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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (USD $) In Thousands, except Per Share data, unless otherwise specified | 3 Months Ended
--- | ---
Mar. 31, 2012 | Mar. 31, 2011
Revenues: |  |  |  |
Software license fees | $ 50,910 |  | $ 43,724 |
Maintenance fees | 43,735 |  | 35,070 |
Services | 22,852 |  | 15,371 |
Software hosting fees | 20,128 |  | 10,378 |
Total revenues | 137,625 |  | 104,543 |
Expenses: |  |  |  |
Cost of software license fees | 4,932 | [1] | 3,442 | [1]
Cost of maintenance, services, and hosting fees | 40,891 | [1] | 29,607 | [1]
Research and development | 30,933 |  | 23,130 |
Selling and marketing | 20,698 |  | 19,294 |
General and administrative | 34,362 |  | 16,362 |
Depreciation and amortization | 7,422 |  | 5,210 |
Total expenses | 139,238 |  | 97,045 |
Operating income (loss) | (1,613) |  | 7,498 |
Other income (expense): |  |  |  |
Interest income | 249 |  | 238 |
Interest expense | (1,891) |  | (643) |
Other, net | 878 |  | (302) |
Total other income (expense) | (764) |  | (707) |
Income (loss) before income taxes | (2,377) |  | 6,791 |
Income tax expense (benefit) | (555) |  | 5,169 |
Net income (loss) | $ (1,822) |  | $ 1,622 |
Income (loss) per share information Weighted average shares outstanding |  |  |  |
Basic | 36,707 |  | 33,318 |
Diluted | 36,707 |  | 33,983 |
Income (loss) per share |  |  |  |
Basic | $ (0.05) |  | $ 0.05 |
Diluted | $ (0.05) |  | $ 0.05 |
[1] | The cost of software license fees excludes charges for depreciation but includes amortization of purchased and developed software for resale. The cost of maintenance, services, and hosting fees excludes charges for depreciation.

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- Definition The costs incurred in a planned search or critical investigation aimed at discovery of new knowledge with the hope that such knowledge will be useful in developing a new product or service, a new process or technique, or in bringing about a significant improvement to an existing product or process; or to translate research findings or other knowledge into a plan or design for a new product or process or for a significant improvement to an existing product or process whether intended for sale or the entity's use, during the reporting period charged to research and development projects, excluding in-process research and development acquired in a business combination consummated during the period. Excludes software research and development, which has a separate concept. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 730 -SubTopic 10 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=6420194&loc=d3e21568-108373 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Glossary Research and Development -URI http://asc.fasb.org/extlink&oid=6523717 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 86 -Paragraph 11 -Subparagraph b -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy. Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 86 -Paragraph 3 -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy. Reference 5: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Statement of Financial Accounting Standard (FAS) -Number 2 -Paragraph 8, 12, 13 -LegacyDoc This reference is SUPERSEDED by the Accounting Standards Codification effective for interim and annual periods ending after September 15, 2009. This reference is included to help users transition from the previous accounting hierarchy and will be removed from future versions of this taxonomy. + Details
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