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Software and Other Intangible Assets | 12 Months Ended
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Dec. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract] |
Software and Other Intangible Assets | Software and Other Intangible Assets The carrying amount and accumulated amortization of the Company's software assets subject to amortization at each balance sheet date are as follows (in thousands):
| December 31, 2020 |  | December 31, 2019
| Gross Carrying Amount |  | Accumulated Amortization |  | Net Balance |  | Gross Carrying Amount |  | Accumulated Amortization |  | Net Balance
Software for resale | $ | 130,261 |  |  | $ | (123,418) |  |  | $ | 6,843 |  |  | $ | 138,823 |  |  | $ | (122,061) |  |  | $ | 16,762 |
Software for internal use | 430,330 |  |  | (240,717) |  |  | 189,613 |  |  | 400,065 |  |  | (182,310) |  |  | 217,755 |
Total software | $ | 560,591 |  |  | $ | (364,135) |  |  | $ | 196,456 |  |  | $ | 538,888 |  |  | $ | (304,371) |  |  | $ | 234,517 |
Software for resale amortization expense recorded during the years ended December 31, 2020, 2019, and 2018, totaled $8.5 million, $11.0 million, and $12.8 million, respectively. These software amortization expense amounts are reflected in cost of revenue in the consolidated statements of operations. Software for internal use amortization expense recorded during the years ended December 31, 2020, 2019, and 2018, totaled $70.0 million, $55.6 million, and $41.7 million, respectively. These software amortization expense amounts are reflected in depreciation and amortization in the consolidated statements of operations. The carrying amount and accumulated amortization of the Company’s other intangible assets subject to amortization at each balance sheet date are as follows (in thousands):
| December 31, 2020 |  | December 31, 2019
| Gross Carrying Amount |  | Accumulated Amortization |  | Net Balance |  | Gross Carrying Amount |  | Accumulated Amortization |  | Net Balance
Customer relationships | $ | 512,389 |  |  | $ | (197,787) |  |  | $ | 314,602 |  |  | $ | 507,785 |  |  | $ | (160,775) |  |  | $ | 347,010 |
Trademarks and trade names | 24,115 |  |  | (16,734) |  |  | 7,381 |  |  | 27,312 |  |  | (17,353) |  |  | 9,959 |
Total other intangible assets | $ | 536,504 |  |  | $ | (214,521) |  |  | $ | 321,983 |  |  | $ | 535,097 |  |  | $ | (178,128) |  |  | $ | 356,969 |
Other intangible assets amortization expense recorded during the years ended December 31, 2020, 2019, and 2018, totaled $37.1 million, $31.9 million, and $19.0 million, respectively. Based on capitalized intangible assets as of December 31, 2020, estimated amortization expense amounts in future fiscal years are as follows (in thousands):
Fiscal Year Ending December 31, |  | Software Amortization |  | Other Intangible Assets Amortization
2021 |  | $ | 67,599 |  |  | $ | 37,062 |
2022 |  | 50,179 |  |  | 36,903 |
2023 |  | 32,004 |  |  | 36,564 |
2024 |  | 20,608 |  |  | 32,044 |
2025 |  | 18,354 |  |  | 23,452 |
Thereafter |  | 7,712 |  |  | 155,958 |
Total |  | $ | 196,456 |  |  | $ | 321,983 |

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- Definition The entire disclosure for all or part of the information related to intangible assets. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -URI http://asc.fasb.org/topic&trid=2144416 + Details
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