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Quarterly Financial Data | 12 Months Ended
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Dec. 31, 2011
Quarterly Financial Data | 19. Quarterly Financial Data
|  |  | September 30, |  |  |  | September 30, |  |  |  | September 30, |  |  |  | September 30, |
|  | Quarter Ended |
|  | December 31, |  |  | September 30, |  |  | June 30, |  |  | March 31, |
|  | 2011 |  |  | 2011 |  |  | 2011 |  |  | 2011 |
|  | (unaudited) |  |  | (unaudited) |  |  | (unaudited) |  |  | (unaudited) |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Software license fees |  | $ | 60,762 |  |  | $ | 39,249 |  |  | $ | 46,085 |  |  | $ | 43,724 |
Maintenance fees |  |  | 39,164 |  |  |  | 36,928 |  |  |  | 37,195 |  |  |  | 35,070 |
Services |  |  | 21,956 |  |  |  | 23,770 |  |  |  | 18,673 |  |  |  | 15,371 |
Software hosting fees |  |  | 13,155 |  |  |  | 12,202 |  |  |  | 11,413 |  |  |  | 10,378 |
Total revenues |  |  | 135,037 |  |  |  | 112,149 |  |  |  | 113,366 |  |  |  | 104,543 |
Expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of software license fees (1) |  |  | 4,077 |  |  |  | 3,763 |  |  |  | 4,136 |  |  |  | 3,442 |
Cost of maintenance, services and hosting fees (1) |  |  | 27,445 |  |  |  | 29,996 |  |  |  | 31,818 |  |  |  | 29,607 |
Research and development |  |  | 20,781 |  |  |  | 22,481 |  |  |  | 23,784 |  |  |  | 23,130 |
Selling and marketing |  |  | 20,023 |  |  |  | 19,814 |  |  |  | 21,791 |  |  |  | 19,294 |
General and administrative |  |  | 20,191 |  |  |  | 19,068 |  |  |  | 15,804 |  |  |  | 16,362 |
Depreciation and amortization |  |  | 5,477 |  |  |  | 5,759 |  |  |  | 5,611 |  |  |  | 5,210 |
Total expenses |  |  | 97,994 |  |  |  | 100,881 |  |  |  | 102,944 |  |  |  | 97,045 |
Operating income |  |  | 37,043 |  |  |  | 11,268 |  |  |  | 10,422 |  |  |  | 7,498 |
Other income (expense): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest income |  |  | 676 |  |  |  | 205 |  |  |  | 196 |  |  |  | 238 |
Interest expense |  |  | (1,008 | ) |  |  | (406 | ) |  |  | (374 | ) |  |  | (643 | )
Other, net |  |  | (714 | ) |  |  | (46 | ) |  |  | 260 |  |  |  | (302 | )
Total other income (expense) |  |  | (1,046 | ) |  |  | (247 | ) |  |  | 82 |  |  |  | (707 | )
Income before income taxes |  |  | 35,997 |  |  |  | 11,021 |  |  |  | 10,504 |  |  |  | 6,791 |
Income tax expense |  |  | 12,106 |  |  |  | 482 |  |  |  | 704 |  |  |  | 5,169 |
Net income |  | $ | 23,891 |  |  | $ | 10,539 |  |  | $ | 9,800 |  |  | $ | 1,622 |
Earnings per share |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic (2) |  | $ | 0.71 |  |  | $ | 0.31 |  |  | $ | 0.29 |  |  | $ | 0.05 |
Diluted |  | $ | 0.70 |  |  | $ | 0.31 |  |  | $ | 0.29 |  |  | $ | 0.05 |
(1) | The cost of software license fees excludes for depreciation but includes amortization of purchased and developed software for resale. The cost of maintenance, services and hosting fees excludes charges for depreciation.
(2) | The sum of the earnings per share by quarter does not agree to the earnings per share for the year ended December 31,2011 due to rounding.
|  |  | September 30, |  |  |  | September 30, |  |  |  | September 30, |  |  |  | September 30, |
|  | Quarter Ended |
|  | December 31, |  |  | September 30, |  |  | June 30, |  |  | March 31, |
|  | 2010 |  |  | 2010 |  |  | 2010 |  |  | 2010 |
|  | (unaudited) |  |  | (unaudited) |  |  | (unaudited) |  |  | (unaudited) |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Software license fees |  | $ | 66,039 |  |  | $ | 37,804 |  |  | $ | 31,399 |  |  | $ | 29,317 |
Maintenance fees |  |  | 35,414 |  |  |  | 32,480 |  |  |  | 34,207 |  |  |  | 33,422 |
Services |  |  | 26,745 |  |  |  | 15,439 |  |  |  | 17,187 |  |  |  | 14,618 |
Software hosting fees |  |  | 13,043 |  |  |  | 11,294 |  |  |  | 9,630 |  |  |  | 10,386 |
Total revenues |  |  | 141,241 |  |  |  | 97,017 |  |  |  | 92,423 |  |  |  | 87,743 |
Expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of software license fees (1) |  |  | 3,322 |  |  |  | 3,088 |  |  |  | 3,107 |  |  |  | 3,074 |
Cost of maintenance, services and hosting fees (1) |  |  | 30,981 |  |  |  | 28,956 |  |  |  | 29,303 |  |  |  | 27,892 |
Research and development |  |  | 18,717 |  |  |  | 18,165 |  |  |  | 18,798 |  |  |  | 18,396 |
Selling and marketing |  |  | 19,786 |  |  |  | 17,933 |  |  |  | 15,989 |  |  |  | 16,845 |
General and administrative |  |  | 20,558 |  |  |  | 16,341 |  |  |  | 15,735 |  |  |  | 17,462 |
Depreciation and amortization |  |  | 5,078 |  |  |  | 5,146 |  |  |  | 5,125 |  |  |  | 4,979 |
Total expenses |  |  | 98,442 |  |  |  | 89,629 |  |  |  | 88,057 |  |  |  | 88,648 |
Operating income (loss) |  |  | 42,799 |  |  |  | 7,388 |  |  |  | 4,366 |  |  |  | (905 | )
Other income (expense): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest income |  |  | 230 |  |  |  | 185 |  |  |  | 126 |  |  |  | 124 |
Interest expense |  |  | (514 | ) |  |  | (418 | ) |  |  | (541 | ) |  |  | (523 | )
Other, net |  |  | (163 | ) |  |  | (1,556 | ) |  |  | (1,682 | ) |  |  | (214 | )
Total other income (expense) |  |  | (447 | ) |  |  | (1,789 | ) |  |  | (2,097 | ) |  |  | (613 | )
Income (loss) before income taxes |  |  | 42,352 |  |  |  | 5,599 |  |  |  | 2,269 |  |  |  | (1,518 | )
Income tax expense |  |  | 15,254 |  |  |  | 3,263 |  |  |  | 2,419 |  |  |  | 571 |
Net income (loss) |  | $ | 27,098 |  |  | $ | 2,336 |  |  | $ | (150 | ) |  | $ | (2,089 | )
Earnings (loss) per share |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic (2) |  | $ | 0.82 |  |  | $ | 0.07 |  |  | $ | (0.00 | ) |  | $ | (0.06 | )
Diluted (2) |  | $ | 0.80 |  |  | $ | 0.07 |  |  | $ | (0.00 | ) |  | $ | (0.06 | )
(1) | The cost of software license fees excludes charges for depreciation but includes amortization of purchased and developed software for resale. The cost of maintenance, services and hosting fees excludes charges for depreciation.
(2) | The sum of the earnings per share by quarter does not agree to the earnings per share for the year ended December 31, 2010 due to rounding.

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