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Revenue Recognition - Revenue by Segment, Sales Channel and Product Category (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Disaggregation of Revenue [Line Items]        
Total Revenue $ 3,087 $ 3,221 $ 9,361 $ 9,779
Adjustments for Non-ASC 606 Revenue (281) (254) (775) (733)
Total revenue from Contracts with Customers 2,806 2,967 8,586 9,046
Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 2,456 2,537 7,470 7,706
Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 631 684 1,891 2,073
Operating Segments | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 2,456 2,537 7,470 7,706
Adjustments for Non-ASC 606 Revenue (248) (221) (719) (620)
Total revenue from Contracts with Customers 2,208 2,316 6,751 7,086
Operating Segments | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 631 684 1,891 2,073
Adjustments for Non-ASC 606 Revenue (33) (33) (56) (113)
Total revenue from Contracts with Customers 598 651 1,835 1,960
Operating Segments | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 752 761 2,221 2,275
Adjustments for Non-ASC 606 Revenue (101) (73) (279) (184)
Total revenue from Contracts with Customers 651 688 1,942 2,091
Operating Segments | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 488 542 1,501 1,681
Adjustments for Non-ASC 606 Revenue (8) (11) (22) (27)
Total revenue from Contracts with Customers 480 531 1,479 1,654
Operating Segments | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 478 430 1,447 1,300
Adjustments for Non-ASC 606 Revenue (25) (22) (73) (65)
Total revenue from Contracts with Customers 453 408 1,374 1,235
Operating Segments | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 658 712 2,053 2,169
Adjustments for Non-ASC 606 Revenue (113) (114) (342) (341)
Total revenue from Contracts with Customers 545 598 1,711 1,828
Operating Segments | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 80 92 248 281
Adjustments for Non-ASC 606 Revenue (1) (1) (3) (3)
Total revenue from Contracts with Customers 79 91 245 278
Operating Segments | Grow | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 1,160 1,077 3,423 3,199
Adjustments for Non-ASC 606 Revenue (207) (174) (591) (478)
Total revenue from Contracts with Customers 953 903 2,832 2,721
Operating Segments | Grow | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 451 390 1,294 1,145
Adjustments for Non-ASC 606 Revenue (101) (73) (279) (183)
Total revenue from Contracts with Customers 350 317 1,015 962
Operating Segments | Grow | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 260 257 779 770
Adjustments for Non-ASC 606 Revenue (7) (6) (19) (19)
Total revenue from Contracts with Customers 253 251 760 751
Operating Segments | Grow | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 151 133 450 386
Adjustments for Non-ASC 606 Revenue (25) (21) (73) (62)
Total revenue from Contracts with Customers 126 112 377 324
Operating Segments | Grow | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 261 259 788 782
Adjustments for Non-ASC 606 Revenue (73) (73) (217) (211)
Total revenue from Contracts with Customers 188 186 571 571
Operating Segments | Grow | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 37 38 112 116
Adjustments for Non-ASC 606 Revenue (1) (1) (3) (3)
Total revenue from Contracts with Customers 36 37 109 113
Operating Segments | Nurture | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 611 729 1,911 2,255
Adjustments for Non-ASC 606 Revenue (6) (6) (18) (20)
Total revenue from Contracts with Customers 605 723 1,893 2,235
Operating Segments | Nurture | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 192 234 587 710
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 192 234 587 710
Operating Segments | Nurture | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 146 186 465 599
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 146 186 465 599
Operating Segments | Nurture | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 79 87 246 263
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 79 87 246 263
Operating Segments | Nurture | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 160 183 507 561
Adjustments for Non-ASC 606 Revenue (6) (6) (18) (20)
Total revenue from Contracts with Customers 154 177 489 541
Operating Segments | Nurture | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 34 39 106 122
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 34 39 106 122
Operating Segments | Harvest | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 497 550 1,585 1,700
Adjustments for Non-ASC 606 Revenue (35) (37) (110) (116)
Total revenue from Contracts with Customers 462 513 1,475 1,584
Operating Segments | Harvest | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 72 94 226 293
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 72 94 226 293
Operating Segments | Harvest | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 71 89 227 282
Adjustments for Non-ASC 606 Revenue (1) (1) (3) (3)
Total revenue from Contracts with Customers 70 88 224 279
Operating Segments | Harvest | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 112 87 357 273
Adjustments for Non-ASC 606 Revenue 0 (1) 0 (3)
Total revenue from Contracts with Customers 112 86 357 270
Operating Segments | Harvest | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 236 268 754 819
Adjustments for Non-ASC 606 Revenue (34) (35) (107) (110)
Total revenue from Contracts with Customers 202 233 647 709
Operating Segments | Harvest | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 6 12 21 33
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 6 12 21 33
Operating Segments | Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 188 181 551 552
Adjustments for Non-ASC 606 Revenue 0 (4) 0 (6)
Total revenue from Contracts with Customers 188 177 551 546
Operating Segments | Other | Large Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 37 43 114 127
Adjustments for Non-ASC 606 Revenue 0 0 0 (1)
Total revenue from Contracts with Customers 37 43 114 126
Operating Segments | Other | Mid-Market Enterprise | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 11 10 30 30
Adjustments for Non-ASC 606 Revenue 0 (4) 0 (5)
Total revenue from Contracts with Customers 11 6 30 25
Operating Segments | Other | Public Sector | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 136 123 394 378
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 136 123 394 378
Operating Segments | Other | Wholesale | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 1 2 4 7
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 1 2 4 7
Operating Segments | Other | International and Other | Business        
Disaggregation of Revenue [Line Items]        
Total Revenue 3 3 9 10
Adjustments for Non-ASC 606 Revenue 0 0 0 0
Total revenue from Contracts with Customers 3 3 9 10
Operating Segments | Fiber Broadband | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 225 190 651 541
Adjustments for Non-ASC 606 Revenue (3) (3) (9) (10)
Total revenue from Contracts with Customers 222 187 642 531
Operating Segments | Other Broadband | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 230 283 732 896
Adjustments for Non-ASC 606 Revenue (23) (25) (71) (80)
Total revenue from Contracts with Customers 207 258 661 816
Operating Segments | Voice and Other | Mass Markets        
Disaggregation of Revenue [Line Items]        
Total Revenue 176 211 508 636
Adjustments for Non-ASC 606 Revenue (7) (5) 24 (23)
Total revenue from Contracts with Customers $ 169 $ 206 $ 532 $ 613