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v3.19.3.a.u2

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ / shares in Units, shares in Thousands, $ in Millions | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2019 | Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Operating Revenues |  |  |  |
Total Operating Revenues |  | $ 8,781 | $ 8,264 | $ 7,894
Operating Expenses |  |  |  |
Wages and benefits |  | 2,370 | 2,190 | 1,931
Variable incentive pay |  | 163 | 147 | 135
Aircraft fuel, including hedging gains and losses |  | 1,878 | 1,936 | 1,447
Aircraft maintenance |  | 437 | 435 | 391
Aircraft rent |  | 331 | 315 | 274
Landing fees and other rentals |  | 531 | 499 | 460
Contracted services |  | 289 | 306 | 314
Selling expense |  | 313 | 326 | 368
Depreciation and amortization |  | 423 | 398 | 372
Cost of Services, Catering |  | 214 | 211 | 195
Third-party regional carrier expense |  | 166 | 154 | 121
Other operating expenses |  | 559 | 572 | 562
Special items - merger-related costs |  | 44 | 87 | 116
Special items—other |  | 0 | 45 | 0
Total Operating Expenses |  | 7,718 | 7,621 | 6,686
Operating Income |  | 1,063 | 643 | 1,208
Non-operating Income (Expense) |  |  |  |
Interest income |  | 42 | 38 | 34
Interest expense |  | (78) | (91) | (103)
Interest capitalized |  | 15 | 18 | 17
Other - net |  | (26) | (23) | 3
Nonoperating Income (Expense) Total |  | (47) | (58) | (49)
Income before income tax |  | 1,016 | 585 | 1,159
Income Tax Expense, Before Tax Cuts and Jobs Act of 2017 |  | 247 | 148 | 436
Special tax expense (benefit) |  | 0 | 0 | (237)
Income tax expense |  | 247 | 148 | 199
Net Income |  | $ 769 | $ 437 | $ 960
Basic earnings per share |  | $ 6.24 | $ 3.55 | $ 7.79
Diluted earnings per share |  | $ 6.19 | $ 3.52 | $ 7.75
Shares used for computation: |  |  |  |
Basic |  | 123,279 | 123,230 | 123,211
Diluted |  | 124,289 | 123,975 | 123,854
Cash dividend declared per share | $ 0.35 | $ 1.40 |  |
Mileage Plan Services, Other [Member] |  |  |  |
Operating Revenues |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | $ 465 | $ 434 | $ 418
Cargo and Freight [Member] |  |  |  |
Operating Revenues |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | 221 | 199 | 175
Passenger Revenue [Member] |  |  |  |
Operating Revenues |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | 8,095 | 7,631 | 7,301
Passenger Revenue [Member] | Passenger [Member] |  |  |  |
Operating Revenues |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | 8,095 | 7,631 | 7,301
Mileage Plan Revenue [Member] |  |  |  |
Operating Revenues |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | 1,169 | 1,053 | 959
Mileage Plan Revenue [Member] | Passenger [Member] |  |  |  |
Operating Revenues |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | 704 | 619 | 541
Mileage Plan Revenue [Member] | Mileage Plan Services, Other [Member] |  |  |  |
Operating Revenues |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | 465 | 434 | 418
Cargo and Other Revenue [Member] |  |  |  |
Operating Revenues |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | 221 | 199 | 175
Cargo and Other Revenue [Member] | Cargo and Freight [Member] |  |  |  |
Operating Revenues |  |  |  |
Revenue from Contract with Customer, Excluding Assessed Tax |  | $ 221 | $ 199 | $ 175

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