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Allowance for Credit Losses - Narrative (Details)
3 Months Ended 6 Months Ended
Jun. 30, 2023
USD ($)
termChange
Jun. 30, 2022
USD ($)
Jun. 30, 2023
USD ($)
payment
termChange
Jun. 30, 2022
USD ($)
Jul. 01, 2006
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Financing receivable allowance period increase     $ 3,000,000    
Negative provisions for loan sale $ 136,531,000 $ 115,852,000 $ 136,531,000 $ 121,099,000  
Interest rate offered to borrowers facing financial difficulty, period     2 years    
Number of term changes | termChange 2   2    
Criteria for loans to be considered as nonperforming (greater than)     90 days    
Tier 1 of government guarantee (at least) 97.00%   97.00%   97.00%
Maximum amount of forbearance granted     12 months    
Number of monthly payments required by a borrower between successive grants of forbearance | payment     12    
Threshold period for payment default     60 days    
Period of loans past due that have accrued interest     90 days    
Monthly payment that is smaller than the interest accrued on the loan in that month     $ 25    
Private Education Loans          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Negative provisions for loan sale $ 136,531,000 115,852,000 136,531,000 121,099,000  
Loans sold     $ 2,100,000,000 2,240,000,000  
Threshold period when delinquent loans are written off     120 days    
FFELP Loans          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Negative provisions for loan sale $ 0 $ 0 $ 0 $ 0  
Percentage of FFELP loans insured and guaranteed (at least)     97.00%    
Maximum          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Interest rate offered to borrowers facing financial difficulty 4.00%   4.00%    
Increments in which forbearance is granted     2 months    
Minimum          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Increments in which forbearance is granted     1 month