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v3.25.1

Revenue Recognition - Revenue by Segment, Sales Channel and Product Category (Details) - USD ($) $ in Millions | 3 Months Ended
--- | ---
Mar. 31, 2025 | Mar. 31, 2024
Disaggregation of Revenue [Line Items] |  |
Total Revenue | $ 3,182 | $ 3,290
Adjustments for Non-ASC 606 Revenue | (271) | (229)
Total revenue from Contracts with Customers | 2,911 | 3,061
Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 2,524 | 2,591
Mass Markets |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 658 | 699
Operating Segments | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 2,524 | 2,591
Adjustments for Non-ASC 606 Revenue | (235) | (188)
Total revenue from Contracts with Customers | 2,289 | 2,403
Operating Segments | Mass Markets |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 658 | 699
Adjustments for Non-ASC 606 Revenue | (36) | (41)
Total revenue from Contracts with Customers | 622 | 658
Operating Segments | Large Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 737 | 765
Adjustments for Non-ASC 606 Revenue | (87) | (50)
Total revenue from Contracts with Customers | 650 | 715
Operating Segments | Mid-Market Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 513 | 577
Adjustments for Non-ASC 606 Revenue | (8) | (8)
Total revenue from Contracts with Customers | 505 | 569
Operating Segments | Public Sector | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 483 | 421
Adjustments for Non-ASC 606 Revenue | (24) | (22)
Total revenue from Contracts with Customers | 459 | 399
Operating Segments | Wholesale | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 705 | 731
Adjustments for Non-ASC 606 Revenue | (115) | (107)
Total revenue from Contracts with Customers | 590 | 624
Operating Segments | International and Other | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 86 | 97
Adjustments for Non-ASC 606 Revenue | (1) | (1)
Total revenue from Contracts with Customers | 85 | 96
Operating Segments | Grow | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 1,136 | 1,059
Adjustments for Non-ASC 606 Revenue | (194) | (139)
Total revenue from Contracts with Customers | 942 | 920
Operating Segments | Grow | Large Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 416 | 378
Adjustments for Non-ASC 606 Revenue | (87) | (49)
Total revenue from Contracts with Customers | 329 | 329
Operating Segments | Grow | Mid-Market Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 259 | 256
Adjustments for Non-ASC 606 Revenue | (7) | (6)
Total revenue from Contracts with Customers | 252 | 250
Operating Segments | Grow | Public Sector | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 159 | 125
Adjustments for Non-ASC 606 Revenue | (24) | (21)
Total revenue from Contracts with Customers | 135 | 104
Operating Segments | Grow | Wholesale | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 265 | 260
Adjustments for Non-ASC 606 Revenue | (75) | (62)
Total revenue from Contracts with Customers | 190 | 198
Operating Segments | Grow | International and Other | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 37 | 40
Adjustments for Non-ASC 606 Revenue | (1) | (1)
Total revenue from Contracts with Customers | 36 | 39
Operating Segments | Nurture | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 666 | 776
Adjustments for Non-ASC 606 Revenue | (6) | (7)
Total revenue from Contracts with Customers | 660 | 769
Operating Segments | Nurture | Large Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 203 | 241
Adjustments for Non-ASC 606 Revenue | 0 | 0
Total revenue from Contracts with Customers | 203 | 241
Operating Segments | Nurture | Mid-Market Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 165 | 213
Adjustments for Non-ASC 606 Revenue | 0 | 0
Total revenue from Contracts with Customers | 165 | 213
Operating Segments | Nurture | Public Sector | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 84 | 88
Adjustments for Non-ASC 606 Revenue | 0 | 0
Total revenue from Contracts with Customers | 84 | 88
Operating Segments | Nurture | Wholesale | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 177 | 192
Adjustments for Non-ASC 606 Revenue | (6) | (7)
Total revenue from Contracts with Customers | 171 | 185
Operating Segments | Nurture | International and Other | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 37 | 42
Adjustments for Non-ASC 606 Revenue | 0 | 0
Total revenue from Contracts with Customers | 37 | 42
Operating Segments | Harvest | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 534 | 582
Adjustments for Non-ASC 606 Revenue | (35) | (40)
Total revenue from Contracts with Customers | 499 | 542
Operating Segments | Harvest | Large Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 79 | 103
Adjustments for Non-ASC 606 Revenue | 0 | 0
Total revenue from Contracts with Customers | 79 | 103
Operating Segments | Harvest | Mid-Market Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 79 | 98
Adjustments for Non-ASC 606 Revenue | (1) | (1)
Total revenue from Contracts with Customers | 78 | 97
Operating Segments | Harvest | Public Sector | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 108 | 94
Adjustments for Non-ASC 606 Revenue | 0 | (1)
Total revenue from Contracts with Customers | 108 | 93
Operating Segments | Harvest | Wholesale | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 260 | 276
Adjustments for Non-ASC 606 Revenue | (34) | (38)
Total revenue from Contracts with Customers | 226 | 238
Operating Segments | Harvest | International and Other | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 8 | 11
Adjustments for Non-ASC 606 Revenue | 0 | 0
Total revenue from Contracts with Customers | 8 | 11
Operating Segments | Other | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 188 | 174
Adjustments for Non-ASC 606 Revenue | 0 | (2)
Total revenue from Contracts with Customers | 188 | 172
Operating Segments | Other | Large Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 39 | 43
Adjustments for Non-ASC 606 Revenue | 0 | (1)
Total revenue from Contracts with Customers | 39 | 42
Operating Segments | Other | Mid-Market Enterprise | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 10 | 10
Adjustments for Non-ASC 606 Revenue | 0 | (1)
Total revenue from Contracts with Customers | 10 | 9
Operating Segments | Other | Public Sector | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 132 | 114
Adjustments for Non-ASC 606 Revenue | 0 | 0
Total revenue from Contracts with Customers | 132 | 114
Operating Segments | Other | Wholesale | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 3 | 3
Adjustments for Non-ASC 606 Revenue | 0 | 0
Total revenue from Contracts with Customers | 3 | 3
Operating Segments | Other | International and Other | Business |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 4 | 4
Adjustments for Non-ASC 606 Revenue | 0 | 0
Total revenue from Contracts with Customers | 4 | 4
Operating Segments | Fiber Broadband | Mass Markets |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 209 | 170
Adjustments for Non-ASC 606 Revenue | (3) | (4)
Total revenue from Contracts with Customers | 206 | 166
Operating Segments | Other Broadband | Mass Markets |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 257 | 315
Adjustments for Non-ASC 606 Revenue | (24) | (28)
Total revenue from Contracts with Customers | 233 | 287
Operating Segments | Voice and Other | Mass Markets |  |
Disaggregation of Revenue [Line Items] |  |
Total Revenue | 192 | 214
Adjustments for Non-ASC 606 Revenue | (9) | (9)
Total revenue from Contracts with Customers | $ 183 | $ 205

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