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Allowance for Credit Losses - Narrative (Details)
3 Months Ended 9 Months Ended
Sep. 30, 2024
USD ($)
Dec. 31, 2023
USD ($)
Sep. 30, 2024
USD ($)
payment
Sep. 30, 2023
USD ($)
Jul. 01, 2006
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Financing receivable allowance period increase (decrease)     $ (30,000,000)    
Loan sale reduction to provision     $ 235,955,000 $ 136,531,000  
Criteria for loans to be considered as nonperforming (greater than)     90 days    
Tier 1 of government guarantee (at least) 97.00%   97.00%   97.00%
Maximum amount of forbearance granted     12 months    
Number of monthly payments required by a borrower between successive grants of forbearance | payment     12    
Interest rate reduction   2.00%      
Threshold period for payment default     60 days    
Period of loans past due that have accrued interest     90 days    
Monthly payment that is smaller than the interest accrued on the loan in that month     $ 25    
Extended Maturity          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Financing receivable, excluding accrued interest, modified, charged off | payment     300,000    
Private Education Loans | Extended Maturity          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Financial receivable, excluding accrued interest, modified, accumulated   $ 8,200,000      
Financial receivable, excluding accrued interest, modified in period, to total financing receivables, percentage   0.04%      
Financing receivable, modified, weighted average term increase from modification   6 years 8 months 12 days      
Financial receivable, excluding accrued interest, modified, subsequent default     $ 1,100,000    
Financing receivable, excluding accrued interest, modified, subsequent default, unpaid principal balance     $ 1,200,000    
Financing receivable, excluding accrued interest, modified, charged off | payment     200,000    
Loan delinquent 30-59 days | Private Education Loans | Extended Maturity          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Financial receivable, excluding accrued interest, modified, accumulated $ 700,000   $ 700,000    
Loan delinquent 60-89 days | Private Education Loans | Extended Maturity          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Financial receivable, excluding accrued interest, modified, accumulated 300,000   300,000    
Loan delinquent 90 days or greater past due | Private Education Loans | Extended Maturity          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Financial receivable, excluding accrued interest, modified, accumulated 400,000   400,000    
Loan delinquent, current | Private Education Loans | Extended Maturity          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Financial receivable, excluding accrued interest, modified, accumulated 6,800,000   6,800,000    
Loan delinquent, 60 days | Private Education Loans | Extended Maturity          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Financial receivable, excluding accrued interest, modified, subsequent default 500,000        
Financing receivable, excluding accrued interest, modified, subsequent default, unpaid principal balance $ 500,000        
Private Education Loans          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Loan sale reduction to provision     235,955,000 136,531,000  
Loans sold     $ 3,690,000,000 2,100,000,000  
Threshold period when delinquent loans are written off     120 days    
FFELP Loans          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Loan sale reduction to provision     $ 0 $ 0  
Percentage of FFELP loans insured and guaranteed (at least)     97.00%    
Maximum          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Increments in which forbearance is granted     2 months    
Interest rate offered to borrowers facing financial difficulty   8.00%      
Temporary interest rate reduction, period   4 years      
Minimum          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Increments in which forbearance is granted     1 month    
Interest rate offered to borrowers facing financial difficulty   2.00%      
Temporary interest rate reduction, period   2 years