  |  | — |  |  | 537 |
Other | 200 |  |  | (5) |  |  | 195 |
Total Large Enterprise Revenue | 3,618 |  |  | (184) |  |  | 3,434 |
Mid-Market Enterprise |  |  |  |  |
Grow | 807 |  |  | (28) |  |  | 779 |
Nurture | 829 |  |  | — |  |  | 829 |
Harvest | 372 |  |  | (4) |  |  | 368 |
Other | 36 |  |  | (4) |  |  | 32 |
Total Mid-Market Enterprise Revenue | 2,044 |  |  | (36) |  |  | 2,008 |
Public Sector |  |  |  |  |
Grow | 473 |  |  | (81) |  |  | 392 |
Nurture | 399 |  |  | — |  |  | 399 |
Harvest | 383 |  |  | (1) |  |  | 382 |
Other | 534 |  |  | — |  |  | 534 |
Total Public Sector Revenue | 1,789 |  |  | (82) |  |  | 1,707 |
Wholesale |  |  |  |  |
Grow | 1,052 |  |  | (251) |  |  | 801 |
Nurture | 827 |  |  | (25) |  |  | 802 |
Harvest | 1,261 |  |  | (165) |  |  | 1,096 |
Other | 12 |  |  | — |  |  | 12 |
Total Wholesale Revenue | 3,152 |  |  | (441) |  |  | 2,711 |
International and Other |  |  |  |  |
Grow | 453 |  |  | (115) |  |  | 338 |
Nurture | 266 |  |  | — |  |  | 266 |
Harvest | 126 |  |  | — |  |  | 126 |
Other | 135 |  |  | — |  |  | 135 |
Total International and Other | 980 |  |  | (115) |  |  | 865 |
Business Segment by Product Category |  |  |  |  |
Grow | 4,494 |  |  | (654) |  |  | 3,840 |
Nurture | 3,493 |  |  | (25) |  |  | 3,468 |
Harvest | 2,679 |  |  | (170) |  |  | 2,509 |
Other | 917 |  |  | (9) |  |  | 908 |
Total Business Segment Revenue | 11,583 |  |  | (858) |  |  | 10,725 |
Mass Markets Segment by Product Category |  |  |  |  |
Fiber Broadband | 637 |  |  | (16) |  |  | 621 |
Other Broadband | 1,395 |  |  | (126) |  |  | 1,269 |
Voice and Other | 942 |  |  | (36) |  |  | 906 |
Total Mass Markets Revenue | 2,974 |  |  | (178) |  |  | 2,796 |
Total Revenue | $ | 14,557 |  |  | (1,036) |  |  | 13,521 |
Timing of revenue |  |  |  |  |
Goods and services transferred at a point in time |  |  |  |  | $ | 178 |
Services performed over time |  |  |  |  | 13,343 |
Total revenue from contracts with customers |  |  |  |  | $ | 13,521 |
| Year Ended December 31, 2022
| Total Revenue |  | Adjustments for Non-ASC 606 Revenue (1) |  | Total Revenue from Contracts with Customers
| (Dollars in millions)
Business Segment by Sales Channel and Product Category |  |  |  |  |
Large Enterprise |  |  |  |  |
Grow | $ | 1,653 |  |  | (199) |  |  | 1,454 |
Nurture | 1,274 |  |  | — |  |  | 1,274 |
Harvest | 690 |  |  | (2) |  |  | 688 |
Other | 210 |  |  | (7) |  |  | 203 |
Total Large Enterprise Revenue | 3,827 |  |  | (208) |  |  | 3,619 |
Mid-Market Enterprise |  |  |  |  |
Grow | 768 |  |  | (32) |  |  | 736 |
Nurture | 949 |  |  | — |  |  | 949 |
Harvest | 494 |  |  | (6) |  |  | 488 |
Other | 31 |  |  | (2) |  |  | 29 |
Total Mid-Market Enterprise Revenue | 2,242 |  |  | (40) |  |  | 2,202 |
Public Sector |  |  |  |  |
Grow | 445 |  |  | (79) |  |  | 366 |
Nurture | 492 |  |  | — |  |  | 492 |
Harvest | 466 |  |  | (3) |  |  | 463 |
Other | 460 |  |  | (2) |  |  | 458 |
Total Public Sector Revenue | 1,863 |  |  | (84) |  |  | 1,779 |
Wholesale |  |  |  |  |
Grow | 991 |  |  | (271) |  |  | 720 |
Nurture | 1,012 |  |  | (23) |  |  | 989 |
Harvest | 1,551 |  |  | (215) |  |  | 1,336 |
Other | 51 |  |  | — |  |  | 51 |
Total Wholesale Revenue | 3,605 |  |  | (509) |  |  | 3,096 |
International and Other |  |  |  |  |
Grow | 761 |  |  | (176) |  |  | 585 |
Nurture | 401 |  |  | — |  |  | 401 |
Harvest | 210 |  |  | — |  |  | 210 |
Other | 190 |  |  | — |  |  | 190 |
Total International and Other | 1,562 |  |  | (176) |  |  | 1,386 |
Business Segment by Product Category |  |  |  |  |
Grow | 4,618 |  |  | (757) |  |  | 3,861 |
Nurture | 4,128 |  |  | (23) |  |  | 4,105 |
Harvest | 3,411 |  |  | (226) |  |  | 3,185 |
Other | 942 |  |  | (11) |  |  | 931 |
Total Business Segment Revenue | 13,099 |  |  | (1,017) |  |  | 12,082 |
Mass Markets Segment by Product Category |  |  |  |  |
Fiber Broadband | 604 |  |  | (18) |  |  | 586 |
Other Broadband | 2,163 |  |  | (200) |  |  | 1,963 |
Voice and Other | 1,612 |  |  | (135) |  |  | 1,477 |
Total Mass Markets Revenue | 4,379 |  |  | (353) |  |  | 4,026 |
Total Revenue | $ | 17,478 |  |  | (1,370) |  |  | 16,108 |
Timing of revenue |  |  |  |  |
Goods and services transferred at a point in time |  |  |  |  | $ | 154 |
Services performed over time |  |  |  |  | 15,954 |
Total revenue from contracts with customers |  |  |  |  | $ | 16,108 |
______________________________________________________________________ (1)Includes regulatory revenue and lease revenue not within the scope of ASC 606.
Schedule of contract with customer, asset and liability | The following table provides balances of customer receivables, contract assets and contract liabilities, net of amounts classified as held for sale:
| As of December 31,
| 2024 |  | 2023
| (Dollars in millions)
Customer receivables, less allowance of $50 and $60 | $ | 1,193 |  |  | 1,256 |
Contract assets | 19 |  |  | 29 |
Contract liabilities | 733 |  |  | 698 |
Schedule of capitalized contract cost | The following tables provide changes in our contract acquisition costs and fulfillment costs:
| Year Ended December 31, 2024
| Acquisition Costs |  | Fulfillment Costs
| (Dollars in millions)
Beginning of period balance | $ | 182 |  |  | 184 |
Costs incurred | 151 |  |  | 176 |
Amortization | (130) |  |  | (138) |
End of period balance | $ | 203 |  |  | 222 |
| Year Ended December 31, 2023
| Acquisition Costs |  | Fulfillment Costs
| (Dollars in millions)
Beginning of period balance | $ | 202 |  |  | 192 |
Costs incurred | 136 |  |  | 157 |
Amortization | (152) |  |  | (140) |
Classified as held for sale | (4) |  |  | (25) |
End of period balance | $ | 182 |  |  | 184 |

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- Definition Tabular disclosure of entity-wide revenues from external customers for each product or service or each group of similar products or services if the information is not provided as part of the reportable operating segment information. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-40 + Details
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