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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2017
Sep. 30, 2016
Sep. 30, 2017
Sep. 30, 2016
Revenues        
Software as a service and platform as a service $ 99,761 $ 96,169 $ 312,677 $ 310,170
License 50,017 43,256 163,578 114,189
Maintenance 56,349 57,741 166,829 175,404
Services 19,608 19,809 54,712 63,208
Total revenues 225,735 216,975 697,796 662,971
Operating expenses        
Cost of revenue [1] 107,393 100,267 336,293 334,085
Research and development 33,935 42,210 106,189 132,235
Selling and marketing 25,236 29,874 81,190 88,661
General and administrative 25,302 31,390 130,332 91,978
Gain on sale of CFS assets 0 489 0 (151,463)
Depreciation and amortization 22,446 22,098 67,189 66,688
Total operating expenses 214,312 226,328 721,193 562,184
Operating income (loss) 11,423 (9,353) (23,397) 100,787
Other income (expense)        
Interest expense (9,374) (9,838) (30,198) (29,967)
Interest income 165 145 421 416
Other (1,059) 2,794 (2,176) 4,483
Total other income (expense) (10,268) (6,899) (31,953) (25,068)
Income (loss) before income taxes 1,155 (16,252) (55,350) 75,719
Income tax expense (benefit) (2,233) (6,426) (27,321) 12,875
Net income (loss) $ 3,388 $ (9,826) $ (28,029) $ 62,844
Earnings (loss) per common share        
Basic $ 0.03 $ (0.08) $ (0.24) $ 0.53
Diluted $ 0.03 $ (0.08) $ (0.24) $ 0.53
Weighted average common shares outstanding        
Basic 118,254 116,118 117,096 117,606
Diluted 119,743 116,118 117,096 118,971
[1] The cost of revenue excludes charges for depreciation but includes amortization of purchased and developed software for resale.