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Revenue Recognition (Tables)

9 Months Ended

Sep. 30, 2025

Revenue from Contract with Customer [Abstract]

Schedule of Revenue from External Customers by Products and Services

The following tables provide total revenue by segment, sales channel and product category. They also provide the amount of revenue that is not subject to Accounting Standards Codification ("ASC") 606, "Revenue from Contracts with Customers" ("ASC 606"), but is instead governed by other accounting standards.

			Three Months Ended September 30, 2025												Nine Months Ended September 30, 2025
			Total Revenue			Adjustments for Non-ASC 606 Revenue (1)			Total revenue from Contracts with Customers						Total Revenue			Adjustments for Non-ASC 606 Revenue (1)			Total Revenue from Contracts with Customers
			(Dollars in millions)
Business Segment by Sales Channel and Product Category
Large Enterprise
Grow			$	451		(101)			350						1,294			(279)			1,015
Nurture			192			—			192						587			—			587
Harvest			72			—			72						226			—			226
Other			37			—			37						114			—			114
Total Large Enterprise Revenue			752			(101)			651						2,221			(279)			1,942
Mid-Market Enterprise
Grow			260			(7)			253						779			(19)			760
Nurture			146			—			146						465			—			465
Harvest			71			(1)			70						227			(3)			224
Other			11			—			11						30			—			30

Total Mid-Market Enterprise Revenue			488			(8)			480						1,501			(22)			1,479
Public Sector
Grow			151			(25)			126						450			(73)			377
Nurture			79			—			79						246			—			246
Harvest			112			—			112						357			—			357
Other			136			—			136						394			—			394
Total Public Sector Revenue			478			(25)			453						1,447			(73)			1,374
Wholesale
Grow			261			(73)			188						788			(217)			571
Nurture			160			(6)			154						507			(18)			489
Harvest			236			(34)			202						754			(107)			647
Other			1			—			1						4			—			4
Total Wholesale Revenue			658			(113)			545						2,053			(342)			1,711
International and Other
Grow			37			(1)			36						112			(3)			109
Nurture			34			—			34						106			—			106
Harvest			6			—			6						21			—			21
Other			3			—			3						9			—			9
Total International and Other			80			(1)			79						248			(3)			245
Business Segment by Product Category
Grow			1,160			(207)			953						3,423			(591)			2,832
Nurture			611			(6)			605						1,911			(18)			1,893
Harvest			497			(35)			462						1,585			(110)			1,475
Other			188			—			188						551			—			551
Total Business Segment Revenue			2,456			(248)			2,208						7,470			(719)			6,751
Mass Markets Segment by Product Category
Fiber Broadband			225			(3)			222						651			(9)			642
Other Broadband			230			(23)			207						732			(71)			661
Voice and Other			176			(7)			169						508			24			532
Total Mass Markets Revenue			631			(33)			598						1,891			(56)			1,835
Total Revenue			$	3,087		(281)			2,806						9,361			(775)			8,586

			Three Months Ended September 30, 2024												Nine Months Ended September 30, 2024
			Total Revenue			Adjustments for Non-ASC 606 Revenue (1)			Total revenue from Contracts with Customers						Total Revenue			Adjustments for Non-ASC 606 Revenue (1)			Total Revenue from Contracts with Customers
			(Dollars in millions)
Business Segment by Sales Channel and Product Category
Large Enterprise
Grow			$	390		(73)			317						1,145			(183)			962
Nurture			234			—			234						710			—			710
Harvest			94			—			94						293			—			293
Other			43			—			43						127			(1)			126
Total Large Enterprise Revenue			761			(73)			688						2,275			(184)			2,091
Mid-Market Enterprise
Grow			257			(6)			251						770			(19)			751
Nurture			186			—			186						599			—			599

Harvest			89			(1)			88						282			(3)			279
Other			10			(4)			6						30			(5)			25
Total Mid-Market Enterprise Revenue			542			(11)			531						1,681			(27)			1,654
Public Sector
Grow			133			(21)			112						386			(62)			324
Nurture			87			—			87						263			—			263
Harvest			87			(1)			86						273			(3)			270
Other			123			—			123						378			—			378
Total Public Sector Revenue			430			(22)			408						1,300			(65)			1,235
Wholesale
Grow			259			(73)			186						782			(211)			571
Nurture			183			(6)			177						561			(20)			541
Harvest			268			(35)			233						819			(110)			709
Other			2			—			2						7			—			7
Total Wholesale Revenue			712			(114)			598						2,169			(341)			1,828
International and Other
Grow			38			(1)			37						116			(3)			113
Nurture			39			—			39						122			—			122
Harvest			12			—			12						33			—			33
Other			3			—			3						10			—			10
Total International and Other			92			(1)			91						281			(3)			278
Business Segment by Product Category
Grow			1,077			(174)			903						3,199			(478)			2,721
Nurture			729			(6)			723						2,255			(20)			2,235
Harvest			550			(37)			513						1,700			(116)			1,584
Other			181			(4)			177						552			(6)			546
Total Business Segment Revenue			2,537			(221)			2,316						7,706			(620)			7,086
Mass Markets Segment by Product Category
Fiber Broadband			190			(3)			187						541			(10)			531
Other Broadband			283			(25)			258						896			(80)			816
Voice and Other			211			(5)			206						636			(23)			613
Total Mass Markets Revenue			684			(33)			651						2,073			(113)			1,960
Total Revenue			$	3,221		(254)			2,967						9,779			(733)			9,046

____________________________________________________________________

(1)Includes regulatory revenue and lease revenue not within the scope of ASC 606.

Schedule of Contract with Customer, Asset and Liability

The following table provides balances of customer receivables, contract assets, and contract liabilities, net of amounts classified as held for sale:

			September 30, 2025						December 31, 2024
			(Dollars in millions)
Customer receivables, less allowance of $42 and $50(1)			$	1,215					1,193
Contract assets			30						19
Contract liabilities(2)			675						733

______________________________________________________________________

(1)    As of September 30, 2025, this amount excluded $13 million of customer receivables, net associated with the disposal group classified as held for sale.

(2)     As of September 30, 2025, this amount excluded $33 million of contract liabilities associated with the disposal group classified as held for sale.

Schedule of Capitalized Contract Cost

The following tables provide changes in our contract acquisition costs and fulfillment costs:

			Three Months Ended September 30, 2025												Nine Months Ended September 30, 2025
			Acquisition Costs						Fulfillment Costs						Acquisition Costs						Fulfillment Costs
			(Dollars in millions)												(Dollars in millions)
Balance at beginning of period(1)			$	210					241						203						222
Costs incurred			34						57						106						166
Amortization			(30)						(41)						(95)						(117)
Change in contract costs held for sale			—						(3)						—						(17)
Balance at end of period(2)			$	214					254						214						254

______________________________________________________________________

(1)    The beginning balance for the three months ended September 30, 2025 excluded $14 million of fulfillment costs associated with the disposal group classified as held for sale.

(2)    The ending balance for both the three and nine months ended September 30, 2025 excluded fulfillment costs associated with the disposal group classified as held for sale of $17 million.

			Three Months Ended September 30, 2024												Nine Months Ended September 30, 2024
			Acquisition Costs						Fulfillment Costs						Acquisition Costs						Fulfillment Costs
			(Dollars in millions)												(Dollars in millions)
Balance at beginning of period			$	185					204						182						184
Costs incurred			36						41						104						126
Amortization			(32)						(36)						(97)						(101)
Balance at end of period			$	189					209						189						209

X

- Definition

Tabular disclosure of cost capitalized in obtaining or fulfilling contract with customer.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 340
-SubTopic 40
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479483/340-40-50-3

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- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of entity-wide revenues from external customers for each product or service or each group of similar products or services if the information is not provided as part of the reportable operating segment information.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 40
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-40

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