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v3.20.2

Segment Information - Selected Financial Data, Revenues and Long lived Assets (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended |
--- | --- | --- | ---
Jun. 30, 2020 | Jun. 30, 2019 | Jun. 30, 2020 | Jun. 30, 2019 | Dec. 31, 2019
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | $ 299,910 | $ 297,618 | $ 591,395 | $ 503,473 |
Long-lived assets |  |  |  |  |
Long-lived assets | 2,225,869 |  | 2,225,869 |  | $ 2,285,547
Bill Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 137,122 | 125,339 | 290,808 | 194,306 |
Digital Channels |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 15,099 | 27,455 | 31,055 | 45,968 |
Merchant Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 27,009 | 25,579 | 50,129 | 49,940 |
Payments Intelligence |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 15,794 | 15,378 | 28,920 | 31,396 |
Real-Time Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 25,956 | 22,716 | 44,252 | 38,049 |
Retail Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 78,930 | 81,151 | 146,231 | 143,814 |
Americas - United States |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 207,381 | 191,521 | 412,174 | 310,979 |
Long-lived assets |  |  |  |  |
Long-lived assets | 1,494,545 |  | 1,494,545 |  | 1,526,046
Americas - Other |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 3,669 | 14,520 | 24,843 | 28,208 |
EMEA |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 70,950 | 64,647 | 110,823 | 119,166 |
Asia Pacific |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 17,910 | 26,930 | 43,555 | 45,120 |
Other |  |  |  |  |
Long-lived assets |  |  |  |  |
Long-lived assets | 731,324 |  | 731,324 |  | $ 759,501
Operating Segments | ACI On Demand |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 180,573 | 172,499 | 373,523 | 282,347 |
Operating Segments | ACI On Demand | Bill Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 137,122 | 125,339 | 290,808 | 194,306 |
Operating Segments | ACI On Demand | Digital Channels |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 7,328 | 18,011 | 15,721 | 27,799 |
Operating Segments | ACI On Demand | Merchant Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 21,413 | 17,942 | 40,427 | 37,281 |
Operating Segments | ACI On Demand | Payments Intelligence |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 11,852 | 8,874 | 20,865 | 17,855 |
Operating Segments | ACI On Demand | Real-Time Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 1,004 | 907 | 2,001 | 1,525 |
Operating Segments | ACI On Demand | Retail Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 1,854 | 1,426 | 3,701 | 3,581 |
Operating Segments | ACI On Premise |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 119,337 | 125,119 | 217,872 | 221,126 |
Operating Segments | ACI On Premise | Bill Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 0 | 0 | 0 | 0 |
Operating Segments | ACI On Premise | Digital Channels |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 7,771 | 9,444 | 15,334 | 18,169 |
Operating Segments | ACI On Premise | Merchant Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 5,596 | 7,637 | 9,702 | 12,659 |
Operating Segments | ACI On Premise | Payments Intelligence |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 3,942 | 6,504 | 8,055 | 13,541 |
Operating Segments | ACI On Premise | Real-Time Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 24,952 | 21,809 | 42,251 | 36,524 |
Operating Segments | ACI On Premise | Retail Payments |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 77,076 | 79,725 | 142,530 | 140,233 |
Operating Segments | Americas - United States | ACI On Demand |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 158,720 | 155,825 | 334,374 | 248,861 |
Operating Segments | Americas - United States | ACI On Premise |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 48,661 | 35,696 | 77,800 | 62,118 |
Operating Segments | Americas - Other | ACI On Demand |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 2,419 | 2,107 | 5,652 | 4,850 |
Operating Segments | Americas - Other | ACI On Premise |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 1,250 | 12,413 | 19,191 | 23,358 |
Operating Segments | EMEA | ACI On Demand |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 16,524 | 12,492 | 27,442 | 24,560 |
Operating Segments | EMEA | ACI On Premise |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 54,426 | 52,155 | 83,381 | 94,606 |
Operating Segments | Asia Pacific | ACI On Demand |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | 2,910 | 2,075 | 6,055 | 4,076 |
Operating Segments | Asia Pacific | ACI On Premise |  |  |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |  |  |
Revenue | $ 15,000 | $ 24,855 | $ 37,500 | $ 41,044 |

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