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Segment Information (Tables) | 9 Months Ended
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Sep. 30, 2020
Segment Reporting [Abstract] |
Schedule of Selected Financial Data by Reportable Segment | The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2020 |  | 2019 |  | 2020 |  | 2019
Revenue |  |  |  |  |  |  |
ACI On Demand | $ | 190,369 |  |  | $ | 192,952 |  |  | $ | 563,892 |  |  | $ | 475,299 |
ACI On Premise | 125,514 |  |  | 161,949 |  |  | 343,386 |  |  | 383,075 |
Total revenue | $ | 315,883 |  |  | $ | 354,901 |  |  | $ | 907,278 |  |  | $ | 858,374 |
Segment Adjusted EBITDA |  |  |  |  |  |  |
ACI On Demand | $ | 33,204 |  |  | $ | 18,561 |  |  | $ | 89,396 |  |  | $ | 35,639 |
ACI On Premise | 69,553 |  |  | 99,553 |  |  | 159,555 |  |  | 184,890 |
Depreciation and amortization | (35,490) |  |  | (33,913) |  |  | (105,004) |  |  | (88,543) |
Stock-based compensation expense | (8,061) |  |  | (9,371) |  |  | (22,943) |  |  | (30,328) |
Corporate and unallocated expenses | (28,024) |  |  | (19,512) |  |  | (71,967) |  |  | (80,315) |
Interest, net | (9,998) |  |  | (15,999) |  |  | (35,457) |  |  | (36,906) |
Other, net | 1,356 |  |  | (2,369) |  |  | (6,361) |  |  | (2,879) |
Income (loss) before income taxes | $ | 22,540 |  |  | $ | 36,950 |  |  | $ | 7,219 |  |  | $ | (18,442) |
Depreciation and amortization |  |  |  |  |  |  |
ACI On Demand | $ | 10,227 |  |  | $ | 9,059 |  |  | $ | 30,411 |  |  | $ | 25,110 |
ACI On Premise | 3,312 |  |  | 2,963 |  |  | 9,849 |  |  | 9,012 |
Corporate | 21,951 |  |  | 21,891 |  |  | 64,744 |  |  | 54,421 |
Total depreciation and amortization | $ | 35,490 |  |  | $ | 33,913 |  |  | $ | 105,004 |  |  | $ | 88,543 |
Stock-based compensation expense |  |  |  |  |  |  |
ACI On Demand | $ | 2,255 |  |  | $ | 2,389 |  |  | $ | 6,554 |  |  | $ | 6,554 |
ACI On Premise | 2,259 |  |  | 2,227 |  |  | 6,568 |  |  | 6,234 |
Corporate | 3,547 |  |  | 4,755 |  |  | 9,821 |  |  | 17,540 |
Total stock-based compensation expense | $ | 8,061 |  |  | $ | 9,371 |  |  | $ | 22,943 |  |  | $ | 30,328 |
Schedule of Revenue by Primary Geographic Markets and Primary Solution Categories | The following is revenue by primary geographic market and primary solution category for the Company’s reportable segments for the periods indicated (in thousands):
| Three Months Ended September 30, 2020 |  | Three Months Ended September 30, 2019
| ACI On Demand |  | ACI On Premise |  | Total |  | ACI On Demand |  | ACI On Premise |  | Total
Primary Geographic Markets |  |  |  |  |  |  |  |  |  |  |
Americas - United States | $ | 170,817 |  |  | $ | 28,392 |  |  | $ | 199,209 |  |  | $ | 176,172 |  |  | $ | 53,986 |  |  | $ | 230,158 |
Americas - Other | 2,750 |  |  | 12,264 |  |  | 15,014 |  |  | 2,268 |  |  | 22,879 |  |  | 25,147 |
EMEA | 14,564 |  |  | 64,748 |  |  | 79,312 |  |  | 12,191 |  |  | 72,662 |  |  | 84,853 |
Asia Pacific | 2,238 |  |  | 20,110 |  |  | 22,348 |  |  | 2,321 |  |  | 12,422 |  |  | 14,743 |
Total | $ | 190,369 |  |  | $ | 125,514 |  |  | $ | 315,883 |  |  | $ | 192,952 |  |  | $ | 161,949 |  |  | $ | 354,901 |
Primary Solution Categories |  |  |  |  |  |  |  |  |  |  |
Bill Payments | $ | 149,385 |  |  | $ | — |  |  | $ | 149,385 |  |  | $ | 154,285 |  |  | $ | — |  |  | $ | 154,285 |
Digital Channels | 8,583 |  |  | 5,890 |  |  | 14,473 |  |  | 8,480 |  |  | 6,791 |  |  | 15,271 |
Merchant Payments | 20,720 |  |  | 8,201 |  |  | 28,921 |  |  | 18,534 |  |  | 4,739 |  |  | 23,273 |
Payments Intelligence | 9,037 |  |  | 8,849 |  |  | 17,886 |  |  | 8,759 |  |  | 13,623 |  |  | 22,382 |
Real-Time Payments | 806 |  |  | 12,357 |  |  | 13,163 |  |  | 1,032 |  |  | 19,191 |  |  | 20,223 |
Retail Payments | 1,838 |  |  | 90,217 |  |  | 92,055 |  |  | 1,862 |  |  | 117,605 |  |  | 119,467 |
Total | $ | 190,369 |  |  | $ | 125,514 |  |  | $ | 315,883 |  |  | $ | 192,952 |  |  | $ | 161,949 |  |  | $ | 354,901 |
| Nine Months Ended September 30, 2020 |  | Nine Months Ended September 30, 2019
| ACI On Demand |  | ACI On Premise |  | Total |  | ACI On Demand |  | ACI On Premise |  | Total
Primary Geographic Markets |  |  |  |  |  |  |  |  |  |  |
Americas - United States | $ | 505,191 |  |  | $ | 106,192 |  |  | $ | 611,383 |  |  | $ | 425,033 |  |  | $ | 116,104 |  |  | $ | 541,137 |
Americas - Other | 8,402 |  |  | 31,455 |  |  | 39,857 |  |  | 7,118 |  |  | 46,237 |  |  | 53,355 |
EMEA | 42,006 |  |  | 148,129 |  |  | 190,135 |  |  | 36,751 |  |  | 167,268 |  |  | 204,019 |
Asia Pacific | 8,293 |  |  | 57,610 |  |  | 65,903 |  |  | 6,397 |  |  | 53,466 |  |  | 59,863 |
Total | $ | 563,892 |  |  | $ | 343,386 |  |  | $ | 907,278 |  |  | $ | 475,299 |  |  | $ | 383,075 |  |  | $ | 858,374 |
Primary Solution Categories |  |  |  |  |  |  |  |  |  |  |
Bill Payments | $ | 440,193 |  |  | $ | — |  |  | $ | 440,193 |  |  | $ | 348,592 |  |  | $ | — |  |  | $ | 348,592 |
Digital Channels | 24,304 |  |  | 21,224 |  |  | 45,528 |  |  | 36,280 |  |  | 24,960 |  |  | 61,240 |
Merchant Payments | 61,147 |  |  | 17,903 |  |  | 79,050 |  |  | 55,815 |  |  | 17,398 |  |  | 73,213 |
Payments Intelligence | 29,902 |  |  | 16,904 |  |  | 46,806 |  |  | 26,614 |  |  | 27,164 |  |  | 53,778 |
Real-Time Payments | 2,807 |  |  | 54,608 |  |  | 57,415 |  |  | 2,557 |  |  | 55,714 |  |  | 58,271 |
Retail Payments | 5,539 |  |  | 232,747 |  |  | 238,286 |  |  | 5,441 |  |  | 257,839 |  |  | 263,280 |
Total | $ | 563,892 |  |  | $ | 343,386 |  |  | $ | 907,278 |  |  | $ | 475,299 |  |  | $ | 383,075 |  |  | $ | 858,374 |
Schedule of Long-lived Assets by Geographic Location | The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):
| September 30, 2020 |  | December 31, 2019
Long-lived Assets |  |  |
United States | $ | 1,469,111 |  |  | $ | 1,526,046 |
Other | 732,595 |  |  | 759,501 |
Total | $ | 2,201,706 |  |  | $ | 2,285,547 |

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