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v3.20.4

Segment Information - Selected Financial Data, Revenues and Long lived Assets (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2020 | Dec. 31, 2019 | Dec. 31, 2018
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | $ 1,294,322 | $ 1,258,294 | $ 1,009,780
Long lived assets |  |  |
Long-lived Assets | 2,174,513 | 2,285,547 |
Bill Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 586,047 | 510,300 | 275,526
Digital Channels |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 75,707 | 77,711 | 75,573
Merchant Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 108,727 | 102,897 | 95,403
Payments Intelligence |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 62,065 | 69,809 | 83,683
Real-Time Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 81,060 | 100,609 | 94,261
Issuing and Acquiring |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 380,716 | 396,968 | 385,334
Americas - United States |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 830,511 | 781,820 | 500,479
Long lived assets |  |  |
Long-lived Assets | 1,423,862 | 1,526,046 |
Americas - Other |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 73,094 | 77,370 | 71,546
EMEA |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 293,226 | 301,664 | 345,046
Asia Pacific |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 97,491 | 97,440 | 92,709
Other |  |  |
Long lived assets |  |  |
Long-lived Assets | 750,651 | 759,501 |
Operating Segments | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 769,180 | 678,960 | 433,025
Operating Segments | ACI On Demand | Bill Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 586,047 | 510,300 | 275,526
Operating Segments | ACI On Demand | Digital Channels |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 46,269 | 44,731 | 40,342
Operating Segments | ACI On Demand | Merchant Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 84,997 | 77,204 | 64,956
Operating Segments | ACI On Demand | Payments Intelligence |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 40,495 | 36,019 | 41,330
Operating Segments | ACI On Demand | Real-Time Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 3,902 | 3,456 | 2,193
Operating Segments | ACI On Demand | Issuing and Acquiring |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 7,470 | 7,250 | 8,678
Operating Segments | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 525,142 | 579,334 | 576,755
Operating Segments | ACI On Premise | Bill Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 0 | 0 | 0
Operating Segments | ACI On Premise | Digital Channels |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 29,438 | 32,980 | 35,231
Operating Segments | ACI On Premise | Merchant Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 23,730 | 25,693 | 30,447
Operating Segments | ACI On Premise | Payments Intelligence |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 21,570 | 33,790 | 42,353
Operating Segments | ACI On Premise | Real-Time Payments |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 77,158 | 97,153 | 92,068
Operating Segments | ACI On Premise | Issuing and Acquiring |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 373,246 | 389,718 | 376,656
Operating Segments | Americas - United States | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 687,923 | 609,160 | 369,097
Operating Segments | Americas - United States | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 142,588 | 172,660 | 131,382
Operating Segments | Americas - Other | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 11,561 | 9,350 | 9,577
Operating Segments | Americas - Other | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 61,533 | 68,020 | 61,969
Operating Segments | EMEA | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 58,857 | 50,629 | 48,889
Operating Segments | EMEA | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 234,369 | 251,035 | 296,157
Operating Segments | Asia Pacific | ACI On Demand |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | 10,839 | 9,821 | 5,462
Operating Segments | Asia Pacific | ACI On Premise |  |  |
Revenues from External Customers and Long-Lived Assets [Line Items] |  |  |
Revenues | $ 86,652 | $ 87,619 | $ 87,247

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