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v3.20.1

Segment Information - Selected Financial Data, Revenues and Long lived Assets (Details) - USD ($) $ in Thousands | 3 Months Ended |
--- | --- | ---
Mar. 31, 2020 | Mar. 31, 2019 | Dec. 31, 2019
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | $ 291,485 | $ 205,855 |
Long-lived assets |  |  |
Long-lived assets | 2,239,658 |  | $ 2,285,547
Bill Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 153,686 | 68,967 |
Digital Channels |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 15,956 | 18,513 |
Merchant Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 23,120 | 24,361 |
Payments Intelligence |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 13,126 | 16,018 |
Real-Time Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 18,296 | 15,333 |
Retail Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 67,301 | 62,663 |
Americas - United States |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 204,793 | 119,458 |
Long-lived assets |  |  |
Long-lived assets | 1,507,574 |  | 1,526,046
Americas - Other |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 21,174 | 13,688 |
EMEA |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 39,873 | 54,519 |
Asia Pacific |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 25,645 | 18,190 |
Other |  |  |
Long-lived assets |  |  |
Long-lived assets | 732,084 |  | $ 759,501
Operating Segments | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 192,950 | 109,848 |
Operating Segments | ACI On Demand | Bill Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 153,686 | 68,967 |
Operating Segments | ACI On Demand | Digital Channels |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 8,393 | 9,788 |
Operating Segments | ACI On Demand | Merchant Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 19,014 | 19,339 |
Operating Segments | ACI On Demand | Payments Intelligence |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 9,013 | 8,981 |
Operating Segments | ACI On Demand | Real-Time Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 997 | 618 |
Operating Segments | ACI On Demand | Retail Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 1,847 | 2,155 |
Operating Segments | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 98,535 | 96,007 |
Operating Segments | ACI On Premise | Bill Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 0 | 0 |
Operating Segments | ACI On Premise | Digital Channels |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 7,563 | 8,725 |
Operating Segments | ACI On Premise | Merchant Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 4,106 | 5,022 |
Operating Segments | ACI On Premise | Payments Intelligence |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 4,113 | 7,037 |
Operating Segments | ACI On Premise | Real-Time Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 17,299 | 14,715 |
Operating Segments | ACI On Premise | Retail Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 65,454 | 60,508 |
Operating Segments | Americas - United States | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 175,654 | 93,036 |
Operating Segments | Americas - United States | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 29,139 | 26,422 |
Operating Segments | Americas - Other | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 3,233 | 2,743 |
Operating Segments | Americas - Other | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 17,941 | 10,945 |
Operating Segments | EMEA | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 10,918 | 12,068 |
Operating Segments | EMEA | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 28,955 | 42,451 |
Operating Segments | Asia Pacific | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | 3,145 | 2,001 |
Operating Segments | Asia Pacific | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenue | $ 22,500 | $ 16,189 |

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