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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (USD $) In Thousands, except Per Share data, unless otherwise specified | 3 Months Ended
--- | ---
Mar. 31, 2014 | Mar. 31, 2013
Revenues |  |  |  |
License | $ 35,702 |  | $ 41,356 |
Maintenance | 62,499 |  | 58,634 |
Services | 22,588 |  | 23,929 |
Hosting | 100,684 |  | 38,078 |
Total revenues | 221,473 |  | 161,997 |
Operating expenses |  |  |  |
Cost of license | 5,736 | [1] | 5,918 | [1]
Cost of maintenance, services and hosting | 107,887 | [1] | 61,871 | [1]
Research and development | 37,456 |  | 37,149 |
Selling and marketing | 27,909 |  | 25,074 |
General and administrative | 25,116 |  | 25,037 |
Depreciation and amortization | 17,078 |  | 10,957 |
Total operating expenses | 221,182 |  | 166,006 |
Operating income (loss) | 291 |  | (4,009) |
Other income (expense) |  |  |  |
Interest expense | (9,175) |  | (3,897) |
Interest income | 199 |  | 131 |
Other, net | (1,057) |  | 3,165 |
Total other income (expense) | (10,033) |  | (601) |
Loss before income taxes | (9,742) |  | (4,610) |
Income tax benefit | (3,967) |  | (2,444) |
Net loss | $ (5,775) |  | $ (2,166) |
Loss per common share |  |  |  |
Basic | $ (0.15) |  | $ (0.05) |
Diluted | $ (0.15) |  | $ (0.05) |
Weighted average common shares outstanding |  |  |  |
Basic | 38,411 |  | 39,465 |
Diluted | 38,411 |  | 39,465 |
[1] | The cost of software license fees excludes charges for depreciation but includes amortization of purchased and developed software for resale. The cost of maintenance, services and hosting fees excludes charges for depreciation.

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