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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Revenues        
Total revenues $ 354,901 $ 245,525 $ 858,374 $ 689,830
Operating expenses        
Cost of revenue [1] 174,168 102,473 444,349 326,070
Research and development 36,543 36,008 111,972 110,661
Selling and marketing 30,417 28,252 92,809 93,305
General and administrative 27,286 29,537 108,122 87,023
Depreciation and amortization 31,169 20,896 79,779 63,274
Total operating expenses 299,583 217,166 837,031 680,333
Operating income 55,318 28,359 21,343 9,497
Other income (expense)        
Interest expense (18,987) (12,573) (45,924) (31,655)
Interest income 2,988 2,763 9,018 8,249
Other, net (2,369) (1,304) (2,879) (3,036)
Total other income (expense) (18,368) (11,114) (39,785) (26,442)
Income (loss) before income taxes 36,950 17,245 (18,442) (16,945)
Income tax expense (benefit) 5,136 2,012 (30,018) 1,824
Net income (loss) $ 31,814 $ 15,233 $ 11,576 $ (18,769)
Income (loss) per common share        
Basic (in dollars per share) $ 0.27 $ 0.13 $ 0.10 $ (0.16)
Diluted (in dollars per share) $ 0.27 $ 0.13 $ 0.10 $ (0.16)
Weighted average common shares outstanding        
Basic (in shares) 116,169 115,889 116,337 115,615
Diluted (in shares) 118,307 117,492 118,460 115,615
Software as a service and platform as a service        
Revenues        
Total revenues $ 192,952 $ 104,519 $ 474,008 $ 322,399
License        
Revenues        
Total revenues 92,058 68,964 165,677 142,565
Maintenance        
Revenues        
Total revenues 52,638 54,373 159,671 166,080
Services        
Revenues        
Total revenues $ 17,253 $ 17,669 $ 59,018 $ 58,786
[1] The cost of revenue excludes charges for depreciation but includes amortization of purchased and developed software for resale.