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Revenue Recognition (Tables) | 9 Months Ended
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Sep. 30, 2025
Revenue from Contract with Customer [Abstract] |
Schedule of Revenue from External Customers by Products and Services | The following tables provide total revenue by segment, sales channel and product category. They also provide the amount of revenue that is not subject to Accounting Standards Codification ("ASC") 606, "Revenue from Contracts with Customers" ("ASC 606"), but is instead governed by other accounting standards.
| Three Months Ended September 30, 2025 |  | Nine Months Ended September 30, 2025
| Total Revenue | Adjustments for Non-ASC 606 Revenue (1) | Total revenue from Contracts with Customers |  | Total Revenue | Adjustments for Non-ASC 606 Revenue (1) | Total Revenue from Contracts with Customers
| (Dollars in millions)
Business Segment by Sales Channel and Product Category |  |  |  |  |  |  |
Large Enterprise |  |  |  |  |  |  |
Grow | $ | 451 |  | (101) |  | 350 |  |  | 1,294 |  | (279) |  | 1,015 |
Nurture | 192 |  | — |  | 192 |  |  | 587 |  | — |  | 587 |
Harvest | 72 |  | — |  | 72 |  |  | 226 |  | — |  | 226 |
Other | 37 |  | — |  | 37 |  |  | 114 |  | — |  | 114 |
Total Large Enterprise Revenue | 752 |  | (101) |  | 651 |  |  | 2,221 |  | (279) |  | 1,942 |
Mid-Market Enterprise |  |  |  |  |  |  |
Grow | 260 |  | (7) |  | 253 |  |  | 779 |  | (19) |  | 760 |
Nurture | 146 |  | — |  | 146 |  |  | 465 |  | — |  | 465 |
Harvest | 71 |  | (1) |  | 70 |  |  | 227 |  | (3) |  | 224 |
Other | 11 |  | — |  | 11 |  |  | 30 |  | — |  | 30 |
Total Mid-Market Enterprise Revenue | 488 |  | (8) |  | 480 |  |  | 1,501 |  | (22) |  | 1,479 |
Public Sector |  |  |  |  |  |  |
Grow | 151 |  | (25) |  | 126 |  |  | 450 |  | (73) |  | 377 |
Nurture | 79 |  | — |  | 79 |  |  | 246 |  | — |  | 246 |
Harvest | 112 |  | — |  | 112 |  |  | 357 |  | — |  | 357 |
Other | 136 |  | — |  | 136 |  |  | 394 |  | — |  | 394 |
Total Public Sector Revenue | 478 |  | (25) |  | 453 |  |  | 1,447 |  | (73) |  | 1,374 |
Wholesale |  |  |  |  |  |  |
Grow | 261 |  | (73) |  | 188 |  |  | 788 |  | (217) |  | 571 |
Nurture | 160 |  | (6) |  | 154 |  |  | 507 |  | (18) |  | 489 |
Harvest | 236 |  | (34) |  | 202 |  |  | 754 |  | (107) |  | 647 |
Other | 1 |  | — |  | 1 |  |  | 4 |  | — |  | 4 |
Total Wholesale Revenue | 658 |  | (113) |  | 545 |  |  | 2,053 |  | (342) |  | 1,711 |
International and Other |  |  |  |  |  |  |
Grow | 37 |  | (1) |  | 36 |  |  | 112 |  | (3) |  | 109 |
Nurture | 34 |  | — |  | 34 |  |  | 106 |  | — |  | 106 |
Harvest | 6 |  | — |  | 6 |  |  | 21 |  | — |  | 21 |
Other | 3 |  | — |  | 3 |  |  | 9 |  | — |  | 9 |
Total International and Other | 80 |  | (1) |  | 79 |  |  | 248 |  | (3) |  | 245 |
Business Segment by Product Category |  |  |  |  |  |  |
Grow | 1,160 |  | (207) |  | 953 |  |  | 3,423 |  | (591) |  | 2,832 |
Nurture | 611 |  | (6) |  | 605 |  |  | 1,911 |  | (18) |  | 1,893 |
Harvest | 497 |  | (35) |  | 462 |  |  | 1,585 |  | (110) |  | 1,475 |
Other | 188 |  | — |  | 188 |  |  | 551 |  | — |  | 551 |
Total Business Segment Revenue | 2,456 |  | (248) |  | 2,208 |  |  | 7,470 |  | (719) |  | 6,751 |
Mass Markets Segment by Product Category |  |  |  |  |  |  |
Fiber Broadband | 225 |  | (3) |  | 222 |  |  | 651 |  | (9) |  | 642 |
Other Broadband | 230 |  | (23) |  | 207 |  |  | 732 |  | (71) |  | 661 |
Voice and Other | 176 |  | (7) |  | 169 |  |  | 508 |  | 24 |  | 532 |
Total Mass Markets Revenue | 631 |  | (33) |  | 598 |  |  | 1,891 |  | (56) |  | 1,835 |
Total Revenue | $ | 3,087 |  | (281) |  | 2,806 |  |  | 9,361 |  | (775) |  | 8,586 |
| Three Months Ended September 30, 2024 |  | Nine Months Ended September 30, 2024
| Total Revenue | Adjustments for Non-ASC 606 Revenue (1) | Total revenue from Contracts with Customers |  | Total Revenue | Adjustments for Non-ASC 606 Revenue (1) | Total Revenue from Contracts with Customers
| (Dollars in millions)
Business Segment by Sales Channel and Product Category |  |  |  |  |  |  |
Large Enterprise |  |  |  |  |  |  |
Grow | $ | 390 |  | (73) |  | 317 |  |  | 1,145 |  | (183) |  | 962 |
Nurture | 234 |  | — |  | 234 |  |  | 710 |  | — |  | 710 |
Harvest | 94 |  | — |  | 94 |  |  | 293 |  | — |  | 293 |
Other | 43 |  | — |  | 43 |  |  | 127 |  | (1) |  | 126 |
Total Large Enterprise Revenue | 761 |  | (73) |  | 688 |  |  | 2,275 |  | (184) |  | 2,091 |
Mid-Market Enterprise |  |  |  |  |  |  |
Grow | 257 |  | (6) |  | 251 |  |  | 770 |  | (19) |  | 751 |
Nurture | 186 |  | — |  | 186 |  |  | 599 |  | — |  | 599 |
Harvest | 89 |  | (1) |  | 88 |  |  | 282 |  | (3) |  | 279 |
Other | 10 |  | (4) |  | 6 |  |  | 30 |  | (5) |  | 25 |
Total Mid-Market Enterprise Revenue | 542 |  | (11) |  | 531 |  |  | 1,681 |  | (27) |  | 1,654 |
Public Sector |  |  |  |  |  |  |
Grow | 133 |  | (21) |  | 112 |  |  | 386 |  | (62) |  | 324 |
Nurture | 87 |  | — |  | 87 |  |  | 263 |  | — |  | 263 |
Harvest | 87 |  | (1) |  | 86 |  |  | 273 |  | (3) |  | 270 |
Other | 123 |  | — |  | 123 |  |  | 378 |  | — |  | 378 |
Total Public Sector Revenue | 430 |  | (22) |  | 408 |  |  | 1,300 |  | (65) |  | 1,235 |
Wholesale |  |  |  |  |  |  |
Grow | 259 |  | (73) |  | 186 |  |  | 782 |  | (211) |  | 571 |
Nurture | 183 |  | (6) |  | 177 |  |  | 561 |  | (20) |  | 541 |
Harvest | 268 |  | (35) |  | 233 |  |  | 819 |  | (110) |  | 709 |
Other | 2 |  | — |  | 2 |  |  | 7 |  | — |  | 7 |
Total Wholesale Revenue | 712 |  | (114) |  | 598 |  |  | 2,169 |  | (341) |  | 1,828 |
International and Other |  |  |  |  |  |  |
Grow | 38 |  | (1) |  | 37 |  |  | 116 |  | (3) |  | 113 |
Nurture | 39 |  | — |  | 39 |  |  | 122 |  | — |  | 122 |
Harvest | 12 |  | — |  | 12 |  |  | 33 |  | — |  | 33 |
Other | 3 |  | — |  | 3 |  |  | 10 |  | — |  | 10 |
Total International and Other | 92 |  | (1) |  | 91 |  |  | 281 |  | (3) |  | 278 |
Business Segment by Product Category |  |  |  |  |  |  |
Grow | 1,077 |  | (174) |  | 903 |  |  | 3,199 |  | (478) |  | 2,721 |
Nurture | 729 |  | (6) |  | 723 |  |  | 2,255 |  | (20) |  | 2,235 |
Harvest | 550 |  | (37) |  | 513 |  |  | 1,700 |  | (116) |  | 1,584 |
Other | 181 |  | (4) |  | 177 |  |  | 552 |  | (6) |  | 546 |
Total Business Segment Revenue | 2,537 |  | (221) |  | 2,316 |  |  | 7,706 |  | (620) |  | 7,086 |
Mass Markets Segment by Product Category |  |  |  |  |  |  |
Fiber Broadband | 190 |  | (3) |  | 187 |  |  | 541 |  | (10) |  | 531 |
Other Broadband | 283 |  | (25) |  | 258 |  |  | 896 |  | (80) |  | 816 |
Voice and Other | 211 |  | (5) |  | 206 |  |  | 636 |  | (23) |  | 613 |
Total Mass Markets Revenue | 684 |  | (33) |  | 651 |  |  | 2,073 |  | (113) |  | 1,960 |
Total Revenue | $ | 3,221 |  | (254) |  | 2,967 |  |  | 9,779 |  | (733) |  | 9,046 |
____________________________________________________________________ (1)Includes regulatory revenue and lease revenue not within the scope of ASC 606.
Schedule of Contract with Customer, Asset and Liability | The following table provides balances of customer receivables, contract assets, and contract liabilities, net of amounts classified as held for sale:
| September 30, 2025 |  | December 31, 2024
| (Dollars in millions)
Customer receivables, less allowance of $42 and $50(1) | $ | 1,215 |  |  | 1,193 |
Contract assets | 30 |  |  | 19 |
Contract liabilities(2) | 675 |  |  | 733 |
______________________________________________________________________ (1) As of September 30, 2025, this amount excluded $13 million of customer receivables, net associated with the disposal group classified as held for sale. (2) As of September 30, 2025, this amount excluded $33 million of contract liabilities associated with the disposal group classified as held for sale.
Schedule of Capitalized Contract Cost | The following tables provide changes in our contract acquisition costs and fulfillment costs:
| Three Months Ended September 30, 2025 |  | Nine Months Ended September 30, 2025
| Acquisition Costs |  | Fulfillment Costs |  | Acquisition Costs |  | Fulfillment Costs
| (Dollars in millions) |  | (Dollars in millions)
Balance at beginning of period(1) | $ | 210 |  |  | 241 |  |  | 203 |  |  | 222 |
Costs incurred | 34 |  |  | 57 |  |  | 106 |  |  | 166 |
Amortization | (30) |  |  | (41) |  |  | (95) |  |  | (117) |
Change in contract costs held for sale | — |  |  | (3) |  |  | — |  |  | (17) |
Balance at end of period(2) | $ | 214 |  |  | 254 |  |  | 214 |  |  | 254 |
______________________________________________________________________ (1) The beginning balance for the three months ended September 30, 2025 excluded $14 million of fulfillment costs associated with the disposal group classified as held for sale. (2) The ending balance for both the three and nine months ended September 30, 2025 excluded fulfillment costs associated with the disposal group classified as held for sale of $17 million.
| Three Months Ended September 30, 2024 |  | Nine Months Ended September 30, 2024
| Acquisition Costs |  | Fulfillment Costs |  | Acquisition Costs |  | Fulfillment Costs
| (Dollars in millions) |  | (Dollars in millions)
Balance at beginning of period | $ | 185 |  |  | 204 |  |  | 182 |  |  | 184 |
Costs incurred | 36 |  |  | 41 |  |  | 104 |  |  | 126 |
Amortization | (32) |  |  | (36) |  |  | (97) |  |  | (101) |
Balance at end of period | $ | 189 |  |  | 209 |  |  | 189 |  |  | 209 |

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- Definition Tabular disclosure of cost capitalized in obtaining or fulfilling contract with customer. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 340 -SubTopic 40 -Name Accounting Standards Codification -Section 50 -Paragraph 3 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479483/340-40-50-3 + Details
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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of entity-wide revenues from external customers for each product or service or each group of similar products or services if the information is not provided as part of the reportable operating segment information. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-40 + Details
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