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Software and Other Intangible Assets | 9 Months Ended
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Sep. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract] |
Software and Other Intangible Assets | Software and Other Intangible Assets The carrying amount and accumulated amortization of the Company's software assets subject to amortization at each balance sheet date are as follows (in thousands):
| September 30, 2020 |  | December 31, 2019
| Gross Carrying Amount |  | Accumulated Amortization |  | Net Balance |  | Gross Carrying Amount |  | Accumulated Amortization |  | Net Balance
Software for resale | $ | 138,017 |  |  | $ | (127,535) |  |  | $ | 10,482 |  |  | $ | 138,823 |  |  | $ | (122,061) |  |  | $ | 16,762 |
Software for internal use | 424,054 |  |  | (230,297) |  |  | 193,757 |  |  | 400,065 |  |  | (182,310) |  |  | 217,755 |
Total software | $ | 562,071 |  |  | $ | (357,832) |  |  | $ | 204,239 |  |  | $ | 538,888 |  |  | $ | (304,371) |  |  | $ | 234,517 |
Amortization of software for resale is computed using the greater of (a) the ratio of current gross revenues to the total of current and future gross revenues expected to be derived from the software or (b) the straight-line method over the remaining estimated useful life of generally five to ten years. Software for resale amortization expense recorded during the three months ended September 30, 2020 and 2019, totaled $2.1 million and $2.8 million, respectively. Software for resale amortization expense recorded during the nine months ended September 30, 2020 and 2019, totaled $6.1 million and $8.8 million, respectively. These software amortization expense amounts are reflected in cost of revenue in the condensed consolidated statements of operations. Amortization of software for internal use is computed using the straight-line method over an estimated useful life of generally one to ten years. Software for internal use amortization expense recorded during the three months ended September 30, 2020 and 2019, totaled $17.9 million and $15.7 million, respectively. Software for internal use amortization expense recorded during the nine months ended September 30, 2020 and 2019, totaled $53.1 million and $39.4 million, respectively. These software amortization expense amounts are reflected in depreciation and amortization in the condensed consolidated statements of operations. The carrying amount and accumulated amortization of the Company’s other intangible assets subject to amortization at each balance sheet date are as follows (in thousands):
| September 30, 2020 |  | December 31, 2019
| Gross Carrying Amount |  | Accumulated Amortization |  | Net Balance |  | Gross Carrying Amount |  | Accumulated Amortization |  | Net Balance
Customer relationships | $ | 506,270 |  |  | $ | (185,981) |  |  | $ | 320,289 |  |  | $ | 507,785 |  |  | $ | (160,775) |  |  | $ | 347,010 |
Trademarks and trade names | 27,385 |  |  | (19,417) |  |  | 7,968 |  |  | 27,312 |  |  | (17,353) |  |  | 9,959 |
Total other intangible assets | $ | 533,655 |  |  | $ | (205,398) |  |  | $ | 328,257 |  |  | $ | 535,097 |  |  | $ | (178,128) |  |  | $ | 356,969 |
Other intangible assets amortization expense recorded during the three months ended September 30, 2020 and 2019, totaled $9.3 million and $9.4 million, respectively. Other intangible assets amortization expense recorded during the nine months ended September 30, 2020 and 2019, totaled $27.8 million and $22.5 million, respectively. Based on capitalized intangible assets as of September 30, 2020, estimated amortization expense amounts in future fiscal years are as follows (in thousands):
Fiscal Year Ending December 31, |  | Software Amortization |  | Other Intangible Assets Amortization
Remainder of 2020 |  | $ | 18,476 |  |  | $ | 9,199 |
2021 |  | 64,445 |  |  | 36,632 |
2022 |  | 45,825 |  |  | 36,483 |
2023 |  | 29,267 |  |  | 36,168 |
2024 |  | 20,160 |  |  | 31,713 |
Thereafter |  | 26,066 |  |  | 178,062 |
Total |  | $ | 204,239 |  |  | $ | 328,257 |

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- Definition The entire disclosure for all or part of the information related to intangible assets. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -URI http://asc.fasb.org/topic&trid=2144416 + Details
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