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v3.19.3.a.u2

Segment Information - Selected Financial Data, Revenues and Long lived Assets (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | $ 1,258,294 | $ 1,009,780 | $ 1,024,191
Long lived assets |  |  |
Long-lived Assets | 2,285,547 | 1,528,930 |
Bill Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 510,300 | 275,526 | 271,421
Digital Channels |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 77,711 | 75,573 | 94,036
Merchant Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 102,897 | 95,403 | 83,173
Payments Intelligence |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 69,809 | 83,683 | 74,106
Real-Time Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 100,609 | 94,261 | 72,872
Retail Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 396,968 | 385,334 | 428,583
Americas - United States |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 781,820 | 500,479 | 541,235
Long lived assets |  |  |
Long-lived Assets | 1,526,046 | 811,435 |
Americas - Other |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 77,370 | 71,546 | 82,231
EMEA |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 301,664 | 345,046 | 318,260
Asia Pacific |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 97,440 | 92,709 | 82,465
Other |  |  |
Long lived assets |  |  |
Long-lived Assets | 759,501 | 717,495 |
Operating Segments | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 579,334 | 576,755 | 598,590
Operating Segments | ACI On Premise | Bill Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 0 | 0 | 0
Operating Segments | ACI On Premise | Digital Channels |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 32,980 | 35,231 | 47,973
Operating Segments | ACI On Premise | Merchant Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 25,693 | 30,447 | 27,155
Operating Segments | ACI On Premise | Payments Intelligence |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 33,790 | 42,353 | 32,478
Operating Segments | ACI On Premise | Real-Time Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 97,153 | 92,068 | 70,087
Operating Segments | ACI On Premise | Retail Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 389,718 | 376,656 | 420,897
Operating Segments | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 678,960 | 433,025 | 425,601
Operating Segments | ACI On Demand | Bill Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 510,300 | 275,526 | 271,421
Operating Segments | ACI On Demand | Digital Channels |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 44,731 | 40,342 | 46,063
Operating Segments | ACI On Demand | Merchant Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 77,204 | 64,956 | 56,018
Operating Segments | ACI On Demand | Payments Intelligence |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 36,019 | 41,330 | 41,628
Operating Segments | ACI On Demand | Real-Time Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 3,456 | 2,193 | 2,785
Operating Segments | ACI On Demand | Retail Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 7,250 | 8,678 | 7,686
Operating Segments | Americas - United States | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 172,660 | 131,382 | 175,682
Operating Segments | Americas - United States | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 609,160 | 369,097 | 365,553
Operating Segments | Americas - Other | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 68,020 | 61,969 | 72,802
Operating Segments | Americas - Other | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 9,350 | 9,577 | 9,429
Operating Segments | EMEA | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 251,035 | 296,157 | 270,388
Operating Segments | EMEA | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 50,629 | 48,889 | 47,872
Operating Segments | Asia Pacific | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 87,619 | 87,247 | 79,718
Operating Segments | Asia Pacific | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | $ 9,821 | $ 5,462 | $ 2,747

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