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v3.21.1

Allowance for Credit Losses - Loan Portfolio Stratified by Key Credit Quality Indicators (Details) - USD ($) $ in Thousands | 3 Months Ended | 12 Months Ended
--- | --- | ---
Mar. 31, 2021 | Mar. 31, 2020 | Dec. 31, 2020
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
Current period gross charge-offs, total | $ (55,316) | $ (70,949) |
Current period recoveries, total | 7,704 | 9,518 |
Net charge-offs | (47,612) | $ (61,431) |
Consumer Portfolio Segment | Student Loan |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | 418,103 |  |
2020 | 2,747,747 |  | $ 2,043,033
2019 | 2,491,380 |  | 2,573,228
2018 | 1,955,468 |  | 2,045,012
2017 | 1,755,863 |  | 1,850,539
2016 and prior | 5,102,866 |  | 1,685,572
2015 and Prior |  |  | 3,701,564
Total | 14,471,427 |  | 13,898,948
Current period gross charge-offs | (6) |  |
Current period gross charge-offs | (911) |  | (1,087)
Current period gross charge-offs | (4,483) |  | (10,940)
Current period gross charge-offs | (8,116) |  | (27,000)
Current period gross charge-offs | (8,793) |  | (35,851)
Current period gross charge-offs | (32,830) |  | (36,416)
Current period gross charge-offs |  |  | (94,032)
Current period gross charge-offs, total | (55,139) |  | (205,326)
Current period recoveries | 0 |  |
Current period recoveries | 43 |  | 42
Current period recoveries | 452 |  | 636
Current period recoveries | 1,009 |  | 2,274
Current period recoveries | 1,133 |  | 3,585
Current period recoveries | 5,066 |  | 4,284
Current period recoveries |  |  | 13,200
Current period recoveries, total | 7,703 |  | 24,021
Current period net charge-offs | (6) |  |
Current period net charge-offs | (868) |  | (1,045)
Current period net charge-offs | (4,031) |  | (10,304)
Current period net charge-offs | (7,107) |  | (24,726)
Current period net charge-offs | (7,660) |  | (32,266)
Current period net charge-offs | (27,764) |  | (32,132)
Current period net charge-offs |  |  | (80,832)
Net charge-offs | (47,436) |  | (181,305)
Total accrued interest by origination vintage, 2021 | 8,317 |  |
Total accrued interest by origination vintage, 2020 | 147,329 |  | 90,438
Total accrued interest by origination vintage, 2019 | 291,579 |  | 265,688
Total accrued interest by origination vintage, 2018 | 258,813 |  | 252,251
Total accrued interest by origination vintage, 2017 | 206,734 |  | 209,178
Total accrued interest by origination vintage, 2016 and prior | 335,703 |  | 141,094
Total accrued interest by origination vintage, 2015 and prior |  |  | 210,247
Total accrued interest by origination vintage | 1,248,475 |  | 1,168,896
Consumer Portfolio Segment | Student Loan | With Cosigner |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | 640,909 |  |
2020 | 3,954,261 |  | 2,915,328
2019 | 3,331,066 |  | 3,467,219
2018 | 2,431,585 |  | 2,556,400
2017 | 2,137,418 |  | 2,262,635
2016 and prior | 5,799,561 |  | 1,977,952
2015 and Prior |  |  | 4,198,748
Total | $ 18,294,800 |  | $ 17,378,282
Private education loans | 88.00% |  | 88.00%
Consumer Portfolio Segment | Student Loan | Without Cosigner |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 109,163 |  |
2020 | 623,156 |  | $ 527,437
2019 | 531,211 |  | 559,629
2018 | 359,769 |  | 384,111
2017 | 259,981 |  | 277,159
2016 and prior | 563,760 |  | 211,270
2015 and Prior |  |  | 391,449
Total | $ 2,447,040 |  | $ 2,351,055
Private education loans | 12.00% |  | 12.00%
Consumer Portfolio Segment | Student Loan | Cosigners |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 750,072 |  |
2020 | 4,577,417 |  | $ 3,442,765
2019 | 3,862,277 |  | 4,026,848
2018 | 2,791,354 |  | 2,940,511
2017 | 2,397,399 |  | 2,539,794
2016 and prior | 6,363,321 |  | 2,189,222
2015 and Prior |  |  | 4,590,197
Total | $ 20,741,840 |  | $ 19,729,337
Total in percent | 100.00% |  | 100.00%
Consumer Portfolio Segment | Student Loan | FICO at Original Approval |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 750,072 |  |
2020 | 4,577,417 |  | $ 3,442,765
2019 | 3,862,277 |  | 4,026,848
2018 | 2,791,354 |  | 2,940,511
2017 | 2,397,399 |  | 2,539,794
2016 and prior | 6,363,321 |  | 2,189,222
2015 and Prior |  |  | 4,590,197
Total | $ 20,741,840 |  | $ 19,729,337
Total in percent | 100.00% |  | 100.00%
Consumer Portfolio Segment | Student Loan | FICO at Original Approval | Less than 670 |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 46,437 |  |
2020 | 253,657 |  | $ 195,214
2019 | 283,992 |  | 290,711
2018 | 217,921 |  | 225,276
2017 | 189,704 |  | 197,948
2016 and prior | 505,347 |  | 162,413
2015 and Prior |  |  | 369,609
Total | $ 1,497,058 |  | $ 1,441,171
Private education loans at origination | 7.00% |  | 7.00%
Consumer Portfolio Segment | Student Loan | FICO at Original Approval | 670-699 |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 103,191 |  |
2020 | 607,789 |  | $ 464,785
2019 | 576,077 |  | 594,950
2018 | 423,618 |  | 441,357
2017 | 388,607 |  | 407,394
2016 and prior | 1,061,435 |  | 351,303
2015 and Prior |  |  | 771,477
Total | $ 3,160,717 |  | $ 3,031,266
Private education loans at origination | 15.00% |  | 16.00%
Consumer Portfolio Segment | Student Loan | FICO at Original Approval | 700-749 |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 243,607 |  |
2020 | 1,472,919 |  | $ 1,111,373
2019 | 1,260,902 |  | 1,310,390
2018 | 921,338 |  | 967,802
2017 | 799,597 |  | 846,983
2016 and prior | 2,138,263 |  | 740,028
2015 and Prior |  |  | 1,533,517
Total | $ 6,836,626 |  | $ 6,510,093
Private education loans at origination | 33.00% |  | 33.00%
Consumer Portfolio Segment | Student Loan | FICO at Original Approval | Greater than or equal to 750 |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 356,837 |  |
2020 | 2,243,052 |  | $ 1,671,393
2019 | 1,741,306 |  | 1,830,797
2018 | 1,228,477 |  | 1,306,076
2017 | 1,019,491 |  | 1,087,469
2016 and prior | 2,658,276 |  | 935,478
2015 and Prior |  |  | 1,915,594
Total | $ 9,247,439 |  | $ 8,746,807
Private education loans at origination | 45.00% |  | 44.00%
Consumer Portfolio Segment | Student Loan | School FICO, Refreshed Amounts |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 750,072 |  |
2020 | 4,577,417 |  | $ 3,442,765
2019 | 3,862,277 |  | 4,026,848
2018 | 2,791,354 |  | 2,940,511
2017 | 2,397,399 |  | 2,539,794
2016 and prior | 6,363,321 |  | 2,189,222
2015 and Prior |  |  | 4,590,197
Total | $ 20,741,840 |  | $ 19,729,337
Total in percent | 100.00% |  | 100.00%
Consumer Portfolio Segment | Student Loan | School FICO, Refreshed Amounts | Less than 670 |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 64,349 |  |
2020 | 313,569 |  | $ 240,154
2019 | 325,235 |  | 331,229
2018 | 290,041 |  | 301,784
2017 | 283,988 |  | 298,195
2016 and prior | 952,223 |  | 293,077
2015 and Prior |  |  | 734,599
Total | $ 2,229,405 |  | $ 2,199,038
Private education loans at origination | 11.00% |  | 11.00%
Consumer Portfolio Segment | Student Loan | School FICO, Refreshed Amounts | 670-699 |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 107,242 |  |
2020 | 573,430 |  | $ 438,665
2019 | 473,331 |  | 493,135
2018 | 322,446 |  | 336,966
2017 | 271,224 |  | 283,906
2016 and prior | 707,135 |  | 231,759
2015 and Prior |  |  | 504,779
Total | $ 2,454,808 |  | $ 2,289,210
Private education loans at origination | 12.00% |  | 12.00%
Consumer Portfolio Segment | Student Loan | School FICO, Refreshed Amounts | 700-749 |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 241,091 |  |
2020 | 1,442,851 |  | $ 1,102,666
2019 | 1,186,242 |  | 1,248,806
2018 | 813,884 |  | 871,677
2017 | 684,467 |  | 734,222
2016 and prior | 1,715,802 |  | 603,160
2015 and Prior |  |  | 1,220,468
Total | $ 6,084,337 |  | $ 5,780,999
Private education loans at origination | 29.00% |  | 29.00%
Consumer Portfolio Segment | Student Loan | School FICO, Refreshed Amounts | Greater than or equal to 750 |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 337,390 |  |
2020 | 2,247,567 |  | $ 1,661,280
2019 | 1,877,469 |  | 1,953,678
2018 | 1,364,983 |  | 1,430,084
2017 | 1,157,720 |  | 1,223,471
2016 and prior | 2,988,161 |  | 1,061,226
2015 and Prior |  |  | 2,130,351
Total | $ 9,973,290 |  | $ 9,460,090
Private education loans at origination | 48.00% |  | 48.00%
Consumer Portfolio Segment | Student Loan | Seasoning |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 750,072 |  |
2020 | 4,577,417 |  | $ 3,442,765
2019 | 3,862,277 |  | 4,026,848
2018 | 2,791,354 |  | 2,940,511
2017 | 2,397,399 |  | 2,539,794
2016 and prior | 6,363,321 |  | 2,189,222
2015 and Prior |  |  | 4,590,197
Total | $ 20,741,840 |  | $ 19,729,337
Seasoning based on monthly scheduled payments due from 1-12 payments | 24.00% |  | 23.00%
Seasoning based on monthly scheduled payments due from 13 - 24 payments | 16.00% |  | 17.00%
Seasoning based on monthly scheduled payments due from 25 - 36 payments | 11.00% |  | 12.00%
Seasoning based on monthly scheduled payments due from 37 - 48 payments | 8.00% |  | 9.00%
Seasoning based on monthly scheduled payments due from more than 48 payments | 15.00% |  | 15.00%
Seasoning based on monthly scheduled payments due from not yet in repayment | 26.00% |  | 24.00%
Total in percent | 100.00% |  | 100.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 1-12 payments |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | $ 419,655 |  |
2020 | 2,510,639 |  | $ 2,068,517
2019 | 426,229 |  | 600,038
2018 | 396,679 |  | 469,143
2017 | 392,391 |  | 472,258
2016 and prior | 718,899 |  | 381,197
2015 and Prior |  |  | 507,343
Total | 4,864,492 |  | 4,498,496
Consumer Portfolio Segment | Student Loan | Seasoning | 13-24 payments |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | 0 |  |
2020 | 267,856 |  | 163
2019 | 2,034,191 |  | 2,096,635
2018 | 254,139 |  | 383,977
2017 | 221,863 |  | 223,332
2016 and prior | 599,435 |  | 217,379
2015 and Prior |  |  | 425,345
Total | 3,377,484 |  | 3,346,831
Consumer Portfolio Segment | Student Loan | Seasoning | 25-36 payments |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | 0 |  |
2020 | 0 |  | 0
2019 | 146,616 |  | 0
2018 | 1,343,321 |  | 1,353,567
2017 | 250,078 |  | 370,250
2016 and prior | 581,741 |  | 181,940
2015 and Prior |  |  | 439,337
Total | 2,321,756 |  | 2,345,094
Consumer Portfolio Segment | Student Loan | Seasoning | 37-48 payments |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | 0 |  |
2020 | 0 |  | 0
2019 | 0 |  | 0
2018 | 93,298 |  | 0
2017 | 978,808 |  | 965,476
2016 and prior | 618,454 |  | 351,433
2015 and Prior |  |  | 402,552
Total | 1,690,560 |  | 1,719,461
Consumer Portfolio Segment | Student Loan | Seasoning | More than 48 payments |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | 0 |  |
2020 | 0 |  | 0
2019 | 0 |  | 0
2018 | 0 |  | 0
2017 | 64,660 |  | 0
2016 and prior | 3,029,214 |  | 729,510
2015 and Prior |  |  | 2,310,905
Total | 3,093,874 |  | 3,040,415
Consumer Portfolio Segment | Student Loan | Seasoning | Not yet in repayment |  |  |
Accounts, Notes, Loans and Financing Receivable [Line Items] |  |  |
2021 | 330,417 |  |
2020 | 1,798,922 |  | 1,374,085
2019 | 1,255,241 |  | 1,330,175
2018 | 703,917 |  | 733,824
2017 | 489,599 |  | 508,478
2016 and prior | 815,578 |  | 327,763
2015 and Prior |  |  | 504,715
Total | $ 5,393,674 |  | $ 4,779,040

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